Innovation capability, disruptive technology and SME's performance in Malaysia

The aim of this study is to examine the relationship between innovation capacity (IC), and firm performance (FP) mediated by disruptive technology (DT) among SMEs within Selangor, Malaysia. The theoretical model is based on the Resource-Based Theory and the Theory of Innovation. To answer the resea...

Full description

Saved in:

Bibliographic Details
Main Author:	Singh, Daljeet Singh Malkeet
Format:	Thesis
Language:	eng eng eng
Published:	2018
Subjects:	HB615-715 Entrepreneurship Risk and uncertainty Property
Online Access:	https://etd.uum.edu.my/7507/1/Depositpermission_95474.pdf https://etd.uum.edu.my/7507/2/s95474_01.pdf https://etd.uum.edu.my/7507/3/s95474_02.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.7507
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Hanafi, Norshafizah
topic	HB615-715 Entrepreneurship Risk and uncertainty Property
spellingShingle	HB615-715 Entrepreneurship Risk and uncertainty Property Singh, Daljeet Singh Malkeet Innovation capability, disruptive technology and SME's performance in Malaysia
description	The aim of this study is to examine the relationship between innovation capacity (IC), and firm performance (FP) mediated by disruptive technology (DT) among SMEs within Selangor, Malaysia. The theoretical model is based on the Resource-Based Theory and the Theory of Innovation. To answer the research questions, four hypotheses were formulated. They are; (i) There is a significant relationship between innovative capacity and SMEs performance, (ii) There is a significant relationship between innovative capacity and disruptive technology, (iii) There is a significant relationship between disruptive technology and SMEs performance, (iv) There is a significant relationship between innovative capacity and SMEs performance mediated by disruptive technology. Self-administrated questionnaires were distributed to 800 owner-managers of SMEs in Selangor. A total of 150 firms responded in this study. This study utilised the Partial Least Squares Structural Equation Modelling (PLS-SEM) to establish validity and reliabiliy of measurement model and test the relationships. The results show a positive and significant relationship between innovation capacity and firm performance mediated by disruptive technology. Owner-manager of SMEs should emphasize innovativeness on all four (4) dimensions of innovations to ensure better firm performance. The results of this study also provides a better insight for various stakeholders to further understand the effects of IC and DT on SMEs performance. The study provides empirical evidence for theoretical relationship hypothesized in the research framework and also adds to knowledge on the importance of innovativeness in all aspects of firm’s offering along with adoptation of disruptive technologies in predicting firm performance. The study is confined to firm operating in Selangor. It is recommended that future research should also include other state(s) in Malaysia.
format	Thesis
qualification_name	Doctor of Business Administration (DBA)
qualification_level	Doctorate
author	Singh, Daljeet Singh Malkeet
author_facet	Singh, Daljeet Singh Malkeet
author_sort	Singh, Daljeet Singh Malkeet
title	Innovation capability, disruptive technology and SME's performance in Malaysia
title_short	Innovation capability, disruptive technology and SME's performance in Malaysia
title_full	Innovation capability, disruptive technology and SME's performance in Malaysia
title_fullStr	Innovation capability, disruptive technology and SME's performance in Malaysia
title_full_unstemmed	Innovation capability, disruptive technology and SME's performance in Malaysia
title_sort	innovation capability, disruptive technology and sme's performance in malaysia
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2018
url	https://etd.uum.edu.my/7507/1/Depositpermission_95474.pdf https://etd.uum.edu.my/7507/2/s95474_01.pdf https://etd.uum.edu.my/7507/3/s95474_02.pdf
_version_	1747828229774770176
spelling	my-uum-etd.75072021-08-11T07:23:39Z Innovation capability, disruptive technology and SME's performance in Malaysia 2018 Singh, Daljeet Singh Malkeet Hanafi, Norshafizah Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HB615-715 Entrepreneurship. Risk and uncertainty. Property The aim of this study is to examine the relationship between innovation capacity (IC), and firm performance (FP) mediated by disruptive technology (DT) among SMEs within Selangor, Malaysia. The theoretical model is based on the Resource-Based Theory and the Theory of Innovation. To answer the research questions, four hypotheses were formulated. They are; (i) There is a significant relationship between innovative capacity and SMEs performance, (ii) There is a significant relationship between innovative capacity and disruptive technology, (iii) There is a significant relationship between disruptive technology and SMEs performance, (iv) There is a significant relationship between innovative capacity and SMEs performance mediated by disruptive technology. Self-administrated questionnaires were distributed to 800 owner-managers of SMEs in Selangor. A total of 150 firms responded in this study. This study utilised the Partial Least Squares Structural Equation Modelling (PLS-SEM) to establish validity and reliabiliy of measurement model and test the relationships. The results show a positive and significant relationship between innovation capacity and firm performance mediated by disruptive technology. Owner-manager of SMEs should emphasize innovativeness on all four (4) dimensions of innovations to ensure better firm performance. The results of this study also provides a better insight for various stakeholders to further understand the effects of IC and DT on SMEs performance. The study provides empirical evidence for theoretical relationship hypothesized in the research framework and also adds to knowledge on the importance of innovativeness in all aspects of firm’s offering along with adoptation of disruptive technologies in predicting firm performance. The study is confined to firm operating in Selangor. It is recommended that future research should also include other state(s) in Malaysia. 2018 Thesis https://etd.uum.edu.my/7507/ https://etd.uum.edu.my/7507/1/Depositpermission_95474.pdf text eng public https://etd.uum.edu.my/7507/2/s95474_01.pdf text eng public https://etd.uum.edu.my/7507/3/s95474_02.pdf text eng public dba dba Universiti Utara Malaysia Aboulnasr, K., Narasimhan, O., Blair, E., & Chandy, R. (2008). Competitive response to radical product innovations. Journal of Marketing, 72(5), 94-110. Abraham, R., Harris, J., & Auerbach, J. (2015). Disruptive Technology as Antecedent to CEO Pay-Performance Sensitivity. Technology and Investment, 6, 83-92. Abrunhosa, A. (2003). The National Innovation Systems Approach and the Innovation Matrix, Danish Research Unit for Industrial Dynamics, Summer Conference. Copenhagen. Acharya, A. S., Prakash, A., Saxena, P., & Nigam, A. (2013). Sampling: Why and how of it. Indian Journal of Medical Specialties, 4(2), 330-333. Adner, R. (2002). When Are Technologies Disruptive? A Demand-Based View of the Emergence of Competition. Strategic Management Journal, 23(8), 667-688. Aghion, Philippe and Peter Howitt (1992), “A Model of Growth through Creative Destruction”, Econometrica, 60, 323-351. Aibinu, A. A., & Al-Lawati, A. M. (2010). Using PLS-SEM technique to model construction organizations' willingness to participate in e-bidding. Automation in construction, 19(6), 714-724. Ale-Ebrahim, N., Ahmed, S., & Taha, Z. (2010). Critical factors for new product developments in SMEs virtual team. African Journal of Business Management, 4(11), 2247-2257. Almeida, H. D. & Jual, B. P. A. (2012). Determinants of Entrepreneurship in Small and Medium Companies/Enterprises of the Defense Sector. China-USA Business Review, June 2012, Vol. 11, No. 6, 796-810 Alreck, P. L., & Settle, R. B. (1995). The survey research