Influency factors of information and communication technology on selection (ICT) in logistics on third party logistics service providers in Malaysia

The function of Information Communication Technology is still unevenly distributed among the logistics providers leading to sizeable front-linersin controlling the market. The ICT involves directly with the customers‟ relationships, manufacturing, transportation, warehousing networks and data stream...

Full description

Saved in:
Bibliographic Details
Main Author: Omotayo, Awoyemi Adebare
Format: Thesis
Language:eng
eng
eng
Published: 2016
Subjects:
Online Access:https://etd.uum.edu.my/6583/1/depositpermission-s815586.pdf
https://etd.uum.edu.my/6583/2/s815586_01.pdf
https://etd.uum.edu.my/6583/3/s815586_02.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.6583
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Melan, Mustakim
topic T58.5-58.64 Information technology
spellingShingle T58.5-58.64 Information technology
Omotayo, Awoyemi Adebare
Influency factors of information and communication technology on selection (ICT) in logistics on third party logistics service providers in Malaysia
description The function of Information Communication Technology is still unevenly distributed among the logistics providers leading to sizeable front-linersin controlling the market. The ICT involves directly with the customers‟ relationships, manufacturing, transportation, warehousing networks and data streams directly.The concepts of third party logistics came to bear from the arising needs to extend transportation services by transportation industries to its numerous customers. This study targeted at providing remedies to the most of existing gaps relating the influence of ICT facilities in logistics especially among the Third Party Logistics Services in Malaysia. Third Party Logistics Services can be referred as an outsourcing of transport and logistics activities to outside companies that are not consignors or consignees to the transaction. In most cases, more than one activities are outsourced and it includes storage, warehousing and transportation.In malice of the effort put into action by organisations in creating a high responsive team that will run into the commuting and increasing demand of their highly fickle and impatient clients and the companies supply chain challenges. Grounded on this fact, this study targeted at providing antidotes to most of the existinglacuna relating the role of ICT facilities in logistics and supply chain management, most especially among the 3PLs in Malaysia.The study utilized in the used of questionnaire to gather the required information from Third Party Logistics service providers. The data were analysed among 150 respondents and correlatedresult shows that the selection onan appropriate tools of ICT has a significant effect on the competitive advantage of third party logistics‟companies. The result of study is able to be used for the measurement of the performance and benchmarking on the importance of ICT in leading the 3PLs logistics industry.
format Thesis
qualification_name masters
qualification_level Master's degree
author Omotayo, Awoyemi Adebare
author_facet Omotayo, Awoyemi Adebare
author_sort Omotayo, Awoyemi Adebare
title Influency factors of information and communication technology on selection (ICT) in logistics on third party logistics service providers in Malaysia
title_short Influency factors of information and communication technology on selection (ICT) in logistics on third party logistics service providers in Malaysia
title_full Influency factors of information and communication technology on selection (ICT) in logistics on third party logistics service providers in Malaysia
title_fullStr Influency factors of information and communication technology on selection (ICT) in logistics on third party logistics service providers in Malaysia
title_full_unstemmed Influency factors of information and communication technology on selection (ICT) in logistics on third party logistics service providers in Malaysia
title_sort influency factors of information and communication technology on selection (ict) in logistics on third party logistics service providers in malaysia
granting_institution Universiti Utara Malaysia
granting_department School of Technology Management & Logistics
publishDate 2016
url https://etd.uum.edu.my/6583/1/depositpermission-s815586.pdf
