The moderating effects of owner-managers' personal values on the relationship between corporate social responsibility drivers and practices

The moderating effects of owner-managers' personal values on the relationship between corporate social responsibility drivers and practices

While corporate social responsibility (CSR) among large corporations has been widely investigated, it is often overlooked among small and medium-sized enterprises (SMEs) as their involvement in CSR activities is often based on less formalised business strategies, and more on the ethical concerns of...

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Main Author: Teoh, Sok Yee
Format: Thesis
Language:eng
eng
Published: 2017
Subjects:
HD60 Small Business.
Online Access:https://etd.uum.edu.my/7034/1/s92357_01.pdf
https://etd.uum.edu.my/7034/2/s92357_02.pdf
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institution Universiti Utara Malaysia
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language eng
eng
advisor Thi, Lip Sam
Teh, Yik Koon
topic HD60 Small Business.
spellingShingle HD60 Small Business.
Teoh, Sok Yee
The moderating effects of owner-managers' personal values on the relationship between corporate social responsibility drivers and practices
description While corporate social responsibility (CSR) among large corporations has been widely investigated, it is often overlooked among small and medium-sized enterprises (SMEs) as their involvement in CSR activities is often based on less formalised business strategies, and more on the ethical concerns of the owner-managers. However, recent trends show that there is growth in CSR activities among manufacturing SMEs. Hence, this study aimed at examining the influence of stakeholders (employee, local community, customer, government, competitor and supplier) and performance on CSR participation among Malaysian manufacturing SMEs. This study also examined the moderating effects of personal values (religious, economic, social, theoretical, political and aesthetic) on these relationships. Structured self-administered questionnaires were distributed to SME owner-managers using the simple random sampling technique. Usable responses were received from 203 SMEs, giving a response rate of 13. 7%. Partial least square structural equation modelling (PLS-SEM) was subsequently performed using Smart PLS. The results indicate that employees and local communities are positively related, while suppliers are negatively related, to SME-CSR participation. Customers, governments, competitors and performance are insignificant drivers for CSR practices. Owner managers' personality like economic, social and aesthetic values can moderate the relationship between employees and CSR participation. A strong positive association exists between the employee factor and CSR practices when these three values of the SME owner-managers are high, and vice versa. Religious values can moderate the association of suppliers and performance with CSR participation. The relationship between suppliers and CSR participation is strengthened when SME owner-managers' religious values are high. The results also reveal that SME owner-managers with low religious value are concerned with the economic benefits of CSR practices and vice versa. Political and theoretical values do not moderate the relationship between CSR drivers and CSR practices. Integrating stakeholders into the institutional theories in explaining CSR participation will enrich the existing literature.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Teoh, Sok Yee
author_facet Teoh, Sok Yee
author_sort Teoh, Sok Yee
title The moderating effects of owner-managers' personal values on the relationship between corporate social responsibility drivers and practices
title_short The moderating effects of owner-managers' personal values on the relationship between corporate social responsibility drivers and practices
title_full The moderating effects of owner-managers' personal values on the relationship between corporate social responsibility drivers and practices
title_fullStr The moderating effects of owner-managers' personal values on the relationship between corporate social responsibility drivers and practices
title_full_unstemmed The moderating effects of owner-managers' personal values on the relationship between corporate social responsibility drivers and practices
title_sort moderating effects of owner-managers' personal values on the relationship between corporate social responsibility drivers and practices
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2017
url https://etd.uum.edu.my/7034/1/s92357_01.pdf
https://etd.uum.edu.my/7034/2/s92357_02.pdf
_version_ 1747828148990377984
spelling my-uum-etd.70342021-08-18T08:07:11Z The moderating effects of owner-managers' personal values on the relationship between corporate social responsibility drivers and practices 2017 Teoh, Sok Yee Thi, Lip Sam Teh, Yik Koon Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD60 Small Business. While corporate social responsibility (CSR) among large corporations has been widely investigated, it is often overlooked among small and medium-sized enterprises (SMEs) as their involvement in CSR activities is often based on less formalised business strategies, and more on the ethical concerns of the owner-managers. However, recent trends show that there is growth in CSR activities among manufacturing SMEs. Hence, this study aimed at examining the influence of stakeholders (employee, local community, customer, government, competitor and supplier) and performance on CSR participation among Malaysian manufacturing SMEs. This study also examined the moderating effects of personal values (religious, economic, social, theoretical, political and aesthetic) on these relationships. Structured self-administered questionnaires were distributed to SME owner-managers using the simple random sampling technique. Usable responses were received from 203 SMEs, giving a response rate of 13. 7%. Partial least square structural equation modelling (PLS-SEM) was subsequently performed using Smart PLS. The results indicate that employees and local communities are positively related, while suppliers are negatively related, to SME-CSR participation. Customers, governments, competitors and performance are insignificant drivers for CSR practices. Owner managers' personality like economic, social and aesthetic values can moderate the relationship between employees and CSR participation. A strong positive association exists between the employee factor and CSR practices when these three values of the SME owner-managers are high, and vice versa. Religious values can moderate the association of suppliers and performance with CSR participation. The relationship between suppliers and CSR participation is strengthened when SME owner-managers' religious values are high. The results also reveal that SME owner-managers with low religious value are concerned with the economic benefits of CSR practices and vice versa. Political and theoretical values do not moderate the relationship between CSR drivers and CSR practices. Integrating stakeholders into the institutional theories in explaining CSR participation will enrich the existing literature. 2017 Thesis https://etd.uum.edu.my/7034/ https://etd.uum.edu.my/7034/1/s92357_01.pdf text eng public https://etd.uum.edu.my/7034/2/s92357_02.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Aaronson, S. A. (2003). 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