Factors affecting decision making effectiveness in Palestinian Banks

This study investigated the influence of information quality on decision-making effectiveness among Palestinian bank managers. Previous studies revealed the importance of information quality on decision-making effectiveness in different fields of management. Organisational structure was found to mod...

Full description

Saved in:

Bibliographic Details
Main Author:	Mandil, Mohanad S.S Abu
Format:	Thesis
Language:	eng eng
Published:	2017
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/6776/1/s94314_01.pdf https://etd.uum.edu.my/6776/2/s94314_02.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.6776
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Hassan, Shahizan
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Mandil, Mohanad S.S Abu Factors affecting decision making effectiveness in Palestinian Banks
description	This study investigated the influence of information quality on decision-making effectiveness among Palestinian bank managers. Previous studies revealed the importance of information quality on decision-making effectiveness in different fields of management. Organisational structure was found to moderate information quality and decision-making effectiveness in different fields of management. However, the moderating effect of organisational structure on the relationship between information quality on decision-making effectiveness had not been addressed in the banking sector in Palestine. This cross-sectional quantitative study examined the relationship between information quality and decision-making effectiveness as being moderated by organisational structure. A total of 146 managers were surveyed in which they were required to respond to 55 items that elicited the three variables. Information quality was represented by six dimensions, organisational structure three dimensions, and decision-making effectiveness three dimensions. The data were analysed by SPSS and PLS-SEM software. The findings indicated the relevance and importance of information quality dimensions to decision-making effectiveness in the banking sector of Palestine. The result revealed four dimensions of information quality, namely, accuracy, completeness, relevancy and interpretability had a significant relationship with decision-making effectiveness. Two dimensions of organisational structure, namely, formality and centralisation, significantly moderated the relationship between information quality and decision-making effectiveness while complexity did not show a moderating effect. Overall, this study extends the understanding of the decision- making effectiveness. It contributes to building the model of the relationship between information quality and decision-making effectiveness in the banking industry. These findings will benefit bank managers in Palestine to understand the role of information quality better and utilise it towards developing sustainable banking services in Palestine.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Mandil, Mohanad S.S Abu
author_facet	Mandil, Mohanad S.S Abu
author_sort	Mandil, Mohanad S.S Abu
title	Factors affecting decision making effectiveness in Palestinian Banks
title_short	Factors affecting decision making effectiveness in Palestinian Banks
title_full	Factors affecting decision making effectiveness in Palestinian Banks
title_fullStr	Factors affecting decision making effectiveness in Palestinian Banks
title_full_unstemmed	Factors affecting decision making effectiveness in Palestinian Banks
title_sort	factors affecting decision making effectiveness in palestinian banks
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2017
url	https://etd.uum.edu.my/6776/1/s94314_01.pdf https://etd.uum.edu.my/6776/2/s94314_02.pdf
_version_	1747828116290535424
spelling	my-uum-etd.67762021-05-10T01:28:26Z Factors affecting decision making effectiveness in Palestinian Banks 2017 Mandil, Mohanad S.S Abu Hassan, Shahizan Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management This study investigated the influence of information quality on decision-making effectiveness among Palestinian bank managers. Previous studies revealed the importance of information quality on decision-making effectiveness in different fields of management. Organisational structure was found to moderate information quality and decision-making effectiveness in different fields of management. However, the moderating effect of organisational structure on the relationship between information quality on decision-making effectiveness had not been addressed in the banking sector in Palestine. This cross-sectional quantitative study examined the relationship between information quality and decision-making effectiveness as being moderated by organisational structure. A total of 146 managers were surveyed in which they were required to respond to 55 items that elicited the three variables. Information quality was represented by six dimensions, organisational structure three dimensions, and decision-making effectiveness three dimensions. The data were analysed by SPSS and PLS-SEM software. The findings indicated the relevance and importance of information quality dimensions to decision-making effectiveness in the banking sector of Palestine. The result revealed four dimensions of information quality, namely, accuracy, completeness, relevancy and interpretability had a significant relationship with decision-making effectiveness. Two dimensions of organisational structure, namely, formality and centralisation, significantly moderated the relationship between information quality and decision-making effectiveness while complexity did not show a moderating effect. Overall, this study extends the understanding of the decision- making effectiveness. It contributes to building the model of the relationship between information quality and decision-making effectiveness in the banking industry. These findings will benefit bank managers in Palestine to understand the role of information quality better and utilise it towards developing sustainable banking services in Palestine. 2017 Thesis https://etd.uum.edu.my/6776/ https://etd.uum.edu.my/6776/1/s94314_01.pdf text eng public https://etd.uum.edu.my/6776/2/s94314_02.pdf text eng public other doctoral Universiti Utara Malaysia Abbadi, S. M., & Abu-Rub, N. (2012). The effect of capital structure on the performance of palestinian financial institutions. British Journal of Economics, Finance and Management Sciences, 3(2), 99-100. Abdelkarim, N., Shahin, Y. A., & Arqawi, B. M. (2009). Investor perception of information disclosed in financial reports of Palestine securities exchange listed companies. Accounting & Taxation, 1(1), 45-61. Abdel-Karim, N., & Shahin, Y. (2013). Empirical testing of the informational efficiency in Palestine Securities Exchange (PSE).Hebron University Research Journal, 5(2), 283-307. Abu-Rub, N. (2012). Capital structure and firm performance: Evidence from Palestine stock exchange. Journal of Money, Investment and Banking, 23(1), 109-117. Aburub, F. (2015). Impact of ERP systems usage on organizational agility: An empirical investigation in the banking sector. Information Technology & People, 28(3), 570-588. Aburub, F. A. (2015). The Effects of Quality of Web-Based Applications on Competitive Advantage: An Empirical Study in Commercial Banks in Jordan. World Academy of Science, Engineering and Technology, International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, 9(5), 1388-1395. Ahituv, N., Igbaria, M., & Sella, A. V. (1998). The effects of time pressure and completeness of information on decision making. Journal of management information systems, 15(2), 153-172. Ahmad, A. A, & Zink, S. D. (1998). Information technology adoption in Jordanian public sector organizations. Journal of Government Information, 25(2), 117- 134. Aiken, M., & Hage, J. (1968). Organizational interdependence and intra- organizational structure. American Sociological Review, 33,(6) 912-930. Alexander, J. E, & Tate, M. A. (1999). Web wisdom: How to evaluate and createinformation quality on the Web. New Jersey: Erlbaum. Al-Hajri, S. (2008). The adoption of e-banking: The case of omani banks. International Review of Business Research Papers, 4(5), 120-128. Alkhattabi, M., Neagu, D., & Cullen, A. (2010).Information quality framework for e- learning systems. Knowledge Management & E-Learning: An International Journal (KM & EL), 2(4), 340-362. Alkhatib, A, & Harsheh, M. (2012). Financial performance of Palestinian commercial banks. International Journal of Business and Social Science, 3(3), 