The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department

The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department

Police work is highly stressful, since it is one of the few occupations where employees are asked continually to face physical dangers and to put their lives on the line at any time. The aim of this study was determine relationship between stress and workload, working environment and personal confli...

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Main Author: Maghenthiran, Vagine
Format: Thesis
Language:eng
eng
Published: 2016
Subjects:
HF5548.7-5548.85 Industrial Psychology
Online Access:https://etd.uum.edu.my/5990/1/s810207_01.pdf
https://etd.uum.edu.my/5990/2/s810207_02.pdf
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id my-uum-etd.5990
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Azizan, Norizan
topic HF5548.7-5548.85 Industrial Psychology
spellingShingle HF5548.7-5548.85 Industrial Psychology
Maghenthiran, Vagine
The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
description Police work is highly stressful, since it is one of the few occupations where employees are asked continually to face physical dangers and to put their lives on the line at any time. The aim of this study was determine relationship between stress and workload, working environment and personal conflict. This quantitative study was conducted among police officers at Police Department of Johor Bahru South District. 297 questionnaires were successfully collected from the police officers to examine the level of stress and the most dominant factors that influenced stress among police officers. Data were analyzed using Statistical package for the Social Sciences (SPSS) version 19. The findings from the analysis showed that majority of the respondents experienced moderate to high level of stress. Report also showed that workload and staff shortage (76.2%) were the most dominant factors that caused stress among police officers. Meanwhile, unhealthy working environment such as excessive administration and add hock duties, constant changes in policy and legislation, staff shortage overall, unequal sharing of work legislative and inconsistent leadership style reported 58.6% impact on the level of stress. Personal conflict (62%) which include family problems, economic problems and personality was found to have moderate impact in stress level. Future studies should look at a wider coverage and should compare stress between police officers in rural and urban areas.
format Thesis
qualification_name masters
qualification_level Master's degree
author Maghenthiran, Vagine
author_facet Maghenthiran, Vagine
author_sort Maghenthiran, Vagine
title The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
title_short The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
title_full The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
title_fullStr The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
title_full_unstemmed The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
title_sort relationship between workload, work environment, personal conflict and stress among police officers at johor bahru south district police department
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2016
url https://etd.uum.edu.my/5990/1/s810207_01.pdf
https://etd.uum.edu.my/5990/2/s810207_02.pdf
_version_ 1747828002465513472
spelling my-uum-etd.59902021-04-06T06:17:36Z The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department 2016 Maghenthiran, Vagine Azizan, Norizan Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5548.7-5548.85 Industrial Psychology Police work is highly stressful, since it is one of the few occupations where employees are asked continually to face physical dangers and to put their lives on the line at any time. The aim of this study was determine relationship between stress and workload, working environment and personal conflict. This quantitative study was conducted among police officers at Police Department of Johor Bahru South District. 297 questionnaires were successfully collected from the police officers to examine the level of stress and the most dominant factors that influenced stress among police officers. Data were analyzed using Statistical package for the Social Sciences (SPSS) version 19. The findings from the analysis showed that majority of the respondents experienced moderate to high level of stress. Report also showed that workload and staff shortage (76.2%) were the most dominant factors that caused stress among police officers. Meanwhile, unhealthy working environment such as excessive administration and add hock duties, constant changes in policy and legislation, staff shortage overall, unequal sharing of work legislative and inconsistent leadership style reported 58.6% impact on the level of stress. Personal conflict (62%) which include family problems, economic problems and personality was found to have moderate impact in stress level. Future studies should look at a wider coverage and should compare stress between police officers in rural and urban areas. 2016 Thesis https://etd.uum.edu.my/5990/ https://etd.uum.edu.my/5990/1/s810207_01.pdf text eng public https://etd.uum.edu.my/5990/2/s810207_02.pdf text eng public masters masters Universiti Utara Malaysia Abdul Aziz Yusof, (2003). Gelagat Organisasi Teori, Isu dan Aplikasi. Selangor. Pearson Malaysia Sdn. Bhd. Anshel, M. H. (2000). A conceptual model and implications for coping with stressful events in police work. International Journal of Criminal Justice Sciences. 14. ISSN 2246-3838 Bradway, J.H. (2009). Gender Stress : Differences in critical life events among law enforcement officers. International Journal of Criminal Justice Sciences. 14. Cooper, H. M. (1988). The structure of knowledge synthesis, Knowledge in Society, 1, 104-126. Cooper. H. M. (1 989). Integrating research: a guide for literature reviews, 2nd ed, Sage Publications, Newbury Park, Calif. 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