Factors influencing employee engagement in the Federal University of Technology Minna, Nigeria

The objective of this study was to examine the relationship between team and co-worker relationship, work environment, leadership and training and career development and employee engagement in Federal University of Technology Minna, Nigeria. Social exchange theory (SET) was utilized in developing th...

Full description

Saved in:

Bibliographic Details
Main Author:	Makera, Abdulrasheed Usman
Format:	Thesis
Language:	eng eng
Published:	2018
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/7322/1/s819582_01.pdf https://etd.uum.edu.my/7322/2/s819582_02.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.7322
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Othman, Noraini Zakaria, Nazlina
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Makera, Abdulrasheed Usman Factors influencing employee engagement in the Federal University of Technology Minna, Nigeria
description	The objective of this study was to examine the relationship between team and co-worker relationship, work environment, leadership and training and career development and employee engagement in Federal University of Technology Minna, Nigeria. Social exchange theory (SET) was utilized in developing the research framework. A total of 150 non-academics staff from Federal University of Technology (FUT), Minna, representing a response rate of 63.3% participated in this study. Data were collected through self-administered questionnaire. Four hypothesis were tested using SPSS 2.0. The findings indicated that leadership, and training and career development were significantly related to employee engagement. Theoretical and practical implications of the study as well as suggestions for future research were discussed.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Makera, Abdulrasheed Usman
author_facet	Makera, Abdulrasheed Usman
author_sort	Makera, Abdulrasheed Usman
title	Factors influencing employee engagement in the Federal University of Technology Minna, Nigeria
title_short	Factors influencing employee engagement in the Federal University of Technology Minna, Nigeria
title_full	Factors influencing employee engagement in the Federal University of Technology Minna, Nigeria
title_fullStr	Factors influencing employee engagement in the Federal University of Technology Minna, Nigeria
title_full_unstemmed	Factors influencing employee engagement in the Federal University of Technology Minna, Nigeria
title_sort	factors influencing employee engagement in the federal university of technology minna, nigeria
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2018
url	https://etd.uum.edu.my/7322/1/s819582_01.pdf https://etd.uum.edu.my/7322/2/s819582_02.pdf
_version_	1747828196746723328
spelling	my-uum-etd.73222021-08-11T01:33:22Z Factors influencing employee engagement in the Federal University of Technology Minna, Nigeria 2018 Makera, Abdulrasheed Usman Othman, Noraini Zakaria, Nazlina School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment The objective of this study was to examine the relationship between team and co-worker relationship, work environment, leadership and training and career development and employee engagement in Federal University of Technology Minna, Nigeria. Social exchange theory (SET) was utilized in developing the research framework. A total of 150 non-academics staff from Federal University of Technology (FUT), Minna, representing a response rate of 63.3% participated in this study. Data were collected through self-administered questionnaire. Four hypothesis were tested using SPSS 2.0. The findings indicated that leadership, and training and career development were significantly related to employee engagement. Theoretical and practical implications of the study as well as suggestions for future research were discussed. 