handbook: Guidelines and strategies for conducting a survey (2nd ed.). New York, NY: McGraw Hill. Aidis, R., & Van Praag, M. (2007). Illegal entrepreneurship experience: does it make a difference for business performance and motivation? Analyzing the eff ects of illegal entrepreneurship experience in Lithuania. Journal of Business Venturing, 22(2), 283-310. Alenka, S. (2014). Determinants of SME performance: The impact of entrepreneurial Openness and Goals. Economic & Social development, 7th, International Scientific Conference, New York City. Ali Salman Saleh, & Ndubisi, N. O. (2006). An evaluation of SME development in Malaysia. International Review of Business Research Papers, 2(1), 1-14. Al-Qirim, N. (2007). The adoption of ecommerce communications and applications technologies in small businesses in New Zealand. Electronic Commerce Research and Applications, 6(4), 462-473. Amit, R., & Schoemaker, P. (1993). Strategic assets and organizational rent. Strategic Management Journal, 14(1), 33-46. Andersen, E. S. (1994). Innovation and Quality Standardisation: The Evolution of Complex Industrial Systems and Complex Product Designs, International Schumpeter Society Conference. Minister. Anthony, A. E. (2014). The Role of SME firm performance in Nigeria. Arabian Journal of Business and management Review (OMAN Chapter), 3,12. Ancona, D. G., & Caldwell, D. F. (1992). Demography and design: Predictors of new product team performance. Organization Science, 3(3), 321-341. Anonymous (2000). Creating Innovative Capacity (1999, Gilbreth Memorial Lecture). Management Services, 44, 1-8. Arawati, Z, & Za’faran, H. (2008). The Strategic Supplier Partnership in a Supply Chain Management with Quality and Business Performance. International Journal of Business and Management Science, 1(2), 129-147. Apintalisayon. (2008). Tangible versus Intangible Assets. Retrieved from http://apintalisayon.wordpress.com Appiah-Adu, K., & Satyendra, S. (1998). ‘Customer Orientation and Performance: A Study of SMEs. Management Decisions, 36(6), 385-94. Aysa, I. E. (2012). Innovative Capacity Determinants: An empirical study of Turkish firms. International Business Research, 5, 9. Bacon, L. D. (1999). Using LISREL and PLS to Measure Customer Satisfaction, sawtooth Software Conference Proceedings, La Jolla, California, Feb 2-5, 305-306. Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173–1182. Bass, B., Avolio, B., Jung, D., & Berson Y. (2003). Predicting unit performance by Assessing transformational and transactional leadership. Journal of Applied Psychology 88(2), 207–218. Backstrom, C. H. & Hursh, G. (1963). Survey Research. Evanston, IL: Northwestern University Press. Bain, J. S. (1959). Industrial Organization. New York: John Wiley & Sons. Baldwin, J. R., Bian, L., Dupuy, R., & Gellatly, G. (2000). Failure rates for new Canadian firms: New perspective on entry and exit. Retrieved on 11th, June 2016, from http://www/statcan.ca/bsolc/english/bsolc?catno=61-526-x Barba-Sánchez, V., & Martínez-Ruiz, M. (2009). A longitudinal study to assess the most influential entrepreneurial features on a new firm's growth. Journal of Small Business and Entrepreneurship, 22, 253-266. Barney, J.B. (1986). Strategic factor markets: Expectation, luck and business strategy. Management Science, 32(1), 1231-1241. Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99- 120. Barney, J. B. (1995). Looking inside for competitive advantage. Academy of Management Executive, 9(4), 49-61. Barney, J. B. (1997). Gaining and Sustaining Competitive Advantage. Reading, MA: Addison-Wesley. Bates, T. (2005). Analysis of young, small firms that have closed: Delineating successful from unsuccessful closures. Journal of Business Venturing, 20, 343-358. Bayati, A. & Taghavi, A. (2007). ‘The impacts of acquiring ISO 9000 certification on The performance of SMEs in Tehran’, The TQM Magazine, 19(2), 140-149. Bayus, B. L., Erickson, G. & Jacobson, R. (2003). “The Financial Rewards of New Product Introductions,” Management Science, 49(2), 197-210. Becherer, R. C., & Maurer, J. G. (1997). The Moderating Effect of Environmental variables on the Entrepreneurial and Marketing Orientation of Entrepreneur-led Firms. Entrepreneurship Theory and Practice, 22(1), 47-58. Becker, J.-M., Klein, K., & Wetzels, M. (2012). Hierarchical latent variable models in PLS-SEM: Guidelines for using reflective-formative type models. Long Range Planning, 45(5-6), 359–394. Bernard, M. (2018). “Why Everyone Must Get Ready For The 4th Industrial Revolution”. Forbes. Bharadwaj, A.S. (2000). “A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation,” MIS Quarterly 24(1), 169-196. Blackburn, R. & Jarvis, R. (2010). ‘The role of small and medium practices in Providing business support to small and medium-sized enterprises’. Information Paper, International Federation of Accountants, April. Blau, J. (2009). New spurs for Europe's small firms. Research Technology Management, 52(3), 5-7. BNM (2005). Definitions for Small and Medium Enterprise in Malaysia (Approved for adoption by National SME Development Council on June 2005). Kuala Lumpur: Bank Negara Malaysia. BNM. (2007). SME Info Portal. Retrieved from http://www.smeinfo.com.my BNM (2008). Bank Negara Malaysia. Handing over of National SME Development Council Secretariat Function to SMIDEC. Retrieved from http://www.bnm.gov.my BNM (2015). Bank Negara Malaysia. Annual Report. Boyd, Harper W. Jr., Ralph Westfall, and Stanley F. Stasch. (1997). Marketing Research-Text and Cases, Homewood IL: Richard D Irwin, Inc, 1977. Bontis, N., William Chua, C. K., & Richardson, S. (2000). Intellectual capital and business performance in Malaysian Industries. Journal of Intellectual Capital, 1(1), 85-100. Bolton, J. E. (1971). Report of the committee of inquiry on small firms. HMSO Cmnd. 4811. Boyd, D., Grossman, P., Lankford, H., Loeb, S. & Wyckoff, J. (2006). How Changes in Entry Requirements Alter the Teacher Workforce and Affect Student Achievement. Education Finance and Policy, 1(2),176-216. Brunt, P. (1997). Market research in travel and tourism. Butterworth-Heinemann, Oxford. Brush, C. G., & Vanderwerf, P. A. (1992). A comparison of methods and sources for obtaining estimates on new venture performance. Journal of Business Venturing, 7, 157-170. Bryman, A. (2004). Quantity and quality in social research. New York: Taylor & Francis e-Library. Burgleman, R., & Madique, M. (1988). Strategic Management of Technology and Innovation. Homewood: Irwin. Butler, J. E., Brown, B., & Chamornmarn, W. (2003). Informational networks, entrepreneurial action and performance. Asia Pacific Journal of Management, 20, 151-174. Bakar, A. B. A. (2004). Library and information science journal as a tool for containing professional development in Malaysia: A bibliometric study, The World Library And Information Congress: 70th. IFLA General Conference and Council. Buenos Aires, Argentina: Malaysian Journal of Library & Information Science. Camison, C. & Lopez, A. V. (2010). “An Examination of the Relationship between Manufacturing Flexibility and Firm Performance: The Mediating Role of Innovation,” International Journal of Operations & Production Management, 30(8), 853-878. Carayannopoulos, S. (2009). How Technology-Based New Firms Leverage Newness and Smallness to Commercialize Disruptive Technologies. Entrepreneurship Theory and Practice, 33(2), 419-438. Casson, M. (2004). Entrepreneurship and the Theory of the Firm. Paper presented at the ATOM Workshop, Paris. CCM (Company Commission of Malaysia). (2007). Statistic Report. Retrieved from http://www.ssm.com.my Cavana, R. Y., Delahaye, B. L., & Sekaran, U. (2001). Applied business research: Qualitative and quantative methods. Australia: John Wiley & Sons Ltd. Chee, S., Ismail, M., Ng, K., & Zawiah, H. (1997). Food intake assessment of adults in rural and urban areas from four selected regions in Malaysia. Mal J Nutr, 3(2), 91-102. Chin, L. (2015). Is There Any Regional Price Disparity in Peninsular Malaysia? Romanian Review of Regional Studies, 