Pengurusan Konflik Dan Ciri Kepimpinan Di Kalangan Pengawas Sekolah Menengah Negeri Kedah

The purpose of this study is to investigate the relationship between leadership and styles of managing conflict among school prefects in the district of Kubang Pasu, Kedah. Seven secondary schools with 223 respondents served as the unit of analysis for the data generated. The items for leadership tr...

Full description

Saved in:

Bibliographic Details
Main Author:	Norliza, Kushairi
Format:	Thesis
Language:	eng eng
Published:	1999
Subjects:	LB2801-3095 School administration and organization
Online Access:	https://etd.uum.edu.my/674/1/NORLIZA_BINTI_KUSHAIRI_-_Pengurusan_konflik_dan_ciri_kepimpinan_di_kalangan_pengawas_sekolah_menengah_Negeri_kedah.pdf https://etd.uum.edu.my/674/2/1.NORLIZA_BINTI_KUSHAIRI_-_Pengurusan_konflik_dan_ciri_kepimpinan_di_kalangan_pengawas_sekolah_menengah_Negeri_kedah.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.674
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	LB2801-3095 School administration and organization
spellingShingle	LB2801-3095 School administration and organization Norliza, Kushairi Pengurusan Konflik Dan Ciri Kepimpinan Di Kalangan Pengawas Sekolah Menengah Negeri Kedah
description	The purpose of this study is to investigate the relationship between leadership and styles of managing conflict among school prefects in the district of Kubang Pasu, Kedah. Seven secondary schools with 223 respondents served as the unit of analysis for the data generated. The items for leadership traits are built based on the cluster of autocratic, democratic and laissez faire as introduced by leadership scholars, and was modified into leadership based on task (task oriented), based on relationship (relationship oriented), and passive. As for styles of managing conflict, Kilmann-Thomas Model (1974, 1975, 1977) was based upon. Data were analysed using SPSS 7.5. The hipothesis were then tested using T-Test and One Way ANOVA. From the test done, it is obvious that there is no significant difference between all the demographic factors and leadership. A significant finding is detected between gender and styles of managing conflict. The important finding of the study is the significant relationship between leadership and styles of managing conflict. In detail, relationship-oriented leadership has a significant correlation with all the five styles of managing conflict. Thus, the finding implied that leadership training could serve as a tool for upgrading the skill of managing conflict, vice versa. It is high time that the role of school prefects is defined in a meaningful perspective in such a way that could help minimize the violence and discipline problems in schools. The connotation of the study is that such a program which could nurture the skill of leadership as well as enhancing the ability of managing interpersonal and intrapersonal conflict among students, generally and school prefects, especially, should be carried out and implemented without delay. The findings of the study are generalizable to the Education District Of Kubang Pasu but the framework may be replicated for further research.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Norliza, Kushairi
author_facet	Norliza, Kushairi
author_sort	Norliza, Kushairi
title	Pengurusan Konflik Dan Ciri Kepimpinan Di Kalangan Pengawas Sekolah Menengah Negeri Kedah
title_short	Pengurusan Konflik Dan Ciri Kepimpinan Di Kalangan Pengawas Sekolah Menengah Negeri Kedah
title_full	Pengurusan Konflik Dan Ciri Kepimpinan Di Kalangan Pengawas Sekolah Menengah Negeri Kedah
title_fullStr	Pengurusan Konflik Dan Ciri Kepimpinan Di Kalangan Pengawas Sekolah Menengah Negeri Kedah
