Business Decision Making - A Case Study

This study is a qualitative research approach in volving case study. The study is conducted through an in-depth investigation on the experience of managers in decision making process in a manufacturing company. The study attempts to understand the actual decision making process in business environm...

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Main Author:	Norazura, Ahmad
Format:	Thesis
Language:	eng eng
Published:	2002
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/703/1/NORAZURA_BT._AHMAD.pdf https://etd.uum.edu.my/703/2/1.NORAZURA_BT._AHMAD.pdf
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id	my-uum-etd.703
record_format	uketd_dc
spelling	my-uum-etd.7032013-07-24T12:08:36Z Business Decision Making - A Case Study 2002 Norazura, Ahmad Sekolah Siswazah Sekolah Siswazah HD28-70 Management. Industrial Management This study is a qualitative research approach in volving case study. The study is conducted through an in-depth investigation on the experience of managers in decision making process in a manufacturing company. The study attempts to understand the actual decision making process in business environment and determine how the process differs from the theoretical process laid out in textbooks. The study also tries to identify the pertinent factors contributing to an effective decision-making process focusing on human factors, such as psychological traits, behaviour and attitudes. The respondents of the study comprised of four managers, three male and one female managers from four different departments. Data were collected using semi-structured interviews, which were tape-recorded with permission. Besides interviews, a few assessments were also given to managers to help understand their characteristics and attitudes in making decision. The assessments comprised of Jung's Personality Typology (as operationalized in the Myers-Rriggs Type Indicator), creative assessment and conflict management style assessment. Findings showed that apart from Information Communication Technology (ICT) facilities, human factors such as personality traits and psychological types also influence decision making. Findings also indicate that managers exhibit a few similar traits in making decision, such as resourceful, observant, enthusiastic, open-minded and innovative. 2002 Thesis https://etd.uum.edu.my/703/ https://etd.uum.edu.my/703/1/NORAZURA_BT._AHMAD.pdf application/pdf eng validuser https://etd.uum.edu.my/703/2/1.NORAZURA_BT._AHMAD.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Norazura, Ahmad Business Decision Making - A Case Study
description	This study is a qualitative research approach in volving case study. The study is conducted through an in-depth investigation on the experience of managers in decision making process in a manufacturing company. The study attempts to understand the actual decision making process in business environment and determine how the process differs from the theoretical process laid out in textbooks. The study also tries to identify the pertinent factors contributing to an effective decision-making process focusing on human factors, such as psychological traits, behaviour and attitudes. The respondents of the study comprised of four managers, three male and one female managers from four different departments. Data were collected using semi-structured interviews, which were tape-recorded with permission. Besides interviews, a few assessments were also given to managers to help understand their characteristics and attitudes in making decision. The assessments comprised of Jung's Personality Typology (as operationalized in the Myers-Rriggs Type Indicator), creative assessment and conflict management style assessment. Findings showed that apart from Information Communication Technology (ICT) facilities, human factors such as personality traits and psychological types also influence decision making. Findings also indicate that managers exhibit a few similar traits in making decision, such as resourceful, observant, enthusiastic, open-minded and innovative.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Norazura, Ahmad
author_facet	Norazura, Ahmad
author_sort	Norazura, Ahmad
title	Business Decision Making - A Case Study
title_short	Business Decision Making - A Case Study
title_full	Business Decision Making - A Case Study
title_fullStr	Business Decision Making - A Case Study
title_full_unstemmed	Business Decision Making - A Case Study
title_sort	business decision making - a case study
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	2002
url	https://etd.uum.edu.my/703/1/NORAZURA_BT._AHMAD.pdf https://etd.uum.edu.my/703/2/1.NORAZURA_BT._AHMAD.pdf
_version_	1747826977924972544

Business Decision Making - A Case Study

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