Examining human resource professionals' effectiveness in Pakistan's Telco companies

The inevitability for HR professionals to perform at their best, being effective and efficient is very crucial in gaining sustainable competitive advantage in 21st century. Likewise, HR professionals have to successfully manage human resources, need personal credibility and business knowledge, unde...

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Main Author:	Fareed, Hafiiz Muhammad
Format:	Thesis
Language:	eng eng
Published:	2017
Subjects:	HD58.9 Organizational Effectiveness.
Online Access:	https://etd.uum.edu.my/7098/1/s94403_01.pdf https://etd.uum.edu.my/7098/2/s94403_02.pdf
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id	my-uum-etd.7098
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Mohd Isa, Mohd Faizal Wan Mohd Noor, Wan Shakizah
topic	HD58.9 Organizational Effectiveness. HD58.9 Organizational Effectiveness.
spellingShingle	HD58.9 Organizational Effectiveness. HD58.9 Organizational Effectiveness. Fareed, Hafiiz Muhammad Examining human resource professionals' effectiveness in Pakistan's Telco companies
description	The inevitability for HR professionals to perform at their best, being effective and efficient is very crucial in gaining sustainable competitive advantage in 21st century. Likewise, HR professionals have to successfully manage human resources, need personal credibility and business knowledge, understanding of the business strategies, adapting with technology changes and the ability to deliver HR services. Despite there being a substantial amount of discussion about HR professionals’ effectiveness which is featuring massive challenges and opportunities, there is a paucity of information concerning the extent of this subject matter in Pakistan. Therefore, this study investigated the influence of human resource development and organizational culture on HR professionals’ effectiveness in telecom sector of Pakistan. The other important aim of this study was to examine the moderating role of high performance work system between human resource development, organizational culture and HR professionals’ effectiveness. The study deployed a mixed method research design consisting of qualitative and quantitative approaches. An initial research model was first developed based on an extensive literature review. The qualitative field study was then carried out to explore the perceptions of ten HR professionals to affirm the initial research model in phase one. The quantitative study tested the final proposed research model in phase two. The survey questionnaire was distributed to seventy five HR professionals of telecom firms and forty valid questionnaires were obtained which is 53.33% response rate. The qualitative findings have established the detailed research model of HR professionals’ effectiveness. As the quantitative study has discovered the significant moderating effect of high performance work system in the relationship between human resource development, organizational culture and HR professionals’ effectiveness. Finally, managerial, theoretical and methodological implications as well as direction for future research were discussed.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Fareed, Hafiiz Muhammad
author_facet	Fareed, Hafiiz Muhammad
author_sort	Fareed, Hafiiz Muhammad
title	Examining human resource professionals' effectiveness in Pakistan's Telco companies
title_short	Examining human resource professionals' effectiveness in Pakistan's Telco companies
title_full	Examining human resource professionals' effectiveness in Pakistan's Telco companies
title_fullStr	Examining human resource professionals' effectiveness in Pakistan's Telco companies
title_full_unstemmed	Examining human resource professionals' effectiveness in Pakistan's Telco companies
title_sort	examining human resource professionals' effectiveness in pakistan's telco companies
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2017
url	https://etd.uum.edu.my/7098/1/s94403_01.pdf https://etd.uum.edu.my/7098/2/s94403_02.pdf
_version_	1747828158495719424
spelling	my-uum-etd.70982021-05-09T02:42:04Z Examining human resource professionals' effectiveness in Pakistan's Telco companies 2017 Fareed, Hafiiz Muhammad Mohd Isa, Mohd Faizal Wan Mohd Noor, Wan Shakizah School of Business Management School of Business Management HD58.9 Organizational Effectiveness. HF5549-5549.5 Personnel Management. Employment The inevitability for HR professionals to perform at their best, being effective and efficient is very crucial in gaining sustainable competitive advantage in 21st century. Likewise, HR professionals have to successfully manage human resources, need personal credibility and business knowledge, understanding of the business strategies, adapting with technology changes and the ability to deliver HR services. Despite there being a substantial amount of discussion about HR professionals’ effectiveness which is featuring massive challenges and opportunities, there is a paucity of information concerning the extent of this subject matter in Pakistan. Therefore, this study investigated the influence of human resource development and organizational culture on HR professionals’ effectiveness in telecom sector of Pakistan. The other important aim of this study was to examine the moderating role of high performance work system between human resource development, organizational culture and HR professionals’ effectiveness. The study deployed a mixed method research design consisting of qualitative and quantitative approaches. An initial research model was first developed based on an extensive literature review. The qualitative field study was then carried out to explore the perceptions of ten HR professionals to affirm the initial research model in phase one. The quantitative study tested the final proposed research model in phase two. The survey questionnaire was distributed to seventy five HR professionals of telecom firms and forty valid questionnaires were obtained which is 53.33% response rate. The qualitative findings have established the detailed research model of HR professionals’ effectiveness. As the quantitative study has discovered the significant moderating effect of high performance work system in the relationship between human resource development, organizational culture and HR professionals’ effectiveness. Finally, managerial, theoretical and methodological implications as well as direction for future research were discussed. 2017 Thesis https://etd.uum.edu.my/7098/ https://etd.uum.edu.my/7098/1/s94403_01.pdf text eng public https://etd.uum.edu.my/7098/2/s94403_02.pdf text eng public other doctoral Universiti Utara Malaysia Aaker, D.A., Kumar, V., & Day, G.S. (2001). Marketing Research. 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