Conceptual model for usable multi-modal mobile assistance during Umrah

Performing Umrah is very demanding and to be performed in very crowded environments. In response to that, many efforts have been initiated to overcome the difficulties faced by pilgrims. However, those efforts focus on acquiring initial perspective and background knowledge before going to Mecca. Fin...

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Main Author:	Al-Aidaroos, Ahmed Sheikh Abdullah
Format:	Thesis
Language:	eng eng
Published:	2017
Subjects:	BP174 The practice of Islam T Technology (General)
Online Access:	https://etd.uum.edu.my/6678/1/s94410_01.pdf https://etd.uum.edu.my/6678/2/s94410_02.pdf
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id	my-uum-etd.6678
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Abdul Mutalib, Ariffin
topic	BP174 The practice of Islam T Technology (General)
spellingShingle	BP174 The practice of Islam T Technology (General) Al-Aidaroos, Ahmed Sheikh Abdullah Conceptual model for usable multi-modal mobile assistance during Umrah
description	Performing Umrah is very demanding and to be performed in very crowded environments. In response to that, many efforts have been initiated to overcome the difficulties faced by pilgrims. However, those efforts focus on acquiring initial perspective and background knowledge before going to Mecca. Findings of preliminary study show that those efforts do not support multi-modality for user interaction. Nowadays the computational capabilities in mobile phones enable it to serve people in various aspects of daily life. Consequently, the mobile phone penetration has increased dramatically in the last decade. Hence, this study aims to propose a comprehensive conceptual model for usable multimodal mobile assistance during Umrah called Multi-model Mobile Assistance during Umrah (MMA-U). Thus, four (4) supporting objectives are formulated, and the Design Science Research Methodology has been adopted. For the usability of MMA-U, Systematic Literature Review (SLR) indicates ten (10) attributes: usefulness, errors rate, simplicity, reliability, ease of use, safety, flexibility, accessibility, attitude, and acceptability. Meanwhile, the content and comparative analysis result in five (5) components that construct the conceptual model of MMA-U: structural, content composition, design principles, development approach, technology, and the design and usability theories. Then, the MMA-U has been reviewed and well-accepted by 15 experts. Later, the MMA-U was incorporated into a prototype called Personal Digital Mutawwif (PDM). The PDM was developed for the purpose of user test in the field. The findings indicate that PDM facilitates the execution of Umrah and successfully meet pilgrims’ needs and expectations. Also, the pilgrims were satisfied and felt that they need to have PDM. In fact, they would recommend PDM to their friends, which mean that use of PDM is safe and suitable while performing Umrah. As a conclusion, the theoretical contribution; the conceptual model of MMA-U; provides guidelines for developing multimodal content mobile applications during Umrah.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Al-Aidaroos, Ahmed Sheikh Abdullah
author_facet	Al-Aidaroos, Ahmed Sheikh Abdullah
author_sort	Al-Aidaroos, Ahmed Sheikh Abdullah
title	Conceptual model for usable multi-modal mobile assistance during Umrah
title_short	Conceptual model for usable multi-modal mobile assistance during Umrah
title_full	Conceptual model for usable multi-modal mobile assistance during Umrah
title_fullStr	Conceptual model for usable multi-modal mobile assistance during Umrah
title_full_unstemmed	Conceptual model for usable multi-modal mobile assistance during Umrah
title_sort	conceptual model for usable multi-modal mobile assistance during umrah
granting_institution	Universiti Utara Malaysia
granting_department	Awang Had Salleh Graduate School of Arts & Sciences
publishDate	2017
url	https://etd.uum.edu.my/6678/1/s94410_01.pdf https://etd.uum.edu.my/6678/2/s94410_02.pdf
_version_	1747828103362641920
spelling	my-uum-etd.66782021-05-02T00:50:09Z Conceptual model for usable multi-modal mobile assistance during Umrah 2017 Al-Aidaroos, Ahmed Sheikh Abdullah Abdul Mutalib, Ariffin Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Arts and Sciences BP174 The practice of Islam T Technology (General) Performing Umrah is very demanding and to be performed in very crowded environments. In response to that, many efforts have been initiated to overcome the difficulties faced by pilgrims. However, those efforts focus on acquiring initial perspective and background knowledge before going to Mecca. Findings of preliminary study show that those efforts do not support multi-modality for user interaction. Nowadays the computational capabilities in mobile phones enable it to serve people in various aspects of daily life. Consequently, the mobile phone penetration has increased dramatically in the last decade. Hence, this study aims to propose a comprehensive conceptual model for usable multimodal mobile assistance during Umrah called Multi-model Mobile Assistance during Umrah (MMA-U). Thus, four (4) supporting objectives are formulated, and the Design Science Research Methodology has been adopted. For the usability of MMA-U, Systematic Literature Review (SLR) indicates ten (10) attributes: usefulness, errors rate, simplicity, reliability, ease of use, safety, flexibility, accessibility, attitude, and acceptability. Meanwhile, the content and comparative analysis result in five (5) components that construct the conceptual model of MMA-U: structural, content composition, design principles, development approach, technology, and the design and usability theories. Then, the MMA-U has been reviewed and well-accepted by 15 experts. Later, the MMA-U was incorporated into a prototype called Personal Digital Mutawwif (PDM). The PDM was developed for the purpose of user test in the field. The findings indicate that PDM facilitates the execution of Umrah and successfully meet pilgrims’ needs and expectations. Also, the pilgrims were satisfied and felt that they need to have PDM. In fact, they would recommend PDM to their friends, which mean that use of PDM is safe and suitable while performing Umrah. As a conclusion, the theoretical contribution; the conceptual model of MMA-U; provides guidelines for developing multimodal content mobile applications during Umrah. 2017 Thesis https://etd.uum.edu.my/6678/ https://etd.uum.edu.my/6678/1/s94410_01.pdf text eng public https://etd.uum.edu.my/6678/2/s94410_02.pdf text eng public other doctoral Universiti Utara Malaysia Abdul-Hamed, K. R. (2009). Arabic Language Programs in Malaysia Need More Scientific Attention. Paper presented at the 5th Asia Association of Computer Assisted Language Learning International Conference (ASIACALL), University Putra Malaysia, Malaysia. Abran, A., Khelifi, A., Suryn, W., & Seffah, A. (2003). 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