The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah

Employees stress is one of the important issues that need to be addressed by every organization and also for researchers in order to understand their impacts on employees and organization. Presently, employees stress is a challenge that many organizations struggle to overcome. Thus, to gain better u...

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Main Author:	Nur Hazirah, Md Yusof
Format:	Thesis
Language:	eng eng
Published:	2017
Subjects:	HF5548.7-5548.85 Industrial Psychology
Online Access:	https://etd.uum.edu.my/6495/1/s820124_01.pdf https://etd.uum.edu.my/6495/2/s820124_02.pdf
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id	my-uum-etd.6495
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Othman, Noraini
topic	HF5548.7-5548.85 Industrial Psychology
spellingShingle	HF5548.7-5548.85 Industrial Psychology Nur Hazirah, Md Yusof The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah
description	Employees stress is one of the important issues that need to be addressed by every organization and also for researchers in order to understand their impacts on employees and organization. Presently, employees stress is a challenge that many organizations struggle to overcome. Thus, to gain better understanding, this study identifying the factors that influence work stress. The main purpose of this study is to examine the effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah. Job demands were measured through element of workload and role conflict. Meanwhile, job resources were measured by supervisor support and co-worker support. For data collection, about 70 set of questionnaire was distributed to administrative staff with grade 11 to 38 from College of Business, Universiti Utara Malaysia (UUM), Kedah. Then, the data were analyzed by using IBM SPSS version 20. The result gain through analysis of Pearson correlation and Multiple regression indicated that role conflict and workload has positive relationship with work stress. These finding provides useful information to the management at UUM regarding their employees’ well-being and concerning. Besides that, it helps to enhance the underpinning theory in this study that is Job Demand-Resources model.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Nur Hazirah, Md Yusof
author_facet	Nur Hazirah, Md Yusof
author_sort	Nur Hazirah, Md Yusof
title	The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah
title_short	The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah
title_full	The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah
title_fullStr	The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah
title_full_unstemmed	The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah
title_sort	effects of job demands and job resources on work stress among administrative staff at college of business, universiti utara malaysia, kedah
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2017
url	https://etd.uum.edu.my/6495/1/s820124_01.pdf https://etd.uum.edu.my/6495/2/s820124_02.pdf
_version_	1747828080761634816
spelling	my-uum-etd.64952021-05-10T08:12:16Z The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah 2017 Nur Hazirah, Md Yusof Othman, Noraini Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5548.7-5548.85 Industrial Psychology Employees stress is one of the important issues that need to be addressed by every organization and also for researchers in order to understand their impacts on employees and organization. Presently, employees stress is a challenge that many organizations struggle to overcome. Thus, to gain better understanding, this study identifying the factors that influence work stress. The main purpose of this study is to examine the effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah. Job demands were measured through element of workload and role conflict. Meanwhile, job resources were measured by supervisor support and co-worker support. For data collection, about 70 set of questionnaire was distributed to administrative staff with grade 11 to 38 from College of Business, Universiti Utara Malaysia (UUM), Kedah. Then, the data were analyzed by using IBM SPSS version 20. The result gain through analysis of Pearson correlation and Multiple regression indicated that role conflict and workload has positive relationship with work stress. These finding provides useful information to the management at UUM regarding their employees’ well-being and concerning. Besides that, it helps to enhance the underpinning theory in this study that is Job Demand-Resources model. 2017 Thesis https://etd.uum.edu.my/6495/ https://etd.uum.edu.my/6495/1/s820124_01.pdf text eng public https://etd.uum.edu.my/6495/2/s820124_02.pdf text eng public other masters Universiti Utara Malaysia AbuAlRub, R. F. (2004). Job Stress, Job Performance, and Social Support Among Hospital Nurses. Journal of Nursing Scholarship, 36(1), 73-78. Ahmad, A. Z., Surienty, L., Effendi, A. A., Jauhar, J., Rohaida, S., & Sharma, T. (2009). Emotion and Stress. In Understanding Organizational Behaviour (1st ed., pp. 61-76). Selangor: Oxford Fajar. Ahmad, R. (2015). Relationship between Performance Appraisal and Employee Engagement among Administrative Staff. Universiti Utara Malaysia, Kedah, Malaysia. Ahmad, R. A., Farley, A., & Naidoo, M. (2012). An examination of the implementation federal government strategic plans in Malaysia public universities. 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The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah

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