175-184. Al-Marri, K., Moneim M. Baheeg Ahmed, A., & Zairi, M. (2007). Excellence in service: an empirical study of the UAE banking sector. International Journal of Quality & Reliability Management, 24(2), 164-176. Al-Swidi, A. K., & Mahmood, R. (2011). How does organizational culture shape the relationship between entrepreneurial orientation and the organizational performance of banks? European Journal of Social Sciences, 20(1), 28-46. Ambrose, M.L., & Schminke, M. (2003). Organization structure as a moderator of the relationship between procedural justice, interactional justice, perceived organizational support, and supervisory trust. Journal of Applied Psychology, 88(2), 295. Ameen, A.B., & Ahmad, K. (2013). Framework of financial information systems to reduce corruption. Journal of Theoretical & Applied Information Technology, 54(1). Amid, A. (2014). Organizational Levels Model for Measuring the Effectiveness of Enterprise Resource Planning System (Case Study TUGA Company, Iran). Universal Journal of Industrial and Business Management, 2(2), 25-30. Angelogiannos, G. V. (2009). Emotional Intelligence: A Frontline View of Decision Making in a Greek Bank. ProQuest. Anggadini, S. D. (2013). The Accounting Information Quality And The Accounting Information System Quality Through The Organizational Structure: A Survey Of The BaitulmalWattamwil (BMT) In West Java Indonesia. International Journal of Business and Management Invention, 2(10), 12-17. Appelgren, A., Penny, W., & Bengtsson, S. L. (2014). Impact of Feedback on Three Phases of Performance Monitoring. Experimental psychology. Arinaminpathy, N., Kapadia, S., & May, R. M. (2012). Size and complexity in model financial systems. Proceedings of the National Academy of Sciences, 109(45), 18338-18343. Arnone, M., Laurens, B. J., Segalotto, J. F., & Sommer, M. (2009). Central bank autonomy: Lessons from global trends. IMF Staff Papers, 56(2), 263-296. Avgerou, Chrisanthi. (2008). Information systems in developing countries: A critical research review. Journal of information Technology, 23(3), 133-146. Azimaee.,M., Smith.M., Lix, L.,Ostapyk,T., Burchill., & Hong, S, P. (2014) MCHP Data Quality FrameworkManitoba, Centre for Health policyMahmoud, 1-19 Baars, H. and Kemper, H. (2008). Management support with structured and unstructureddata-An integrated business intelligence framework. Information SystemsManagement, 25 (2), 132-148. Bailey, J. E., and Pearson, S. W. (1983). Development of a tool for measuring andanalyzing computer user satisfaction. Management Science, 29(5), 530- 545. Ballou, Donald P, & Pazer, Harold L. (1995). Designing information systems to optimize the accuracy-timeliness tradeoff. Information Systems Research, 6(1), 51-72. Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173- 1182 Batini, C., Cappiello, C., Francalanci, C., & Maurino, A. (2009). Methodologies for data quality assessment and improvement. ACM computing surveys (CSUR), 41(3), 16. Becker, J.-M., Klein, K., & Wetzels, M. (2012). Hierarchical latent variable models in PLS-SEM: guidelines for using reflective-formative type models. Long Range Planning, 45, 359-394. Beersma, B., Greer, L. L., Dalenberg, S., & De Dreu, C. K. (2016). Need for structure as asset and liability in dynamic team decision-making. Group Dynamics: Theory, Research, and Practice, 20(1), 16. Berger, A. N., Herring, R. J., & Szegö, G. P. (1995). The role of capital in financial institutions. Journal of Banking & Finance, 19(3), 393-430. Berger, A. N., & DeYoung, R. (1997). Problem loans and cost efficiency in commercial banks. Journal of Banking & Finance, 21(6), 849-870. Berger, A. N., & Mester, L. J. (1997). Inside the black box: What explains differences in the efficiencies of financial institutions? Journal of banking & finance, 21(7), 895-947. Berger, A. N., & Udell, G. F. (2002). Small business credit availability and relationship lending: The importance of bank organisational structure. The economic journal, 112(477), 32-53. Bettis-Outland, E. H. (2004). Critical roles of information overload, information quality, and perceived information distortion on organizational effectiveness: A customer relationship management perspective. 1- 370 Bharati, P., & Chaudhury, A. (2004). An empirical investigation of decision-making satisfaction in web-based decision support systems. Decision support systems, 37(2), 187-197. Bhatt, G. D. (2001). Knowledge management in organizations: examining the interaction between technologies, techniques, and people. Journal of knowledge management, 5(1), 68-75. Binder, J. (2016). Global project management: communication, collaboration and management across borders. New York USA: CRC Press. Bordo, M. D., & Schwartz, A. J. (1999). Under what circumstances, past and present, have international rescues of countries in financial distress been successful? Journal of International Money and Finance, 18(4), 683-708. Bouchet, M., Hopkins, T., Kinnell, & McKnight, C. (1998). Impact of informationon decision making in pharmaceutical industry. Library Management, 19(3), 196- 206. Bovee, M., Srivastava, & Mak, B. (2003). A conceptual framework and belief‐ function approach to assessing overall information quality. International journal of intelligent systems, 18(1), 51-74. Bovee, M. W. (2004). Information quality: A conceptual framework and empirical validation. Doctoral Dissertation Breath, C.M., & Ives, B. (1986). Competitive information systems in support of pricing. MIS Quarterly, 85-96. Brodbeck, F.C., Kerschreiter, R., Mojzisch, A., & Schulz-Hardt, S. (2007). Group decision making under conditions of distributed knowledge: The information asymmetries model. Academy of Management Review, 32(2), 459-479. Bunderson, J. S., & Sutcliffe, K. M. (2002). Comparing alternative conceptualizations offunctional diversity in management teams: Process and performance effects. Academy of management journal, 45(5), 875-893. Cai, Y. (2007). The impact of data quality metadata on decision-making Boston University. Chakravarthy, B. S., Zaheer, A., & Zaheer, S. (1999). Knowledge sharing in organizations: A field study. Strategic Management Research Center, University of Minnesota. Chang, M. H., & Harrington, J. E. (2000). Centralization vs. decentralization in a multi-unit organization: A computational model of a retail chain as a multi- agent adaptive system. Management Science, 46 (11), 1427-1440. Chen, C. J., & Huang, J. W. (2007). How organizational climate and structure affect knowledge management—The social interaction perspective. International Journal of Information Management, 27(2), 104-118. Chen, C.-J., Huang, J.-W., & Hsiao, Y.-C. (2010). Knowledge management and innovativeness: The role of organizational climate and structure. International Journal of Manpower , 31 (8), 848-870. Cheung, C. M., Lee, M. K., & Rabjohn, N. (2008). The impact of electronic word-of- mouth: The adoption of online opinions in online customer communities. Internet Research, 18(3), 229-247. Child, J. (1974). Managerial and organizational factors associated with company performance part I. Journal of Management studies, 11(3), 175-189. Child, J. (1984). Organization: A guide to problems and practice. london: Sage. Chin, W. W. (1998). Commentary: Issues and opinion on structural equation modeling. Management Information Systems Quarterly, 22, 7–16. Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003). A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study. Information systems research, 14(2), 189-217. Choo, Chun Wei. (1996). The knowing organization: how organizations use information to construct meaning, create knowledge and make decisions. International journal of information management, 16(5), 329-340. Choe, J.-M. (1998). The effects of user participation on the design of accounting information systems. Information & Management, 34(3), 185-198. Choo, C.W. (2006). The knowing organization how organizations use information to construct meaning, create knowledge, and makedecisions (2nd ed.). New York: Oxford University Press. Chuang, S. F. (2013). Essential skills for leadership effectiveness in diverse workplace development. Online Journal for Workforce Education and Development, 6 (1), 5. Cohen, D., Gan, C., Yong, H. H. A., & Chong, E. (2007). Customer retention by banks in New Zealand. Banks and Bank Systems, 2 (1), 40. Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Earlbaum Associates. Cohen, J. (1992). A power primer. Psychological bulletin, 112(1), 155. Couzin, I.D., Krause, J., Franks, N.R., & Levin, S.A. (2005). Effective leadership and decision-making in animal groups on the move. Nature, 433(7025), 513-516. Covaleski, M., Evans, J. H., Luft, J., & Shields, M. D. (2006). Budgeting research: three theoretical perspectives and criteria for selective integration. Handbooks of management accounting research, 2, 587-624. Cowie, J. & Burstein, F. (2007). Quality of data model for supporting mobile decision making. Decision Support Systems, 43(4), 1675-1683. Creyer, E. H., Bettman, J. R., & Payne, J. W. (1990). The impact of accuracy and effort feedback and goals on adaptive decision behavior. Journal of Behavioral Decision Making, 3(1), 1-16. Cyert, R. M. & March, J. G. (1992). A behavioral theory of the firm. Oxford: Blackwell Publishers. Daft, R. (2006). Organization theory and design.vanderbilt university: Cengage learning. 1-614 Daft, R. L. & Lengel, R. H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32(5), 554-571. Daoli, A. C., & Mohsenvand, A. (2014). The Relationship Between Organizational Structure And Employee Job Stress. Kuwait Chapter of the Arabian Journal of Business and Management Review, 3 (6), 106 -110 Dauda, Y. A., Akingbade, W. A., & Akinlabi, H. B. (2010). Strategic management practice and corporate performance of selected small business enterprises in Lagos metropolis. International journal of Business and Management, 5(11), 97- 105. Dean, Fornaciari, C. J, & McGee, J. J. (2003). Research in spirituality, religion, and work: Walking the line between relevance and legitimacy. Journal of Organizational Change Managemen, 16, 378-395. Dean, James, W., & Sharfman, Mark P. (1996). Does decision process matter? A study of strategic decision-making effectiveness. Academy of management journal, 39 (2), 368-392. DeLone, W. H. and McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19 (4), 9-30. Denscombe, M. (2014). The good research guide: for small-scale social research projects. New York USA: McGraw-Hill Education (UK). DeShon, R. P., & Landis, R. S. (1997). The dimensionality of the Hollenbeck, Williams, and Klein (1989) measure of goal commitment on complex tasks. Organizational Behavior and Human Decision Processes, 70(2), 105- 116. Dewar, R.D., Whetten, D.A., & Boje, D. (1980). An examination of the reliability and validity of the aiken and hage scales of centralization, formalization, and task routineness. Administrative Science Quarterly, 120-128. Ditkaew, N., & Ussahawanitchakit, P. (2010). Success of ERP implementation in Thai industrial firms. Journal of Academy of Business and Economics, 10 (1), 1-26. Doinea, O., Lepadat, G., Tomita, V., & Daniasa, I. (2011). The role of accounting information in decision-making strategies and processes. Economics, Management, and Financial Markets, 6(2), 188-193. Dooley, R.S., & Fryxell, G.E. (1999). Attaining decision quality and commitment from dissent: The moderating effects of loyalty and competence in strategic decision-making teams. Academy of Management journal, 42(4), 389-402. Drucker, P. F. (1985). Management. New York: Harper. East, M. (2013). West Bank and Gaza. Population (total, million), 3(4), 3-811. Edwards, W. (1954). The theory of decision making. Psychological Bulletin, 51(4), 380-417. Ehsani, M., Makui, A., & Nezhad, S. S. (2010). A methodology for analyzing decision networks, based on information theory. European Journal of Operational Research, 202(3), 853-863. El Sawy, O. A., & Majchrzak, A. (2004). Critical issues in research on real-time knowledge management in enterprises. Journal of Knowledge Management, 8(4), 21-37. Elbanna, S. (2006). Strategic decision‐making: Process perspectives. International Journal of Management Reviews, 8(1), 1-20. English, L. P. (1999). Improving data warehouse and business information quality: methods for reducing costs and increasing profits. John Wiley & Sons, Inc.. English, L. P. (2000). The information quality revolution: Will America be left out again. Information Impact International, Inc, 1- 529 English, L. P. (2005). IQ and Muda; Information Quality Eliminates Waste. Information Management, 15(8), 40. Eppler, M. J., & Muenzenmayer, P. (2002). Measuring Information Quality in the Web Context: A Survey of State-of-the-Art Instruments and an Application Methodology. In IQ (187-196). Eppler, M. J. (2006). Managing information quality: increasing the value of information in knowledge-intensive products and processes. Springer Science & Business Media.(1-397) Eslami, R., Armin, A., & Jaz, H.R. (2016). A study on the effect of corporate governance on the timeliness of financial reports of listed firms on tehran stock exchange. Academic Journal of Accounting and Economic Researches ISSN, 4(4) 2333-0783. Even, A., & Shankaranarayanan, G. (2007). Utility-driven assessment of data quality. The Database for Advances in Information Systems, 38(2), 75-93. Evrensel, A. Y. (2008). Banking crisis and financial structure: A survival-time analysis. International Review of Economics & Finance, 17(4), 589-602. Eweje, J., Turner, R., & Müller, R. (2012). Maximizing strategic value from megaprojects: The influence of information-feed on decision-making by the project manager. International Journal of Project Management, 30(6), 639- 651. Farrell, H., & Héritier, A. (2004). Interorganizational negotiation and intraorganizational power in shared decision making: Early agreements under codecision and their impact on the european parliament and council. Comparative political studies, 37(10), 1184-1212. Fehrenbacher, D. D., & Helfert, M. (2012). Contextual factors influencing perceived importance and trade-offs of information quality. Communications of the Association for Information Systems, 30(8), 111-126. Fehrenbacher, D. D., & Palit, I. (2013). A Quasi-Experimental Analysis on the Influence of Satisfaction and Complexity on Information Quality Outcomes. In CONF-IRM Proceedings. Filieri, R., & McLeay, F. (2014). E-WOM and accommodation an analysis of the factors that influence travelers’ adoption of information from online reviews. Journal of Travel Research, 53(1), 44-57. Firer, S., & Mitchell Williams, S. (2003). Intellectual capital and traditional measures of corporate performance. Journal of intellectual capital, 4(3), 348-360. Fisher, C. W. (1999). An empirically based exploration of the interaction of time constraints and experience levels on the data quality information (DQI) factor in decision making. University at Albany, Albany, NY. Fischer, S., Alonso-Gamo, P., & Von Allmen, U. E. (2001). Economic developments in the West Bank and Gaza since Oslo. Economic Journal, 111, (472) 254-275. Fjeldstad, O. H., & Isaksen, J. (2008). Anti-Corruption Reforms: Challenges, Effects and Limits of World Bank Support. Background Paper to Public Sector Reform: What Works and Why? An IEG Evaluation of World Bank Support. An IEG Evaluation of World Bank Support. IEG Working Paper, 7, 92. Flanagin, A.J., Metzger, M.J., Pure, R., Markov, A., & Hartsell, E. (2014). Mitigating risk in ecommerce transactions: Perceptions of information credibility and the role of user-generated ratings in product quality and purchase intention. Electronic Commerce Research, 14(1), 1-23. Fletcher, B. (2002). Work, stress, disease and life expectancy. First Edn. A. Noori & A. Poorkhaghan (Trans.). Isfahan: Isfahan University Press. Ford, C. M., & Gioia, D. A. (2000). Factors influencing creativity in the domain of managerial decision making. Journal of Management, 26(4), 705-732. Ford, C. M., & Gioia, D. A. (2000). Factors influencing creativity in the domain of managerial decision making. Journal of Management, 26(4), 705-732. Formisano, V. (2016). The Banking Business: The Governing Body and the Operational Structure. In Non-Knowledge Risk and Bank-Company Management. Palgrave Macmillan UK. (50-83). Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 39-50.. Fox, R. (2004). Moving from data to information. International Digital LibraryPerspectives, 20(3), 96-101. Gachet, Alexandre, & Brézillon, Patrick. (2005). A Multi-Level Model. Journal of decision systems, 14(1-2), 9-37. Gallivan, M. J. (2001). Organizational adoption and assimilation of complex technological innovations: development and application of a new framework. ACM Sigmis Database, 32(3), 51-85. Gao, J., Zhang, C., Wang, K., & Ba, S. (2012). Understanding online purchase decision making: The effects of unconscious thought, information quality, and information quantity. Decision Support Systems, 53(4), 772-781. Gazor, H., Nemati, B., Ehsani, A., & Ameleh, K. (2012). Analyzing effects of service encounter quality on customer satisfaction in banking industry. Management Science Letters, 2(3), 859-868. Ge, M. (2009). Information quality assessment and effects on inventory decision- making. (Doctoral dissertation, Dublin City University). Ge, M., & Helfert, M. (2013). Impact of information quality on supply chain decisions. Journal of Computer Information Systems, 53(4), 59-67. Ghalwash, M. F., Radosavljevic, V., & Obradovic, Z. (2014, August). Utilizing temporal patterns for estimating uncertainty in interpretable early decision making. In Proceedings of the 20th ACM SIGKDD international conference on Knowledge discovery and data mining (pp. 402-411). ACM. Ghanem, A. A., & Mustafa, M. (2009). Arab local government in Israel: Partial modernisation as an explanatory variable for shortages in management. Local Government Studies, 35(4), 457-473. Ghanim. A (2009) Impact of Information Technology on Corporate Performance: A Practical Study at Palestinian Firms. Department Head and Associate Professor of Management Engineering Industrial Engineering Department An-Najah National University Nablus – Palestine. 1-59 Ghaseminejad, A. (2002). The relationship between organizational climate and job stress and its effects on Shahrekord high school teachers. Unpublished Master's Thesis. Isfahan University, Isfahan, Iran. Gitte, L. (1994). Usability testing and system evaluation (1st ed.). London: Chapman & Hall. González-Benito, Ó., Martínez-Ruiz, M. P., & Mollá-Descals, A. (2010). Retail pricing decisions and product category competitive structure. Decision Support Systems, 49(1), 110-119. Gonzalez-Cruz, Tomas F, Huguet-Roig, Ana, & Cruz-Ros, Sonia. (2012). Organizational technology as a mediating variable in centralization- formalization fit. Management Decision, 50(9), 1527-1548. Ghalwash, M. F., Radosavljevic, V., & Obradovic, Z. (2014, August). Utilizing temporal patterns for estimating uncertainty in interpretable early decision making. In Proceedings of the 20th ACM SIGKDD international conference on Knowledge discovery and data mining (pp. 402-411). ACM. Gorla, Narasimhaiah, Somers, Toni M, & Wong, Betty. (2010). Organizational impact of system quality, information quality, and service quality. The Journal of Strategic Information Systems, 19(3), 207-228. Graefe, G. & Werner, L. (2004). Context-based information retrieval for improved information quality in decision-making processes. Proceedings of the 4th International Conference on Knowledge Management, Graz: 2, 379-387. Grieves, M. (1998). The impact of information use on decision making: studies in five sectors- introduction, summary and conclusions. Library Management, 19(2), 78-85. Griffin, Ricky, & Moorhead, Gregory. (2011). Organizational behavior: Cengage Learning. Grimmelikhuijsen, S., Porumbescu, G., Hong, B., & Im, T. (2013). The effect of transparency on trust in government: A cross‐national comparative experiment. Public Administration Review, 73(4), 575-586. Groenier, M., Pieters, J. M., Witteman, C. L., & Lehmann, S. R. (2014). The Effect of Client Case Complexity on Clinical Decision Making. European Journal of Psychological Assessment. Gupta, A., McDaniel, J. C., & Kanthi Herath, S. (2005). Quality management in service firms: sustaining structures of total quality service. Managing Service Quality: An International Journal, 15(4), 389-402. Gwartney, James, Lawson, Robert, & Norton, Seth. (2008). Economic freedom of the world 2008 annual report: The Fraser Institute. Habjan, A., Andriopoulos, C., & Gotsi, M. (2014). The role of gps-enabled information in transforming operational decision making: An exploratory study. European Journal of Information Systems, 23(4), 481-502. Hair, J. F., Black, W. C, Babin, B. J. & Anderson, R. E. (2006). Multivariate data analysis(5th ed.). New Jersey: Pearson Prentice. Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis. New Jersey: Pearson Prentice Hall. Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2013). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks: Sage. Hampson, V. M., & Best, P. J. (2005). A framework for assessing the effectiveness of performance measurement practices. Hammer, M., & Champy, J. (2009). Reengineering the Corporation: Manifesto for Business Revolution, A. Zondervan. Hannah, S.T., Balthazard, P.A., Waldman, D.A., Jennings, P.L., & Thatcher, R.W. (2013). The psychological and neurological bases of leader self-complexity and effects on adaptive decision-making. Journal of Applied Psychology, 98(3), 393. Hannachi, R. (2015). Information quality in customer relationship management. Global Journal of Management And Business Research, 15(6). Hansen, Eric L. (1995). Entrepreneurial networks and new organization growth. Entrepreneurship theory and practice, 19, 7-20. Harb, R. K. M. (2009). The Impact of Information Systems Audit on Improving Bank's Performance.“Applied Study at Banks Working in Gaza”. 1-140 Harman, H. H. (1976). Modern factor analysis. USA: University of Chicago Press. Harold, L., & Thenmozhi, M. (2014). Information quality and banking success: a theoretical model with empirical validation. International Journal of Information Quality, 3(3), 251-272. Harper, C. (2015). Organizations: Structures, processes and outcomes. Routledge.. Harrison, E.F. & Pelletier, M. A. (1998). Foundations of strategic decision effectiveness. Management Decision, 36 (3), 147-159. Hausvik, G. I. (2017). The Role of Information Quality in Healthcare Organizations: A Multi-Disciplinary Literature Review. In Proceedings of the 50th Hawaii International Conference on System Sciences. Haynie, Michael, & Shepherd, Dean A. (2009). A measure of adaptive cognition for entrepreneurship research. Entrepreneurship Theory and Practice, 33(3), 695- 714. Hedelin, L., & Allwood, C.M. (2002). It and strategic decision making. Industrial Management & Data Systems, 102(3), 125-139. Henseler, J., & Fassott, G. (2010). Testing moderating effects in PLS path models: An illustration of available procedures. In Handbook of partial least squares (713- 735). Springer Berlin Heidelberg.. Hickson, D. J., & Centre, U. o. B. M. (1986). Top decisions: Strategic decision-making in organizations. Blackwell Oxford. Higgins, Margaret. (1999). Meta information, and time: Factors in human decision making. Journal of the American Society for Information Science, 50(2), 132- 139. Hilton, S. M. (1982). The defence-arousal system and its relevance for circulatory and respiratory control. Journal of Experimental Biology, 100(1), 159-174. Hoch, S. J., & Kunreuther, H. C. (2001). A complex web of decisions. Wharton on making decisions, 1-14. Hollenbeck, J. R., Williams, C. L., & Klein, H. J. (1989). An empirical examination of theantecedents of commitment to difficult goals. Journal of Applied Psychology, 74 (1) 18-23. Hulland, J. (1999). Use of partial least squares (PLS) in strategic management research: a review of four recent studies. Strategic Management Journal, 20(2), 195-204. Huner M., Ofner M. and Otto B. (2009). Towards a maturity model for corporate data quality management. SAC '09: Proceedings of the 2009 ACM symposium on Applied Computing, Honolulu, 231-238. Idrees, M. S. (1999). The bureaucratic decision making quality and the use of newtechnology in Saudi Arabia. Doctoral dissertation, University of Mississippi. Irawanto, D. W. (2015). Employee participation in decision making: Evidence from state owned enterprise in Indonesia. Management: Journal of Contemporary Management Issues, 20(1), 159-172. Islam, Md Zahidul, Ahmed, Sylvana Maheen, Hasan, Ikramul, & Ahmed, Sarwar Uddin. (2011). Organizational culture and knowledge sharing: Empirical evidence from service organizations. African Journal of Business Management, 5(14), 5900-5909. Islamic Development Bank (2014). Window to Doing Business in Palestine. Ramallah, Palestine 1- 74 Ismail, N. A., & King, M. (2014). Factors influencing the alignment of accounting information systems in small and medium sized Malaysian manufacturing firms. Journal of Information Systems and Small Business, 1(1-2), 1-20. Ivancevich, Konopaske, & Matteson. (2008). Organizational behavior and management (8th ed.). New York: McGraw-Hill Irwin. Ivankova, N. V., Creswell, J. W., & Stick, S. L. (2006). Using mixed-methods sequential explanatory design: From theory to practice. Field methods, 18(1), 3-20. Ives, B., Olson, M., & Baroudi, J. (1983). The measurement of user informationsatisfaction. Communications of the ACM, 26(10) 785-793. James, A. S. (1998). Information technology in business. New Jersey: Prentice Hall. Jansen, R.J., Curşeu, P.L., Vermeulen, P.A., Geurts, J.L., & Gibcus, P. (2013). Information processing and strategic decision-making in small and medium- sized