11(1), 49. Chin, W. W., & Newsted, Peter. (1999). Structural Equation Modeling: Analysis with small samples using partial least square. Sage publications, London. Chin, W.W. (2010). How to write up and report PLS analyses. In Vincenzo Esposito Vinzi, Wynne W. Chin, Jörg Henseler, and Huiwen Wang. (eds.), Handbook of Partial Least Squares, Springer Handbooks of Computational Statistics, 655-690. Berlin, Germany: Springer. Chin, W. W., Marcolin, B. L., & Newsted, P. R (2003). A Partial Least Squares Latent Variable Modeling Approach For Measuring Interaction Effects: Results From A Monte Carlo Simulation Study And Electronic Mail Emotion/Adoption Study, Information Systems Research, 14(2), 189-217. Christensen, C.M. (1997), The Innovator's Dilemma, Harvard Business School Press: Boston, MA. Clulow, V. (2007). The resource based-view and va1ue:The customer-based view of the firm. Journal of European Industrial Training, 31(1), 19-3 5. Chang, C. H., Jin, C., & Annapoorima, M. S. (2010). Developing disruptive products for emerging economies: Lessons from asian cases. Research Technology Management, Jul-Aug. Chelliah, S., Mohamed, S., & Yusliza, M. Y. (2010). Internationalization and Performance: Small and Medium Enterprises (SMEs) in Malaysia. International Journal of Business and Management, 5(6), 27-37. Chong, WY (2012). ‘Critical Success Factors for Small and Medium Enterprises: Perceptions of Entrepreneurs in Urban Malaysia’, Journal of Business and Policy Research. vol. 7 (4), pp. 204-215. Churchill, G., Jr. (1979). “A Paradigm for Developing Better Measures of Marketing Constructs,” Journal o f Marketing Research, 16, 64-73. Coakes, S. J., Steed, L., & Dzidic, P. (2006). SPSS Version 13.0 for Windows: Analysis Without Anguish. Milton Qld: John Wiley and Sons Australia. Collis, D., & Montgomery, C. (1994). Competing on resources: Strategy in the 1990s.Harvard Business Review, 7-8,(1) 18-128. Cohen, J. (1988). Statistical power analysis for the behavioral sciences. Hillsdale, NJ: Lawrence Erlbaum Associates. Coltman, T., Devinney, T. M., Midgley, D. F., & Venaik, S. (2008). Formative versus reflective measurement models: Two applications of formative measurement. Journal of Business Research, 61(12), 1250-1262. Cooper, D.R., & Schindler, P. S. (2003). Business Research Methods (8th, Edn). New York: Mcgraw Hill/Irwin. Covin, J. G., & Slevin, D. P. (1989). Strategic management of small firms in hostile and benign environments. Strategic Management Journal, 10, 75-87. Craig, A. & Hart, S. (1992). ‘Where to Now in New Product Development Research,’ European Journal of Marketing, 26(11), 1-49. Creswell, J. W. (2003) Research Design: Qualitative, Quantitative and Mixed Methods Approach, 2nd edition: Sage Publications, London. Cristina, I. F., Joao, J. F., & Mario, L. R. (2013). Drivers to firm innovation and their effects on performance: an international comparison. International Entrepreneur Management, 9, 557-580. Cronbach, L. J. (1951). “Coefficient Alpha and the Internal Structure of Tests,” Psychometrika, 16, 297-334. Croteau, A-M., & Bergeron, F. (2001). An information technology trilogy: Business strategy, technology deployment, and organizational performance. Journal of Strategic Information Systems, 10, 77-99. Cumming, B.S. (1998), “Innovation overview and future challenges”, European Journal of Innovation Management, 1(1), 21-9. Daft, R. L. (2009). Organization theory and design (10th ed.). Mason, OH: South-Western Cengage Learning Pub. Damanpour, F. & Evan, W. M. (1984). Organizational innovation and performance: The problem of organizational lag. Administrative Science Quarterly 29(3), 392–409. Damanpour, F., Szabat, K. A. & Evans, W. M. (1989). The relationship between types of innovation and organizational performance. Journal of Management Studies 26 (6), 587–601. Daneels E (2004). Disruptive technology reconsidered. A critique and research agenda. Journal of Product Innovation Management. 21(4):246-256. David. R. L., Ross. L. C., & Terry. R. S. (2007). Inter-relationship between innovation and market orientation in SMEs. Management Research New,30(12), 878-891. Dawes, J. (1999). The relationship between subjective and objective company performance measures in market orientation research: Further empirical evidence. Marketing Bulletin, 10, 65-75. Dawson, C. (2007). Practical research methods: A user-friendly guide to mastering research techniques and projects (3rd ed.). Oxford: How To Books Ltd. Deakins, D. & Freel, M. (2006). Entrepreneurship and small firms (4th ed.). Berkshire: McGraw-Hill. Dess, G. G., & Robinson, R. B. (1984). Measuring organizational performance in the absent of objective measures: The case of private-held firms and conglomerate business units. Strategic Management Journal, 5, 265-273. Dess, G.G., Lumpkin, G.T., & Covin, J.G. (1997). Entrepreneurial strategy making and firm performance: Tests of contingency and configurational models. Strategic Management Journal 18(9):677–695. Domegan, C., & Fleming, D. (2007). Marketing Research in Ireland: Theory and Practice. M.H. Gill and Company U.C. Dominic. B. C., & Wilhelmina. S. (2012). An analysis of impact of disruptive technology on the success of SMEs in a developing nation. A case of King Williams Town, South Africa. Journal of Business Management, 6, 10050-60. Drucker, P. (1985). Innovation and Entrepreneurship: Practice and Principles. New York: Harper and Rowe. Durand, R., & Coeurderoy, R. (2001). Age, order of entry, strategy orientation, and organizational performance. Journal of Business Venturing, 16, 471-494. Enkel, E., Gassmann, O., & Chesbrough, H. W. (2009). Open R&D and open innovation: Exploring the phenomenon. Journal of Research & Development Management, 39(4), 311–316. EIM, (2009). Annual Report on EU Small and Medium-sized Enterprises. Retrieved from www.ec-europa.eu EIM, (2010). Annual Report on EU Small and Medium-sized Enterprises. Retrieved, from; www.ec.europa.eu Elisabeth, Z. J., Jenny, D., & Sheelagh, M. (2012). Business orientation and innovation in SMEs. International Entrepreneur Management, 8, 145-164. Esposito Vinzi, V. (2008). The contribution of PLS regression to PLS path modelling: formative measurement model and causality network in the structural model. In: Joint Statistical Meetings (JSM) 2008, American Statistical Association, Denver, Colorado, United States of America, August 7th 2008. Esposito Vinzi V, Chin WW, Henseler J, Wang H (eds) (2010) Handbook of partial least squares: concepts, methods and applications. Springer, Heidelberg. Esposito Vinzi, V., Trinchera, L., & Amato, S. (2010). PLS Path Modeling: From Foundations to Recent Developments and Open Issues for Model Assessment and Improvement. In. V. Esposito Vinzi, W.W. Chin, J. Henseler & H. Wang (Eds) Handbook of Partial Least Squares: Concepts, Methods and Applications (47-82) Berlin, Germany: Springer Berlin Heidelberg. European Commission (2003), “Definition of micro, small and medium-sized enterprises”. Retrieved from www.eurapo.eu Fahy, J. (2000). The resource-based view of the firm: Some stumbling-blocks on the road to understanding sustainable competitive advantage. Journal of European Industrial Training, 24(2/3/4), 94-104. FAIT (Foreign Affairs and International Trade Canada). (2004). Franchising in Africa. Retrieved on 18th, June, 2016, from http://wol.international.gc.ca/canadaexport/view.aspx Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling: University of Akron Press. Fateh-Ud, D., Harald, D., & Rick, M. (2011). Strategies for small and medium-sized enterprises to compete successfully on the world market: Cases of Swedish hidden champions. Asian Business Management, 12(5), 591-612. Faul, F., Erdfelder, E., Lang, A.