Perception of student's satisfaction towards online learning: A study among SBMS' students in UUM

Perception of student's satisfaction towards online learning: A study among SBMS' students in UUM

Online learning is one of the biggest concerns in Ministry of Higher Education in order to achieve Malaysia’s goal towards access, quality and efficiency. Online learning is known to be one of the medium in education that reduce the space, time and cost for students and at the same time provide a c...

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Main Author: Amira Rafhan, Jafri
Format: Thesis
Language:eng
eng
Published: 2016
Subjects:
LB1050.9-1091 Educational psychology
T Technology (General)
Online Access:https://etd.uum.edu.my/5919/1/s817297_01.pdf
https://etd.uum.edu.my/5919/2/s817297_02.pdf
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id my-uum-etd.5919
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Ishak, Khairol Anuar
topic LB1050.9-1091 Educational psychology
T Technology (General)
spellingShingle LB1050.9-1091 Educational psychology
T Technology (General)
Amira Rafhan, Jafri
Perception of student's satisfaction towards online learning: A study among SBMS' students in UUM
description Online learning is one of the biggest concerns in Ministry of Higher Education in order to achieve Malaysia’s goal towards access, quality and efficiency. Online learning is known to be one of the medium in education that reduce the space, time and cost for students and at the same time provide a competitive advantage to the university. This study attempts to examine the perception of School of Business Management students in online learning satisfaction towards online learning system in Universiti Utara Malaysia. Factors used in this study to evaluate the satisfaction over online learning system are user interface design, online course design, perceived ease of use and perceived of usefulness. It is important to know the levels of student satisfaction towards online learning system from the perspective of student’s behaviour and the design of system in order to enhance the quality of online education. This study also examined the level of usage for online learning system used in Universiti Utara Malaysia among School of Business Management students. A total of 331 students participated in the research from four different courses; Marketing, Human Resource Management, Entrepreneurial and Business Administration. In order to test the hypotheses, SmartPLS version 2.0 was used and the findings of this study showed that the user interface design, online course design, perceived ease of use and perceived of usefulness have a significant relationship to student online learning satisfaction.
format Thesis
qualification_name masters
qualification_level Master's degree
author Amira Rafhan, Jafri
author_facet Amira Rafhan, Jafri
author_sort Amira Rafhan, Jafri
title Perception of student's satisfaction towards online learning: A study among SBMS' students in UUM
title_short Perception of student's satisfaction towards online learning: A study among SBMS' students in UUM
title_full Perception of student's satisfaction towards online learning: A study among SBMS' students in UUM
title_fullStr Perception of student's satisfaction towards online learning: A study among SBMS' students in UUM
title_full_unstemmed Perception of student's satisfaction towards online learning: A study among SBMS' students in UUM
title_sort perception of student's satisfaction towards online learning: a study among sbms' students in uum
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2016
url https://etd.uum.edu.my/5919/1/s817297_01.pdf
https://etd.uum.edu.my/5919/2/s817297_02.pdf
_version_ 1747827991680909312
spelling my-uum-etd.59192021-04-05T01:57:22Z Perception of student's satisfaction towards online learning: A study among SBMS' students in UUM 2016 Amira Rafhan, Jafri Ishak, Khairol Anuar School of Business Management Othman Yeop Abdullah Graduate School of Business LB1050.9-1091 Educational psychology T Technology (General) Online learning is one of the biggest concerns in Ministry of Higher Education in order to achieve Malaysia’s goal towards access, quality and efficiency. Online learning is known to be one of the medium in education that reduce the space, time and cost for students and at the same time provide a competitive advantage to the university. This study attempts to examine the perception of School of Business Management students in online learning satisfaction towards online learning system in Universiti Utara Malaysia. Factors used in this study to evaluate the satisfaction over online learning system are user interface design, online course design, perceived ease of use and perceived of usefulness. It is important to know the levels of student satisfaction towards online learning system from the perspective of student’s behaviour and the design of system in order to enhance the quality of online education. This study also examined the level of usage for online learning system used in Universiti Utara Malaysia among School of Business Management students. A total of 331 students participated in the research from four different courses; Marketing, Human Resource Management, Entrepreneurial and Business Administration. 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