Antecedents of safety behaviour among operators at light rail transit and KL Monorail services in Malaysia
Safety behaviour is one of the area concern in reducing incident and accidents in services and non-services industries. This bottom-up approach becomes favourable since the work systems and associated technologies are improved. There are two dimensions of safety behaviours viz safety compliance and...
Saved in:
Main Author: | |
---|---|
Format: | Thesis |
Language: | eng eng |
Published: |
2017
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/7245/1/s818747_01.pdf https://etd.uum.edu.my/7245/2/s818747_02.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my-uum-etd.7245 |
---|---|
record_format |
uketd_dc |
institution |
Universiti Utara Malaysia |
collection |
UUM ETD |
language |
eng eng |
advisor |
Subramaniam, Chandrakantan Choo, Ling Suan |
topic |
T55-55.3 Industrial Safety Industrial Accident Prevention T55-55.3 Industrial Safety Industrial Accident Prevention |
spellingShingle |
T55-55.3 Industrial Safety Industrial Accident Prevention T55-55.3 Industrial Safety Industrial Accident Prevention Ruzilawati, Isnin Antecedents of safety behaviour among operators at light rail transit and KL Monorail services in Malaysia |
description |
Safety behaviour is one of the area concern in reducing incident and accidents in services and non-services industries. This bottom-up approach becomes favourable since the work systems and associated technologies are improved. There are two dimensions of safety behaviours viz safety compliance and safety citizenship behaviours (SCBs). The safety compliance refers to employees’ compliances behaviours to organization safety requirements accordance to organization and related regulatory bodies. Meanwhile, SCBs refers to employees’ extra-role behaviours in achieving higher safety standard in organizational level. By considering individual and leadership factors which are safety knowledge, safety motivation, safety-specific transformational leadership (SSTL) and safety consciousness, this determines the level of safety behaviour among operators at LRT and KL Monorail service. 326 sets of questionnaire survey were distributed at rail maintenance and rail operation departments of LRT and KL Monorail. According to the survey, 98 data were collected by presenting 30 percent of respondents’ rate. Data was analysed by using Statistical Package for the Social Science (SPSS) version 23.0. The results of the study revealed, that only three variables exerted significant correlation with safety behaviour viz safety knowledge, safety motivation and SSTL whereby the correlation between safety consciousness and safety behaviours is not significant. Contributions, limitations, and implications of the study are discussed. |
format |
Thesis |
qualification_name |
masters |
qualification_level |
Master's degree |
author |
Ruzilawati, Isnin |
author_facet |
Ruzilawati, Isnin |
author_sort |
Ruzilawati, Isnin |
title |
Antecedents of safety behaviour among operators at light rail transit and KL Monorail services in Malaysia |
title_short |
Antecedents of safety behaviour among operators at light rail transit and KL Monorail services in Malaysia |
title_full |
Antecedents of safety behaviour among operators at light rail transit and KL Monorail services in Malaysia |
title_fullStr |
Antecedents of safety behaviour among operators at light rail transit and KL Monorail services in Malaysia |
title_full_unstemmed |
Antecedents of safety behaviour among operators at light rail transit and KL Monorail services in Malaysia |
title_sort |
antecedents of safety behaviour among operators at light rail transit and kl monorail services in malaysia |
granting_institution |
Universiti Utara Malaysia |
granting_department |
Othman Yeop Abdullah Graduate School of Business |
publishDate |
2017 |
url |