-G., & Buchner, A. (2007). G* Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences. Behavior research methods, 39(2), 175-191. Feinberg, R. M. (2007). Determinants of small-firm entry in US manufacturing, The 6th Annual International Industrial Organization Conference, Marymount University, Washington DC, Industrial Organization Society. Ferber, R. & Verdoorn, P.J. (1962). Research Methods in Economics and Business. The MacMillan Co, New York. Ferreira, J. (2003). Estudo do crescimento e desempenho das pequenas empresas: A influência da orientação estratégica empreendedor. Unpublished doctoral thesis, Universidade da Beira Interior, Covilhã, Portugal. Ferreira, J., & Azevedo, S. (2007). Entrepreneurial orientation as a main resource and capability on small firm's growth, Munich Personal RePEc Archive, (Vol. 5682), 1-20. Fisher, C. (2010). Researching and writing a dissertation: A guidebook for business students (3rd ed.). England: Pearson Education Limited. Forker, L. B., Vickery, S. K. and Droge, C. L. (1996). ‘The Contribution of Quality to Business Performance,’ International Journal of Operations and Production Management, 16(8), 44-62. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing Research, 39-50. Forsman, H. (2008). “Business development success in SMEs”, Journal of Small Business and Enterprise Development, 15(3), 606-22. Freeman, C. (1982). The Economics of Industrial Innovation, (2nd ed.), Frances Printer, London, UK. Foster, R., & Kaplan, S. (2001). Creative Destruction: Why Companies that are Built to Last Underperform the Market - And how to Successfully Transform Them. New York, USA : Currency Publisher. Foss, N. J.,Kor, Y. Y., Klein, P. G., & Mahoney, J. T. (2006). Entrepreneurship, Subjectivism, and the Resource-Based View: Towards a New Synthesis. Strategic Entrepreneurship Journal. Gabriela, I., & Mircea, S. A. (2013). How hard is for SME to innovate. International Conference on Management and Industrial Engineering, (6), 50-57. Galbreath, J. (2004). Determinants of Firm Success: A Resource-based Analysis. Curtin University of Technology, Western Australia. Gall, M.G., Borg, W. R. & Gall, J. P. (1998). Applying Educational Research. New York: Longman. Galston, W. A. (2010). Priority No. 1: Creating an agenda to spur job-creating Economic growth. Retrieved from, Brookings Institute website: http://www.brookings.edu Gartner, W. B., & Shane, S. A. (1995). Measuring entrepreneurship over time. Journal of Small Business, 12(4), 11-32. Garvin, D. A. (1987). ‘Competing on the eight dimensions of quality,’ Harvard Business Review, 65(6), 101-109. Gao, G. Y., Zhou, K. Z., & Yim, C. K. B. (2007). On what should firms focus in transitional economies? A study of the contingent value of strategic orientations in China. International Journal of Research in Marketing, 24(1), 3–15. Gay, L. R., Mills, G. E., & Airasian, P. W. (2011). Educational research: Competencies for analysis and applications: Pearson Higher Ed. George, D., & Mallery, P. (2003). SPSS for Windows step by step: A simple guide and reference (4th, ed.). Boston: Allyn and Bacon. Gilmore, A., D. Carson & S. Rocks. (2006). Networking in SMEs: Evaluating its contribution to marketing activity. International Business Review., 15, 278-293. Gliem, J.A, & Gliem, R. (2003). Calculating, Interpreting, and Reporting Cronbach’s Alpha Reliability Coefficient for Likert-Type Scales. Midwest Research to Practice Conference in Adult, Continuing, and Community Education. Glor, E. D. (2004). Review essay: Canada's system of innovation. The Public Sector Innovation Journal, 10(2), article 25. Gopalakrishnan, S., & Damanpour, F. (1997). ‘A Review Economics of Innovation Research in Sociology and Technology Management,’ Omega, 25(1), 15-28. Grren, P.E., & Tull, D.S. (1978). Research for Marketing Decisions. (4th, Edn)., Longman Higher Education. Gudergan, S. P., Devinney, T., Richter, N. F., & Ellis, R. S. (2012). Strategic implications for (non-equity) alliance performance. Long Range Planning, 45(5-6), 451–476. Hair, J. F. (2010). Multivariate data analysis. Prentice-Hall, Upper Saddle River: Pearson. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate Data Analysis. New Jersey: Pearson Prentice Hall. Hair, J.F., Black, W.C., Babin, B.J., & Anderson, R.E. (2010). Multivariate Data Analysis. 7th Edition. Prentice Hall, Upper Saddle River, New Jersey. Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–151. Hair, J. F., Jr., Ringle, C. M., & Sarstedt, M. (2012). Partial least squares: The better approach to structural equation modeling? Long Range Planning, 45(5/6), 312– 319. Hair, J.F., Sarstedt, M., Ringle, C.M. & Mena, J.A., (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science, 40(3), 414-433. Hair, J. F., Jr., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. (2014a). Partial least Squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review. (in press). Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks: Sage. Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM): Sage Publications. Hamel, G. (2003). Innovation as a deep capability, Leader to Leader (pp. 27). Han, J.K., Kim, N., & Srivasta, R.K. (1998), “Market orientation and organizational performance: is innovation a missing link?”, Journal of Marketing, 62(4), 30-45. Han, S. B. (2000). The effects of ISO 9000 registration efforts on Total Quality Management practices and business performance. Unpublished doctoral dissertation, University of Rhode Island, USA. Hans. R. K., Haritini. T., & Demetris. V. (2012). Innovativeness of European SMEs: Mission not yet accomplished. Economic Research, 25(2), 333-360. Harris, K. (2002). Innovation: Management Process or Unmanageable Events? Stamford, USA: Gartner, 2010, 1-5. Hashim, M. K., (2004). Relative strengths and weaknesses of SMEs in Malaysia: A review of literature. The Asian Economic Review. Hashim, H. (2015). SME Development Framework: The Malaysian Case. Retrieved on 12th, August, 2015. http://www.cbe.org.eg/.pdf Hayes, A. F. (2009). Beyond Baron and Kenny: statistical mediation analysis in the new millennium. Communication Monographs, 76(4), 408-420. DOI: 10.1080/03637750903310360. Hayes, A. F. (2012). PROCESS: A versatile computational tool for observed variable mediation, moderation, and conditional process modeling, 1–39. Retrieved from http://www.afhayes.com/ public/process2012.pdf Heffes, E. M. (2009). Strategy: Small-business priorities. Financial Executive, 25(3), 10. Helena. F., & Hannu. R. (2011). Small manufacturing and service enterprises as innovators: a comparison by size. European Journal of Innovation Management, 14(1), 27-50. Henseler, J., Ringle, C., & Sinkovics, R. (2009). The use of partial least squares path Modeling in international marketing. Advances in International Marketing, 20(2009), 277–320. Henseler. J. and Sarstedt, M. (2013). Goodness-of-fit indices for partial least squares path modeling. Computational Statistics. 28 (2), 565-580. Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. Hill, C. W. L., & Deeds, D. L. (1996). The importance of industry structure for the determination of firm profitability: A Neo-Austrian perspective. Journal of Management Studies, 33,429-451. Hoque, Z., Mia, L., & Alam, M. (2001). Market competition, computer-aided manufacturing and use of multiple performance measures: an empirical study. British Accounting Review, 33, 23-45. Hoque, Z. (2004). A contingency model of the association between strategy, environmental uncertainty and performance measurement: impact on organizational performance. International Business Review, 13, 485-502. Hoyle, R. H., & Robinson, J. C. (2004). Mediated and moderated effects in social psychological research. In Handbook of Methods in Social Psychology (pp. 213–233). Hulland, J. (1999). Use of partial least squares (PLS) in strategic management research: a review of four recent studies. Strategic Management Journal, 20(2), 195–204. Hult, G. T. M., Hurley, R. F., & Knight, G. A. (2004). Innovativeness: Its antecedents and impact on business performance. Industrial Marketing Management, 33(5), 429–438. Hunt SD, Morgan RM. (1996). The resource advantage theory of competition: dynamics, path dependencies, and evolutionary dimensions. Journal of Marketing, 60,107–14. Husher, P. G. (1984). The nature and design of