Factors influencing employee engagement: a case study in XY Bank Berhad

The primary aim of this quantitative research is to examine the factors that influence employee engagement in XY Bank Berhad. Almost all of the industries have given proper space to employee engagement but banking industry has started to focus on this aspect with greater emphasis as the turnover rat...

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Main Author:	Noorimah, Mohd Mustaffa
Format:	Thesis
Language:	eng eng
Published:	2017
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/7216/1/s818734_01.pdf https://etd.uum.edu.my/7216/2/s818734_02.pdf
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id	my-uum-etd.7216
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Azizan, Norizan
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Noorimah, Mohd Mustaffa Factors influencing employee engagement: a case study in XY Bank Berhad
description	The primary aim of this quantitative research is to examine the factors that influence employee engagement in XY Bank Berhad. Almost all of the industries have given proper space to employee engagement but banking industry has started to focus on this aspect with greater emphasis as the turnover rate of employees is comparatively high in this industry. So it is a matter of interest for conducting this research because of the employee engagement is an absolute essential factor determines sustainability and success of the company. It is owing to the fact that it much relies on its main asset: The employee. A total of 148 respondents from XY Bank Berhad participated in this study and data was gathered using structured questionnaires and analyzed using Statistical Package for Social Science (SPSS) version 21.0. Throughout the statistical analysis – correlation analysis, it is found that there is a positive significant relationship between the three independent variables namely employee communication, employee development and rewards and recognition with the dependent variable, employee engagement. Among all three independent variables, employee development is found to be the mostindependent variable in influencing the employee engagement in XY Bank Berhad. Based on findings of the study, the theoretical and possibility implication are discussed. Limitations and recommendations for future research are also underlined.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Noorimah, Mohd Mustaffa
author_facet	Noorimah, Mohd Mustaffa
author_sort	Noorimah, Mohd Mustaffa
title	Factors influencing employee engagement: a case study in XY Bank Berhad
title_short	Factors influencing employee engagement: a case study in XY Bank Berhad
title_full	Factors influencing employee engagement: a case study in XY Bank Berhad
title_fullStr	Factors influencing employee engagement: a case study in XY Bank Berhad
title_full_unstemmed	Factors influencing employee engagement: a case study in XY Bank Berhad
title_sort	factors influencing employee engagement: a case study in xy bank berhad
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2017
url	https://etd.uum.edu.my/7216/1/s818734_01.pdf https://etd.uum.edu.my/7216/2/s818734_02.pdf
_version_	1747828175170174976
spelling	my-uum-etd.72162021-05-10T07:57:49Z Factors influencing employee engagement: a case study in XY Bank Berhad 2017 Noorimah, Mohd Mustaffa Azizan, Norizan Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment The primary aim of this quantitative research is to examine the factors that influence employee engagement in XY Bank Berhad. Almost all of the industries have given proper space to employee engagement but banking industry has started to focus on this aspect with greater emphasis as the turnover rate of employees is comparatively high in this industry. So it is a matter of interest for conducting this research because of the employee engagement is an absolute essential factor determines sustainability and success of the company. It is owing to the fact that it much relies on its main asset: The employee. A total of 148 respondents from XY Bank Berhad participated in this study and data was gathered using structured questionnaires and analyzed using Statistical Package for Social Science (SPSS) version 21.0. Throughout the statistical analysis – correlation analysis, it is found that there is a positive significant relationship between the three independent variables namely employee communication, employee development and rewards and recognition with the dependent variable, employee engagement. Among all three independent variables, employee development is found to be the mostindependent variable in influencing the employee engagement in XY Bank Berhad. Based on findings of the study, the theoretical and possibility implication are discussed. Limitations and recommendations for future research are also underlined. 2017 Thesis https://etd.uum.edu.my/7216/ https://etd.uum.edu.my/7216/1/s818734_01.pdf text eng public https://etd.uum.edu.my/7216/2/s818734_02.pdf text eng public other masters Universiti Utara Malaysia Ang, J. B., W.J. McKibbin, (2007). “Financial Liberalization, Financial Sector Development and Growth: Evidence from Malaysia”. Journal of Development Economics, 84: 215-233. 2007. Abassi, S. M., & Hollman, K. W. (2000). Turnover: The Real Bottom Line. Public Personnel Management, 29 (3). AON Hewitt. (2014). 2014 Trends in Global Employee Engagement. U.S: AON Hewitt. Armstrong, M. (2009). Armstrong's Handbook of Human stockel Resource Management (11th Ed). London: Kogan Page. Arrowsmith, J., & Parker, J. (2013). The MeaninFunctiong of 'Employee Engagement' for the Values and Roles of the HRM Function. The International of Human Resource Management, 24(2), 692-712. Atieh AlQuabeh, S. (2016). 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