title_full_unstemmed	Pengurusan Konflik Dan Ciri Kepimpinan Di Kalangan Pengawas Sekolah Menengah Negeri Kedah
title_sort	pengurusan konflik dan ciri kepimpinan di kalangan pengawas sekolah menengah negeri kedah
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	1999
url	https://etd.uum.edu.my/674/1/NORLIZA_BINTI_KUSHAIRI_-_Pengurusan_konflik_dan_ciri_kepimpinan_di_kalangan_pengawas_sekolah_menengah_Negeri_kedah.pdf https://etd.uum.edu.my/674/2/1.NORLIZA_BINTI_KUSHAIRI_-_Pengurusan_konflik_dan_ciri_kepimpinan_di_kalangan_pengawas_sekolah_menengah_Negeri_kedah.pdf
_version_	1747826970790461440
spelling	my-uum-etd.6742013-07-24T12:08:27Z Pengurusan Konflik Dan Ciri Kepimpinan Di Kalangan Pengawas Sekolah Menengah Negeri Kedah 1999-11-27 Norliza, Kushairi Sekolah Siswazah Graduate School LB2801-3095 School administration and organization The purpose of this study is to investigate the relationship between leadership and styles of managing conflict among school prefects in the district of Kubang Pasu, Kedah. Seven secondary schools with 223 respondents served as the unit of analysis for the data generated. The items for leadership traits are built based on the cluster of autocratic, democratic and laissez faire as introduced by leadership scholars, and was modified into leadership based on task (task oriented), based on relationship (relationship oriented), and passive. As for styles of managing conflict, Kilmann-Thomas Model (1974, 1975, 1977) was based upon. Data were analysed using SPSS 7.5. The hipothesis were then tested using T-Test and One Way ANOVA. From the test done, it is obvious that there is no significant difference between all the demographic factors and leadership. A significant finding is detected between gender and styles of managing conflict. The important finding of the study is the significant relationship between leadership and styles of managing conflict. In detail, relationship-oriented leadership has a significant correlation with all the five styles of managing conflict. Thus, the finding implied that leadership training could serve as a tool for upgrading the skill of managing conflict, vice versa. It is high time that the role of school prefects is defined in a meaningful perspective in such a way that could help minimize the violence and discipline problems in schools. The connotation of the study is that such a program which could nurture the skill of leadership as well as enhancing the ability of managing interpersonal and intrapersonal conflict among students, generally and school prefects, especially, should be carried out and implemented without delay. The findings of the study are generalizable to the Education District Of Kubang Pasu but the framework may be replicated for further research. 1999-11 Thesis https://etd.uum.edu.my/674/ https://etd.uum.edu.my/674/1/NORLIZA_BINTI_KUSHAIRI_-_Pengurusan_konflik_dan_ciri_kepimpinan_di_kalangan_pengawas_sekolah_menengah_Negeri_kedah.pdf application/pdf eng validuser https://etd.uum.edu.my/674/2/1.NORLIZA_BINTI_KUSHAIRI_-_Pengurusan_konflik_dan_ciri_kepimpinan_di_kalangan_pengawas_sekolah_menengah_Negeri_kedah.pdf application/pdf eng public masters masters Universiti Utara Malaysia Ahmad Atory Hussein (1991). Pengurusan Organisasi, Siri Pengurusan dan Pentadbiran, Utusan Publications & Distributors Sdn. Bhd. Ahmad Zahid Hamidi (1997). Pemuda Bertindak : Pelajar Bermasalah Diserapkan Ke Dalam Briged Putra, Utusan Malaysia, 26 Februari 1997. Al-Ramaiah (1992) Kepemimpinan Pendidikan: Cabaran Masa Kini, ISB Buku Sdn. Bhd. KL. Amran Saman (1993). Pengurusan Konflik: Satu Kajian Kes Ke Atas Kakitangan Perbadanan Kemajuan Negeri Selangor. Latihan llmiah Sarjana Muda. Universiti Kebangsaan Malaysia. Armstrong, Michael (1994). How To Be An Ever Better Manager. 