2018 Thesis https://etd.uum.edu.my/7322/ https://etd.uum.edu.my/7322/1/s819582_01.pdf text eng public https://etd.uum.edu.my/7322/2/s819582_02.pdf text eng public masters masters Universiti Utara Malaysia Adebayo, A. (2004). “Principles and Practice of Public Administration in Nigeria”. Ibadan: Spectrum Books Limited. Academic Staff Union of Nigeria Bulletin (2013). Adair, J. (2002). Effective strategic Leadership London Macmillan publishers Limited. Ahmad, T., Farrukh, F., & Nazir, S. (2015). Capacity building boost employees’ performance. Industrial and Commercial Training, 47(2), 61-66. Akinwale, A. A. (2011). Labour reform and industrial conflicts mismanagement in Nigeria. Journal of Political Economy October, 11-23. Akinyele S. T. (2010). The influence of work environment on workers’ productivity: A case study of selected oil and gas industry in Lagos, Nigeria. African Journal on Business Management 4(3), 299–307. Alarcon, G., Lyons, J. B., & Tartaglia, F. (2010). Understanding predictors of engagement within the military. Military Psychology, 22(3), 301. Alderfer, C. P. (1972). Existence, relatedness, and growth: Human needs in organizational settings. Alfes, K., Truss, C., Soane, E., Rees, C., & Gatenby, M. (2010). Creating an engaged workforce. Alnaqbi, W. (2011). The relationship between human resource practices and employee retention in public organizations: an exploratory study conducted in the United Arab Emirates. American Society of Interior Designers, Armstrong world Industries, Steelcase, Inc., Dynasound, and Milliken & co. (1996) white paper: Increasing office productivity through integrated acoustics planning and noise reduction strategies. Amin, E. A. (2005). Social science research: Conception, methodology and analysis. Makerere University Kampala, Uganda. And University of Yaounde, Cameroon. Amos T L, Ristow A, Ristow L (2004) Human Resource Management (2nd Edition). Lansdowne: Juta and Co Ltd. Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management. Ayers, K.E. (2006), Engagement is Not Enough, Integro Leadership Institute LLC, Charleston, SC. Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W. (2008). Work engagement: An emerging concept in occupational health psychology. Work & Stress, 22(3), 187-200. Barbuto Jr, J. E. (2005). Motivation and transactional, charismatic, and transformational leadership: A test of antecedents. Journal of Leadership & Organizational Studies, 11(4), 26-40. Bass, B. M. (1990). Laissez-faire leadership versus motivation to manage. Bass & Stogdill’s handbook of leadership: Theory, research and managerial applications, 544-559. Bass, B. M., & Avolio, B. J. (1990). Transformational leadership development: Manual for the multifactor leadership questionnaire. Consulting Psychologists Press. Baumeister, R. F., & Leary, M. R. (1995). The need to belong: desire for interpersonal attachments as a fundamental human motivation. Psychological bulletin, 117(3), 497. Baumruk, R. (2004). The missing link: the role of employee engagement in business success. Bedarkar, M., & Pandita, D. (2014). A study on the drivers of employee engagement impacting employee performance. Procedia-Social and Behavioral Sciences, 133, 106-115. Bendell, J. (2005). In whose name? The accountability of corporate social responsibility. Development in Practice, 15(3-4), 362-374. Blau, P. M. (1964). Exchange and power in social life. Transaction Publishers. Buckingham M., and Coffman C. (2005). First, break all the rules. Pocket Books, London. Buckingham, M. and Coffman, C. (1999). First, Break All the Rules: What the World’s Greatest Managers Do Differently, The Gallup Organization, Simon & Schuster, New York, NY. Byrne, B. M. (2010). Structural Equation Modeling with AMOS; Basic Concepts, Application and Programming 2nd edition; Routledge Taylor and Francis Group New York. Byrne, Z. S. (2014). Understanding employee engagement: Theory, research, and practice. Routledge. Campbell, J. J., Dunnette, M. D., Lawler, E. E., & Weick, K. E. (1970). Managerial behavior, performance, and effectiveness. Chandrasekar, K. (2011). Workplace environment and its impact on organizational performance in public sector organizations. International Journal of Enterprise Computing and Business Systems, 1(1), 1-19. Chartered Institute of Personnel and Development (CIPD), 2006. Reflections on Employee Engagement: Change Agenda. London. Chatterjee, S., & Yilmaz, M. (1992). A review of regression diagnostics for behavioral research. Applied Psychological Measurement, 16(3), 209-227. Chaudhary, R., Rangnekar, S., & Barua, M. K. (2012). Relationships between occupational self-efficacy, human resource development climate, and work engagement. Team Performance Management: An International Journal, 18(7/8), 370-383. Chin, W. W. (1998). Commentary: Issues and opinion on structural equation modeling. Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern methods for business research, 295(2), 295-336. Clements-Croome, D. J. (1997). Specifying indoor climate. Naturally Ventilated Buildings, E & FN Spon (Chapman & Hall), ISBN 0419215204, 35, 91. Cohen, J. (1988). Statistical power analysis for the behavioral sciences. Hilsdale. NJ: Lawrence Earlbaum Associates, 2. Crawford, E. R., Rich, B. L., Buckman, B., & Bergeron, J. (2014). The antecedents and drivers of employee engagement. Employee engagement in theory and practice, 57-81. Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of management, 31(6), 874-900. Daniel, G. (2002). The New leaders: Transforming the art of leadership into the science of results. Little brown, Zancaster press, London. Deci, E. L., & Ryan, R. M. (1987). The support of autonomy and the control of behavior. Journal of personality and social psychology, 53(6), 1024. Demerouti, E., Bakker, A. B., De Jonge, J., Janssen, P. P., & Schaufeli, W. B. (2001). Burnout and engagement at work as a function of demands and control. Scandinavian journal of work, environment & health, 279-286. Development Dimensions International. (2005). Predicting Employee Engagement MRKSRR12-1005. Dillman, D. A. (2000). Mail and internet surveys: The total design method. New York: Wiley. Dillman, D. A. (2007). Mail and Internet surveys: the tailored design, —2007 update. Hoboken: John Wiley. Driscoll, J. W. (1978). Trust and participation in organizational decision making as predictors of satisfaction. Academy of management journal, 21(1), 44-56. Ducharme, L. J., & Martin, J. K. (2000). Unrewarding work, coworker support, and job satisfaction: A test of the buffering hypothesis. Work and occupations, 27(2), 223-243. Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. University of Akron Press. Fiedler, F. E., & Chemers, M. M. Mahar. L. (1977): Improving Leadership Effectiveness: The Leader Match Concept. Field, A. (2009). Discovering statistics using SPSS. Sage publications. Fleming, J. H., & Asplund, J. (2007). Human sigma: Managing the employee-customer encounter. Simon and Schuster. Frauenheim, E. (2006). Study: Workers are disengaged but staying put. Workforce Management, 85(22), 6. Gallup (2002), “The high cost of disengaged employees”, Gallup Business Journal, April 15, available at: http://businessjournal.gallup.com/content/247/the-high-cost-of-disengagedemployees.aspx (accessed 22 February 2017). Gallup Organization (2008). What your disaffected workers cost. Gullup Management Journal. Retrieved from www.gallup.com. Gratton, L. (2000). Living strategy: Putting people at the heart of corporate purpose. FT Press. Greenhaus, J. H., Callanan, G. A., & Godshalk, V. M. (2000). Career management 3 rd. ed. Fort Worth: Harcourt. Gregory Stone, A., Russell, R. F., & Patterson, K. (2004). Transformational versus servant leadership: A difference in leader focus. Leadership & Organization Development Journal, 25(4), 349-361. Hackett, R. D., & Guion, R. M. (1985). A reevaluation of the absenteeism-job satisfaction relationship. Organizational behavior and human decision processes, 35(3), 340-381. Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Hain, C A , & Francis, L. (2004). Development and Validation o f a Coworker Relationship Scale. Poster session presented at the 65th Annual Convention of the Canadian Psychological Association, Newfoundland, Canada. Hair Jr, J. F., & Lukas, B. (2014). Marketing research (Vol. 2). McGraw-Hill Education Australia. Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective (Seventh Edition ed.). Upper Saddle River, New Jersey: Person Education Inc. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate Data Analysis, Pearson Prentice Hall. Upper Saddle River, NJ. Hair, J. F., Celsi, M. W., Money, A. H., Samouel, P., & Page, M. J. (2011). Essentials of Business Research Methods ME Sharpe. Armonk, NY. Hair, J. F., Money, A. H., Samouel, P., & Page, M. (2007). Secondary data. Research methods for business. Hakanen, J. J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of school psychology, 43(6), 495-513. Hallberg, U. E., & Schaufeli, W. B. (2006). “Same same” but different? Can work engagement be discriminated from job involvement and organizational commitment? European psychologist, 11(2), 119-127. Hardage, G. (2006). Communicating the Southwest way. Strategic Communications Management, 4. Hart, C. (1998). Doing a literature review: Releasing the social science research imagination. Sage. Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. Haynes, B. P. (2007). The impact of the behavioural environment on office productivity. Journal of facilities management, 5(3), 158-171. Hewitt, A. (2004). Employee engagement higher at double digit growth companies. Research Brief. Holbeche, L. and Springett, N. (2003), In Search of Meaning in the Workplace, Horsham, Roffey Park Institute, ISBN: 0 907416527. Howard, J. A., & Hollander, J. A. (1997). Gendered situations, gendered selves: A gender lens on social psychology (Vol. 2). Rowman & Littlefield. Huang, I. C., Chuang, C. H. J., & Lin, H. C. (2003). The Role of Burnout in the Relationship between Perceptions off Organizational Politics and Turnover Intentions. Public Personnel Management, 32(4), 519-531. Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of management journal, 38(3), 635-672. Islam, S., & Syed Shazali, S. T. (2011). Determinants of manufacturing productivity: pilot study on labor-intensive industries. International Journal of Productivity and Performance Management, 60(6), 567-582. Jantan, M., Oly Ndubisi, N., & Boon Yean, O. (2003). Viability of e-commerce as an alternative distribution channel. Logistics information Management, 16(6), 427-439. Joarder, M. H., & Sharif, M. Y. (2011). The role of HRM practices in predicting faculty turnover intention: empirical evidence from private universities in Bangladesh. The South East Asian Journal of Management, 5(2), 159. Joshi, R. J., & Sodhi, J. S. (2011). Drivers of employee engagement in Indian organizations. Indian Journal of Industrial Relations, 162-182. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of management journal, 33(4), 692-724. Karatepe, O. M. (2011). Procedural justice, work engagement, and job outcomes: Evidence from Nigeria. Journal of Hospitality Marketing & Management, 20(8), 855-878. Katz, D., & Kahn, R. L. (1966). The Sociology of Organisations. Kohun, S. (1992). Business environment. Ibadan: University Press Kyko OC (2005). Instrumentation: Know yourself and Others Longman Dictionary of Contemporary English (2003) 3rd editions: Harloa Pearson Educational Limited. Krallis, A., & Souto, C. (2014). Leadership Style, National Culture and Employee Satisfaction: Empirical Evidence from European R&D Companies. Leshabari, M. T., Muhondwa, E. P., Mwangu, M. A., & Mbembati, N. A. (2008). Motivation of health care workers in Tanzania: a case study of Muhimbili National Hospital. East African Journal of Public Health, 5(1), 32-37. Lin, S. C., & Lin, J. S. J. (2011). Impacts of coworkers' relationships on organizational commitment-and intervening effects of job satisfaction. African Journal of Business Management, 5(8), 3396. Liou, K. T. (1995). Understanding employee commitment in the public organization: A study of the juvenile detention center. International journal of public administration, 18(8), 1269-1295. Locke, E.A. and Taylor, M.S. (1990) ‘Stress, coping, and the meaning of work’, in Brief, A. and W.R. Nord (Eds) Meanings of Occupational Work, pp135-170. Lexington, Lexington Books. Lockwood, N. R. (2005). Employee engagement. SHRM Research Briefly Stated. Retrieved January, 27, 2008. Lockwood, N. R. (2007). Leveraging employee engagement for a competitive advantage, SHRM Research Quarterly. Alexandria, VA: SHRM Foundation. M. Karatepe, O., & Demir, E. (2014). Linking core self-evaluations and work engagement to work-family facilitation: a study in the hotel industry. International Journal of Contemporary Hospitality Management, 26(2), 307-323. Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and organizational Psychology, 1(1), 3-30. Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual review of psychology, 52(1), 397-422. Mathis, R. L., & Jackson, J. H. (2011). Human resource management: Essential perspectives. Cengage Learning. May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of occupational and organizational psychology, 77(1), 11-37. Melcrum Publishing (2005) Employee Engagement: How to build a high-performance. Miles, E. L., Andresen, S., Carlin, E. M., Skjærseth, J. B., Underdal, A., & Wettestad, J. (2001). Environmental regime effectiveness: confronting theory with evidence. Mit Press. Mone, E., Eisinger, C., Guggenheim, K., Price, B., & Stine, C. (2011). Performance management at the wheel: Driving employee engagement in organizations. Journal of Business and Psychology, 26(2), 205-212. Morrison, A. M. (1996). Hospitality and travel marketing (No. Ed. 2). Delmar Publishers. Munzali, J., & Obaje, A. (2008). Nigeria. In Higher Education in Africa: the International Dimension. In D. Teferra & J. Knight (Eds.), (pp. 339-366). Boston: Center for International Higher Education and Association of African Universities. Murphy, K.R. and DeNisi, A. (2008) A model of the appraisal process, in A. Varma, P.S. Budhwar and A. DeNisi (eds.) Performance management systems: a global Perspective, pp. 131−146. New York: Routledge. Nathan, R. M. (2004). Impact of Servant-Leadership on Employee Engagement and Workplace Productivity. Argosy University, MBA. Nik Muhammad, N.M., Jantan, M., & Md 'Taib, F. (2010). Moderating effect of infonnation processing capacity to investment decision making and environmental scaning. Business Management Quartely Review 1(1), 9-22. Okoye, P. V. C., & Ezejiofor, R. A. (2013). The effect of human resources development on organizational productivity. International Journal of Academic Research in Business and Social Sciences, 3(10), 250. Oshilim, N. G., & Akpesiri, O. P. (2015). Governance, Employee Engagement and Improved Productivity in the Public Sector: The Nigerian Experience. Journal of Investment and Management, 4(5), 141-151. Padma, K., Bele, S. D., Bodhare, T. N., & Valsangkar, S. (2012). Evaluation of knowledge and self care practices in diabetic patients and their role in disease management. National journal of community medicine, 3(1), 3-6. Pallant, J. (2011). Multivariate analysis of variance. SPSS survival manual. Crows Nest: Allen & Unwin, 20(11), 283-96. Pallant, J. (2013). SPSS survival manual: A step by step guide to data analysis using IBM SPSS (5. uppl.). Maidenhead: McGraw-Hill. Paradise, A (2008), “Influences engagement”, ASTD, Training and Development, Vol. 62 No. 1, pp. 54-59. Perrin, T. (2009). Employee engagement underpins business transformation. Poisat, P. (2006). A critical analysis of organizational strategies for employee engagement. Popli, S., & Rizvi, I. A. (2016). Drivers of employee engagement: The role of leadership style. Global Business Review, 17(4), 965-979. Porter, S. R. (2004). Raising response rates: what works?. New directions for institutional research, 2004(121), 5-21. Raja, M. W. (2012). Does transformational leadership leads to higher employee work engagement. A study of Pakistani service sector firms. International journal of academic research in business and social sciences, 2(1), 160. Rampersad, H. (2006). Self‐examination as the road to sustaining employee engagement and personal happiness. Performance improvement, 45(8), 18-25. Rasheed, A., Khan, S., & Ramzan, M. (2013). Antecedents and consequences of employee engagement: The case of Pakistan. Journal of Business Studies Quarterly, 4(4), 183. Rathinam, P. (2012). A study on employee engagement in tamil nadu news and papers limited. South Asian Journal of Marketing & Management Research, 2(5), 57-68. Raymond, M. R. (1986). Missing data in evaluation research. Evaluation & the health professions, 9(4), 395-420. Redman, T., Snape, E., & Ashurst, C. (2009). Location, location, location: does place of work really matter?. British Journal of Management, 20(s1). Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of management journal, 53(3), 617-635. Robbins, N. R. (2003). Ideas for Invigorating Morale in Higher Education. CUPA-HR Journal, 54(2), 19-21. Robinson, D., Perryman, S., & Hayday, S. (2004). The drivers of employee engagement. Report-Institute for Employment Studies. Robinson, J. P., Shaver, P. R., & Wrightsman, L. S. (1991). Criteria for scale selection and evaluation. Measures of personality and social psychological attitudes, 1(3), 1-16. Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of managerial psychology, 21(7), 600-619. Saks, A. M., & Gruman, J. A. (2011). Manage employee engagement to manage performance. Industrial and organizational psychology, 4(2), 204-207. Salanova, M., & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behaviour. The International Journal of Human Resource Management, 19(1), 116-131. Sardar, S., Rehman, A., Yousaf, U., & Aijaz, A. (2011). Impact of HR practices on employee engagement in banking sector of Pakistan. Interdisciplinary Journal of Contemporary Research in Business, 2(9), 378-389. Sarkar, S. (2011). A study on employee engagement at manufacturing industries. Global management review, 5(3). Schafer, J. L. (1999). Multiple imputation: a primer. Statistical methods in medical research, 8(1), 3-15. Schaufeli, W. B., & Bakker, A. B. (2010). Defining and measuring work engagement: Bringing clarity to the concept. Work engagement: A handbook of essential theory and research, 10-24. Schneider, B., Macey, W. H., Barbera, K. M., & Martin, N. (2009). Driving customer satisfaction and financial success through employee engagement. People and Strategy, 32(2), 22. Sekaran, U., & Bougie, R. (2003). Research Methods for Business: A Skill-building Approach. USA: John Willey & Sons. Sekaran, U., & Bougie, R. (2010). Research methods for business: A skill building approach. Wiley. Sekaran, U., & Bougie, R. (2013). Research Methods for Business: A Skill Building Approach: John Wiley & Sons. Sekaran, U.,(2006). Research methods for business: A skill building approach. Shahzad, F. (2014). Impact of organizational culture on employees’ job performance: An empirical study of software houses in Pakistan. International Journal of Commerce and Management, 24(3), 219-227. Shuck, B., & Herd, A. M. (2012). Employee engagement and leadership: Exploring the convergence of two frameworks and implications for leadership development in HRD. Human resource development review, 11(2), 156-181. Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource Development Review, 9(1), 89-110. Sibanda, P., Muchena, T., & Ncube, F. (2014). Employee Engagement and Organizational Performance in A Public Sector Organisation in Zimbabwe. International Journal of Asian Social Science, 4(1), 89-99. Simić, I. (1998). Transformational leadership-the key to successful management of transformational organizational changes. Snape, E., & Redman, T. (2010). HRM practices, organizational citizenship behaviour, and performance: A multi‐level analysis. Journal of Management Studies, 47(7), 1219-1247. Sousa-Poza, A., & Sousa-Poza, A. A. (2000). Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction. The journal of socio-economics, 29(6), 517-538. Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences (Vol. 3). Sage publications. Swathi, S. (2013). Impact of leadership on employee engagement. International Journal of Marketing, Financial Services & Management Research, 2(5), 151-157. Tabachnick, B. G., & Fidell, L. S. (2007). Multivariate analysis of variance and covariance. Using multivariate statistics, 3, 402-407. Teng, C. I., Huang, K. W., & Tsai, I. L. (2007). Effects of personality on service quality in business transactions. The service industries journal, 27(7), 849-863. Tsao HY (1990). The relationship between leader-member relationship and job performance, master thesis, Graduate Institute of Business Administration, National Chung Hsing University, Taichung, Taiwan. Wallace, L. and Trinka, J. (2009) Leadership and employee engagement.Public Management, 91(5): 10-13. Walumbwa, F.O., Avolio, B.J., Gardner, W.L., Wernsing, T.S. and Peterson, S.J. (2008) Authentic leadership: development and validation of a theory-based measure.Journal of Management, 34(1): 89-126. Welch, M. (2011). The evolution of the employee engagement concept: communication implications. Corporate Communications: An International Journal, 16(4), 328-346. Wellins, R. S., Bernthal, P., & Phelps, M. (2005). Employee engagement: The key to realizing competitive advantage. Development Dimensions International, 5, 1-31. Weng, R. H., Huang, C. Y., Tsai, W. C., Chang, L. Y., Lin, S. E., & Lee, M. Y. (2010). Exploring the impact of mentoring functions on job satisfaction and organizational commitment of new staff nurses. BMC Health Services Research, 10(1), 240. Wiley, J. W. (2014). Using employee opinions about organizational performance to enhance employee engagement surveys: Model building and validation. People and Strategy, 36(4), 38.

Factors influencing employee engagement in the Federal University of Technology Minna, Nigeria

Similar Items