post-industrial organizations. Management Science, 30, 9-33. Husin, MA & Ibrahim, MD (2014). ‘The Role of Accounting Services and Impact on Small Medium Enterprises (SMEs) Performance in Manufacturing Sector from East Coast Region of Malaysia: A Conceptual Paper’, Procedia-Social and Behavioral Sciences, 115, pp. 54-67. Hussain, I., Si, S., & Ahmed, A. (2010). Knowledge management for SMEs in developing countries. Journal of Knowledge Management Practice, 11(2), 12-25. Hussey, J., & Hussey, R. (1997) Business Research: A practical guide for undergraduate and postgraduate students. Basingstoke: Macmillan. Chapter 1. Hwang, H., Malhotra, N. K., Kim, Y., Tomiuk, M. A., & Hong, S. (2010). A comparative Study on parameter recovery of three approaches to structural equation modeling. Journal of Marketing Research, 47 (Aug), 699-712. Ismail, W., & Abdmajid, R. (9, June 2007), “Framework of the culture of innovation: Journal Kemanusiaan, bil. 1-5. Jaworski, B.J. and Kohli, A.K. (1993), “Market orientation: antecedents and consequences”, Journal of Marketing, 57(7), 53-70. Jiyoung, P., Min, H., & Soowook, K. (2007). Study on the influence of Government's research & Development (R&D) Policy in SMEs performance. Johne, A. (1999). ‘Successful Market Innovation,’ European Journal of Innovation Management, 2(1), 6-11. Johne, A., & Davies, R. (2000), ‘Innovation in Medium-Sized Insurance Companies: How Marketing Adds Value,’ International Journal of Bank Marketing, 18(1), 6-14. Jones, O. & Macpherson, A. (2005). Power and Inter-Organizational Learning: Intertwining New Knowledge. Manchester Metropolitan University Business School Working Paper Series. Kalin, F. Z. (2014). Small innovative companies make a big difference. European View, 13, 161-7. Kampschroeder, K. F., Ludwig, N., Murray, M. A., & Padmanabhan, P. (2008). The stitch house: A case of entrepreneurial failure. Journal of the International Academy for Case Studies, 14(3), 31-37. Kamyabi, Y., & Devi, S. (2011). The impact of advisory services on Iranian SME performance: An empirical investigation of the role of professional accountants. Journal of Business Management, 43(2), 61-72. Kanter, R. M. (1983). The Change Masters. London: Unwin. Kaplan, R.S., & Norton, D.P. (2004). Measuring the strategic readiness of intangible assets. Harvard Business Review. 82(2): 52-63. Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: measure that Drive performance. Harvard Business Review, 171-179. Kaplan, R. S., & Norton, D. P. (2004). Strategy Maps. Boston: Harvard Business School Press. Kemp, R. G. M., Folkeringa, M., Jong, J. P. J. & Wubben, E. F .M. (2003), Innovation and Firm Performance, Research Report H200207, Netherlands. Khairuddin, H. (2001). Distinctive Capabilities and SMEs Performance: Empirical Evidence From Malaysia. Malaysian Management Journal, June/December 2001. Kim, W. C. & Mauborgne, R. (2005). Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant. 1st Edn. Harvard Business Review Press. Kim, W. C. Mauborgne, R. 2007, Blue ocean strategy. Leadership Excellence. Kleinknecht, A. & Oostemdorp, R. (2002). ‘R and D and export performance: taking account of simultaneity’, in Innovation and Firm Performance. London: Palgrave, 310–320. Kline, R. B. (2011). Principles and Practice of Structural Equation Modeling (5th ed.). New York: The Guilford Press. Klomp, L. & Leeuwen, G. (1999). “The importance of innovation for company performance’, Netherlands Official Statistics, Vol. 14, 26–35. Kock, N. (2015). WarpPLS 5.0 User Manual. 2015. Laredo, TX:: ScriptWarp Systems. Kock, N. (2016). Hypothesis Testing with Confidence Intervals and P Values in PLS-SEM. International Journal of e-Collaboration (IJeC), 12(3), 1-6. Kock, N., & Lynn, G. (2012). Lateral collinearity and misleading results in variance-based SEM: An illustration and recommendations. Journal of the Association for Information Systems, 13(7). Kor, Y. Y. & Mahoney, J. T. (2000). Penrose‘s resource-based approach: The process and product of research creativity. Journal of Management Studies, 37(1), 109-139. Krejcie, R., & Morgan, D. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30, 607-610. Krosnick, J. A., & Fabrigar, L. R. (1997). Designing rating scales for effective measurement in surveys. In L. E. Lyberg, P. Biemer, M. Collins, E. D. De Leeuw, C. Dippo, N. Schwarz, & D. Trewin (Eds.), Survey Measurement and Process Quality (pp. 141–164). John Wiley & Sons. KTAK. (2006). Keusahawanan: PUNB Perkenal Skim Usahawan Pemborong. Retrieved from http://www.idesa.net.my Lacity, M., & Jansen, M. A. (1994). Understanding quality data: A framework of text analysis methods. Journal of Management Information System, 11, 137-160. Langley, D.J., Pals, N. & Ort, J.R. (2005). ‘Adoption of Behaviour: Predicting Success for Major Innovations,’ European Journal of Innovation Management, 8(1), 56-78. Laurence, G. W., Eric, J. M., & Jennifer, L. F. (2013). Strategic Orientation and SME Performance: Conceptual, Operational & Relational Issues. Journal of Business & Entrepreneurship. Lee, K., & Kang, S. M. (2007). Innovation types and productivity growth: Evidence from Korean manufacturing firms. Global Economic Review, 36(4), 343-359. Lew, Y. K., & Sinkovics, R. R. (2013). Crossing borders and industry sectors: Behavioral governance in strategic alliances and product innovation for competitive advantage. Long Range Planning, 46(1-2), 13–38. Li, X., & Mitchell, R. K. (2009). The pace and stability of small enterprise innovation in highly dynamic economies: A china-based template. Journal of Small Business Management, 47, 370-397. Liao, J., Welsch, H., & Moutray, C. (2008). Start-up resources and entrepreneurial discontinuance: The case of nascent entrepreneurs. Journal of Small Business Strategy, 19(2), 1-15. Lietz, P. (2010). Research into questionnaire design: a summary of the literature.International Journal of Market Research, 52(2), 249-272. DOI: 10.2501/S147078530920120X Lowry, P. B., & Gaskin, J. (2014). Partial Least Squares (PLS) Structural Equation Modeling (SEM) for building and testing behavioral causal theory: When to choose it and how to use it. IEEE Transactions on Professional Communication, 57(2), 123–146. Lucky, EO & Olusegun, AI. (2012). Is small and medium enterprises (SMEs) an entrepreneurship?. International Journal of Academic Research in Business and Social Sciences, vol. 2, pp. 487-496. Luecke, Richard, & Katz. (2003). Managing Creativity and Innovation. BostonMA: Harvard Business School Press. Lumpkin, G. T., & Dess, G. G. (1996). Clarifying the entrepreneurial orientation construct and linking it to performance. Academic Management Review, 21(1), 135-172. MacKinnon et al. (2002). A Comparison Methods to Test Mediation and Other Intervening Variables Effects. Psychological Methods, 7(1), 83-104. Mahmood, R., & Hanafi, N. (2013). Entrepreneurial Orientation and Business Performance of Women-Owned Small and Medium Enterprises in Malaysia: Competitive Advantage as Mediator. International Journal of Business and Social Science, 4(1), 82-90. Malaysia Prime Minister’s Department, Performance Management and Delivery Unit (PEMANDU), Economic Transformation Programme: A Roadmap ForMalaysia (2010). Retrieved from http://www2.moh.gov.my Malaysia. (2006). Ninth Malaysian Plan 2006-2010. Kuala Lumpur: National Printing Department. Malaysia. (2011). Tenth Malaysian Plan 2011-2015. Kuala Lumpur: National Printing Department. Malaysia. (2016). Eleventh Malaysian Plan 2016-2020. Kuala Lumpur: National Printing Department. Malaysia Ministry of Finance, Economic Report 2014/2015: Malaysia's economy. Retrieved from http://www.treasury.gov.my Malhotra, N.K., Kim, S.S., & Patil, A. (2006). Common Method Variance in IS Research: A comparison of Alternative Approaches and a Reanalysis of Past Research, Management Science 52(12), 1865-1883. March, J., & Simon, H. (1958). Organizations. New York: J.Wiley. Marcoulides, G., Chin, W., & Saunders, C. (2009). A critical look at partial least squares modeling. MIS Quarterly, 33(1), 