https://etd.uum.edu.my/7245/1/s818747_01.pdf https://etd.uum.edu.my/7245/2/s818747_02.pdf |
_version_ |
1747828181396619264 |
spelling |
my-uum-etd.72452021-08-18T06:37:44Z Antecedents of safety behaviour among operators at light rail transit and KL Monorail services in Malaysia 2017 Ruzilawati, Isnin Subramaniam, Chandrakantan Choo, Ling Suan Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business T55-55.3 Industrial Safety. Industrial Accident Prevention HD4801-8943 Labor. Work. Working Class Safety behaviour is one of the area concern in reducing incident and accidents in services and non-services industries. This bottom-up approach becomes favourable since the work systems and associated technologies are improved. There are two dimensions of safety behaviours viz safety compliance and safety citizenship behaviours (SCBs). The safety compliance refers to employees’ compliances behaviours to organization safety requirements accordance to organization and related regulatory bodies. Meanwhile, SCBs refers to employees’ extra-role behaviours in achieving higher safety standard in organizational level. By considering individual and leadership factors which are safety knowledge, safety motivation, safety-specific transformational leadership (SSTL) and safety consciousness, this determines the level of safety behaviour among operators at LRT and KL Monorail service. 326 sets of questionnaire survey were distributed at rail maintenance and rail operation departments of LRT and KL Monorail. According to the survey, 98 data were collected by presenting 30 percent of respondents’ rate. Data was analysed by using Statistical Package for the Social Science (SPSS) version 23.0. The results of the study revealed, that only three variables exerted significant correlation with safety behaviour viz safety knowledge, safety motivation and SSTL whereby the correlation between safety consciousness and safety behaviours is not significant. Contributions, limitations, and implications of the study are discussed. 2017 Thesis https://etd.uum.edu.my/7245/ https://etd.uum.edu.my/7245/1/s818747_01.pdf text eng public https://etd.uum.edu.my/7245/2/s818747_02.pdf text eng public masters masters Universiti Utara Malaysia Ali, H., Abdullah, N. A. C., & Subramaniam, C. (2009). Management practice in safety culture and its influence on workplace injury: An industrial study in Malaysia. Disaster Prevention and Management, 18(5), 470–477. doi:org/10.1108/09653560911003660 An, M., Chen, Y., & Baker, C. J. (2011). A fuzzy reasoning and fuzzy-analytical hierarchy process based approach to the process of railway risk information : A railway risk management system. Information Sciences, 181(18), 3946–3966. doi:org/10.1016/j.ins.2011.04.051 Andel, S. A., Hutchinson, D. M., & Spector, P. E. (2015). Safety At Work: Individual and Organizational Factors In Workplace Accidents And Mistreatment. Research in Personnel and Human Resorces Management, 33, 235–277. Barling, J., Loughlin, C., & Kelloway, E. K. (2002). Development and test of a model linking safety-specific transformational leadership and occupational safety. The Journal of Applied Psychology, 87(3), 488–496. https://doi.org/10.1037/0021-9010.87.3.488 Baysari, M. T., Mcintosh, A. S., & Wilson, J. R. (2008). Understanding the human factors contribution to railway accidents and incidents in Australia. Journal of Accident Analysis and Prevention, 40, 1750–1757. doi:org/10.1016/j.aap.2008.06.013 Beus, J. M., McCord, M. A., & Zohar, D. (2016). Workplace safety: A review and research synthesis. Organizational Psychology Review, 1–30. doi:org/10.1177/2041386615626243 Borman, W. C., & Motowidlo, S. J. (1997). Task Performance and Contextual Performance: The Meaning for Personnel Selection Research. Human Performance, 10(2), 99–109. doi:org/10.1207/s15327043hup1002_3 Brauer, L. R. (2006). Safety and Health for Engineers (Second Edi). US: John Wiley & Sons. Inc. Brislin, R. W. (1970). Back-Translation For Cross-Cultural Research. Journal of Cross-Cultural Psychology, 1(3), 185–216. doi:org/10.1177/135910457000100301 Brown, B. K., Subramaniam, C., & Ali, H. (2017). Inclusive Leadership , Safety Climate and Safety Behaviour : A Proposed Framework. International Journal of Academic Research in Business and Social Science, 7(2), 330–342. doi:org/10.6007/IJARBSS/v7-i2/2643 Brown, R. L., & Holmes, H. (1986). The Use Of A Factor-Analytic Procedure For Assessing The Validity Of An Employee Safety Climate Model. Accident Analysis & Prevention, 18(6), 455–470. Chen, C., & Chen, S. (2014). Measuring the effects of Safety Management System practices , morality leadership and self-efficacy on pilots’ safety behaviors : Safety motivation as a mediator. Safety Science, 62, 376–385. doi:org/10.1016/j.ssci.2013.09.013 Cheng, E. W. L., Ryan, N., & Kelly, S. (2012). Exploring the perceived influence of safety management practices on project performance in the construction industry. Safety Science, 50(2), 363–369. doi:org/10.1016/j.ssci.2011.09.016 Choudhry, R. M. (2014). Behavior-based safety on construction sites : A case study. Accident Analysis and Prevention, 70, 14–23. doi:org/10.1016/j.aap.2014.03.007 Choudhry, R. M., Fang, D., & Mohamed, S. (2007). The nature of safety culture : A survey of the. Safety Science, 45, 993–1012. doi:org/10.1016/j.ssci.2006.09.003 Christian, M. S., Bradley, J. C., Wallace, J. C., & Burke, M. J. (2009a). Workplace Safety : A Meta-Analysis of the Roles of Person and Situation Factors. Journal Of Applied Psychology, 94(5), 1103–1127. doi:org/10.1037/a0016172 Clarke, S. (2006). The relationship between safety climate and safety performance: a meta-analytic review. Journal of Occupational Health Psychology, 11(4), 315–327. doi:org/10.1037/1076-8998.11.4.315 Clarke, S. (2013). Safety leadership : A meta-analytic review of transformational and transactional leadership styles as antecedents of safety behaviours, 86, 22–49. doi:org/10.1111/j.2044-8325.2012.02064.x Cooper, D. (1994). Implementing The Behaviour-Based Approach : A Practical Guide. The Health And Safety Practitioner. Cooper, D. (2002). Safety Culture: A Model For Understanding & Quantifying A Difficult Concept. Professional Safety, 30–35. Cooper, M. D. (2000). Towards a model of safety culture. Safety Science, 36, 111–136. Dahl, Ø. (2013). Safety compliance in a highly regulated environment : A case study of workers ’ knowledge of rules and procedures within the petroleum industry, 60, 185–195. doi:org/10.1016/j.ssci.2013.07.020 Department of Occupational Safety and Health (2017, March 11). Occupational Safety and Health-Master Plan 2016-2020. Retrieved from http://www.dosh.gov.my/index.php/en/pelan-induk-kkp-2016-2020/file Dedobbeleer, N., & Beland, F. (1991). A Safety Climate Measure for Construction Sites Nicole. Journal of Safety Research, 22, 97–103. Didla, S., Mearns, K., & Flin, R. (2010). Safety citizenship behaviour: a proactive approach to risk management. Journal Of Risk Research, 12(3–4), 475–483. doi:org/10.1080/13669870903041433 Dyne, L. Van, Graham, J. W., Dienesch, R. M. (1994). Organizational citizenship behavior : construct redefinition, measurement, and validation, 37(4), 765–802. Dyne, L. Van, & Lepine, J. A. (1998). Helping And Voice Extra-Role Behaviors : Evidence Of Construct And Predictive Validity. Academy of Management Journal, 41(1), 108–119. Elms, D. (2001). Rail safety. Reliability Engineering and System Safety, 74, 291–297. doi:org/10.1016/S0951-8320(01)00085-0 Erdfelder, E., Faul, F., & Buchner, A. (1996). GPOWER : A general power analysis program. Behavior Research Methods, Instruments & Computers, 28(1), 1–11. Faul, F., Erdfelder, E., Lang, A.