4th ed. London, Kogan Page. Asiah Hamzah (1997). Faktor Demografi yang Mempengaruhi Stail Kepimpinan Guru. Tesis Sarjana, UUM. Atan Long (1992). Psikologi Pendidikan. Dewan Bahasa dan Pustaka, KL. Barling, Julian; Weber, Tom; Kelloway, E. Kevin (1996). Effects of Transformational Leadership Training on Attitudinal and Financial Outcomes: A Field Experiment, Journal of Applied Psychology, 1996, Vol. 81. No. 6. Bass, Bernard M. (1990). Handbook of Leadership: Theory, Research and Managerial Applications, The Free Press, New York. Bass, Bernard,M. (1981). Stogdill's Handbook Of Leadership: A Survey Of Theory And Research, Revised Ed. New York: Free Press. Beauvais, Laura Lynn (1987). A Model Of Relationships Between Identity/ Role Congruence, Role Strain, And Organizational Outcome Variables Among Research And Development Scientists and Engineers, PhD. Dissertation, The University Of Tennessee. Bennis, W & Nanus, B.(1985). Leaders: The Strategies For Taking Charge. New York, Harpers & Row. Berry, Barbara Powers. (1994). An Analysis of The Relationships Between Gender-Role Classification And Interpersonal Conflict Management Styles Of Selected Missouri School Administrators, PhD Dissertation, Saint Louis University. Blake, R.R & Moutan ,J.S (1964). The Managerial Grid : Key Orientation For Achieving Production Through People. Gulf Publishing Co. Texas. Blanchard, Ken (1993). The Blanchard Management Report. Manage. Oct93, V45, 12. Bolman, Lee G., Terrance E. Dea (1991). Reframing Organizations: Artistry, Choice and Leadership,. San Francisco. Jossey-Bass Publishers. Bond, G.J. (1995). Lateral Staff Conflict In Elementary Schools: Why And How Teachers Fight. EDD Dissertation. Arizona State University. Briller, Vladimir S. (1996). School Administrators In Russia : Current Status And Tendencies Towards Change (Decentralization). Dissertation. Columbia University Teachers College. ____,(1990) How To Manage Conflict. Business Desk Reference. Carpenter, B.D (1996). Conflict Management Style Of High School Football Coaches. EDD Dissertation. University Of La Verne. Cherrington, David J. (1989). Organizational Behavior, 2nd ed., Allyn & Bacon, Boston. Cherrington, D.J. (1995). Human Resource Management. 4th ed. Prentice Hall, NJ. Chiang, Ching-San (1996). The Effects Of Leadership Styles Of Taiwanese Junior College Presidents On Teacher Job Satisfaction. Dissertation Abstract, Florida International University. Close, Carole,; L.,Lechman, Kathy (1997). Fostering Youth Leadership: Students Train Students And Adults In Conflict Resolution. Theory Into Practice, Winter 97, Vol 36, lssue 1. Cohen, March & Olsen (1972). A Garbage And Theory In Organizational Decision Making, Administrative Science Quarterly. 17: 1-25 Cowher, Salene J. (1996). A Power Development Model For Managing And Preventing Conflict. Guidance & Counselling. Summer96, Vol.11, Issue 4. Davis, Kathleen Virginia (1996). A Study Of The personality Type And Leadership Styles Of Women Administrators In The South Carolina Technical College System. PhD Dissertation. University Of South Carolina. Davis, Meryl (1988). Special Focus: Where Style Meets Substance, Journal of Business Strategy, p49-59. Deutsch, M. (1990). Sixty Years Of Conflict. International Journal Of Conflict Management, 1. Distasio, A.W. (1985). Time Management, Leadership Style And Selected Demographic Factors Of Connecticut School Superintendents. Dissertation, University Of Connecticut. USA. Dobosz, Robert P., Beaty , Lee A. (1999). The Relationship Between Athletic Participation And High School Students Leadership Ability. Adolescence, Spring99, vo134, Issue 133. Earnest, G.W. (1992). Conflict Management Management