171–175. Marnix, A. (2006). Inhibitors of disruptive innovation capability: A conceptual model. European Journal of Innovation Management, 9(2), 215-263. Marques, C., & Monteiro-Barata, J. (2006) ‘Determinants of the innovation process: an empirical test for the Portuguese manufacturing industry’, Management Research, 4(2), 111–124. Matlay, H. (2005). The impact of resource on SMEs: Critical perspective. Journal of Manufacturing Technology, 17(2). Matlay, H. (2005). Beyond Innovation: Collaboration and Competition amongst Small e-Businesses in Europe. UCE Business School Research Seminar, University of Central England, Birmingham. Matthews, M. (2009). Giving Preparedness a Central Role in Science and Innovation Policy (pp. 12). Canberra: Federation of Australian Scientific and Technological Societies (FASTS). Mayanyn, L. M., & Maria, T. O. F. (2016). Identification of Innovation Capabilities for Micro and Small Enterprise in Morelos, Mexico. Review of Business & Finance Studies, 7(1), 79-92. Meyer, C. (1998). Relentless Growth. Retrieved from http://www.1000ventures.com Ministry of Finance (2003). Malaysia Economic Report 2003-2004. Kuala Lumpur: Ministry of Finance. Ministry of Finance (2009). Malaysia Economic Report 2009-2010. Kuala Lumpur: Ministry of Finance. Minna, S. (2014). Innovation capability for SME success: Perspective of financial and operational performance. Journal of Advance in Management Research. Miller, W, Horner, S., & Hollingsworth, A. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, 63, 408-414. Crossref, Medline. Mohd Khairuddin Hashim. (2007). SMEs in Malaysia : A Brief Handbook. Petaling Jaya: August Publishing. MOGOLLÓN, R., Vaquero, A. (2004). El comportamiento innovador y los resultados de la empresa: Un análisis empírico. Proceedings of the XVIII Congreso Anual y XIV Congreso Hispano-Francês, AEDEM, Ourense, Spain. Mok, M. K. (2009). The Relationship between Innovativeness and the Performance of Small and Medium-size Enterprises (SMEs) of Malaysian Manufacturing Sector. International Journal of Management and Innovation, 1 (2), 1-14. Mooi, E. A., & Sarstedt, M. (2011). A concise guide to market research: The process, data, and methods using IBM SPSS statistics. Berlin: Springer. Moser, C.A., & Kalton, G. (1985). Survey Methods in Social Investigation. Routledge, 2nd, Edn. Moullin, M. (2007). Performance measurement definitions: Linking performance measurement and organisational excellence. International Journal of Health Care Quality Assurance, 20(3), 181–183. Musa, H., & Chinniah, M. (2016). Malaysian SMEs Development: Future and Challenges on Going Green. Procedia-Social and Behavioral Sciences, 224, 254-262. Myers, S. & Marquis, D.G. (1969). ‘Successful Industrial Innovations,’ National Science Foundation, Washington, DC. Nas, S.O., & Leppälahti, A. (1997). Innovation, Firm Profitability and Growth. Oslo: Step Group. Neely, A., Gregory, M., & Platts, K. (1995). Performance measurement system design: A literature review and research agenda. International Journal of Operations & Production Management, 15(4), 80–116. Nelson, R. R., & Winter, S. G. (1982). An Evolutionary Theory of Economic Change. Belknap Press, Cambridge, MA. Neuman, L. W. (1997). ‘Social Research Methods: Qualitative and Quantitative Approaches’. Needham Heights, MA: Allyn & Bacon. New Straits Times (2018). 4th Industrial revolution and the age of optimization. New Straits Times, 10th/June/2018. Nordin, NAM, Hamid, AHA & Woon, CC (2011). ‘Factors affecting profitability of women entrepreneurs business in Malaysia’, Annual Summit on Business and Entrepreneurial Studies (ASBES 2011), pp. 972-985. Noraini Attan (2002), Tahap Kesediaan Guru Dalam Penggunaan Teknologi Maklumat Berasaskan Komputer Bagi Pengajaran Dan Pembelajaran Sains. UKM : Tesis Sarjana. Tidak Diterbitkan. Noor Hazlina Ahmad & Pi-Shen Seet (2009), Dissecting behaviours associated with business failure: A qualitative study of SMEs owners in Malaysia and Australia, Asian Social Science, 5(9). NSDC (2007). SME Annual Report 2007: National SME Development Council. Nunnally, J.C., & Bernstein, I.H. (1994). Psychometric theory (3rd ed.). New York: McGraw-Hill. OECD (1992). OECD Proposed Guidelines for Collecting and Interpreting Technological Innovation. Paris: Organization for Economic Co-operation and Development. OECD (2005a) Oslo Manual: Guidelines for Collecting and Interpreting Innovation Data, 3rd edition. OECD (2005b). Organization for Economic Co-operation and Development, Oslo Manual. Retrieved from http://www.oecd.org OECD. (2008). Globalization and Small and Medium Enterprises (SMEs). Paris: Organization for Economic Cooperation and Development. Oke, A., Burke, G., & Myers, A. (2003). Innovation types and their impact on performance in UK SMEs. Retrieved from http://www.sm.cranfield.ac.uk Oke, A., Burke, G. & Myers, A. (2007). ‘Innovation Types and Performance in Growing UK SMEs,’. International Journal of Operations and Production Management, 27(7), 735-753. Okpara, J. O., & Wynn, P. (2007). Determinants of small business growth constraints in a subsaharan african economy. SAM Advanced Management Journal, 72(2), pp.24-35. Ostgaard, T., & Birley, S. (1994). Personal networks and firm competitive strategy – a strategic or coincidental match? Journal of Business Venturing, 9, 281-305. Ostgaard, T. A., & Birley, S. (1996). New venture growth and personal networks. Journal of Business Research, 36 (1), 37-50. Oswald, T. E., & Hassan, Z. (2006). The role of national culture on the performance effect of entrepreneurial orientation in Malaysia: A proposed research framework. Paper presented at the Proceedings of 2006 AIB South East Asia Conference, 7-9 December 2006, Bangkok, Thailand. Otero-Neira, C., Lindman, M. T., & Fernández, M. J. (2009). Innovation and Performance in SME Furniture Industries: An International Comparative Case Study,’ Marketing Intelligence & Planning, 27(2), 216-232. Paap, J., & Katz, R. (2004). Anticipating Disruptive Innovation. Research Technology Management, 47(5),13-22. Pallant, J. (2005). SPSS Survival Manual, A step by step guide to data analysis using SPSS for Windows (version 12). Sydney: Ligare. Pallant, J. (2007).SPSS Survival Manual. 3rd Ed, New York: McGraw-Hill. Pallant, J. (2011). A step by step guide to data analysis using SPSS (4th ed.). Australia: Allen & Unwin Pearce, J. A., Robbins, D. K., & Robinson, R. B., (1987). The impact of grand Strategy and planning formality on financial performance. Strategic Management Journal, 8(2), 125-134. Penrose, E. T. (1959). The Theory of the Growth of the Firm. New York: John Wiley. Peng, D. X., & Lai, F. (2012). Using partial least squares in operations management research: A practical guideline and summary of past research. Journal of Operations Management, 30(6), 467–480. Peter, J. P. (1979). Reliability: A review of psychometric basics and recent marketing practices. Journal of Marketing Research, XVI, 6 - 17. Petter, S., Straub, D., & Rai, A. (2007). Specifying formative constructs in information systems research. MIS quarterly, 623-656. Pettis, M. (2010). China new year, and one more vote for GDP-adjusted bonds. Retrieved from, http://www.mpettis.com Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods,Instruments, and Computers, 36, 717–731. Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40, 879–891. Puente, L. M., & Rabbino, H. (2003). Creating value with strategic resources. Retrieved from, http://www.iseesystems.com Pooran, W. (2013). Open innovation in SMEs- A dynamic approach to modern entrepreneurship in the twenty-first century. Journal of small business and Enterprise management, 20(2), 258-278. Quaddus, M. A., & Hofmeyer, G. (2007). An investigation into the factors influencing the adoption of B2B trading exchanges in small businesses. European Journal of Information Systems, 16(3), 202 -215. Ramayah, T., Mohamed, S., Muhamad, J. & Ng, G.C., (2004). Organizational Learning, Proprietary Technology, and Manufacturing Performance: A Glimpse from the Malaysian Manufacturing Firms. International Journal of Innovation and Incubation, 1(1), 63-90. Rahman, N. A., Yaacob, Z., & Radzi, R. M. (2016). The challenges among Malaysian SME: A theoretical perspective. World Journal of Social Sciences, 6(3), 124-132. Reichheld FF, (1996). The Loyalty Effect, Harvard Business School Press, Boston, Massachusetts. Reinartz, W., Krafft, M., & Hoyer, W. D. (2004). The customer relationship management process: Its measurement and impact on performance. Journal of Marketing Research, XLI, 293–305. Ringle, C. M., Wande, S., & Becker, J.