-G., & Buchner, A. (2007). G* Power 3 : A flexible statistical power analysis program for the social, behavioral, and biomedical sciences. Behavior Research Methods, 39(2), 175–191. Fernandez-Muniz, B., Montes-Peon, J. M., & Vazquez-Ordas, C. J. (2009). Relation between occupational safety management and firm performance. Safety Science, 47(7), 980–991. doi:org/10.1016/j.ssci.2008.10.022 Flin, R., & Yule, S. (2004). Leadership for safety : industrial experience. Qual Saf Health Care, 13(Suppl II), ii45-ii51. doi org/10.1136/qshc.2003.009555 Forcier, B. H., Walters, A. E., Brasher, E. E., & Jones, J. W. (2001). Journal of Prevention & Intervention in the Community Creating a safer working environment through psychological assessment : A review of a measure of safety consciousness. Journal of Prevention & Intervention in the Community, 22(1), 53–65. doi:org/10.1080/10852350109511211 Griffin, M. A., & Neal, A. (2000). Perceptions of Safety at Work : A Framework for Linking Safety Climate to Safety Performance, Knowledge, and Motivation. Journal Of Occupational Health Psychology, 5(3), 347–358. Hale, A. R. (2000). Culture’s confusions. Safety Science, 34, 1–14. Hinze, J., Thurman, S., & Wehle, A. (2013). Leading indicators of construction safety performance. Safety Science, 51, 23–28. doi:org/10.1016/j.ssci.2012.05.016 Hofmann, D. A., Jacobs, R., & Landy, F. (1995). High Reliability Process Industries : Individual, Micro, and Macro Organizational Influences on Safety Performance. Journal of Safety Research, 26(3), 131–149. Hofmann, D. A., Morgeson, F. P., & Gerras, S. J. (2003). Climate as a moderator of the relationship between leader-member exchange and content specific citizenship: Safety climate as an exemplar. The Journal of Applied Psychology, 88(1), 170–178. doi:org/10.1037/0021-9010.88.1.170 Inness, M., Turner, N., Barling, J., & Stride, C. B. (2010). Transformational leadership and employee safety performance: a within-person, between-jobs design. Journal of Occupational Health Psychology, 15(3), 279–290. doi:org/10.1037/a0019380 Ismail, F., Hashim, A. E., Wan Ismail, W. Z., Kamarudin, H., & Ahmad Baharom, Z. (2012). Behaviour Based Approach for Quality and Safety Environment Improvement : Malaysian Experience in the Oil and Gas Industry. Procedia - Social and Behavioral Sciences, 35, 586–594. doi:org/10.1016/j.sbspro.2012.02.125 Jaafar, S., Choong, W. W., & Mohamed, A. H. (2017). Facilities maintenance employees’ priority of safety management practices A research study in Malaysia. Emerald Publishing Limited, 35(5/6), 319–334. doi:org/10.1108/F-03-2015-0012. doi:org/10.1108/F-03-2015-0012 Jiang, L., & Probst, T. M. (2016). Transformational and passive leadership as cross-level moderators of the relationships between safety knowledge, safety motivation, and safety participation. Journal of Safety Research, 57, 27–32. doi:org/10.1016/j.jsr.2016.03.002 Johnson, S. E. (2003). Behavioral Safety Theory: Understanding The Theoretical Foundation. Journal of Professional Safety, 48(10). Kelloway, E. K., Mullen, J., & Francis, L. (2006). Divergent Effects of Transformational and Passive Leadership on Employee Safety. Journal of Occupational Health Psychology, 11(1), 76–86. doi:org/10.1037/1076-8998.11.1.76 Koster, R. B. M., Stam, D., & Balk, B. M. (2011). Accidents happen: The influence of safety-specific transformational leadership, safety consciousness, and hazard reducing systems on warehouse accidents. Journal of Operations Management, 29, 753–765. doi:org/10.1016/j.jom.2011.06.005 Krause, T. R. (2005). Leading with Safety. John Wiley & Sons. Inc. Retrieved from http://ebooks.rahnuma.org/management/Safety and management ebooks/Safety management/leading with safety.pdf Krejcie, R. V., & Morgan, D.W. (1970). Determining Sample Size For Research Activities. Educational And Psychological Measurement, 30, 607–610. Labodova, A. (2004). Implementing integrated management systems using a risk analysis based approach. Journal Of Cleaner Production, 12, 571–580. doi:org/10.1016/j.jclepro.2003.08.008 