Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan

Electronic health record system (EHRs) is preferred as standard documentation to track patient information and office visits. It is acclaimed as technological breakthrough capable to improve the healthcare industry’s service delivery and system quality. Accordingly, Jordanian government initiated E...

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Main Author:	Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid
Format:	Thesis
Language:	eng eng eng
Published:	2017
Subjects:	R Medicine (General)
Online Access:	https://etd.uum.edu.my/6761/1/depositpermission_s94595.pdf https://etd.uum.edu.my/6761/2/s94595_01.pdf https://etd.uum.edu.my/6761/3/s94595_02.pdf
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id	my-uum-etd.6761
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Ku Ishak, Awanis
topic	R Medicine (General)
spellingShingle	R Medicine (General) Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
description	Electronic health record system (EHRs) is preferred as standard documentation to track patient information and office visits. It is acclaimed as technological breakthrough capable to improve the healthcare industry’s service delivery and system quality. Accordingly, Jordanian government initiated EHRs implementation in all public hospitals. However, only eleven out of 35 public hospitals have fully implemented EHRs and their usage remains low. Moreover, empirical research associated to the particular concern of EHRs is insufficient and the effort to appraise it is low considering its extensive ongoing implementation. Besides, comprehending and explaining nurses’ continuous intention (CI) to use EHRs are crucial to gauge EHRs usage in Jordan. Considering the problem, this study highlighted on continuous intention (CI) of nurses to use EHRs model by incorporating the following theories; the Unified Theory of Acceptance and Use of Technology (UTAUT), Expectation-Confirmation Theory (ECT) and Five Factor Model (FFM). The model is insinuated to investigate whether UTAUT factors namely effort expectancy, performance expectancy, social influence, facilitating conditions, FFM domains (conscientiousness, extraversion, neuroticism, openness to experience, and agreeableness) and Top Management Support (TMS) predict nurses’ CI to use EHRs. Total responses are 497 nurses. Partial Least Squares technique used for analysis. Results revealed significant positive relationship between UTAUT factors and CI. However, there is no significant evidence of relationship between TMS and CI. The study also disclosed significant mediating influence of performance expectancy on two separate hypotheses concerning two predictors namely agreeableness and openness to experience on CI. Additionally, the study revealed significant moderation impact of conscientiousness on the relationship between both performance expectancy and social influence with CI. The study has illustrated important attention to substantive differences between acceptance and continuance to use behaviors.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid
author_facet	Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid
author_sort	Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid
title	Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
title_short	Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
title_full	Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
title_fullStr	Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
title_full_unstemmed	Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
title_sort	personality, top management support, continuance intention to use electronic health record system among nurses in jordan
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2017
url	https://etd.uum.edu.my/6761/1/depositpermission_s94595.pdf https://etd.uum.edu.my/6761/2/s94595_01.pdf https://etd.uum.edu.my/6761/3/s94595_02.pdf
_version_	1747828113375494144
spelling	my-uum-etd.67612021-08-18T01:28:14Z Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan 2017 Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid Ku Ishak, Awanis Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business R Medicine (General) Electronic health record system (EHRs) is preferred as standard documentation to track patient information and office visits. It is acclaimed as technological breakthrough capable to improve the healthcare industry’s service delivery and system quality. Accordingly, Jordanian government initiated EHRs implementation in all public hospitals. However, only eleven out of 35 public hospitals have fully implemented EHRs and their usage remains low. Moreover, empirical research associated to the particular concern of EHRs is insufficient and the effort to appraise it is low considering its extensive ongoing implementation. Besides, comprehending and explaining nurses’ continuous intention (CI) to use EHRs are crucial to gauge EHRs usage in Jordan. Considering the problem, this study highlighted on continuous intention (CI) of nurses to use EHRs model by incorporating the following theories; the Unified Theory of Acceptance and Use of Technology (UTAUT), Expectation-Confirmation Theory (ECT) and Five Factor Model (FFM). The model is insinuated to investigate whether UTAUT factors namely effort expectancy, performance expectancy, social influence, facilitating conditions, FFM domains (conscientiousness, extraversion, neuroticism, openness to experience, and agreeableness) and Top Management Support (TMS) predict nurses’ CI to use EHRs. Total responses are 497 nurses. Partial Least Squares technique used for analysis. Results revealed significant positive relationship between UTAUT factors and CI. However, there is no significant evidence of relationship between TMS and CI. The study also disclosed significant mediating influence of performance expectancy on two separate hypotheses concerning two predictors namely agreeableness and openness to experience on CI. Additionally, the study revealed significant moderation impact of conscientiousness on the relationship between both performance expectancy and social influence with CI. The study has illustrated important attention to substantive differences between acceptance and continuance to use behaviors. 2017 Thesis https://etd.uum.edu.my/6761/ https://etd.uum.edu.my/6761/1/depositpermission_s94595.pdf text eng public https://etd.uum.edu.my/6761/2/s94595_01.pdf text eng 2018-10-10 public https://etd.uum.edu.my/6761/3/s94595_02.pdf text eng public other doctoral Universiti Utara Malaysia Aaker, D., Kumar, V., & Day, G. S. (1995). Marketing research (5th ed.). New York, NY: John Wiley. Alsadan, M., El Metwally, A., Anna, A. L. I., Jamal, A., Khalifa, M., & Househ, M. (2015). 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Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan

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