-M. (2014). Smartpls 3.0. Hamburg: SmartPLS. Retrieved from http://www.smartpls.com Ringle, C. M., Sarstedt, M., & Mooi, E. A. (2010). Response-based segmentation using finite mixture partial least squares. Annals of Information Systems, 8, 19–49. Ritter, T., & Gemunden, H. G. (2004). The impact of [a] company's business strategy on its technological competence, network competence and innovation success. Journal of Business Research, 5(7), 548-556. Roberts, P., Amit, R. (2003). The dynamics of innovative activity and competitive advantage: The case of Australian retail banking, 1981 to 1995. Organization Science, 14 (2), 107-122. Roberts, D., Baker, S., & Walker, D. (2005). Can we learn together? Co-creating with consumers. International Journal of Market Research, 47(4), 1-21. Robinson, R.B., & Pearce, J.A. (1988), Planned patterns of strategic behavior and their relationship to business-unit performance, Strategic Management Journal, 9(1), 43-60. Robinson, K. C. (1998). An examination of the influence of industry structure on eight alternative measures of new venture performance for high potential independent new ventures. Journal of Business Venturing, 14, 165-187. Robins, J. (2012). Partial-least squares. Long Range Planning, 45(5/6), 309–311. Rodriguez Cano, C., Carrillat, F.A. & Jaramillo, F. (2004). ‘A Meta-Analysis of the Relationship between Market Orientation and Business Performance: Evidence from Five Continents,’ International Journal of Research in Marketing, 21 (2), 179-200. Rogers, E.M.,& Shoemaker, F.F. (l971). Communications of Innovations. New York: The Free Press. Roscoe JT. Fundamental Research Statistics for the Behavioural Sciences. New York: Holt Rinehart & Winston. 1975;2. Rosser, S. V., & Taylor, M. Z. (2008). Economic security: Expanding women's participation in U.S. science. Harvard International Review, 30(3), 20-24. Rucker, D. D., Preacher, K. J., Tormala, Z. L., & Petty, R. E. (2011). Mediation analysis in social psychology: Current practices and new recommendations. Social and Personality Psychology Compass, 5(6), 359–371. Rumelt, D. P. (1984). Towards a strategic theory of the firm. Alternative theories of the firm. In R. Lamb (Ed.), Competitive Strategic Management (pp. 286–300). Englewood Cliffs, N.J: Prentice-Hall. Rugman, A. M., & Verbeke, A. (2002). Edith Penrose's contribution to the resource-based view of strategic management. Strategic Management Journal, 23, 769-780. Salant, P., & Dillman, D.A (1994). How to conduct your own survey. Wiley. Salaman, G., Storey, J., & Billsberry, J. (2005). Strategic Human Resource Management: Theory and Practice. London:Sage Publication. Salikin, N, Wahab., & Muhammad, I. (2014). Strengths and Weaknesses among Malaysian SMEs: Financial Management Perspectives. Procedia-Social and Behavioral Sciences, 129, pp. 334-340. Saleh, A. S., & Ndubisi, N. O. (2006). An evaluation of SME development in Malaysia. International Review of Business Research Papers, 2(1), 1-14. Sandvik, I.L. (2003). ‘The Impact of Market Orientation on Product Innovativeness and Business Performance,’ International Journal of Research in Marketing, 20(4), 255-376. Santiago, J., & Moesel, D. (2007). Perceived entrepreneurial ability and business relationships among minority business owners in the Midwest. International Business and Management. Sarantokas, S. (2005). Social Research, (3rd, edn). Palgrave MacMilan. Sarstedt, M., Ringle, C. M., & Hair, J. F. (2014). PLS-SEM: Looking back and moving forward. Long Range Planning, XXX, 1–6. Sathe, V. (2003). Corporate entrepreneurship: Top managers and new business Creation. Cambridge: University Press. Saul, J. Berman & Jeff Hagan. (2006). “How technology-driven business strategy can spur innovation and growth”. Strategy & leadership, Vol. 34, Iss 2pp, 28-34. Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methods for business students (5th ed.). Essex, England: Pearson Education Limited. Schumpeter, J. A. (1934). The Theory of Economic Deve1opment.Cambridge MA: Harvard University Press. Schumpeter, J. A. (1939). Business Cycles: A Theoretical, Historical, and Statistical Analysis of Capitalist Process. New York and London: McGraw-Hill. Schumpeter, J. A. (1942). Capitalism, Socialism and Democracy. New York: Harper. Schumpeter, J.A. (1950). Capitalism, Socialism and Democracy. New York: Harper Brothers. Scupola, A. (2009). SME's e-commerce adoption: Perspectives from Denmark and Australia. Journal of Enterprise Information Management, 22(1/2), 152 - 166. Sekaran,U. (1992). Research Methods for Business: A skill-building approach (2nd, edn). John Wiley & Son: New York. Sekaran, U. (2000). Research Methods for Business: A skill-building approach, (3rd, edn). New York: John Wiley. Chapters 1 and 2. Sekaran, U. (2004). Research methods for business: A skill-building approach (4th, edn). New York: John Wiley and Sons. Sekaran, U., & Bougie, R. (2010). Research Methods for Business: A skill Building Approach (5th ed). John Wiley and Sons Inc. Shefsky, L. (1994). Entrepreneurs Are Made Not Born: Secrets from 200 Successful Entrepreneurs. New York: McGraw-Hill. Silva, M. J., (2003). Capacidade inovadora empresarial – Estudo dos factores impulsionadores e limitadores nas empresas industriais portuguesas. Unpublished doctoral thesis, Universidade da Beira Interior, Covilhã, Portugal. Singh, K. (2007). Quantitative social research methods. India, New Delhi: Sage Publications Siringoringo, H., Prihandoko, Tintri, D., & Kowanda, A. (2009). Problems face by small and medium business in exporting products. Delhi Business Review, 10(2), 49-56. Sircar, S., Turnbow, J.L. & Bordoloi, B. (2000), “A framework for assessing the Relationship between information technology investments and firm performance”, Journal of Management Information Systems, 16(4), 69-97. Slattery, E.L., Voelker, C.C.J., Nussenbaum, B., Rich, J.T., Paniello, R.C. & Neely, J.G. (2011). A Practical Guide to Surveys and Questionnaires. Otolaryngology–Head and Neck Surgery, 144(6), 831 –837. DOI: 10.1177/0194599811399724 Smale, W. (2009). Small firms want help to drive GDP. Retrieved from, http://www.news.bbc.co.uk SME Annual Report. (2010/2011). Retrieved from, www.smecorp.gov.my SME Annual Report. (2013/2014). Small and Medium Enterprise (SME) Annual Report 2014. Retrieved from, http://www.smecorp.gov.my SME Annual Report. (2014/2015). Retrieved from, www.smecorp.gov.my SME Annual Report. (2015). Retrieved from, www.smecorp.gov.my SME Bank Berhad. 2016. http://www.ismebiz.com SMIDEC. (2014). SME Performance 2014. Percetakan Nasional Malaysia Berhad, Kuala Lumpur. Smith, T. M. & Reece, J. S. (1999), "The relationship of strategy, fit, productivity and business performance in a services setting." Journal of Operations Management, 17, No. 2, pp. 145-161. Sosik J J, Kahai S S, Piovoso M J (2009) Silver bullet or voodoo statistics? A primer for using the partial least squares data analytic technique in group and organization research. Emerald Management Reviews: Group & Organization Management, 34(1), 5-36. Sood, A,.& Tellis, G. J. (2005), “Technological Evolution and Radical Innovation,” Journal of Marketing, 69(July), 152–68. Srinivasan, R., Lilien, G., & Rangaswamy, A. (2002). “Technological Opportunism and Radical Technology Adoption: An Application to E-Business,” Journal of Marketing, 66(3), 47-60. Straub, D., Boudreau, M.