enterprises: The role of human and social capital in attaining decision effectiveness. International small business journal, 31(2), 192-216. Jaoua, F. (2014). Organizational structure as moderator of the relationship between strategic management and global performance. Abstract of Economic, Finance and Management Outlook, 2. Jennex, M. E., & Olfman, L. (2008). A model of knowledge management success. Strategies for knowledge management success. Exploring organizational efficacy, 14-31. Jennings, M. (2007). Strategies for business intelligence on the internet.Enterprise Information Management Institute, 1(10), 1. Johari, J., Yahya, K. K., & Omar, A. (2011). The Construct Validity of Organizational Structure Scale: Evidence from Malaysia. World, 3(2), 131-152. Johnson, P. F., & Leenders, M. R. (2004). Implementing organizational change in supply towards decentralization. Journal of Purchasing and Supply Management, 10(4), 191-200. Johnson, B. (2009). The forgotten key. Enterprise Information ManagementInstitute, 3(5), 1. Jokinen, H., & Ritala, R. (2009). Value of measurement information: A simple casestudy on grade change decisions. Measurement, 43(1), 122-134. Jonas, E., Traut-Mattausch, E., Frey, D. & Greenberg J. (2008). The path or the goal?decision vs. information focus in biased information seeking after preliminarydecisions. Journal of Experimental Social Psychology, 44(4), 1180-1186. Jordan, M., Yusuf, J.-E.W., Mayer, M., & Mahar, K. (2016). What citizens want to know about their government's finances: Closing the information gap. The Social Science Journal, 53(3), 301-308. Jung, W. (2004). A review of research: An investigation of the impact of data quality ondecision performance. International Symposium on Information and Communication Technologies, 90, Las Vegas, Nevada. Juran, Joseph M. (1988). Juran on planning for quality. Free Press New York. Kahn, B. K., Strong, D. M., & Wang, R. Y. (2002). Information quality benchmarks:product and service performance. Communications of the ACM, 45(4), 184-192. Kamel, S. (2008). Building the African information society. International Journal of Technology Management, 45(1-2), 62-81. Kanamori, T., & Motohashi, K. (2006).Centralization or Decentralization of Decision Rights? Impact on IT Performance of Firms. Research Center for Advanced Science and Technology, the University of Tokyo, RIETI Discussion Paper Series. Kasprzyk, J.R., Nataraj, S., Reed, P.M., & Lempert, R.J. (2013). Many objective robust decision making for complex environmental systems undergoing change. Environmental Modelling & Software, 42, 55-71. Katerattanakul, P., & Siau, K. (1999). Measuring information quality of web sites: development of an instrument. In Proceedings of the 20th international conference on Information Systems (279-285). Kattan, F., Pike, R., & Tayles, M. (2007). Reliance on management accounting under environmental uncertainty: The case of Palestine. Journal of Accounting & Organizational Change, 3(3), 227-249. Kaynak, E., & Kucukemiroglu, O. (1992). Bank and product selection: Hong Kong. International Journal of Bank Marketing, 10(1), 3-16. Kelly, J. R., & Karau, S. J. (1999). Group decision making: The effects of initial preferences and time pressure. Personality and Social Psychology Bulletin, 25(11), 1342-1354. Kelly, J. & Gennard, J. (2007). Business strategic decision making: The role andinfluence directors. Human Resource Management Journal, 17(2), 99-117. Kelley, K., & Preacher, K. J. (2012). On effect size. Psychological Methods. American Psychological Association, 17( 2) 137–152 Khader, AI, Rosenberg, David E, & McKee, M. (2013). A decision tree model to estimate the value of information provided by a groundwater quality monitoring network. Hydrology and Earth System Sciences, 17(5), 1797-1807. Kiang, M. Y., & Shang, K. H. (2015). Online purchase decision and its implication on e-tailing strategies. In New meanings for marketing in a new millennium (pp. 212-217). Springer International Publishing. Kirkwood, C. W. (1997). Strategic decision making. Multi-objective Decision Analysiswith Spreadsheets, Wadsworth. Klein, B. D. (2001). User perceptions of data quality: Internet and traditional textsources. The Journal of Computer Information Systems; 41(4), 9-18. Kleinmuntz, D. N. & Schkade, D. A. (1993). Information displays and decision process. American Psychological Society, 4(4), 221-227. Klinsukhon, S., & Ussahawanitchakit, P. (2016). Accounting information transparency and decision-making effectiveness: evidence from financial businesses in Thailand. The Business & Management Review, 7(5), 112. Knight, S. A. (2011). The combined conceptual life-cycle model of information quality: part 1, an investigative framework. International journal of information quality, 2(3), 205-230. Knight, S. A., & Burn, J. M. (2005). Developing a framework for assessing information quality on the World Wide Web. Informing Science: International Journal of an Emerging Transdiscipline, 8(5), 159-172. Kock, N. (2014). Using data labels to discover moderating effects in PLS-based structural equation modeling. International Journal of e-Collaboration (IJeC), 10(4), 1-16. Kok, R. A., & Creemers, P. A. (2008). Alliance governance and product innovation project decision making. European Journal of Innovation Management, 11(4), 472-487. Kushner, R.J., & Poole, P.P. (1996). Exploring structure‐effectiveness relationships in nonprofit arts organizations. Nonprofit Management and Leadership, 7(2), 119-136. Lane, P. J., & Lubatkin, M. (1998). Relative absorptive capacity and interorganizational learning. Strategic management journal, 19(5), 461-477. Lapidus, R. S., Roberts, J. A., & Chonko, L. B. (1997). Stressors, leadership substitutes, and relations with supervision among industrial salespeople. Industrial Marketing Management, 26(3), 255-269. Le Dinh, T., & Moreau, É. (2011). Conceptual Framework for Domain Knowledge Management in Networked SMEs. In Proceedings of the 56th Annual International Council for Small Business (ICSB) World Conference (1-20). Lee, Y. W., Strong, D. M., Kahn, B. K., & Wang, R. W. (2002). AIMQ: A methodology for information quality assessment. Information & Management, 40(2), 133-146. Lee, Y. W. & Strong, D. M. (2003). Knowing-Why about data processes and data quality. Journal of Management Information Systems, 20(3), 13-39. Lee, K. S., Brouwer, W. B., Lee, S. I., & Koo, H. W. (2005). Introducing economic evaluation as a policy tool in Korea: Will decision makers get quality information?. Pharmacoeconomics, 23(7), 709-721. Leon, A. , & Leon, M. . (1999). Fundamentals of information technology. New Delhi: Vikas House. Letzring, T. D., Wells, S. M. & Funder, D. C. (2006). Information quantity and quality affect the realistic accuracy of personality judgment. Journal of Personality and Social Psychology, 9(1), 111-123. Leung, H.N. (2001). Quality metrics for intranet applications. Information & Management, 38(3), 137-152. Levini, I., Huneke, M., & Jasper, J. (2000). Information processing at successive stages of decision making: Need for cognition and inclusion-exclusion effects. Organizational Behavior and Human Decision Processes, 82(2), 171-193. Li, A. M., Yatrakis, P., Turner, D., Yen, B., & Hsu, J. (2003). The relationship between Internet usage and decision making: The case of information technology (IT) managers in China. Journal of Applied Management and Entrepreneurship, 8(3), 48. Lilien L., Rangaswamy A., Van Bruggen G. & Starke, K. (2004). DSS effectiveness in marketing resource allocation decisions. Information Systems Research, 15(3), 216- 235. Lillrank, P. (2003). The quality of information. International Journal of Quality and eliability Management, 20(6), 691-703. Lin, W. S., & Wang, C. H. (2012). Antecedences to continued intentions of adopting e-learning system in blended learning instruction: A contingency framework based on models of information system success and task-technology fit. Computers & Education, 58(1), 88-99. Liu, Z. & Huang, X. (2005). Evaluating the credibility of scholarly information on the web: A cross cultural study. The International Information and Library Review, 37(2), 99-106. Lurie, H. & Swaminathan, M. (2009). Is timely information always better? The effect of feedback frequency on decision making. Organizational Behavior and Human Decision Processes, 108(2), 315-329. Lurie, N. H. (2004). Decision making in information-rich environments: The role of information structure. Journal of Consumer Research, 30(4), 473-486. Luthans, F. (2008). Organizational behavior. New York: McGraw-Hill. MacCallum, R. C., Zhang, S., Preacher, K. J., & Rucker, D. D. (2002). On the practice of dichotomization of quantitative variables. Psychological methods, 7(1), 19. Madapusi, A., & D'Souza, D. (2012). The influence of ERP system implementation on the operational performance of an organization. International Journal of Information Management, 32(1), 24-34. Madnick, Stuart E, Wang, Richard Y, Lee, Yang W, & Zhu, Hongwei. (2009). Overview and framework for data and information quality research. Journal of Data and Information Quality (JDIQ), 1(1), 2. Maduenyi, S., Oke, A. O., Fadeyi, O., & Ajagbe, A. M. (2015). Impact of Organisational Structure on Organisational Performance. International Conference on African Development Issues 354-358 Mahmood, R. (2000). Influence of heuristics in bank managers' lending decisions to small business. Banker's Journal Malaysia, 116 (4th Quarter), 34-37. Maier, Norman R. (1967). Assets and liabilities in group problem solving: the need for an integrative function. Psychological review, 74 (4), 239. Maleki, A., & Karimi, F. (2014). The Relationship Between Perception of Organizational Structure and Human Resource Development. International Journal of Asian Social Science, 4(5), 585-597. Malhotra, N. K., Kim, S. S., & Patil, A. (2006). Common method variance in IS research: A comparison of alternative approaches and a reanalysis of past research. Management science, 52(12), 1865-1883. March, J. G. (2002). The economics of choice, change and organizations. Cheltenham: Edward Elgar Publishing Limited. María Martínez-León, I., & Martínez-García, J. A. (2011). The influence of organizational structure on organizational learning. International Journal of Manpower, 32(5/6), 537-566. Marshall, A.P., West, S.H., & Aitken, L.M. (2011). Preferred information sources for clinical decision making: Critical care nurses’ perceptions of information accessibility and usefulness. Worldviews on Evidence‐Based Nursing, 8(4), 224-235. Massaki, I. (1997). Gemba Kaizen. New York: McGraw-Hill. Mayfield, M., & Mayfield, J. (2015). The Effects of Leader Motivating Language Use on Employee Decision Making. International Journal of Business Communication, 2329488415572787. McConnell, J. J., & Servaes, H. (1990). Additional evidence on equity ownership and corporate value. Journal of Financial economics, 27(2), 595-612. Meijaard, J., Brand, M. J., & Mosselman, M. (2005). Organizational structure and performance in Dutch small firms. Small Business Economics, 25(1), 83-96. Michnik, J. & Lo, M. (2009). The assessment of the information quality with the aid of multiple criteria analysis. European Journal of Operational Research, 195(3), 850-856. Miller, N. B. (1992). A primer for soft modeling: University of Akron Press. Miller, H. (2005). Information quality and market share in electronic commerce. Journal of Service Marketing, 19(2), 93-102. Miner, J. B. (2002). Organizational behavior foundations, theories, and analyses. New York: Oxford University Press. Minton, Steven, Bresina, John L, & Drummond, Mark. (1991). Commitment Strategies in Planning: A Comparative Analysis. Paper presented at the IJCAI. Mintzberg, H. (1973). Nature of managerial work. Mintzberg, H., Raisinghani, D. & Theoret, A. (1976). The structure of "unstructured" decision processes. Administrative Science Quarterly, 21(2), 246 - 275. Mironiuc, M., Carp, M., & Chersan, I. C. (2015). The relevance of financial reporting on the performance of quoted Romanian companies in the context of adopting the IFRS. Procedia Economics and Finance, 20, 404-413. Mitra, A., & Mitra, A. (2016). Effect of information content and form on customers’ attitude and transaction intention in mobile banking: Moderating role of perceived privacy concern. International Journal of Bank Marketing, 34(7), 1092-1113. Mndzebele, N. (2013). The usage of Accounting Information Systems for Effective Internal Controls in the Hotels. International Journal of Advanced Computer Technology, 2(5), 1-3. Morris, S., Med, J. & Svendsen, N. (1996). The intelligent manager: Adding value in the information age. London: Pitman. Mullins, L. (2006). Essentials of organizational behavior. New Jersey: Prentice Hall. Nabi, R. L. (2003). Exploring the framing effects of emotion: Do discrete emotions differentially influence information accessibility, information seeking, and policy preference?. Communication Research, 30(2), 224-247. Najeh, R. I., & Kara-Zaitri, C. (2007). A comparative study of critical quality factors in Malaysia, Palestine, Saudi Arabia, Kuwait and Libya. Total Quality Management and Business Excellence, 18(1-2), 189-200. Najjar, L. (2002). The impact of information quality and ergonomics on service quality in the banking industry. Unpublished doctoral dissertation. University of Nebraska, Lincoln, Nebraska, USA. Naumann, Felix, & Rolker, Claudia. (2000). Assessment methods for information quality criteria. Naumann, F. (2002). Quality-driven query answering for integrated information systems. Lecture Notes in Computer Science, 2261. Ni, J., & Khazanchi, D. (2009). Information technology investment decisions under asymmetric information: A modified rational expectation model. International Journal of Information Technology & Decision Making, 8(01), 55-72. Nielsen, P. A., & Baekgaard, M. (2015). Performance information, blame avoidance, and politicians’ attitudes to spending and reform: Evidence from an experiment. Journal of Public Administration Research and Theory, 25(2), 545-569. Nino, M. (2001). The impact of information system on decision making: Study on the housing bank branches in the north of Jordan. Irbid Journal of Scientific and Research, 4(1), 1-23. Nishimura, R. A., Trusty, J. M., Hayes, D. L., Ilstrup, D. M., Larson, D. R., Hayes, S. N., & Tajik, A. J. (1997). Dual-chamber pacing for hypertrophic cardiomyopathy: a randomized, double-blind, crossover trial. Journal of the American College of Cardiology, 29(2), 435-441. Nusseir, Y. (1995). Jordan's national information system. Proceedings of the Annual Conference of the Internet Society INET '95 Conference, Honolulu, Hawaii. Nutt, Paul C. (2008). Investigating the success of decision making processes. Journal of Management Studies, 45(2), 425-455. Obeidat, B., Al-Sarayrah, S., Tarhini, A., Al-Dmour, R. H., Al-Salti, Z., & Sweis, R. (2016). Cultural Influence on Strategic Human Resource Management Practices: A Jordanian case study. International Business Research, 9(10), 94. Oppewal, H., & Klabbers, M. (2003). Compromising between information completeness and task simplicity: A comparison of self-explicated, hierarchical information integration, and full-profile conjoint methods. NA- Advances in Consumer Research Volume 30. O'Reilly, C. A. (1982). Variations in decision makers' use of information sources: The impact of quality and accessibility of information. Academy of Management Journal, 25(4), 756-771. Osano, M. K., & Gachunga, H. G. (2013). Effects of organizational structure on organizational performance at the nursing council of Kenya. International Journal of Social Sciences and Entrepreneurship, 1(7), 1-12. Osman, M. (2010). Controlling uncertainty: Learning and decision making in complex worlds. Chichester, United Kingdom: Wiley. doi:10.1002/ 9781444328226. Osvaldo De Sordi, J., Meireles, M., & Carvalho de Azevedo, M. (2014). Information selection by managers: priorities and values attributed to the dimensions of information. Online Information Review, 38(5), 661- 679. Oyewusi, F. O. (2008). The relationship between information variables and decision making of managers in selected banks in Nigeria. Ibadan: Unpublished Ph. D Thesis, University of Ibadan, 137. Paltrade (2014). Window to Doing Business in Palestine. Retreived on from:https://www.paltrade.org/upload/multimedia/admin/2014/12/54870d40 a3289.pdf Parikh, M., & Fazlollahi, B. (2002). An Empirical Examination of the User Satisfaction/System Effectiveness Interrelation. AMCIS 2002 Proceedings, 33. Paul, Souren, Saunders, Carol Stoak, & Haseman, William David. (2005). A Question of Timing: The Impact of Information Acquisitions on Group Design Making. Information Resources Management Journal (IRMJ), 18(4), 81-99. Pavlou, P. A., & Gefen, D. (2005). Psychological contract violation in online marketplaces: Antecedents, consequences, and moderating role. Information systems research, 16(4), 372-399. Paximadis, M., Idris, A. M., Torres-Jerez, I., Villarreal, A., Rey, M. E. C., & Brown, J. K. (1999). Characterization of tobacco geminiviruses in the Old and New World. Archives of virology, 144(4), 703-717. Pearson, A., Tadisina, S., & Griffin, C. (2012). The role of e-service quality and information quality in creating perceived value: antecedents to web site loyalty. Information Systems Management, 29(3), 201-215. Peters, E., Västfjäll, D., Gärling, T., & Slovic, P. (2006). Affect and decision making: A “hot” topic. Journal of Behavioral Decision Making, 19(2), 79-85. Pfaff, M. S., Drury, J. L., Klein, G. L., & More, L. D. (2016). Decision support for option awareness in complex emergency scenarios. Advances in Cognitive Ergonomics, 87. Philliber, S.G., Schwab, M.R. & Samsloss, G. (1980). Social research: guides to a decision making process. Case Study Research Design and Methods, Peacock, Itasca, IL Pinsonneault, A., & Kraemer, K. (1993). Survey research methodology in management information systems: an assessment. Journal of management information systems, 10(2), 75-105. Plötner, O., Lakotta, J., & Jacob, F. (2013). Differentiating market offerings using complexity and co-creation: Implications for customer decision-making uncertainty. European Business Review, 25(1), 65-85. Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. Poole, M. S., & Holmes, M. E. (1995). Decision development in computer‐assisted group decision making. Human Communication Research, 22(1), 90-127. Popoola, Sunday O. (2009). Self efficacy, information acquisition and utilization as correlates of effective decision making among managers in insurance companies in Nigeria. Malaysian Journal of Library & Information Science, 14(1), 1-15. Popovich, A., & Habjan, A. (2012). Exploring the Impact of Decision Making Culture on the Information Quality–Information Use Relationship: An Empirical Investigation of Two Industries. Issues in Informing Science & Information Technology, 9, 125-134. Popovič, A., Hackney, R., Coelho, P. S., & Jaklič, J. (2012). Towards business intelligence systems success: Effects of maturity and culture on analytical decision making. Decision Support Systems, 54(1), 729-739.Porter, Michael E, & Millar, Victor E. (1985). How information gives you competitive advantage. Harvard Business Review, Reprint Service. Power, J. (2008). Understanding data-driven decision support systems. Information Systems Management, 25(2), 149-154. Price, Rosanne, & Shanks, Graeme. (2005). A semiotic information quality framework: development and comparative analysis. Journal of Information Technology, 20(2), 88-102. Pullin, A. S., Knight, T. M., Stone, D. A., & Charman, K. (2004). Do conservation managers use scientific evidence to support their decision-making?. Biological conservation, 119(2), 245-252. Quangyen.T., & Yezhuang.T. (2013). Organizational Structures and Decision Making Processes: A Multi-Level Model. American Journal of Industrial and Business Management, 229-236 Raghunathan, S. (2000). Impact of information quality and decision-maker quality on decisionquality: A theoretical model and simulation analysis. Decision Support Systems, 26(4), 275-286. Rainey, H. G. (2009). Understanding and managing public organizations. John Wiley & Sons. Redman, Thomas. (2004). Data: An unfolding quality disaster. Dm Review, 14(8), 21- 23. Reed, M. S. (2008). Stakeholder participation for environmental management: a literature review. Biological conservation, 141(10), 2417-2431. Reid, C, Thomson, J. & Smith, J. (1998). Impact of information on corporate decision making: The UK banking sector. Library Management, 19(2), 86-109. Reinking, J. (2013). The Diffusion of Digital Dashboards: An Examination of Dashboard Utilization and the Managerial Decision Environment (Doctoral dissertation, University of Central Florida Orlando, Florida). Ribbink, D., Van Riel, A. C., Liljander, V., & Streukens, S. (2004). Comfort your online customer: quality, trust and loyalty on the internet. Managing Service Quality: An International Journal, 14(6), 446-456. Robert Mitchell, J., Shepherd, D. A., & Sharfman, M. P. (2011). Erratic strategic decisions: when and why managers are inconsistent in strategic decision makingStrategic Management Journal, 32(7), 683-704. Sa’ed, H Zyoud, Sawalha, Ansam F, Sweileh, Waleed M, Awang, Rahmat, Al-Khalil, Suleiman I, Al-Jabi, Samah W, & Bsharat, Nihaia M. (2010). Knowledge and practices of pesticide use among farm workers in the West Bank, Palestine:safety implications. Environmental health and preventive medicine, 15(4), 252-261. Samukri, (2015). Influence Effectiveness of Internal Control System and Implementation of Financial Accounting Information System on the Quality of Accounting Information, Research. Journal of Finance and Accounting (6), 157-166 Santos, J. R. A. (1999). Cronbach’s alpha: A tool for assessing the reliability of scales. Journal of extension, 37(2), 1-5. Sari, N. Z. M., SE, M., & Purwanegara, H. D. (2016). The Effect of Quality Accounting Information System in Indonesian Government (BUMD at Bandung Area). decision-making, 7(2). 188-196 Sarin, S., Sego, T., Kohli, A. K., & Challagalla, G. (2010). Characteristics that enhance training effectiveness in implementing technological change in sales strategy: a field-based exploratory study. Journal of Personal Selling & Sales Management, 30(2), 143-156. Sarsour, S., & Daoud, Y. (2015). The Efficiency of the Banking System in Occupied Palestinian Territory (OPT) 2000–2009. Review of Middle East Economics and Finance, 11(1), 55-77. Saunders, M., Lewis, P. & Thornhill, A. (2007). Research methods for business student. London: Prentice Hall. Saunders, M. N.K., Thornhill, A. & Lewis, P., (2009). Research Methods for Business Students. Financial Times Prentice Hall Scannapieco, Monica, & Catarci, Tiziana. (2002). Data quality under a computer science perspective. Archivi & Computer, 2, 1-15. Schaffer, U. (2008). Timeliness of Information. Management Accounting & Control Scales Handbook, 287-288. Schminke, M., Ambrose, M. L., & Cropanzano, R. S. (2000). The effect of organizational structure on perceptions of procedural fairness. Journal of Applied Psychology, 85(2), 294. Schultz, C., Salomo, S., Brentani, U., & Kleinschmidt, E.J. (2013). How formal control influences decision‐making clarity and innovation performance. Journal of Product Innovation Management, 30(3), 430-447. Sekaran, U. (2003). Research methods for business (4th ed.). New Jersey: John Wiley &Sons, Inc. Sekaran, U., & Bougie, R. (2010). Research Methods for Business: A Skill Building Approach (5th ed.). Haddington, East Lothian: John Wiley & Sons. Shamim Khan, M., Ahmed, K., Gavazzi, A., Gohil, R., Thomas, L., Poulsen, J., Dasgupta, P. (2013). Development and implementation of centralized simulation training: Evaluation of feasibility, acceptability and construct validity. BJU international, 111(3), 518-523. Shanks, G. & Corrbitt, B. (1999). Understanding data quality: Social and cultural aspects. Proceedings of the 10th Australian Conference on Information Systems, Victoria University of Wellington, 785-797. Sharabati-Shahin, M. H., & Thiruchelvam, K. (2013). The role of Diaspora in university–industry relationships in globalised knowledge economy: the case of Palestine. Higher Education, 65(5), 613-629. Sharma, R., Mithas, S., & Kankanhalli, A. (2014). Transforming decision-making processes: A research agenda for understanding the impact of business analytics on organisations. European Journal of Information Systems, 23(4), 433-441. Sharma, P. N., & Kirkman, B. L. (2015). Leveraging leaders a literature review and future lines of inquiry for empowering leadership research. Group & Organization Management, 40(2), 193-237. Sharma, T., Choudhury, M., Kaur, B., Naidoo, B., Garner, S., Littlejohns, P., & Staniszewska, S. (2015). Evidence informed decision making: the use of “colloquial evidence” at nice. International journal of technology assessment in health care, 31(03), 138-146. Shepherd, N. G., & Rudd, J. M. (2014). The Influence of Context on the Strategic Decision‐Making Process: A Review of the Literature. International journal of management reviews, 16(3), 340-364. Shih, H. P. (2004). Extended technology acceptance model of Internet utilization behavior. Information & Management, 41(6), 719-729. Shogren, K.A., & Wehmeyer, M.L. (2015). A framework for research and intervention design in supported decision-making. Inclusion, 3(1), 17-23. Simon, H.A. (1945). Administrative Behavior.A Study of Decision-Making Processes in Administrative Organization. The Free Press, New York, NY. Simon, H. A. (1957). Models of man: social and rational. New York: John Wiley. Simon, Herbert A. (1960a). The executive as decision maker. New York, NY, US, 3, 1-8. Simon, Herbert A. (1960b). The new science of management