Factors influencing service-oriented organizational citizenship behaviors among nurses
The role of nurses as service personnel in delivering service to patients is important in the healthcare industry. In order to gain competitive advantage in a highly competitive market, an organization should enhance and stimulate the practice of Service-Oriented Organizational Citizenship Behaviors...
Saved in:
Main Author: | Teow, Jinq Phei |
---|---|
Format: | Thesis |
Language: | eng eng |
Published: |
2017
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/7309/1/s821877_01.pdf https://etd.uum.edu.my/7309/2/s821877_02.pdf |
Tags: | Add Tag |
Similar Items
-
Factors influencing service-oriented organizational citizenship behavior among salespersons in the banking sector
by: Koay, Huey Sian
Published: (2019) -
Dysfunctional performance measurement system (PMS) behavior: Its ethical antecedents and influence on organizational citizenship behavior
by: Noor Liza, Adnan
Published: (2014) -
The role of work engagement in promoting service-oriented organizational citizenship behavior
by: Chong, Rong Pin
Published: (2017) -
Determinant factors of service oriented organizational citizenship behavior among employees in a telecommunication company
by: Noor Hasnini, Kadim
Published: (2018) -
The mediating effect of employee's commitment in the relationship between organizational service orientation, job satisfaction and service oriented organizational citizenship behaviour
by: Mohamad Zainol Abidin, Adam
Published: (2018)