https://etd.uum.edu.my/6583/2/s815586_01.pdf
https://etd.uum.edu.my/6583/3/s815586_02.pdf
_version_ 1747828098017001472
spelling my-uum-etd.65832017-11-28T07:31:26Z Influency factors of information and communication technology on selection (ICT) in logistics on third party logistics service providers in Malaysia 2016 Omotayo, Awoyemi Adebare Melan, Mustakim School of Technology Management & Logistics School of Technology Management & Logistics T58.5-58.64 Information technology The function of Information Communication Technology is still unevenly distributed among the logistics providers leading to sizeable front-linersin controlling the market. The ICT involves directly with the customers‟ relationships, manufacturing, transportation, warehousing networks and data streams directly.The concepts of third party logistics came to bear from the arising needs to extend transportation services by transportation industries to its numerous customers. This study targeted at providing remedies to the most of existing gaps relating the influence of ICT facilities in logistics especially among the Third Party Logistics Services in Malaysia. Third Party Logistics Services can be referred as an outsourcing of transport and logistics activities to outside companies that are not consignors or consignees to the transaction. In most cases, more than one activities are outsourced and it includes storage, warehousing and transportation.In malice of the effort put into action by organisations in creating a high responsive team that will run into the commuting and increasing demand of their highly fickle and impatient clients and the companies supply chain challenges. Grounded on this fact, this study targeted at providing antidotes to most of the existinglacuna relating the role of ICT facilities in logistics and supply chain management, most especially among the 3PLs in Malaysia.The study utilized in the used of questionnaire to gather the required information from Third Party Logistics service providers. The data were analysed among 150 respondents and correlatedresult shows that the selection onan appropriate tools of ICT has a significant effect on the competitive advantage of third party logistics‟companies. The result of study is able to be used for the measurement of the performance and benchmarking on the importance of ICT in leading the 3PLs logistics industry. 2016 Thesis https://etd.uum.edu.my/6583/ https://etd.uum.edu.my/6583/1/depositpermission-s815586.pdf text eng staffonly https://etd.uum.edu.my/6583/2/s815586_01.pdf text eng public https://etd.uum.edu.my/6583/3/s815586_02.pdf text eng public masters masters Universiti Utara Malaysia Abidin, Nazirah, Z. (2005). Using value management to improve the consideration of sustainability within construction. Retrieved from: https://dspace.lboro.ac.uk/2134/7770 Aertsen, F. (1993). Contracting out the physical distribution function: a trade-off between asset specificity and performance measurement. International Journal of Physical Distribution & Logistics Management. 23(1): 23-29. Angeles, R. (2000). Revisiting the role of Internet-EDI in the current electronic commerce scene. Logistics Information Management 13(1): 45-57. Auld, G. W. Diker, A. Bock, M. A. Boushey, C. J. Bruhn, C. M. Cluskey, M. Edlefsen M. Goldberg, D. L.Misner, S. L, Olson, B. H.Reicks M, Wang, C.Zaghloul, S. (2007) Development of a decision tree to determine appropriateness of NVivo in analyzing qualitative data sets. Journal of nutrition education and behavior, 39 (1): 37-47. Auramo,J., kauremaa,J. and Tanskanen, K. 2005 Benefit of IT in supply chain management: an explorative study of progressive companies. International Journal of physical Distribution& Logistics Management, 35(2),82-100. Ballou, R. H. (2004). Logística: administración de la cadena de suministr (5th Edition)[Archivo,computador], Pearson Educación, Mexico 816 páginas, ISBN 9789702605407. Bardi, E.J. and Tracey, M. (1991), “Transportation outsourcing: a survey of US practices”, International Journal of Physical Distribution & Logistics Management, Vol. 21 No. 3, pp. 15‐21. Bardi, E.J., Raghunathan, T.S. & Bagchi, P.K. (1994). Logistics information systems: the strategic role of top management. Journal of Business Logistics. Bask, A. (2001), “Relationships among TPL providers and members of supply chains – a strategic perspective”, Journal of Business & Industrial Marketing, Vol. 16 No. 6, pp. 470-486. 