The relationship between work engagement and organisational commitment among nurses in a private hospital in Klang valley

In current healthcare industry, specifically in private hospital sector in Klang valley, loyal and committed employees are very important to sustain the organisation competitiveness as these loyal and committed employees specifically nurses directly contribute to quality of service and organisationa...

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Main Author:	Noraslina, Abdullah
Format:	Thesis
Language:	eng eng
Published:	2018
Subjects:	HD58.7 Organizational Behavior.
Online Access:	https://etd.uum.edu.my/7569/1/s816174_01.pdf https://etd.uum.edu.my/7569/2/s816174_02.pdf
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id	my-uum-etd.7569
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Abd Aziz, Fadzli Shah
topic	HD58.7 Organizational Behavior.
spellingShingle	HD58.7 Organizational Behavior. Noraslina, Abdullah The relationship between work engagement and organisational commitment among nurses in a private hospital in Klang valley
description	In current healthcare industry, specifically in private hospital sector in Klang valley, loyal and committed employees are very important to sustain the organisation competitiveness as these loyal and committed employees specifically nurses directly contribute to quality of service and organisational performance in a hospital. In recent studies have revealed that the nursing turnover remains as one of the major issue in the healthcare industry globally. Particularly in Malaysia, with the opening of more new hospitals will resulting to severe shortage of nurses and may resort to poaching nurses from each other within the healthcare industry. Thus, it is vital for the organisation to focus on organisationals’ commitment and work engagement to and retain the experience employees and maintain the excellence quality of service. Therefore, this study purposely to examine the relationship between work engagement and organisational commitment dimensions. Using self-administrative questionnaire, this study involved 123 respondents among nurses in a private hospital in Klang Valley. Statistical analysis was performed to examine the relationship between work engagement and organisational commitment dimensions which is affective commitment, continuance commitment and normative commitment. Regression analysis revealed that work engagement has a strong positive relationship with affective commitment and moderate positive relationship with continuance commitment and normative commitment. The result of this study provides a better understanding and guide to Human Resources Department and the Management of the importance of work engagement and organisational commitment in developing retention strategies and retaining current nurses in this private hospital. Appropriate action could be planned to enhance the work engagement among the nurses to reduce the intention to leave and improve the organisation performance.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Noraslina, Abdullah
author_facet	Noraslina, Abdullah
author_sort	Noraslina, Abdullah
title	The relationship between work engagement and organisational commitment among nurses in a private hospital in Klang valley
title_short	The relationship between work engagement and organisational commitment among nurses in a private hospital in Klang valley
title_full	The relationship between work engagement and organisational commitment among nurses in a private hospital in Klang valley
title_fullStr	The relationship between work engagement and organisational commitment among nurses in a private hospital in Klang valley
title_full_unstemmed	The relationship between work engagement and organisational commitment among nurses in a private hospital in Klang valley
title_sort	relationship between work engagement and organisational commitment among nurses in a private hospital in klang valley
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2018
url	https://etd.uum.edu.my/7569/1/s816174_01.pdf https://etd.uum.edu.my/7569/2/s816174_02.pdf
_version_	1747828236340953088
spelling	my-uum-etd.75692021-08-11T04:48:44Z The relationship between work engagement and organisational commitment among nurses in a private hospital in Klang valley 2018 Noraslina, Abdullah Abd Aziz, Fadzli Shah School of Business Management School of Business Management HD58.7 Organizational Behavior. In current healthcare industry, specifically in private hospital sector in Klang valley, loyal and committed employees are very important to sustain the organisation competitiveness as these loyal and committed employees specifically nurses directly contribute to quality of service and organisational performance in a hospital. In recent studies have revealed that the nursing turnover remains as one of the major issue in the healthcare industry globally. Particularly in Malaysia, with the opening of more new hospitals will resulting to severe shortage of nurses and may resort to poaching nurses from each other within the healthcare industry. Thus, it is vital for the organisation to focus on organisationals’ commitment and work engagement to and retain the experience employees and maintain the excellence quality of service. Therefore, this study purposely to examine the relationship between work engagement and organisational commitment dimensions. Using self-administrative questionnaire, this study involved 123 respondents among nurses in a private hospital in Klang Valley. Statistical analysis was performed to examine the relationship between work engagement and organisational commitment dimensions which is affective commitment, continuance commitment and normative commitment. Regression analysis revealed that work engagement has a strong positive relationship with affective commitment and moderate positive relationship with continuance commitment and normative commitment. The result of this study provides a better understanding and guide to Human Resources Department and the Management of the importance of work engagement and organisational commitment in developing retention strategies and retaining current nurses in this private hospital. Appropriate action could be planned to enhance the work engagement among the nurses to reduce the intention to leave and improve the organisation performance. 