Pelaksanaan sistem kerajaan eletronik dan impaknya terhadap organisasi dan masyarakat setempat: Kajian kes Majlis Bandaraya Alor Setar

Pelaksanaan sistem kerajaan eletronik dan impaknya terhadap organisasi dan masyarakat setempat: Kajian kes Majlis Bandaraya Alor Setar

This research aimed to study on the implementation of electronic government system in selected local authorities, Alor Setar City Council (MBAS) and its impacts on the organization and the local community. Electronic government was introduced on 1999 through Multimedia Super Corridor (MSC) which was...

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Main Author: Mohamad Farid, Yusoff
Format: Thesis
Language:eng
eng
Published: 2015
Subjects:
JF Political institutions (General)
Online Access:https://etd.uum.edu.my/6523/1/s200271_01.pdf
https://etd.uum.edu.my/6523/2/s200271_02.pdf
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record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Dollah, Noor Faizzah
topic JF Political institutions (General)
spellingShingle JF Political institutions (General)
Mohamad Farid, Yusoff
Pelaksanaan sistem kerajaan eletronik dan impaknya terhadap organisasi dan masyarakat setempat: Kajian kes Majlis Bandaraya Alor Setar
description This research aimed to study on the implementation of electronic government system in selected local authorities, Alor Setar City Council (MBAS) and its impacts on the organization and the local community. Electronic government was introduced on 1999 through Multimedia Super Corridor (MSC) which was one of the plans under Vision 2020. In Malaysia, the main aim on introducing electronic government was to make it acts as a medium to transform government sector and also as the trigger of MSC development success. Electronic government system is also a transformation in enhancing service quality by local authorities towards local community. Therefore, government has taken several proactive initiatives in enhancing the electronic based administration and management of country, starting from the local authority level. Besides that, people had been exposed with consumers towards information and communication technology (ICT) which made the implementation of electronic government system, as people demands a service that is effective, efficient, practical, and fast in line with progress of the nation. The implementation of electronic government especially in local authorities has not only changed the way of service providing, it also changes the communication structure of the authorities with local people. The people get benefits in connecting with local authorities’ service and getting information by using the application provided by the local authorities. However, this study found that there are still some constraints that dampen the process in implementing electronic government fully in the local authority level because of lacks of innovation in providing services.
format Thesis
qualification_name masters
qualification_level Master's degree
author Mohamad Farid, Yusoff
author_facet Mohamad Farid, Yusoff
author_sort Mohamad Farid, Yusoff
title Pelaksanaan sistem kerajaan eletronik dan impaknya terhadap organisasi dan masyarakat setempat: Kajian kes Majlis Bandaraya Alor Setar
title_short Pelaksanaan sistem kerajaan eletronik dan impaknya terhadap organisasi dan masyarakat setempat: Kajian kes Majlis Bandaraya Alor Setar
title_full Pelaksanaan sistem kerajaan eletronik dan impaknya terhadap organisasi dan masyarakat setempat: Kajian kes Majlis Bandaraya Alor Setar
title_fullStr Pelaksanaan sistem kerajaan eletronik dan impaknya terhadap organisasi dan masyarakat setempat: Kajian kes Majlis Bandaraya Alor Setar
title_full_unstemmed Pelaksanaan sistem kerajaan eletronik dan impaknya terhadap organisasi dan masyarakat setempat: Kajian kes Majlis Bandaraya Alor Setar
title_sort pelaksanaan sistem kerajaan eletronik dan impaknya terhadap organisasi dan masyarakat setempat: kajian kes majlis bandaraya alor setar
granting_institution Universiti Utara Malaysia
granting_department College of Law, Government and International Studies (COLGIS)
publishDate 2015
url https://etd.uum.edu.my/6523/1/s200271_01.pdf
https://etd.uum.edu.my/6523/2/s200271_02.pdf
_version_ 1747828083774193664
spelling my-uum-etd.65232021-12-16T00:47:01Z Pelaksanaan sistem kerajaan eletronik dan impaknya terhadap organisasi dan masyarakat setempat: Kajian kes Majlis Bandaraya Alor Setar 2015 Mohamad Farid, Yusoff Dollah, Noor Faizzah College of Law, Government and International Studies (COLGIS) College of Law, Government and International Studies JF Political institutions (General) This research aimed to study on the implementation of electronic government system in selected local authorities, Alor Setar City Council (MBAS) and its impacts on the organization and the local community. Electronic government was introduced on 1999 through Multimedia Super Corridor (MSC) which was one of the plans under Vision 2020. In Malaysia, the main aim on introducing electronic government was to make it acts as a medium to transform government sector and also as the trigger of MSC development success. Electronic government system is also a transformation in enhancing service quality by local authorities towards local community. Therefore, government has taken several proactive initiatives in enhancing the electronic based administration and management of country, starting from the local authority level. Besides that, people had been exposed with consumers towards information and communication technology (ICT) which made the implementation of electronic government system, as people demands a service that is effective, efficient, practical, and fast in line with progress of the nation. The implementation of electronic government especially in local authorities has not only changed the way of service providing, it also changes the communication structure of the authorities with local people. The people get benefits in connecting with local authorities’ service and getting information by using the application provided by the local authorities. However, this study found that there are still some constraints that dampen the process in implementing electronic government fully in the local authority level because of lacks of innovation in providing services. 2015 Thesis https://etd.uum.edu.my/6523/ https://etd.uum.edu.my/6523/1/s200271_01.pdf text eng staffonly https://etd.uum.edu.my/6523/2/s200271_02.pdf text eng public masters masters Universiti Utara Malaysia Ab. Aziz Yusof. (2000). Perubahan dan kepimpinan. Cetakan kedua: Penerbit Universiti Utara Malaysia. Adams, D.A., Nelson, R.R. & Todd, P.A. (1992). Perceived usefulness, ease of use, and usage of information technology: A replication. MIS Quarterly. Vol.16, No. 2, pp. 227 - 247. Ajzen, I., &Fishbein, M. (1980). Understanding attitudes and predicting social behaviour. Eaglewood Cliffs, NJ: Prentice Hall. Al-Omari, A., & Al-Omari, H. (2006). E-Government Readiness Assessment Model. Computer Science. Vol.2, No.11, pp. 841-845. Aminuddin Hassim & Sheila Bavanandam. (2011). 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