The effect of job demands, job resources, and job satisfaction towards work engagement

The effect of job demands, job resources, and job satisfaction towards work engagement

Work engagement among the employees is very essential to ensure the maximum organization performance and employees providing an excellent service to their customers.Due to that, several factors that influences work engagement are given priority in this research. This study investigated the direct...

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Main Author: Nur Farihah, Fadzil
Format: Thesis
Language:eng
eng
Published: 2017
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/7165/1/s819768_01.pdf
https://etd.uum.edu.my/7165/2/s819768_02.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Mohd Isa, Mohd Faizal
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Nur Farihah, Fadzil
The effect of job demands, job resources, and job satisfaction towards work engagement
description Work engagement among the employees is very essential to ensure the maximum organization performance and employees providing an excellent service to their customers.Due to that, several factors that influences work engagement are given priority in this research. This study investigated the direct relationship between job demands (work pressure, workload, and workfamily conflict), job resources (social support, performance feedback and career opportunity), job satisfaction and work engagement.A total of 327 questionnaires were personally distributed to the respondents in Police Headquarters Contingent within Northern areas which are Penang, Kedah and Perlis. From the 327 questionnaires distributed, 167 questionnaires were returned, representing a response rate of 51%. The results for direct relationship showed that work-family conflict and career opportunity is negatively related to work engagement, while work pressure, workload, social support and performance feedback were positively related to work engagement. The results also showed that job satisfaction was positively related to work engagement. In conclusion, based on this research that job demands, job resources and job satisfaction give direct effect towards work engagement among police officers’ based on the nature of their jobs.
format Thesis
qualification_name other
qualification_level Master's degree
author Nur Farihah, Fadzil
author_facet Nur Farihah, Fadzil
author_sort Nur Farihah, Fadzil
title The effect of job demands, job resources, and job satisfaction towards work engagement
title_short The effect of job demands, job resources, and job satisfaction towards work engagement
title_full The effect of job demands, job resources, and job satisfaction towards work engagement
title_fullStr The effect of job demands, job resources, and job satisfaction towards work engagement
title_full_unstemmed The effect of job demands, job resources, and job satisfaction towards work engagement
title_sort effect of job demands, job resources, and job satisfaction towards work engagement
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2017
url https://etd.uum.edu.my/7165/1/s819768_01.pdf
https://etd.uum.edu.my/7165/2/s819768_02.pdf
_version_ 1747828166516277248
spelling my-uum-etd.71652021-05-10T08:11:47Z The effect of job demands, job resources, and job satisfaction towards work engagement 2017 Nur Farihah, Fadzil Mohd Isa, Mohd Faizal School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment Work engagement among the employees is very essential to ensure the maximum organization performance and employees providing an excellent service to their customers.Due to that, several factors that influences work engagement are given priority in this research. This study investigated the direct relationship between job demands (work pressure, workload, and workfamily conflict), job resources (social support, performance feedback and career opportunity), job satisfaction and work engagement.A total of 327 questionnaires were personally distributed to the respondents in Police Headquarters Contingent within Northern areas which are Penang, Kedah and Perlis. From the 327 questionnaires distributed, 167 questionnaires were returned, representing a response rate of 51%. The results for direct relationship showed that work-family conflict and career opportunity is negatively related to work engagement, while work pressure, workload, social support and performance feedback were positively related to work engagement. The results also showed that job satisfaction was positively related to work engagement. In conclusion, based on this research that job demands, job resources and job satisfaction give direct effect towards work engagement among police officers’ based on the nature of their jobs. 2017 Thesis https://etd.uum.edu.my/7165/ https://etd.uum.edu.my/7165/1/s819768_01.pdf text eng public https://etd.uum.edu.my/7165/2/s819768_02.pdf text eng public other masters Universiti Utara Malaysia Aazami, S., Shamsuddin, K. & Akmal, S. (2015). A model of work-family conflict and well- being among Malaysian working women. Work, 52(3), 687-95. 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