The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer

The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer

The purpose of this study is to examine the relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officers. This study was conduct in Royal Police Headquarters Contingent Kedah. A total of 234 questionnaires were distributed among p...

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Main Author: Ng, Hooi Yee
Format: Thesis
Language:eng
eng
Published: 2018
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/7551/1/s818518_01.pdf
https://etd.uum.edu.my/7551/2/s818518_02.pdf
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id my-uum-etd.7551
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Hassan, Zuraida
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Ng, Hooi Yee
The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer
description The purpose of this study is to examine the relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officers. This study was conduct in Royal Police Headquarters Contingent Kedah. A total of 234 questionnaires were distributed among police officers that become the respondents for this research. In this entire study, the data were gathered through questionnaires and was analyzed through statistical model such as descriptive, reliability and multiple regression analysis. All these analysis are used to answer research question, objective and hypothesis in this research study. As a conclusion, the results showed that there had not significant relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officers.
format Thesis
qualification_name masters
qualification_level Master's degree
author Ng, Hooi Yee
author_facet Ng, Hooi Yee
author_sort Ng, Hooi Yee
title The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer
title_short The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer
title_full The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer
title_fullStr The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer
title_full_unstemmed The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer
title_sort relationship between role conflict, work overload, interpersonal communication and job stress among royal malaysia police officer
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2018
url https://etd.uum.edu.my/7551/1/s818518_01.pdf
https://etd.uum.edu.my/7551/2/s818518_02.pdf
_version_ 1747828232493727744
spelling my-uum-etd.75512021-08-11T04:11:49Z The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer 2018 Ng, Hooi Yee Hassan, Zuraida School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment The purpose of this study is to examine the relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officers. This study was conduct in Royal Police Headquarters Contingent Kedah. A total of 234 questionnaires were distributed among police officers that become the respondents for this research. In this entire study, the data were gathered through questionnaires and was analyzed through statistical model such as descriptive, reliability and multiple regression analysis. All these analysis are used to answer research question, objective and hypothesis in this research study. As a conclusion, the results showed that there had not significant relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officers. 2018 Thesis https://etd.uum.edu.my/7551/ https://etd.uum.edu.my/7551/1/s818518_01.pdf text eng public https://etd.uum.edu.my/7551/2/s818518_02.pdf text eng public masters masters Universiti Utara Malaysia Abbasi, T. F. (2015). Impact of work overload on stress, job satisfaction, and turnover intentions with moderating role of Islamic work ethics. Management Studies and Economic Systems, 2(1), 27–37. Aghdasi, S., Kiamanesh, A. R., & Ebrahim, A. N. (2011). Emotional intelligence and organizational commitment: Testing the mediatory role of occupational stress and job satisfaction. Procedia - Social and Behavioral Sciences, 29, 1965–1976. Ali, S., & Farooqi, Y. A. (2014). Effect of work overload on job satisfaction, effect of job satisfaction on employee performance and employee engagement. 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