-C., & Gefen, D. (2004). Validation guidelines for IS positivist research. The Communications of the Association for Information Systems, 13(1), 380-427 Tabachnick, B. G., & Fidell, L. S. (2013). Using multivariate statistics (6th ed.). New Jersey: Pearson Education Inc. Tan, K. S., Chong, S. C., Lin, B., & Eze, U. C. (2009). Internet-based ICT adoption: Evidence from Malaysian SMEs. Industrial Management & Data Systems, 109(2), 224 – 244. Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533. Tellis, G.J. (2006), Disruptive Technology or Visionary Leadership? Journal of Product Innovation Management, 23(1), 34-38. The Star Online (2011). Budget 2016 Highlights. The Star. Retrieved Mar, 28th, 2016, from http://thestar.com.my/news. The Star Newspaper (2016). Knowledge gap on importance of ICT among local SMEs. StarBiz, 18/April/2016. The Star Newspaper (2017). The future is here. TheStar, 6/Sept/2017. Tidd, J., Bessant, J., & Pavitt, K. (1997). Managing Innovation. Chichester UK: Wiley. Timothy, L. P., & James, A. W. (2007). SME performance: A case for internal consistency. Journal of Small Business Strategy, 18, 1. Thorton, P. H. (1999). The sociology of entrepreneurship. Annual Review of Sociology, 25, 19-46. TM Info-Media Sdn. Bhd. (2016). www.yellowpages.my Tokuda, A. (2004). Amending the resource-based view of strategic management from an entrepreneurial perspective (pp. 21). Reading, UK: Henley Business School, University of Reading. Tsai, M. T., & Li, Y. H. (2007). Knowledge creation process in new venture strategy And performance. Journal of Business Research 60, 371-381. Tsamenyi, M., Onumah, J., & Tetteh-Kumah, E. (2008). Post-privatization performance and organizational changes: Case studies from Ghana. Critical Perspectives on Accounting, 1-25. Tse, A. C. B., Sin, L. Y. M., Yau, O. H. M., Lee, J. S. Y., & Chow, R. (2004). A firm’s role in the marketplace and the relative importance of market orientation and relationship marketing orientation. European Journal of Marketing, 35(9/10), 1158-1172. Uddin, M. K. (2006). The role of diffusion of innovations for incremental development in small enterprises. Technovation, 26, 274-284. UNDP (2007). Malaysia Small and Medium Enterprises (Report). Kuala Lumpur: United Nations Development Programme. Urbach, N., & Ahlemann, F. (2010). Structural equation modeling in information systems research using partial least squares. JITTA: Journal of Information Technology Theory and Application, 11(2), 5. U.S. Census Bureau. (2008). Statistics of U.S. Businesses (SUSB): States, NAICS Sectors. Retrieved on 14th, April, 2016, from http://www.census.gov US SBA (United States Small Business Administration). (2009). Starts and closures of employer firms, 2004-2008. Retrieved from, http://www.sba.gov US SBA (Small Business Administration Office of Advocacy). (2014). Retrieved April, 2016, from http://www.sba.gov/advocacy. US SBA (Small Business Administration Office of Advocacy). (2014).Frequently Asked Questions. Retrieved April, 2016, from http://www.sba.gov/advocacy. Uthayakumaran, N., & Venkatasubramanian, S. (2015). An Alternate approach to Multi-Stage Sampling: UV Cubical Circular Systematic Sampling Method. International journal of statistics and applications, 5(5), 169-180. Utterback, J. M., & Abernathy, N. J. (1975). A dynamic model of product and process innovation. Omega, 36, 639-656. Utterback, J. M. (1996). Mastering the dynamics of innovation. Harvard Business Press. Van Praag, C. M. (2003). Business survival and success of young small business owners. Small Business Economics, 21(1), 1-17. Varis, M., & Littunen, H. (2010). Types of innovation, sources of information and performance in entrepreneurial SMEs. European Journal of Innovation Management, 13(2), 128-154 Veal, A.J. (2006). Research Methods for Leisure and Tourism, 3rd Edition, Harlow: Pearson Education. Venkatraman, N. and Ramanujan, V. (1986), “Measurement of business performance in Strategy research: a comparison of approaches”, Academy of Management Review, 11(4), 801-15. Venkatranam, N., & Ramanujam, V. (1987). Measurement of business economic performance: An examination of method convergence. Journal of Management 13,109-122. Venkatranam, N. (1989). Strategic orientation of business enterprises: the construct dimensionality and measurement. Management Science, 35(8), 942-962. Walker, R. M. (2007). An empirical evaluation of innovation types and organizational and environmental characteristics: Towards a configuration framework. Journal of Public Administration Research, 10. Wan, D., Ong, C.H. & Lee, F. (2005). ‘Determinants of Firm Innovation in Singapore,’ Technovation, 25(3), 261-8. Wang, C.L. & Ahmed, P.K. (2004), ‘The Development and Validation of the Organizational Innovativeness Construct Using Confirmatory Factor Analysis,’ European Journal of Innovation Management, 7(4), 303-13. Wang, E. (2003). Effect of the fit between information processing requirements and capacity on organizational performance. International Journal of Information Management, 23, 239 - 247. Watson, J. (2007). Modeling the relationship between networking and firm performance. Journal of Business Venturing, 22, 852-874. Wennekers, A.R.M., & A.R. Thurik (1999), Linking entrepreneurship and economic growth, Small Business Economics 13, 27-55. Wernerfelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5, 171-180. Wiklund, J. (1999). The sustainability of the entrepreneurial orientation-performance relationship. Entrepreneurship Theory & Practice, Fall: 37-48. Wilkinson, L., & The APA Task Force on Statistical Inference. (1999). Statistical methods in psychology journals: Guidelines and explanations. American Psychologist, 54, 594-604. Wiseman, F., & Billington, M., (1984). Comment on a standard definition of responses rates. Journal of Marketing Research 2 (3), 336-338. Wong, K. K. (2010). Handling small survey sample size and skewed dataset with partial Least square path modelling. Vue: The Magazine of the Marketing Research and Intelligence Association, November, 20-23. Wright, P. M.,Dunford, B. B., & Snell, S. A.(2003). Human Resources and the Resource Based View of the Firm. Journal of Management, 2(7), 70 -721. Yusuf, A. (2002). Environmental uncertainty, the entrepreneurial orientation of business ventures and performance. International Journal of Commerce and Management, 12(3/4), 83-103. Zaltman, G., & Burger, P.C., (1975). Marketing Research: Fundamentals and Dynamics. Hinsdale, Illinois: Dryden Press. Zhou, K. Z., & Li, C. B. (2010). How strategic orientations influence the building of dynamic capability in emerging economies. Journal of Business Research, 63(3), 224–231. Zikmund, W. G. (2000). Exploring Marketing Research (6th ed.) Dryden Press: Orlando, FL. Zikmund, W. G. (2003). Business Research Methods (7th ed.). Mason, OH: South-Western. Zikmund, W.G., Babin, B.J., Carr, J.C., & Griffin, M. (2010). Business Research Methods (8th, Ed). Canada: South-Western CENGAGE Learning. Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2013). Business research methods (8th ed.). Canada: South-Western, Cengage Learning. Zohari, T. (2008). ‘Iranian government globalization policy impacts on SMEs and the corresponding effect on Iranian Swedish trade’. URL:http://www.digitpro.co.uk/paper/iran_ sweden.pdf www.oecd.org/cfe/smes/2090740.pdf Organisation for Economic Co-operation and Development (OECD). Retrieved, 1st/April/2016. www.oecd.org/cfe/smes/ Organisation for Economic Co-operation and Development (OECD). Retrieved, 1st/April/2016. www.epu.gov.my Economic Planning Unit (EPU). Re-engineering Economic Growth for Greater Prosperity. Eleventh (11) Malaysian Plan 2016 – 2020. Retrieved, 1st/April/2016. www.kpdnkk.gov.my KEMENTERIAN PERDAGANGAN DALAM NEGERI, KOPERASI DAN KEPENGGUNAAN. Retrieved, 1st/April/2016. www.sba.gov/advocacy USA office of Advocacy. Retrieved 1st/April/2016. www.techopedia.com/definition/14341/disruptive-technology www.cio.com CIO Magazine. Retrieved 1st/April/ 2016.

Innovation capability, disruptive technology and SME's performance in Malaysia

Similar Items