Landmann, M., Kmiotek-Meier, E., Lachmann, D., & Lorenz, J. (2015). Three Methods, Four Different Outcomes! How to Test The Reliability And Validity Of A Graduate Survey Competence Scale. Theory and Method of Higher Education Research, 1, 119–139. LePine, J. A., Hanson, M. A., Borman, W. C., & Motowidlo, S. J. (2000). Contextual Performance And Teamwork: Implications for Staffing. Research in Personnel and Human Resorces Management, 53–90. Lingard, H. (2001). The effect of first aid training on objective safety behaviour in Australian small business construction firms. Construction Management And Economics, 19, 611–618. doi:org/10.1080/01446190110049820 Lourdes, M., Singh, D. (2017,March 24). Train overshots LRT terminal and left dangling. The Star. Retrieved from http://www.thestar.com.my/news/nation/2006/10/ 28/train-overshoots-lrt-terminal-and-is-left-dangling/ Lu, C. S., & Yang, C. S. (2010). Safety leadership and safety behavior in container terminal operations. Safety Science, 48, 123–134. doi:org/10.1016/j.ssci.2009.05.003 Mearns, K. J., & Flin, R. (1999). Assessing the State of Organizational Safety Culture or Climate? Current Psychology, 18(1), 5–17. Mearns, K., Whitaker, S. M., & Flin, R. (2003). Safety climate , safety management practice and safety performance in offshore environments. Journal of Safety Science, 41, 641–680. doi:org/10.1016/S0925-7535(02)00011-5 Mohammadfam, I., Ghasemi, F., Kalatpour, O., & Moghimbeigi, A. (2017). Constructing a Bayesian network model for improving safety behavior of employees at workplaces. Applied Ergonomics, 58, 35–47. doi:org/10.1016/j.apergo.2016.05.006 Morrow, S. L., McGonagle, A. K., Dove-Steinkamp, M. L., Walker, C. T., Marmet, M., & Barnes-Farrell, J. L. (2010). Relationships between psychological safety climate facets and safety behavior in the rail industry: A dominance analysis. Accident Analysis and Prevention, 42, 1460–1467. doi:org/10.1016/j.aap.2009.08.011 Mullen, J., Kelloway, E. K., & Teed, M. (2011a). Inconsistent style of leadership as a predictor of safety behaviour. Work & Stress, 25(1), 41–54. doi:org/10.1080/02678373.2011.569200 Neal, A., Griffin, M. A., & Hart, P. M. (2000). The impact of organizational climate on safety climate and individual behavior. Safety Science, 34, 99–109. doi:org/10.1016/S0925-7535(00)00008-4 Neal, A., & Griffin, M. A. (2002). Safety Climate and Safety Behaviour. Australian Journal of Management, 27, 67–75. doi:org/10.1177/031289620202701S08 Neal, A., & Griffin, M. A. (2006). A Study of the Lagged Relationships Among Safety Climate, Safety Motivation, Safety Behavior, and Accidents at the Individual and Group Levels, 91(4), 946–953. doi:org/10.1037/0021-9010.91.4.946 Nunally, J. C., & Bernstein, I. H. (1994). Psychometric Theory (3rd Edition). New York: McGraw-Hill. O’Dea, A. ., & Flin, R. (2001). Site managers and safety leadership in the offshore oil and gas industry. Safety Science, 37, 39–57. Oliver, A., Cheyne, A., Tomas, J. M., & Cox, S. (2002). The effects of organizational and individual factors on occupational accidents. Journal Of Occupational And Organizational Psychology, 75, 473–488. Osman, R., Awang, N., Syed Hassan, A. A. H., & Mohammad Yusof, N. (2015). Level Of Awareness On Behaviour-Based Safety (BBS) In Manufacturing Workplace Incidents. International Journal of Education and Research, 3(1), 77–88. Pousette, A., Larsson, S., & Torner, M. (2008). Safety climate cross-validation , strength and prediction of safety behaviour, 46, 398–404. doi:org/10.1016/j.ssci.2007.06.016 Probst, T. M., & Brubaker, T. L. (2001). The Effects of Job Insecurity on Employee Safety Outcomes : Cross-Sectional and Longitudinal Explorations. Journal Of Occupational Health Psychology, 6(2), 139–159. doi:org/10.1037//1076-8998.6.2.139 Reason, J. (2000). Human error : Models and management. Education and Debate, 320, 768–770. Reinach, S., & Viale, A. (2006). Application