Service quality of domestic waste collection services in Batu District, Selayang Municipal Council, Selangor : the SERVQUAL approach
The aim of this study is to examine the differences between expectation of consumers of the domestic waste collection services and the actual perception of consumers after receiving the service from the appointed domestic waste collection services contractors in the study area. The SERVQUAL approa...
محفوظ في:
المؤلف الرئيسي: | Mohd Zikry, Zulkifle |
---|---|
التنسيق: | أطروحة |
اللغة: | eng eng |
منشور في: |
2017
|
الموضوعات: | |
الوصول للمادة أونلاين: | https://etd.uum.edu.my/7038/1/s810951_01.pdf https://etd.uum.edu.my/7038/2/s810951_02.pdf |
الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
|
مواد مشابهة
-
The impact of service tax on spending behaviour intention of consumers in Perak, Malaysia
بواسطة: Lim, Ying Tong
منشور في: (2024) -
The role of customer relationship management, service quality and innovation as sources of brand equity development
بواسطة: Shriedeh, Fayez Bassam Fayez
منشور في: (2018) -
Perception of international student towards the Quality of services and their satisfaction with Pusat Kesihatan Universiti, UUM
بواسطة: Joy, Ugboaja Chioma
منشور في: (2020) -
The link on service characteristics, customer satisfaction and competitive strategy among retail chain stores in Kuala Lumpur
بواسطة: Loo Jang Yih, Vincent
منشور في: (2018) -
The relationship between service marketing mix, service quality, service value and customer satisfaction in commercial car parking facilities
بواسطة: Ahmad Fiaza, Abdul Shukor
منشور في: (2016)