100 Bharadwaj, A. S. (2000). A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation. MIS quarterly 24(1). Bharadwaj, Sambamurthy, V.Anandhi; and Grover, Varun. 2003. "Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms," MIS Quarterly, (27: 2). Bhatnagar, R. and Viswanathan, S. (2000), “Re‐engineering global supply chains: alliances between manufacturing and global logistics service providers”, International Journal of Physical Distribution & Logistics Management, Vol. 30 No. 1, pp. 13‐34. Blanchard, D. (2010). Supply chain management best practices, (2nd edition) John Wiley &Sons; 320 pages Inc.Hoboken, New Jersey. Bowersox, D. J. (1990). The strategic benefits of logistics alliances, Harvard Business. Bowersox, D. J. (2011). Supply chain logistics management. Tata McGraw-Hill Education. Bowersox, D. J., D. J. Closs,. (2002). Supply chain logistics management, McGraw-Hill New York. Byrd, T.A. and Davidson, N.W. (2003), “Examining possible antecedents of IT impact on the supply chain and its effect on firm performance”, Information Management, Vol. 41 No. 2, pp. 243‐55. Caiazzo, M., Evangelista,P. Sweeney, E. (2004). Information and Communication Technologies (ICT) Practices in Small Italian Transport and Logistics Service Providers: Empirical Findings and Critical Issues. Casanovas, A. & Arbós, L. C. (2001). Logística empresarial, Gestión 2000. Chapman, Ross L. Soosay, C. &Kandampully, J. (2003). Innovation in logistic services and the new business model: a conceptual framework. International Journal of Physical Distribution & Logistics Management 33(7): 630-650. Chen, H. & Dwivedi,Y. K. (2007). Conceptualising the relationship between integration needs and integrations technologies adoption: comparing cases of SMEs with a large organisation. International Journal of Management and Enterprise Development 4 (4): 459-476. Christopher, M. (2000). The agile supply chain: competing in volatile markets. Industrial Marketing Management 29(1): 37-44. Christopher, M. (2012). Logistics and supply chain management, Pearson UK. Christopher, M., Lowson, R. and Peck, H. (2004), “Creating agile supply chains in the fashion industry”, International Journal of Retail and Distribution Management, Vol. 32 No. 8, pp. 367‐76. [Abstract] [Infotrieve]. Chuang, Ta-Tao, Rutherford, M. W. &Lin, B. (2007). Owner/manager characteristics, organisational characteristics and IT adoption in small and mediumenterprises. International Journal of Management and Enterprise Development 4(6): 619-634. Closs, D. J. & Xu,K. (2000). Logistics information technology practice in manufacturing and merchandising firms–an international benchmarking study versus world class logistics firms. International Journal of Physical Distribution & Logistics Management 30(10): 869-886. Crowley, J. A. (1998). Virtual logistics: transport in the marketspace. International Journal of Physical Distribution & Logistics Management 28 (7): 547-574. CSCMP (2006). Logistics and Supply Chain management. Retrieved 10 February. Cui, L. S.-I. I. Su, et al. (2012). Logistics innovation in China. Transportation Journal 51 (1): 98-117. Daugherty, P. J. , Richey, R. G. & Roath, A. S. (2007). Firm technological readiness and complementarity: capabilities impacting logistics service competency and performance. Journal of Business Logistics 28(1): 195-228 Da Silveira, G. J. (2005). Market priorities, manufacturing configuration, and business performance: an empirical analysis of the order-winners framework. Journal of Operations Management 23 (6): 662-675. DeWitt, J. T. Mentzer, J. S. Keebler et al., “Defining supply chain management,” Journal of Business Logistics, pp. 1–25, 2001. Dejonckheere, J. S. M. Disney, et al. (2004). The impact of information enrichment on the bullwhip effect in supply chains: A control engineering perspective. European Journal of Operational Research 153(3): 727-750. Disney, Dejonckheere, J. S. M. (2004). The impact of information enrichment on thebullwhip effect in supply chains: A control engineering perspective. European Journal. Dogru, A. K. (2010). Outsourcing, managing, supervising, and regulating private military companies in contingency operations, Monterey, California. Naval Postgraduate School. Dornier, P. P. R. Ernst, et al. (2008). Global operations and logistics: Text and cases, John Wiley & Sons. Dove,,R. Response Ability: The language , structure and culture of the agile Enterprise , New York: John Wiley and son, 2001. Ellram L.M Grant D., Lambert D.M., Stock J.R (2006). Fundamentals of Logistics Management.: English Length: 512 pp. 56-57. Ellram, L.M. and Cooper, M.C. (1990), “Supply chain management, partnership and the supplier‐third party relationship”, International Journal of Logistics Management, Vol. 1 No. 2, pp. 1‐10. Evangelista P. (2002), Information and Communication Technology key factor in logistics and freight transport, in Ferrara G. and Morvillo A. (edited by), Training in Logistics and Freight Transport Industry. The Experience of the European Project ADAPT-FIT, Ashgate Publishing Ltd, London, UK. Evangelista, E. Morvillo, A. Passaro, R. Sweeney, E. (2004). Supply Chain Learning in the 3PL Industry: Lessons From an Irish Case. Internationalizing Entrepreneurship Education and Training – Intent 2004 Conference 4 Th-7th July 2004 - Naples, Italy. Evangelista, P. & Sweeney E. (2009). The role of information and communication technology in small Italian logistics enterprises. International Journal of Business and Systems Research 3 (1): 1-18. Evangelista, P. & Sweeney, E. (2006). Technology usage in the supply chain: the case of small 3PLs. The International Journal of Logistics Management 17(1): 55-74. Fasanghari M.Roudsari Fh (2008) Optimized ICT project selection utilizing fuzzy system. World Appl sciJ 4(1):44-49. Feng, C.-M. & C.-Y. Yuan (2006). The Impact of Information and Communication Technologies on Logistics Management. International Journal of Management 23(4). Flint, D. J. et al. (2005). Logistics innovation: a customer value‐oriented social process. Journal of business logistics 26(1): 113-147. Ganguly, A., Nilchiani, R., Farr, J.V. (2009). Evaluating agility in corporate enterprises." Ghosh, A., Hawkins, T., Peers, P., Frederiksen, S., and Debevec, P. 2008.Practical modeling and acquisition of layered facial reflectance. ACM Transactions on Graphics 27, 5 (Dec.), 139:1–139:10. Gibson, B.J. and Cook, R.L. (2001), “Hiring practices in US third‐party logistics firms”, International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 10, pp. 714‐32. Goldman, S. L., R. N. Nagel & Preiss, K.. (1995). Agile competitors and virtual organizations: strategies for enriching the customer, Van Nostrand Reinhold New York. Haeckel, S. H. (1999). Adaptive enterprise: Creating and leading sense-and-respond. Air, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2013). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks: Sage. Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach, Guilford Press. Heras, Durán, A.Chaparro, T. S.&Casas, G. G. (2001). La logística del comercio electrónico, McGraw-Hill Interamericana de España. Hittleman, D. R. & SimonA. J. (2002). Interpreting educational research: An introduction for consumers of research, Merrill. Hao Xiaoming, Chow Kay , 2004. Factors affecting Internet development: An Asian survey. Huang, S. M. Hsieh, P. G. Tsao, H. H. & Hsa, P.Y. (2008). A structural study of internal control for ERP system environments: a perspective from the Sarbanes-Oxley Act. International Journal of Management and Enterprise Development 5(1): 102-121. Hulland, John (1999). "Use of Partial Least Squares (PLS) in Strategic Management Research: A Review of Four Recent Studies," Strategic Management Journal, 20: 195-224. Introna, L. D. (1993). The impact of information technology on logistics. Logistics Information Management 6(2): 37-42. Kamaruddin, N. K., & Udin, Z. M. 2009. Supply Chain Technology Adoption In Malaysian Automotive Suppliers, Journal of Manufacturing and Technology Management (JMTM). 20(3). Kidd, P. T. (1995). Agile manufacturing: a strategy for the 21st century.Agile Manufacturing (Digest No. 1995/179), IEE Colloquium on, IET. Kildow, B. A. (2011). A supply chain management guide to business continuity, AMACOM Div American Mgmt Assn. Knemeyer, A. M. &Murphy, P. R. (2004). Evaluating the Performance of third‐party Logistics Arrangements: A Relationship Marketing Perspective. Journal of Supply Chain Management 40(1): 35-51. Lai, K.