of a human error framework to conduct train accident / incident investigations. Accident Analysis And Prevention, 38, 396–406. doi:org/10.1016/j.aap.2005.10.013 Shahrudin, H.S. (2016,September 28). Monorail catches fire at Titiwangsa station. New Straits Times. Retrieved from http://www.nst.com.my/news/2015/09/monorail-catches-fire-titiwangsa-station Smith, T. D., Eldridge, F., & Dejoy, D. M. (2016). Safety-specific transformational and passive leadership influences on firefighter safety climate perceptions and safety behavior outcomes. Safety Science, 86, 92–97. doi:org/10.1016/j.ssci.2016.02.019 Subramaniam, C., Mohd. Shamsudin, F., Mohd Zin, M. L., Sri Ramalu, S., & Hassan, Z. (2016). Safety management practices and safety compliance in small medium enterprises: Mediating role of safety participation. Asia-Pacific Journal of Business Administration, 8(3), 226–244. Suruhanjaya Pengangkutan Awam Darat (2017,March 24). SPAD Annual report(2015). Retrieved from https://www.spad.gov.my/about-spad/annual-reports Suruhanjaya Pengangkutan Awam Darat (2017,March 24). Greater Kuala Lumpur/Klang Valley Lang Public Transport Master Plan (2016). Retrieved from https://www.spad.gov.my/about-spad/greater-kuala-lumpurklang-valley-land-public-transport-master-plan Unnikrishnan, S., Iqbal, R., Singh, A., & Nimkar, I. M. (2015). Safety Management Practices in Small and Medium Enterprises in India. Safety and Health at Work, 6, 46–55. doi:org/10.1016/j.shaw.2014.10.006 Vinodkumar, M. N., & Bhasi, M. (2010). Safety management practices and safety behaviour: Assessing the mediating role of safety knowledge and motivation. Accident Analysis and Prevention, 42(6), 2082–2093. doi:org/10.1016/j.aap.2010.06.021 Von Eye, A., & Schuster, C. (1998). Regression Analysis for Social Sciences. California: Academic Press. Vredenburgh, A. G. (2002). Organizational safety : Which management practices are most effective in reducing employee injury rates? Journal Of Safety Research, 33, 259–276. Westaby, J. D., & Lee, B. C. (2003). Antecedents of injury among youth in agricultural settings : A longitudinal examination of safety consciousness, dangerous risk taking, and safety knowledge. Journal Of Safety Research, 34, 227–240. doi:org/10.1016/S0022-4375(03)00030-6 Wilson, J. M., & Koehn, E. (2000). Safety management: Problems encountered and recommended solutions. Journal of Construction Engineering and Management, 126(1), 77–79. Wu, T.-C. (2005). The Validity And Reliability of Safety Leadership Scale in Universities of Taiwan. International Journal of Technical and Engineering Education, 2(1), 27–41. Wu, T., Lin, C., & Shiau, S. (2010). Predicting safety culture : The roles of employer , operations manager and safety professional. Journal of Safety Research, 41, 423–431. doi:org/10.1016/j.jsr.2010.06.006 Wu, T., Liu, C., & Lu, M. (2007). Safety climate in university and college laboratories : Impact of organizational and individual factors, 38, 91–102. doi:org/10.1016/j.jsr.2007.01.003 Xuesheng, D., & Xintao, X. (2011). An empirical investigation of the influence of safety climate on safety citizenship behavior in coal mine. Procedia Engineering, 26, 2173–2180. doi:org/10.1016/j.proeng.2011.11.2422 Y. Cavana, R., L. Delahaye, B., & Sekaran, U. (2001). Applied Business Research:Qualitative And Quantitative Methods. Australia: John Wiley & Sons Australia. Zakaria, N. H., Mansor, N., & Abdullah, Z. (2012). Workplace Accident in Malaysia: Business And Management Review, 2(5), 75–88. Zin, S. M., & Ismail, F. (2012). Employers ’ Behavioural Safety Compliance Factors toward Occupational, Safety and Health Improvement in the Construction Industry. Procedia - Social and Behavioral Sciences, 36, 742–751. doi:org/10.1016/j.sbspro.2012.03.081 Zohar, D. (1980). Safety Climate in Industrial Organizations : Theoretical and Applied Implications. Journal Of Applied Psychology, 65(1), 96–102. |