Knowledge management, corporate entrepreneurship, motivation, organizational commitment and job performance of the local government managers

Knowledge management, corporate entrepreneurship, motivation, organizational commitment and job performance of the local government managers

Local governments are in the frontline government position of public service delivery to individuals and organizations in the country. However, they constantly face widespread criticisms and are often viewed as inefficient and lacking accountability. Therefore the objective of this study was to exam...

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Main Author: Azrain Nasyrah, Mustapa
Format: Thesis
Language:eng
eng
Published: 2017
Subjects:
HD28-70 Management
Industrial Management
Online Access:https://etd.uum.edu.my/7276/1/s94743_01.pdf
https://etd.uum.edu.my/7276/2/s94743_02.pdf
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id my-uum-etd.7276
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Mahmood, Rosli
Sharif, Mohmad Yazam
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Azrain Nasyrah, Mustapa
Knowledge management, corporate entrepreneurship, motivation, organizational commitment and job performance of the local government managers
description Local governments are in the frontline government position of public service delivery to individuals and organizations in the country. However, they constantly face widespread criticisms and are often viewed as inefficient and lacking accountability. Therefore the objective of this study was to examine the relationship between knowledge management, corporate entrepreneurship, and job performance among the middle level managers of local governments. The study also aimed to determine the mediating effect of public service motivation and the moderating effect of organizational commitment on these relationships. The quantitative survey method was adopted in the data collection. A total of 728 usable responses were gathered from the respondents of the local authorities in Peninsular Malaysia, Sabah and Sarawak. The Partial Least Squares (PLS) path modeling was employed to analyze the data. The results revealed the existence of significant relationships between knowledge management, corporate entrepreneurship and job performance. On the mediation relationship, public service motivation was found to mediate the relationship between knowledge management and job performance, but not the relationship between corporate entrepreneurship and job performance. However, the study did not find any moderating role of organizational commitment on the relationship between knowledge management and job performance, and also on the relationship between corporate entrepreneurship and job performance. This study not only provides evidence on the importance of knowledge management and corporate entrepreneurship to job performance in the public sector but also validates the research framework which is well established in the corporate sector. The study further contributes to the existing body of knowledge in the local governments where similar studies are generally scarce. Moreover, it specifies a strategy and sketches a road map on how to improve performance in the local government sector. Finally, study limitations and suggestions for future research are provided and discussed.
format Thesis
qualification_name other
qualification_level Doctorate
author Azrain Nasyrah, Mustapa
author_facet Azrain Nasyrah, Mustapa
author_sort Azrain Nasyrah, Mustapa
title Knowledge management, corporate entrepreneurship, motivation, organizational commitment and job performance of the local government managers
title_short Knowledge management, corporate entrepreneurship, motivation, organizational commitment and job performance of the local government managers
title_full Knowledge management, corporate entrepreneurship, motivation, organizational commitment and job performance of the local government managers
title_fullStr Knowledge management, corporate entrepreneurship, motivation, organizational commitment and job performance of the local government managers
title_full_unstemmed Knowledge management, corporate entrepreneurship, motivation, organizational commitment and job performance of the local government managers
title_sort knowledge management, corporate entrepreneurship, motivation, organizational commitment and job performance of the local government managers
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2017
url https://etd.uum.edu.my/7276/1/s94743_01.pdf
https://etd.uum.edu.my/7276/2/s94743_02.pdf
_version_ 1747828186532544512
spelling my-uum-etd.72762021-05-02T03:10:13Z Knowledge management, corporate entrepreneurship, motivation, organizational commitment and job performance of the local government managers 2017 Azrain Nasyrah, Mustapa Mahmood, Rosli Sharif, Mohmad Yazam School of Business Management School of Business Management HD28-70 Management. Industrial Management Local governments are in the frontline government position of public service delivery to individuals and organizations in the country. However, they constantly face widespread criticisms and are often viewed as inefficient and lacking accountability. Therefore the objective of this study was to examine the relationship between knowledge management, corporate entrepreneurship, and job performance among the middle level managers of local governments. The study also aimed to determine the mediating effect of public service motivation and the moderating effect of organizational commitment on these relationships. The quantitative survey method was adopted in the data collection. A total of 728 usable responses were gathered from the respondents of the local authorities in Peninsular Malaysia, Sabah and Sarawak. The Partial Least Squares (PLS) path modeling was employed to analyze the data. The results revealed the existence of significant relationships between knowledge management, corporate entrepreneurship and job performance. On the mediation relationship, public service motivation was found to mediate the relationship between knowledge management and job performance, but not the relationship between corporate entrepreneurship and job performance. However, the study did not find any moderating role of organizational commitment on the relationship between knowledge management and job performance, and also on the relationship between corporate entrepreneurship and job performance. This study not only provides evidence on the importance of knowledge management and corporate entrepreneurship to job performance in the public sector but also validates the research framework which is well established in the corporate sector. The study further contributes to the existing body of knowledge in the local governments where similar studies are generally scarce. Moreover, it specifies a strategy and sketches a road map on how to improve performance in the local government sector. Finally, study limitations and suggestions for future research are provided and discussed. 2017 Thesis https://etd.uum.edu.my/7276/ https://etd.uum.edu.my/7276/1/s94743_01.pdf text eng public https://etd.uum.edu.my/7276/2/s94743_02.pdf text eng public other doctoral Universiti Utara Malaysia Abdul Manaf, H. (2011). The influence of knowledge and personality in Malaysian local authorities on both, individual and organizational performance. (Unpublished PhD Thesis). 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