-H., et al. (2005). Information technology adoption in Hong Kong's logistics industry. Transportation Journal: 1-9. Lambert, DM, Knemeyer, AM, & Gardner, JT 2004). Supply chain partnerships: model validation and implementation. Journal of Business Logistics 25(2): 21-42. Lambert. Douglas, James R Stock, Lisa M. Ellram, (1998). Fundamentals of logistics management, Irwin/McGraw-Hill Boston. Leonard, L. N. and C. C. Davis (2006). Supply chain replenishment: before-and-after EDI implementation. Supply Chain Management: An International Journal 11(3): 225-232. Lee, H.L., V. Padmanabhan, and S. Whang.. (1997). Information distortion in a supply chain:the bullwhip effect.Management science43 (4): 546-558. Lewis, I. A. & A. Talalayevsky (1997). Logistics and information technology: A coordibation perspective. Journal of Business Logistics. Li, S. and Lin, B. (2006), “Accessing information sharing and information quality in supply chain management”, Decisions Support Systems, pp. 1‐16. Lumsden, K. (2007). Fundamentals of logistics. Compendium containing the chapters: 1-2. Mabert, V. A., et al. (2003). Enterprise resource planning: Managing the implementation process. European Journal of Operational Research 146(2): 302-314. Mentzer, J. T., Foggin, J. H., & Golicic, S. L. 2000. Collaboration: The enablers, impediments, and benefits. Supply Chain Management Review, (September/October). Malaysia, D. O. S. (2011). Malaysia Logistics Directory 2011/2012. Halal logistic,9. Malhotra, N., Hall, J., Shaw, M., & Oppenheim, P. (2006). Marketing Research: An applied orientation (3rd ed.). Pearson/Prentice Hall. McDuffie, J. M. (2001). Logistics transformed: the military enters a new age. Supply chain management review, 5(3), (May/June 2001), P. 92-98: ILL. McMillan, J. H. & S. Schumacher (2014). Research in education: Evidence-based inquiry, Pearson Higher Ed. Meade L. A. Presley and J. Sarkis. (2007) A strategic sustainability justification methodology for organizational decisions: a reverse logistics illustration; International Journal of Production Research45, Issue 18-19, 2007. Melnyk. Steven A. , Edward W. Davis, Robert E. Spekman, & Sandor, J. (2012). Outcome-driven supply chains. Image. Mentzer, J. T., Foggin, J. H., & Golicic, S. L. 2000. Collaboration: The enablers, impediments, and benefits. Supply Chain Management Review, (September/October). Entzer, J.T Foggin, J. H.&Monroe, C.L. (2004). A supply chain diagnostic tool. International Journal of Physical Distribution & Logistics Management 34(10): 827-855. Mentzer,John T. Matthew B. Myers, &Mee-Shew, C. (2004). Global market segmentation for logistics services. Industrial Marketing Management 33: 15-20. Mentzer,John T. Mentzer, William, DeWitt, Keebler, J. S. Nan, M. N. Nix, W. Carlo D. Smith, &Zacharia, Z. G. (2001). Defining supply chain management.Journal of Business logistics 22(2): 1-25. Min, S. et al. (2005). Supply chain collaboration: what's happening? The International Journal of Logistics Management 16(2): 237-256. Moore, G. A. (2009). Living on the fault line: Managing for shareholder value in any economy, HarperCollins. Murphy, P. R. & R. F. Poist (1998). Third-party logistics usage: an assessment of propositions based on previous research. Transportation Journal: 26-35. Nagel, R. N. & R. Dove (1991). 21st century manufacturing enterprise strategy: An industry-led view, Diane Publishing. Nguyen, T. H. C. D. et al. (2003). Investigating the adoption of electronic customer service by Australian businesses. Managing Service Quality: An International Journal 13(6): 492-503. Nilchiani, Ganguly, A. R.& Farr, J.V. (2009). Evaluating agility in corporate enterprises.International Journal of Production Economics 118(2): 410-423. Overby, E. Bharadwaj, A. & Sambamurthy, V. (2006). Enterprise agility and the enabling role of information technology. European Journal of Information Systems 15(2): 120-131. Padmanabhan, Lee, H.L., V. and S. Whang. (1997). Information distortion in a supply chain: the bullwhip effect. Management science 43(4): 546-558. Pallant, J. (2011). SPSS Survival Manual: A Step By Step Guide to Data Analysis Using SPSS. Allen & Unwin, Crows Nest NSW 2065, Australia. Parasuraman, A. &Grewal,D. (2000). The impact of technology on the quality-value-loyalty chain: a research agenda. Journal of the academy of marketing science 28(1): 168-174. Party Logistics Relationship Perspective, Jönköping University. Patricia, S. M. &Murthy, S. G. N. (2008). Achieving supply chain agility through IT integration and flexibility. International Journal of Production Economics 116(2): 288-297. Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903. Porter, M. E. & Kramer,M. R. (2006). The link between competitive advantage and corporate social responsibility. Harvard business review 84(12): 78-92. Porter, M. E. &Millar, V. E. (1985). How information, gives you competitive advantage, Harvard Business Review, Reprint Service. Porter, M. E. (1985). Competitive strategy: Creating and sustaining superior performance. The free, New York. Power, D. (2006), “Adoption of supply chain management‐enabling technologies in SMEs: the view from the top vs the view from middle”, International Journal Value Chain Management, Vol. 1 No. 1. Power, D. and Simon, A. (2004), “Adoption and diffusion in technology implementation: a supply chain study”, International Journal of Operations & Production Management, Vol. 24 No. 6, pp. 566‐87. Rao, K. &. Young, R. R. (1994). Global supply chains: factors influencing outsourcing of logistics functions. International Journal of Physical Distribution & Logistics Management 24 (6): 11-19. Review. permissions@hbsp.harvard.du rational Research 153 (3): 727-750 Richey, R. G. Daugherty, P. J. & Roath, A. S. (2007). Firm technological readiness and complementarity: capabilities impacting logistics service competency and performance. Journal of Business Logistics 28(1): 195-228. Rouse M. Retrieved Feb.20, 2014 from http://www.collegeassignment. wordpress.com, 2005. Russell, D. M. &Hoag,A. M. (2004). People and information technology in the supply chain: social and organizational influences on adoption. International Journal of Physical Distribution & Logistics Management 34(2): 102-122. Sahay, B.S. and Mohan, R. (2006), “3PL practices: an Indian perspective”, International Journal of Physical Distribution and Logistics Management, Vol. 36 No. 9, pp. 666‐89. Sambamurthy, V. A. N &Bharadwaj, V. G. (2003). Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms. MIS quarterly: 237-263. Sánche, S, J. (2002). Percepciones de fabricantes y distribuidores respecto a los efectos del uso del EDI en el canal de distribución. Revista Europea de Dirección y Economía de la Empresa 11(2): 77-93. Sánchez, A. M. and M. P. Pérez (2005). Supply chain flexibility and firm performance: a conceptual model and empirical study in the automotive industry. International Journal of Operations & Production Management 25 (7): 681-700. Sanchez, A.M. and Perez, M.P. (2003), “The use of EDI for interorganizational co‐operation and co‐ordination in the supply chain”, Integrated Manufacturing Systems, Vol. 14 No. 8, pp. 642‐51. Sarac, Aysegul; Absi, Nabil; Dauzère-Pérès, Stéphane. (2010). A literature review on the impact of RFID technologies on supply chain management. International Journal of Production Economics 128(1): 77-95. Saura,I. G. Frances, D. S. Contri, G.B & Blasco. M. F.. (2008). Logistics service quality: a new way to loyalty. Industrial Management & Data Systems 108(5): 650-668. Sauvage, T. (2003). The relationship between technology and logistics third-party providers.International Journal of Physical Distribution & Logistics Management 33(3): 236-253. Sink, H. L., C. J. &Langley Jr, et al. (1996). Buyer observations of the US third-party logistics market International Journal of Physical Distribution & Logistics Management 26 (3): 38-46. Skjoett-Larsen, T. (2000). Third party logistics–from an interorganizational point of view.International Journal of Physical Distribution & Logistics Management 30 (2): 112-127. Soosay, C.A. and Sloan, T.R. (2003), “Driving change:innovative management in distribution centres”,Journal ofAsian Entrepreneurship and Sustainability, Vol. 1 No. 2,pp. 1-21. Soh, S. (2010). A decision model for evaluating third-party logistics providers using fuzzy analytic hierarchy process. African Journal of Business Management 4(3): 339-349. Somuyiwa, A. & Toyin,A. (2011). Analysis of information and communication technologies (ICT) usage on logistics activities of manufacturing companies in Southwestern Nigeria. Journal of Emerging Trends in Economics and Management Sciences (J9ETEMS) 2(1): 66-72. Stevens, G. C. (1989). Integrating the supply chain. International. Journal of Physical Distribution & Logistics Management 19(8): 3-8. Stock, J. ( 1998). Development and Implementation of Reverse Logistics Programs Oak brook, IL: Council of Logistics Management. Stock, J. and Boyer, S. (208). Developing a consensus definition of supply chain management: a qualitative study. International Journal of Physical Distribution &Logistics Management, 39, (8), 690-711. Suárez Álvarez, L. Vázquez Casielles, R. &Díaz Martín, A.M. (2004). El marketing de relaciones y las nuevas tecnologías de la información y la comunicación: análisis del caso de las agencias de viaje minoristas.Libro actas XVI Encuentros de Profesores Universitarios de Marketing. Alicante. Suter, W. N. (2011). Introduction to educational research: A critical thinking approach. Sage. Svensson, G. (2001). The impact of outsourcing on inbound logistics flows.International Journal of Logistics Management. 