Styles As Reflections Of Jungian Personality Type Preferences Of The Cooperative Extension's North Central Region Directors And District Directors, PhD Dissertation, The Ohio State University. Emrich, Cynthia G. (1999). Context Effect In Leadership Perception. Personality And Social Psychological Bulletin. Aug 1999, V25, 1 8. Fathiyah Abu Bakar (1997). Gaya Pengurusan Konflik Di Kalangan Pentadbir-Pentadbir Sekolah Menengah Daerah Kubang Pasu, Negeri Kedah , Tesis Sarjana. Universiti Utara Malaysia. Fiedler, F.E (1967). A Theoritical Leadership Effectiveness. McGraw Hill, New York. Fiedler, F.E. (1996). Research On Leadership Selection And Training: One View Of The Future, Administrative Science Quarterly, Cornell University. Gardiner, Maria; Tiggemann, Marika (1999). Gender Differences In Leadership Style, Job Stress And Mental Health In Male- And Female- Dominated Industries. Journal Of Occupational and Organizatioanal Psychology. Sept.99, V72, 13. Gleason, Patsy Timmerman (1991). A Descriptive Study Of The Attitudes And Behaviour Of 1st And 2nd Year Teachers (Novice Teachers, Beginning Teachers). Dissertation. Northern Arizona University. Grant, Betty A. (1997). Transformational Leadership Of Principals In A Mid Size School District In Colorado. Dissertation. Colorado State University. Gordon, J.R. (1993). A Diagnostic Approach to Organizational Behavior, 4th Ed., Allyn & Bacon, 1983. Griffin, Betsy Q. (1992). Perception Of Managers Effects Of Leadership Style And Gender. Paper presented At The Annual Meeting Of The Southeastern Pyschological Association. Knoxville, Tennesse. Halphin, A.W (1975). Manual For Leadership Behaviour Questionnnaire. The Ohio State University. Hamzah Rahman bin Soriat (1996). Pendidikan Kepimpinan. Jurnal Guru. 16 Mei 1996, Keluaran 8, 91, 4. Harris, W.H.(1989). Self-Actualization Levels And Conflict Maangement Styles Of Middle And Junior High School Of Principals In Connecticut, PhD Dissertation, University Of Bridgeport. Hart, Julie & Gunty, Mark (1997). The Impact Of A Peer Mediation Program On An Elementary School Environment. Peace and Change. 22, 1, January. Hays, Scott (1999). Manage The Right Leadership Skills. Workforce. Sept99, V78, 19. Hersey, P. & Blanchard, K. (1984). The Management Of Organisational Behaviour. Englewood Cliffs, N.J. Prentice Hall. House, R.J., Schuler, R.S. & Levanoni, E. (1991). Role Conflict And Ambiguity Scales: Reality or Artifacts? Journal Of Applied Psychology. Vol68. Hudspeth, Jerald Henry (1992). Student Outcome: The Relationship Of Teaching Style To Readiness For Self Directed Learning. Dissertatior?. Montana State University. Jaafar Rahim (1 996). Menangani Remaja Bermasalah, Utusan Malaysia, 17 Januari 1996. Joan, M & Leonard, H.C. (1 989). Gender Differences In Conflict Resolution Styles Of Managers At Work And Home, Florida. Kahn, R. & Katz, D. (Leadership Practices In Relation To Productivity And Morale. Applied Dynamics: Research And Theory, 2nd Ed. New York, Row Peterson. Kahn, R.J., Wolfe D.M., Quinn, R.P., Snoek, J.D., & Rosenthal, R.A. (1964). Organizational Stress: Studies In Role Conflict And Ambiguity. New York: Wiley. Keedy, I. John (1995) Synopsis Of The First Year Superintendency: An Across-Case AnalysisAnd Don Drake: Culture-Builder And Change Agent, Speeches/Meeting Paper. Kemp, Charles. (1999). What's New In ... Student leadership. Clearing House, Jul/Aug99, Vo172 lssue 6. Kilmann, R.H & Thomas, K.W., Interpersonal Conflict-Handling Behaviour as A Reflection of Jungian Personality Doimension, Psychological Report 37: 971 -980, 1975. Kilmann, R.H & Thomas, K.W., Developing a Forced Choice Measure of Conflict -Handling Behavior : The 'MODE' instrument, Educational And Psychological