Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms

The unclear relationships between manufacturing flexibility, manufacturing performance and business performance have been indicated in past literature. To seal the gap, this study aimed to investigate the impact of manufacturing flexibility on manufacturing performance and business performance. In t...

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Main Author:	Tan, Kong Woun
Format:	Thesis
Language:	eng eng
Published:	2016
Subjects:	TS155-194 Production management Operations management HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/6749/1/s91438_01.pdf https://etd.uum.edu.my/6749/2/s91438_02.pdf
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id	my-uum-etd.6749
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Lim, Kong Teong Othman, Siti Norezam
topic	TS155-194 Production management Operations management HF5001-6182 Business
spellingShingle	TS155-194 Production management Operations management HF5001-6182 Business Tan, Kong Woun Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
description	The unclear relationships between manufacturing flexibility, manufacturing performance and business performance have been indicated in past literature. To seal the gap, this study aimed to investigate the impact of manufacturing flexibility on manufacturing performance and business performance. In this study, the researcher proposed a mediating framework where manufacturing performance serves as a mediator in the relationship between manufacturing flexibility and business performance. The components of manufacturing flexibility were mix flexibility, new product flexibility, labor flexibility, machine flexibility, material handling flexibility, routing flexibility and volume flexibility. The measures for manufacturing performance were product quality, cost reduction, lead time reduction, productivity and inventory minimization. Product market performance, customer satisfaction and profitability were used as the measures for business performance. Four main hypotheses were developed to test the interrelationships between manufacturing flexibility, manufacturing performance and business performance. The study was a cross-sectional study, employing the survey methodology, conducted in five manufacturing industries in Malaysia. The data obtained from 137 returned questionnaires were analysed using correlational and regression analyses. Results of the correlation analyses indicated that components of manufacturing flexibility were positively and highly correlated among themselves, thus suggesting that the components were interdependent. Meanwhile, findings of the regression analyses provided support that manufacturing flexibility has significant positive impacts on both manufacturing performance and business performance. In addition, the mediation role of manufacturing performance on the relationship between manufacturing flexibility and business performance was revealed. In other words, manufacturing flexibility improves business performance both directly and indirectly via manufacturing performance as the mediator. Specifically, all four main hypotheses tested in this study were supported. In conclusion, this empirical study provides insights about the interrelationships between manufacturing flexibility, manufacturing performance and business performance. Hence, this study allows researchers and practitioners to gain in-depth knowledge about the concept of manufacturing flexibility and its impacts.
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Tan, Kong Woun
author_facet	Tan, Kong Woun
author_sort	Tan, Kong Woun
title	Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
title_short	Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
title_full	Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
title_fullStr	Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
title_full_unstemmed	Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
title_sort	impact of manufacturing flexibility on manufacturing performance and business performance among malaysian manufacturing firms
granting_institution	Universiti Utara Malaysia
granting_department	School of Technology Management & Logistics
publishDate	2016
url	https://etd.uum.edu.my/6749/1/s91438_01.pdf https://etd.uum.edu.my/6749/2/s91438_02.pdf
_version_	1776103689996468224
spelling	my-uum-etd.67492023-03-09T03:38:25Z Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms 2016 Tan, Kong Woun Lim, Kong Teong Othman, Siti Norezam School of Technology Management & Logistics School of Technology Management & Logistics TS155-194 Production management. Operations management HF5001-6182 Business The unclear relationships between manufacturing flexibility, manufacturing performance and business performance have been indicated in past literature. To seal the gap, this study aimed to investigate the impact of manufacturing flexibility on manufacturing performance and business performance. In this study, the researcher proposed a mediating framework where manufacturing performance serves as a mediator in the relationship between manufacturing flexibility and business performance. The components of manufacturing flexibility were mix flexibility, new product flexibility, labor flexibility, machine flexibility, material handling flexibility, routing flexibility and volume flexibility. The measures for manufacturing performance were product quality, cost reduction, lead time reduction, productivity and inventory minimization. Product market performance, customer satisfaction and profitability were used as the measures for business performance. Four main hypotheses were developed to test the interrelationships between manufacturing flexibility, manufacturing performance and business performance. The study was a cross-sectional study, employing the survey methodology, conducted in five manufacturing industries in Malaysia. The data obtained from 137 returned questionnaires were analysed using correlational and regression analyses. Results of the correlation analyses indicated that components of manufacturing flexibility were positively and highly correlated among themselves, thus suggesting that the components were interdependent. Meanwhile, findings of the regression analyses provided support that manufacturing flexibility has significant positive impacts on both manufacturing performance and business performance. In addition, the mediation role of manufacturing performance on the relationship between manufacturing flexibility and business performance was revealed. In other words, manufacturing flexibility improves business performance both directly and indirectly via manufacturing performance as the mediator. Specifically, all four main hypotheses tested in this study were supported. In conclusion, this empirical study provides insights about the interrelationships between manufacturing flexibility, manufacturing performance and business performance. Hence, this study allows researchers and practitioners to gain in-depth knowledge about the concept of manufacturing flexibility and its impacts. 2016 Thesis https://etd.uum.edu.my/6749/ https://etd.uum.edu.my/6749/1/s91438_01.pdf text eng public https://etd.uum.edu.my/6749/2/s91438_02.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abdi, H., & Williams, L. J. (2010). Principal component analysis. Wiley Interdisciplinary Reviews: Computational Statistics, 2(4), 433-459. doi: 10.1002/wics.101 Abdulmalek, F. A., Rajgopal, J., & Needy, K. L. (2006). A classification scheme for the process industry to guide the implementation of lean. Engineering Management Journal, 18(2), 15-25. doi: 10.1080/10429247.2006.11431690 Adis, A. A., & Razli, I. A. (2009). Factors affecting new product development in malaysian manufacturing industry. International Bulletin of Business Administration(4), 67-84. Adnan, N., Ahmad, M. H., & Adnan, R. (2006). 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