12(1), 21‐35. Swafford, P. (2003)Theoretical Development and Empirical Investigation of Supply Agility, Unpublished Ph.D Dissertation, Georgia Institute of Technology. Atlanta, GA , April. Tan,Illyas, M. I. Razali,R. N. & Desa,M. I. (2012). Factors influencing ICT adoption in halal transportations: a case study of Malaysian halal logistics service providers. International Journal of Computer Science Issues 9 (1): 62-71. The Global Information Technology Report (2013). Growth and Jobs in a Hyperconnected World. World Economic Forum. Tieman, M. (2006). The Future of Halal Logistics Solutions. The Halal Journal. Tieman, M. (2009). Halal transportation: the building blocks of a halal transportation system. Halal Journal: 30-31. Transport-Intelligence (2004). European Logistics Starategies 2004, Transport Intelligent Ltd.,Brinkworth. TransportIntelligent (2004). European Logistics Strategies 2004, Transport Intelligence Limited, Brinkworth. Trkman Peter,M. Cormack Marcos Paulo Valadares de K. O. & Marcelo, B. L. (2010). The impact of business analytics on supply chain performance. Decision Support Systems 49(3) 318-327. Tuuli, J. (2010). Third Party Logistics Companies as Knowledge Sellers: A Dyadic Third Party Logistics Relationship Perspective, Jönköping University. van Damme, D.A. and Ploos van Amstel, M.J. (1996), “Outsourcing logistics management activities”, International Journal of Logistics Management, Vol. 7 No. 2, pp. 85‐95. [Abstract] [Infotrieve]. Van Hoek, R. (2002). Using information technology to leverage transport and logistics service operations in the supply chain: an empirical assessment of the interrelation between technology and operation management. International Journal of Information Technology and Management. Vol. 1(No. 1): pp. 115-130. Van Hoek, R. I. & I. Chong (2001). Epilogue: UPS logistics–practical approaches to the e-supply chain.International Journal of Physical Distribution & Logistics Management 31(6): 463-468. van Laarhoven, P., Berglund, M. and Peters, M. (2000), “Third party logistics in Europe – five years later”, International Journal of Physical Distribution & Logistics Management, Vol. 30 No. 5, pp. 425‐42. Vasiliauskas, A. and Jakubauskas, G. (2007), “Principle and benefits of third party logistics approach when managing logistics supply chain”, Transport, Vol. 22 No. 2, pp. 68-72. Voss, M. D. T. J. &Page Jr et al. (2006). Determining important carrier attributes: a fresh perspective using the theory of reasoned action. Transportation Journal: 7-19. Waarts, Van Oosterhout, M., E. (2006). Change factors requiring agility and implications for IT. European Journal of Information Systems 15 (2): 132-145. Whipple, J. M. & Roh J. (2010). Agency theory and quality fade in buyer-supplier relationships. The International Journal of Logistics Management 21(3): 338-352. Wilding, R. and Juriado, R. (2004). Customer perceptions on logistics outsourcing in the European consumer goods industry”, International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 8, pp. 628‐44. Wu, F. S. &Yeniyurt, et al. (2006). The impact of information technology on supply chain capabilities and firm performance: a resource-based view. Industrial Marketing Management 35(4): 493-504. Yazdanparast, A. et al. (2010). Co-creating logistics value: a service-dominant logic perspective. The International Journal of Logistics Management 21(3): 375-403. Yin, R. K. (2009). Case study research: Design and methods, sage. Yusuf, Y. & Adeleye,E. (2002). A comparative study of lean and agile manufacturing with a related survey of current practices in the UK. International Journal of Production Research 40(17): 4545-4562. Zhang, Z. & Sharifi,H. (2000). A methodology for achieving agility in manufacturing organisations. International Journal of Operations & Production Management 20 (4): 496-513.