2018 Thesis https://etd.uum.edu.my/7569/ https://etd.uum.edu.my/7569/1/s816174_01.pdf text eng public https://etd.uum.edu.my/7569/2/s816174_02.pdf text eng public masters masters Universiti Utara Malaysia Albdour A.A & Altarawneh A.A (2014). Employee Engagement and Organisational Commitment: Evidence from Jordan. International Journal of Business, 19(2), 2014 Allen, N.J. & J.P. Meyer. 1996. Affective, Continuance, and Normative Commitment to the Organisation: An Examination of Construct Validity. Journal of Vocational Behavior, 49, 252–76. Allen N. & Meyer J. (1990) The measurement and antecedents of organisational, continuance and normative commitment to the organisation. Journal of Occupation Psychology, 61, 1–18. Bakker, A.B., & E. Demerouti (2008). Towards a Model of Work Engagement. Career Development International, 13, 209-223. Beukes, Ilka, & Botha, Elrie (2013). Organisational commitment, work engagement and meaning of work of nursing staff in hospitals. SA Journal of Industrial Psychology, 39(2), 1-10. Blizzard, D.B.A. (2002). Nurses may be satisfied, but are they engaged? Retrieved October 10, 2009, from http://www.gallup.com/poll/tb/healthcare/20020514.9 5p?Version=pp Brunetto, Y., Xerri, M., Shriberg, A., Farr‐Wharton, R., Shacklock, K., Newman, S., & Dienger,J. (2013). The impact of workplace relationships on engagement, well‐being, commitment and turnover for nurses in Australia and the USA. Journal of Advanced Nursing, 69(12), 2786-2799. Caren Andexer (2016). Low wages driving Malaysian nurses away from the profession. 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The Effect of Employee Engagement on Continuance and Normative Commitment to the Organisation. Paper presented at Southwest Decision Sciences Institute 42nd Annual Conference, Houston, TX Lok, P., & Crawford, J. (2001). Antecedents of organisational commitment and the mediating role of job satisfaction. Journal of managerial psychology, 16(8), 594-613. Lum, L., J. Kervin, K. Clark, F. Reid & W. Sirola (1998). Explaining Nursing Turnover Intent: Job Satisfaction, Pay Satisfaction, or Organisational Commitment? Journal of Organisational Behaviour, 19(3), 305–20. Meyer, J.P. & N.J. Allen (1991). A Three-Component Conceptualization of Organisational Commitment. Human Resource Management Review, 1: 61–89. Meyer, J.P., N.J. Allen & C.A. Smith. 1993. Commitment to Organisations and Occupations: Extension and Test of a Three-Component Conceptualization. Journal of Applied Psychology, 78, 538–51. Meyer, J.P., Stanley, D.J., Herscovitch, L. & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organisation: a meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20–52. Caren Andexer (2017). Minister: Nurses required to deliver quality healthcare to all people. Retrieved from the MIMS website: https://today.mims.com/low-wages-driving-malaysian-nurses-away-from-the-profession? channel=GN-Prof-Nurse Osman M. Karatepe, &Turgay Avci, (2015). The effects of psychological capital and work engagement on nurses’ lateness attitude and turnover intentions, Journal of Management Development, https://doi.org/10.1108/JMD-07-2016-0141 Schaufeli, W.B., & M. Salanova (2007). Work Engagement: An Emerging Psychological Concept and Its Implications for Organisations, in S.W. Gilliland, D.D. Steiner, and D.P. Skarlicki (Eds.), Research in Social Issues in Management: Managing Social and Ethical Issues in Organisations. Vol. 5, Greenwich, CT: Information Age Publishers. Schaufeli, W.B., & A.B. Bakker (2004). Job Demands, Job Resources and Their Relationship with Burnout and Engagement: A Multi-sample Study. Journal of Organisational Behavior, 25, 293-315. Simpson, M.R. (2008). Engagement at work: A review of the literature. International Journal of Nursing Studies, 1, 1–13. Suzanna Pillay (2017, January 1). Will Malaysia face a shortage of nurses by 2020?. New Straits Times. Retrieved from https://www.nst.com.my/news/2017/01/201014/will-malaysia-face-shortage-nurses-2020 Wu, M-L. (2010). Perceptions of work engagement of nurses in Taiwan. Texas Medical Center Dissertations. Paper AAI3445862. Retrieved April 20, 2013, from http://digitalcommons.library.tmc.edu Whitener, E. (2001). Do ‘High Commitment’ Human Resource Practices Affect Employee Commitment? A Cross-Level Analysis Using Hierarchical Linear Modeling. Journal of Management, 27(5), 515–535. Yvonne Brunetto, Matthew Xerri, Art Shriberg, Rod Farr-Wharton, Kate Shacklock, Stefanie Newman & Joy Dienger (2013). 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The relationship between work engagement and organisational commitment among nurses in a private hospital in Klang valley

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