Report, 37: 309-325,1977. Kilmann, R.H & Thomas, I(.W., Comparison of Four Instrument Measuring Conflict Behavior, Psychological Report, 44:1139-1145, 1978. Knezevich, S.J., Administration of Public Education, Harper & Row Publisher, 1975. Kunavikitkul, W. (1995). Conflict Management, Job satisfaction, Specific Demographic Variables Of Professional Nurses In Thailand, DSN Dissertation, University Of Alabama, Birmingham. Kustaa,-Friedrich-Freddy (1993). A Description And Analysis Of The Perspectives On Leadership Effectiveness Of African-America Student Leaders At The University Of New Mexico. A Qualification Research Study. Larson, James R.,Foster-Fishman, Pennie G. et al (1998). Leadership Style And The Discussion Of Shared And Unshared Information In Decision-Making Groups. Personality And Social Psychology Bulletin. May98, Vo124, Issue 5. Lee, 1. (1992). An Analysis Of Conflict Management Techniques Used By Korean Employee And American Employees In The USA. PhD Dissertation, Cornell University. Likert, Rensis (1967). The Human Organization. McGraw Hill: New York. Lunnenberg, Fred C. & Allan C. Ornstein (1996). Educational Administration: Concepts And Practices. 2nd. Ed, Wadsworth Publishing Co., California. Lomanaco, Cynthia Cahill (1997). The Relationship Between Leadership Style Of Georgia Elementary School Principals And Selected Biographic And Demografic Variables. Dissertation. Georgia Southern University. Lane, Pamela S., McWhirter, J.Jeffries (1992). A Peer Mediation Model: Conflict Resolution For Elementary And Middle School Children, Elementary School Guidance & Counseling, 27, October 1992. Maneiro, L.A (1984). Coping With Powerlessness: Sex Differences In Power Balancing Strategies employed In Organizational Dependency Situations, Paper Presented At The Academy Of Management Meetings. Boston, MA. Manimaran a/l Parasuram (1992). Penyelesaian Konflik Dalam Organisasi, Latihan llmiah Sarjana Muda. UniversitiKebangsaan Malaysia. McCormick, W.D. (1997). The Conflict Intermediate School Principals Encounter And How They Manage It. PhD Dissertatipn. University Of Utah. Mcellistrem, M.D (1996). The Effect Of Relational Type On Conflict Managemant Styles Preferences. MeD Dissertation. Michigan State University. Mclntyre, S.E (1991). Conflict Management By Male And Female Managers As Reported By Self and Male And Female Subordinate. PhD Dissertation. Georgia State University. McMillan, J.H. & Schumacher, S. (1993). Research In Education: A Conceptual Introduction, Harper Collins Colllege Publisher. Menon, Shanker (1995). Personality Variables And Their Relationship With Leadership Style, Job Satisfaction And Job Stress: A Comparative Study Between The US And India. Degree EDD. University Of South Florida. Dissertation Abstact. Miller, Suzanne (1993). Middle-Schoolers "Do Justice" By Their Classmates, Education Digest. Nov93, Vo1.59, Issue 3. Mohamad Haji Yusof dan Abang Amin Rasidi (1993. Cultural Dimension, Personality and Mode Of Handling Conflict: A Case Of Sarawak, Malaysia. Jurnal Psikologi Malaysia. Penerbit Universiti Kebangsaan Malaysia. Selangor. Mohd. Fitri Abdul Rahman (1997). Gaya Pengurusan Konflik Di Kalangan Penolong Pegawai Daerah Di Negeri Perak Darul Rizuan. Tesis Sarjana. UUM. Mohd. Hussin Mat Rashid (1997). Pengaruh Faktor-faktor Demografi Terhadap Caragaya Kepimpinan Pelajar. Tesis Sarjana. UUM. Mohd. Majid Konting (1993). Kaedah Penyelidikan Pendidikan. Dewan Bahasa dan Pustaka , Kuala Lumpur. Moore, G.L. (1990). Organization Type And Reported Conflict Styles. PhD Dissertation. Pearbody College For Teachers Of Vanderbitt University. Morgan, J.R (1978). Personality, Sex, Setting And Position factors In Interpersona Influence. Dissertation