decision. Simon, H. A. (1977). The new science of management decision. New Jersey: Prentice- Hall. Simon, H. A. (1986). Rationality in psychology and economics. Journal of Business, 59(4), 209-224. Simon, H. A. (1991). Bounded rationality and organizational learning. Organization science, 2(1), 125-134. Simon, H. A., Egidi, M., & Marris, R. L. (1992). Economics, bounded rationality and the cognitive revolution. Edward Elgar Publishing. Simon H. A. (1997). Administrative behavior. New York: Free press. Simons, R. H. & Thompson, B. M. (1998). Strategic determinants: the context of managerial decision making. Journal of Managerial Psychology, 13(1/2), 7- 21. Slone, J. P. (2006). Information quality strategy: An empirical investigation of the relationship between information quality improvements and organizational outcomes: ProQuest. Smith, A. (2008). Enterprise data modeling. Enterprise Information Management Institute, 2(2), 1. Soliman, F. & Youssef, M. (2003). The role of critical information in enterprise knowledge management. Industrial Management & Data Systems, 103(7), 484-490. Soltani, D., Altaha, H., & Taheri, H. (2013). Studying the Relationship between Organizational Structure and Selecting Decision Making Strategy (Case Study: Merged Public Organizations in Kerman), 2(10), 2306-7276 Soltani, A., Hewage, K., Reza, B., & Sadiq, R. (2015). Multiple stakeholders in multi- criteria decision-making in the context of municipal solid waste management: A review. Waste Management, 35, 318-328. Speier, C., Valacich, J. S., & Vessey, I. (1997). The effects of task interruption and information presentation on individual decision making. In Proceedings of the eighteenth international conference on Information systems (21-36). Speier, C. & Morris, M. (2003). The influence of query interface design on decision¬making performance. MIS Quarterly, 27(3), 397-423. Speier, C. (2006). The influence of information presentation formats on complex task decision-making performance. International Journal of Human-Computer Studies, 64(11), 1115-1131. Srour, M., Baird, K., & Schoch, H. (2016). The Role of Strategic Flexibility in The Associations between Management Control System Characteristics and Strategic Change. Contemporary Management Research, 12(3), 371. Stamenkovic, V., Schmidt, T. J., Ross, P. N., & Markovic, N. M. (2002). Surface composition effects in electrocatalysis: Kinetics of oxygen reduction on well- defined Pt3Ni and Pt3Co alloy surfaces. The Journal of Physical Chemistry B, 106(46), 11970-11979. Strong, Diane M, Lee, Yang W, & Wang, Richard Y. (1997). Data quality in context. Communications of the ACM, 40(5), 103-110. Stvilia, B. (2006). Measuring information quality. Doctoral Dissertation, University of Illinois at Urbana-Champaign. Sundqvist, A., & Svärd, P. (2016). Information culture and records management: a suitable match? Conceptualizations of information culture and their application on records management. International Journal of Information Management, 36(1), 9-15. Sweiti, Ibrahim M, & Attayah, Osama F. (2013). Critical Factors Influencing Voluntary Disclosure: The Palestine Exchange “PEX”. Global Journal of Management And Business Research, 13(6). Tabachnick, B. G., & Fidell, L. S. (2012). Using Multivariate Statistics. Pearson Education, Limited. Tahir, S. (2007). Islamic banking theory and practice: a survey and bibliography of the 1995-2005 literature. Journal of Economic Cooperation, 28 (1) 1-72. Tamir, M., Bigman, Y. E., Rhodes, E., Salerno, J., & Schreier, J. (2015). An expectancy-value model of emotion regulation: Implications for motivation, emotional experience, and decision making. Emotion, 15(1), 90. Tarter, J. & Wayne, H. (1998). Toward a contingency theory of decision making. Journal of Educational Administration, 36(3), 212-228. Tata, J., & Prasad, S. (2004). Team Self-management, Organizational Structure, and Judgments of Team Effectiveness. Journal of Managerial Issues, 16(2). 248- 265. Taylor, D. W. (2013). Decision Making and Problem Solving1. Handbook of organizations, 20, 48-86. Teale, M., Dispenza,V., Flynn, J. & Currie, D. (2003). Management decision making. London: Prentice Hall. Tee, Sing What, Bowen, Paul L, Doyle, Peta, & Rohde, Fiona H. (2007). Factors influencing organizations to improve data quality in their information systems. Accounting & Finance, 47(2), 335-355. Teng, J.T., & Calhoun, K.J. (1996). Organizational computing as a facilitator of operational and managerial decision making: An exploratory study of managers' perceptions. Decision sciences, 27(4), 673-710. Tsai, I., Klayman, J. & Hastie, R. (2008). Effects of amount of information on judgment accuracy and confidence. Organizational Behavior and Human Decision Processes, 107(2)97-105. Turban, E., Rainer, R. & Potter, R. (2003). Introduction to information technology. New York: John Wiley and Sons. Inc. Turban, E., Aronson, J., & Liang, T. (2005). Decision support systems and intelligent systems. New Jersey: Person Prentice Hall. Turk, R. (2015). Financial Decisions and Investment Outcomes in Developing Countries: The Role of Institutions. Uotila, T., & Melkas, H. (2007). Quality of data, information and knowledge in regional foresight processes. Futures, 39(9), 1117-1130. Urbach, N., & Ahlemann, F. (2010). Structural equation modeling in information systems research using partial least squares. Journal of Information Technology Theory and Application, 11(2), 5-40. Utterback JM. (1979). Environmental analysis and forecasting. In Strategic Management: A New View of Business Policy and Planning, Schendel DE, Hofer CW (eds). Little, Brown: Boston, MA; . 134–144 Valensisi, Giovanni, & Missaglia, Marco. (2010). Reappraising the World Bank CGE model on Palestine: macroeconomic and financial issues. The Palestinian Economy, 51-86 Van Zeist, R.H.J., & Hendriks, P.R.H. (1996). Specifying software quality with the extended ISO model. Software Quality Journal, 5(4), 273-284. Vazifedoust, H., Nasiri, M., & Norouzi, A. (2012). Analyzing the relationship between organizational structure and employee empowerment in Eastern Azerbaijan. Interdisciplinary Journal of Research in Business, 2(6), 10-24. Vijayakumar, P. B., Vijayakumar, P. B., Cunningham, C. J., & Cunningham, C. J. (2016). Cross-cultural adjustment and expatriation motives among Indian expatriates. Journal of Global Mobility: The Home of Expatriate Management Research, 4(3), 326-344. Wand, Y. & Wang, R. (1996). Anchoring data quality dimensions in ontological foundations. Communications of the ACM, 39(11), 86-95. Wang, Z. (1994). Organizational decision making and competence utilization among Chinese managers. Journal of Managerial Psychology, 9(7), 17-24. Wang, R. Y., Storey, V. C, & Firth, C. P. (1995). A framework for analysis of data quality research. IEEE Transactions on Knowledge and Data Engineering, 7(4), 623-640. Wang, R.Y. & Strong, D.M. (1996). Beyond accuracy: What data quality means to data consumers. Journal of Management Information Systems, 12(4), 5-33. Watts, S., Shankaranarayanan, G., & Even, A. (2009). Data quality assessment in context: A cognitive perspective. Decision Support Systems, 48(1), 202-211. Weaver, C. P., Lempert, R. J., Brown, C., Hall, J. A., Revell, D., & Sarewitz, D. (2013). Improving the contribution of climate model information to decision making: the value and demands of robust decision frameworks. Wiley Interdisciplinary Reviews: Climate Change, 4(1), 39-60. Weber, M. (1968). On charisma and institution building. University of Chicago Press. Weber, L. (2009). Marketing to the social web: How digital customer communities build your business. John Wiley & Sons. Welch, D. A. (2002). Decisions, decision:.The art of effective decision making. New York: Prometheus. Wen, Ivan. (2009). Factors affecting the online travel buying decision: a review. International Journal of Contemporary Hospitality Management, 21(6), 752- 765. Widom, J. (2004). Trio: A system for integrated management of data, accuracy, and lineage. Technical Report.. Wills, C.E., & Holmes-Rovner, M. (2003). Patient comprehension of information for shared treatment decision making: State of the art and future directions. Patient education and counseling, 50(3), 285-290. Winterman, V., Smith, C. & Abell, A. (1998). Impact of information on decision making in government departments. Library Management, 19(2), 110-132. Witte, E. (1972). Field research on complex decision-making processes - the phase theorem. International Studies of Management and Organization, 2(2), 156-182.

Factors affecting decision making effectiveness in Palestinian Banks

Similar Items