The effect of technology disruption on organisational health: mediating effect of competence adequacy and moderating effect of innovation capacity and competence building

As a world’s fastest growing telecommunication market, India is undergoing evolutionary changes in telecommunication technologies. Rapidly changing communication technology has been posing innumerable challenges to the telecommunication companies in India for adequate skill availability and at the s...

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Main Author:	Nair, Hari AP
Format:	Thesis
Language:	eng eng
Published:	2016
Subjects:	TK5101-6720 Telecommunication
Online Access:	https://etd.uum.edu.my/6339/1/s94964_01.pdf https://etd.uum.edu.my/6339/2/s94964_02.pdf
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id	my-uum-etd.6339
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Sri Ramalu, Subramaniam
topic	TK5101-6720 Telecommunication TK5101-6720 Telecommunication
spellingShingle	TK5101-6720 Telecommunication TK5101-6720 Telecommunication Nair, Hari AP The effect of technology disruption on organisational health: mediating effect of competence adequacy and moderating effect of innovation capacity and competence building
description	As a world’s fastest growing telecommunication market, India is undergoing evolutionary changes in telecommunication technologies. Rapidly changing communication technology has been posing innumerable challenges to the telecommunication companies in India for adequate skill availability and at the same time significantly changing competence requirements. The recognition of competence adequacy as a key factor to sustain organizational health in an increasingly competitive telecommunication sector has opened up several possibilities of competence based research. The study examined the inverse effect of technology disruption on competence adequacy and subsequently on the organizational health. Further, the organization’s intervention to competence building and innovation capacity was also put through the moderating tests as balancing factors. Knowledge Evolution Theory underpins this study framework to highlight the competence issues caused by technology disruption. This quantitative study was conducted in India among four leading Telecommunication firms. An online questionnaire was administered to managers from the firms who were selected using stratified random sampling. The eight hypotheses of this study were tested with Structural Equation Modelling using AMOS software. The results of the study found significant positive effects of competence adequacy, innovation capacity and competence building on organisational health. Secondly, technology disruption was found to have significant negative relationship with both competence adequacy and organisational health. In addition, the interaction of competence building and innovation capacity on the path of technology disruption and competence adequacy significantly moderated the relationship and finally, competence adequacy was found to have a significant mediating effect on the relationship between technology disruption and organisational health. The study provides new directions to the practising human resource professionals to improve the competence adequacy in high technology industries especially among telecommunication companies. The results of the study also highlights the widening technology skill gap present in telecommunication industry in India. The findings of this study also have pointed out the importance of innovation capacity as balancing factor in technology firms in the wake of evolutionary changes in telecommunication technology.
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Nair, Hari AP
author_facet	Nair, Hari AP
author_sort	Nair, Hari AP
title	The effect of technology disruption on organisational health: mediating effect of competence adequacy and moderating effect of innovation capacity and competence building
title_short	The effect of technology disruption on organisational health: mediating effect of competence adequacy and moderating effect of innovation capacity and competence building
title_full	The effect of technology disruption on organisational health: mediating effect of competence adequacy and moderating effect of innovation capacity and competence building
title_fullStr	The effect of technology disruption on organisational health: mediating effect of competence adequacy and moderating effect of innovation capacity and competence building
title_full_unstemmed	The effect of technology disruption on organisational health: mediating effect of competence adequacy and moderating effect of innovation capacity and competence building
title_sort	effect of technology disruption on organisational health: mediating effect of competence adequacy and moderating effect of innovation capacity and competence building
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2016
url	https://etd.uum.edu.my/6339/1/s94964_01.pdf https://etd.uum.edu.my/6339/2/s94964_02.pdf
_version_	1747828062077059072
spelling	my-uum-etd.63392021-04-18T06:51:16Z The effect of technology disruption on organisational health: mediating effect of competence adequacy and moderating effect of innovation capacity and competence building 2016 Nair, Hari AP Sri Ramalu, Subramaniam Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business TK5101-6720 Telecommunication HD28-70 Management. Industrial Management As a world’s fastest growing telecommunication market, India is undergoing evolutionary changes in telecommunication technologies. Rapidly changing communication technology has been posing innumerable challenges to the telecommunication companies in India for adequate skill availability and at the same time significantly changing competence requirements. The recognition of competence adequacy as a key factor to sustain organizational health in an increasingly competitive telecommunication sector has opened up several possibilities of competence based research. The study examined the inverse effect of technology disruption on competence adequacy and subsequently on the organizational health. Further, the organization’s intervention to competence building and innovation capacity was also put through the moderating tests as balancing factors. Knowledge Evolution Theory underpins this study framework to highlight the competence issues caused by technology disruption. This quantitative study was conducted in India among four leading Telecommunication firms. An online questionnaire was administered to managers from the firms who were selected using stratified random sampling. The eight hypotheses of this study were tested with Structural Equation Modelling using AMOS software. The results of the study found significant positive effects of competence adequacy, innovation capacity and competence building on organisational health. Secondly, technology disruption was found to have significant negative relationship with both competence adequacy and organisational health. In addition, the interaction of competence building and innovation capacity on the path of technology disruption and competence adequacy significantly moderated the relationship and finally, competence adequacy was found to have a significant mediating effect on the relationship between technology disruption and organisational health. The study provides new directions to the practising human resource professionals to improve the competence adequacy in high technology industries especially among telecommunication companies. The results of the study also highlights the widening technology skill gap present in telecommunication industry in India. The findings of this study also have pointed out the importance of innovation capacity as balancing factor in technology firms in the wake of evolutionary changes in telecommunication technology. 2016 Thesis https://etd.uum.edu.my/6339/ https://etd.uum.edu.my/6339/1/s94964_01.pdf text eng public https://etd.uum.edu.my/6339/2/s94964_02.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abbott, J. (2013). Downfall. Hachette Digital, Inc. Abernathy, William J. and Clark, Kim B. (1985). Mapping the Winds of Creative Destruction. Research Policy 14(1) 3–22. Adner, R. (2002). When are technologies disruptive? a demand‐based view of the emergence of competition. Strategic Management Journal, 23(8), 667-688. Adner, R., P. Zemsky. (2005). Disruptive technologies and the emergence of competition. RAND J. Econom. 36(2) 229-254. Afuah, A. (2002). Mapping technological capabilities into product markets and competitive advantage: the case of cholesterol drugs. 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