International. Morse, P.S. & Ivey, A.E. (1996). Face To Face: Communication And Conflict Resolution In the Schools. Corwin Press, Inc Muna, Jane D. (1996). Leadership Style Profiles Of Women And Men In Utah Superintendance (Gender Difference). Dissertation, Birmingham Young University. Nelton, Sharon (1991). Men, Women And Leadership. Nation's Business. May 1991 . Norman, Lloyd (1995). A Description Of Self-Reporting Leadership Styles Of Principal In The School District Of Philadelphia. Disssertation. Temple University. Nowakowski, D,W. (1995). Gender Differences In Organization Conflict Management Styles. PhD Dissertation. University Of Alabama. Ovens, R.G. (1991). Organizational Behavior In Education. 4th Edition. Prentice Hall. Englewood Clifts, New Jersey. Pankau, Kristes Heira (1996). Leadership Style Of Three Hispanic-American Women In Health Science. Dissertation. University Of Nevada, Las Vegas. Phillips, Patricia (1997). The Conflict Wall. Educational Leadership. May 97. Vol. 54, Issue 8. Raggins, Belle R. (1987). Power And Leadership Effectiveness: A Study Of Subordinate Evaluation Of Male And Female Leaders. Dissertation, The University Of Tennesse. Rahim, M.A. , Magner, Nace R. (1995), Confirmatory Factor Analysis Of The Styles Of Handling lnterpersonal Conflict: First-Order Factor Model And Its Invariance Across Groups. Journal Of Applied Psychology, V80, No.1 Rahim, M.A. (1983). A Measure Of Styles Of Handling Interpersonal Conflict. Academy Of Management Journal. Vol26. Razali Mat Zin (1989). Pengurusan Organisasi Kerja: Beberapa Persoalan. Jawatankuasa Penerbitan. Universiti Utara Malaysia. Razali Mat Zin (1993). Kepimpinan Dalam Pengurusan. Utusan Publications & Distributors Sdn. Bhd. Kuala Lumpur. Razali Mat Zin (1996). Kepimpinan Dalam Organisasi. Utusan Publications & Distributions Sdn. Bhd, KL. Ribbins, P. (1995). Principal and Principalship. Toward A Context Based Application To Study Of School Leadership. Jurnal Pengurusan Pendidikan. IAB. JId.4, Bi1.02. Robbins, S.P.(1998). Organizational Behavior : Concepts, Controversies And Applications. 8Ih Ed. New Jersey, Prentice Hall International, Inc. Romano, Cecelia Reene (1995). Going Against The Grain: women Student Leader At Coeducational Institutions. Dissertation. Iowa State University. Rosener, J.B. (1990) Ways Women Lead. Harvard Business Review. (Nov-Dec). Rotterer, M.E.(1993). Relationship Of Role Conflict To Leadership Style Of Community College Division Chairs. PhD Dissertation. University Of Texas At Austin. Scherer, Marge (1998). The Shelter Of Each Other (1998). A Conversation With Mary Pipher. Educational Leadership. Vo155, lssue 8, May 1998. Schmitz, Rebecca (1994). Teaching Students To Manage Their Conflicts, Social Work In Education. Vol 16, lssue 2, Spring 1994. Shaw, Marvin E. (1988). Dinamik Kelompok: Psikologi Tingkahlaku Kelompok. Jilid 2, DBP, Kuala Lumpur Terjemahan. Shihabuddin Ishak (1997). Gaya Pengurusan Konflik Di Kalangan Guru-Guru Di Bandar Alor Setar, Kedah. Tesis Sarjana. Universiti Utara Malaysia. Siti Maimon Kamso Wan Rafaei (1994). Kepimpinan Bersepadu (Wholistic) Untuk Pengurusan Sumber Manusia Dan Persekitaran. Pascasidang Seminar Antarabangsa: Prospek Dan Cabaran Ekonomi Dan Pengurusan Dalam Pembangunan Industri Abad Ke 21. Universiti Kebangsaan Malaysia. Siti Maimun Kamso Wan Rafaei (1995). Wholistic Leadership Among First Year Business Students Of A University. Paper Presented at The Regional Conference of 8'h Commonwealth Countries of Education Management Council on Education Management. Siti Maimon Kamso Wan Rafaei (1995). Exploring Wholistic Leadership Among Senior Civil Servants. KINABALU, Vol 1 1 NO.1), Nov. Siti Maimon Kamso-Wan Rafaei (1996). Comparing