Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis

In today's organization environment, intention to leave among employees have become one of the important issues that have being highlighted. If an organization has high level of intention to leave among their employees, this will lead to high turnover rate. Besides, it will give a lot of negati...

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主要作者:	Noorhidayah, Ismail
格式:	Thesis
语言:	eng eng
出版:	2017
主题:	HD58.9 Organizational Effectiveness.
在线阅读:	https://etd.uum.edu.my/7056/1/s818362_01.pdf https://etd.uum.edu.my/7056/2/s818362_02.pdf
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id	my-uum-etd.7056
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Ahmad, Fais
topic	HD58.9 Organizational Effectiveness. HD58.9 Organizational Effectiveness.
spellingShingle	HD58.9 Organizational Effectiveness. HD58.9 Organizational Effectiveness. Noorhidayah, Ismail Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis
description	In today's organization environment, intention to leave among employees have become one of the important issues that have being highlighted. If an organization has high level of intention to leave among their employees, this will lead to high turnover rate. Besides, it will give a lot of negative impact to the organization and also affecting the organization's effectiveness and performance. This situation may occur because all the organization's operations are running by the employees, these employees extremely important to the organization and not easily replace by other people. So, organization's top management should have a good policy or strategy to retain the employees in order to ensure that their organization always can perform better. Car salesperson is the one who play the most important role in the automotive industry to improve the industry. Thus, it is important to understand the factors that will influence the intention to leave among car salesperson. The main objective of this study is to analyze the relationship between job stress and role conflict with the intention to leave among the car salesperson in Perlis. Data was collected by using the questionnaires that have been distributed to 95 respondents; the population included all automobile salespersons where altogether were 95 in their total numbers. Findings of the research revealed that one of variables having significant relationship with the intention to leave, which is job stress. The recommendations for the related issue and future research were also discussed.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Noorhidayah, Ismail
author_facet	Noorhidayah, Ismail
author_sort	Noorhidayah, Ismail
title	Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis
title_short	Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis
title_full	Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis
title_fullStr	Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis
title_full_unstemmed	Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis
title_sort	relationship of job stress and role conflict with intention to leave : the case of car salesperson in perlis
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2017
url	https://etd.uum.edu.my/7056/1/s818362_01.pdf https://etd.uum.edu.my/7056/2/s818362_02.pdf
_version_	1747828151889690624
spelling	my-uum-etd.70562021-05-10T07:56:49Z Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis 2017 Noorhidayah, Ismail Ahmad, Fais School of Business Management School of Business Management HD58.9 Organizational Effectiveness. HF5549-5549.5 Personnel Management. Employment In today's organization environment, intention to leave among employees have become one of the important issues that have being highlighted. If an organization has high level of intention to leave among their employees, this will lead to high turnover rate. Besides, it will give a lot of negative impact to the organization and also affecting the organization's effectiveness and performance. This situation may occur because all the organization's operations are running by the employees, these employees extremely important to the organization and not easily replace by other people. So, organization's top management should have a good policy or strategy to retain the employees in order to ensure that their organization always can perform better. Car salesperson is the one who play the most important role in the automotive industry to improve the industry. Thus, it is important to understand the factors that will influence the intention to leave among car salesperson. The main objective of this study is to analyze the relationship between job stress and role conflict with the intention to leave among the car salesperson in Perlis. Data was collected by using the questionnaires that have been distributed to 95 respondents; the population included all automobile salespersons where altogether were 95 in their total numbers. Findings of the research revealed that one of variables having significant relationship with the intention to leave, which is job stress. The recommendations for the related issue and future research were also discussed. 2017 Thesis https://etd.uum.edu.my/7056/ https://etd.uum.edu.my/7056/1/s818362_01.pdf text eng public https://etd.uum.edu.my/7056/2/s818362_02.pdf text eng public other masters Universiti Utara Malaysia Affum-Osei, E., Agyekum, B., Addo, Y. V. J., & Asante, E. A. (2014). Occupational stress and job performance m small and medium scale enterprises. International Journal of Economics, Commerce and Management, 2(11), 1-17. Agnihotri, R., Gabler, C. B., Itani, 0. S., Jaramillo, F., & Krush, M. T. (2017).Salesperson ambidexterity and customer satisfaction: examining the role of customer demandingness, adaptive selling, and role conflict. Journal of Personal Selling & Sales Management, 37(1), 27-41. Agnihotri, R., Vieira, V. A., Senra, K. B., & Gabler, C. B. (2016). Examining the impact of salesperson interpersonal mentalizing skills on perf01mance: the role of attachment anxiety and subjective happiness. 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Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis

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