Wholistic Leadership Between Senior Civil Servants And First Year University Students, Kinabalu Vol 11 (1) Nov 1996, Jurnal Perniagaan dan Sains Sosial. Seevers,' Brenda S. (1991). Factors Related To Teaching Style Preference Of Ohio Cooperative Extension Faculty And Programme Staff. Dissertation. The Ohio State University. Sparkman, L.B. (1995). The Effects Of Counseling Intervention In Conflict Management Styles And Teachers' Perception Of Behaviours Of Students. PhD Dissertation. Mississippi State Of University. Spondek, B & Olivia N. Saracho (1994).Right From The Start. Teaching Children Ages 3-8. Allyn & Bacon: Boston. Strachan, Jane (1999), Feminist Educational Leadership: Locating The Concepts In Practice (1).Gender And education. Sept99. V11, 13. Stogdill, Ralph M. (1974). Handbook Of Leadership. Free Press, New York. Sullivan, Debra R. (1994). Introduction to Leadership Theory and Practice: A Textbook for Community College Students Part 2. PhD. Dissertation. Syed Abdul Rahman Syed Zin (1994). Aras Amalan Komunikasi Kepengurusan Pegawai Pengurusan dan Profesional Negeri Melaka. Tesis Sarjana. Universiti Pertanion Malaysia. Thomas, K.W. & Schmidt, W.H (1976). A Survey Of Managerial Interest With Respect To Conflict. Academy Of Management journal. Vol l9. Thomas, K.W. (1976). Conflict And Conflict Management. In M.D. Dunnette (Ed), A Handbook Of Industrial And Organizational Psychology. Chicago, Rand McNally. Thomas, K.W. & Kilmann, R.H. (1974). Thomas-Kilmann Conflict MODE Instrument. New York:XICOM. Turin Ahmad (1995. Gaya Pengurusan Konflik Di Kalangan Guru-Guru Sekolah Menengah Negeri Kedah. Tesis Sarjana. Universiti Utara Malaysia. Tyrell, Frank & Schully, Tim (1998). Buiding Peaceful Schools. Thrust For Educational Leadership, 28, 2, Nov/Dec 1998. Uma Sekaran (1992). Research Methods For Business : A Skill Building Approach, John Wiley & Sons Inc. Vandenberg,L.; Manfred Thullen & Frank A.Fear (1986). A Review Of Literature With Application to CES Community Leadership Development Programs. Community Leadership Deverlopment,: Present and Future. Publication ERIC. Vaughans, Kirkland Cornell (1985). The Efficiency of Student Leadership Training. PhD. Dissertation, Adalphi Univ., The Institute of Advanced Psychological Studies. Vecchio, R.P. (1982). A Further Test Of leadership Effects Due To Between-Group Variation And Within-Group Variation. Journal Of Aapplied Psychology. Vol 67. Wahairi Mahmud (1996). Penyelesaian Spiritual Membina Remaja, Utusan Malaysia, 27 September 1996. Wan lzuddin (1991). Strategi Membina Pasukan Berkesan, Nurin Enterprise, Kuala Lumpur. Wan Mohd. Mahyiddin (1996). Kepimpinan: Sorotan Pelbagai Aspek Bagi Meningkatkan Kualiti Dan Pencapaian . Shah Alam: Fajar Bakti Sdn. Bhd. Whatley, W.C. (1995), The Extent To Which Teachers Impressions Of A New Principals Are Influenced By Experiences And Reactions To The Previous Principals. PhD Dissertation. University Of South Carolina. Wheeler, Walter H. (1995). Conflict Resolution Through Peer Mediation. Thrust For Educational Leadership, Nov/Dec95, Vol. 25, Issue 3. Williams, Margaret L; Podsakoff, Philip MI (1999). Effects Of Group-Level and Individual-Level Variation In Career Behaviours On Subordinate Attitudes And Performances. Sept 99, V65, 13. Wilson,J. (1989). Bureaucracy. New York: Basic Book Inc., Wilson, S., (1995). The Effects Of Formal And Informals Relationship On Choice Of Interpersonal Conflict Resolutions Strategy. Phd Dissertation. University Of Connecticut. Zamaili Mahmud (1997). Gaya Kepemimpinan Dalam Pengurusan Di Kalangan Guru Besar Sekolah Rendah. Tesis Sarjana. UUM

Pengurusan Konflik Dan Ciri Kepimpinan Di Kalangan Pengawas Sekolah Menengah Negeri Kedah

Similar Items