The influence of leadership styles on job performance in telecommunication company of Algeria (OTA)
This study attempts to present a picture of leadership style in Orascom Telecom Algeria (OTA). The primary purpose of this study is to analyse the relationship between transformational, transactional, servant, and participative leadership, and job performance. The study population is comprised of Te...
محفوظ في:
المؤلف الرئيسي: | |
---|---|
التنسيق: | أطروحة |
اللغة: | eng eng |
منشور في: |
2018
|
الموضوعات: | |
الوصول للمادة أونلاين: | https://etd.uum.edu.my/7572/1/s815438_01.pdf https://etd.uum.edu.my/7572/2/s815438_02.pdf |
الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
|
id |
my-uum-etd.7572 |
---|---|
record_format |
uketd_dc |
institution |
Universiti Utara Malaysia |
collection |
UUM ETD |
language |
eng eng |
advisor |
Mohd Yunus, Jasmani |
topic |
HD28-70 Management Industrial Management |
spellingShingle |
HD28-70 Management Industrial Management Abdelmoumen, Benchabane The influence of leadership styles on job performance in telecommunication company of Algeria (OTA) |
description |
This study attempts to present a picture of leadership style in Orascom Telecom Algeria (OTA). The primary purpose of this study is to analyse the relationship between transformational, transactional, servant, and participative leadership, and job performance. The study population is comprised of Telecommunications Company in Algeria located in Algiers, Oran. Data were collected from 205 employees. SmartPLS was used in order to determine whether the hypotheses were accepted. The results supported all of the hypotheses of this study, discovered that transformational, transactional, servant, and participative leadership have positive effects on job performance. The results affirmed that transformational leadership, transactional leadership, servant leadership, and participative leadership styles affect job performance of OTA’ employees. It is hoped that the outcome of this study can be used as guidance for OTA Algeria to empower their workforce. |
format |
Thesis |
qualification_name |
masters |
qualification_level |
Master's degree |
author |
Abdelmoumen, Benchabane |
author_facet |
Abdelmoumen, Benchabane |
author_sort |
Abdelmoumen, Benchabane |
title |
The influence of leadership styles on job performance in telecommunication company of Algeria (OTA) |
title_short |
The influence of leadership styles on job performance in telecommunication company of Algeria (OTA) |
title_full |
The influence of leadership styles on job performance in telecommunication company of Algeria (OTA) |
title_fullStr |
The influence of leadership styles on job performance in telecommunication company of Algeria (OTA) |
title_full_unstemmed |
The influence of leadership styles on job performance in telecommunication company of Algeria (OTA) |
title_sort |
influence of leadership styles on job performance in telecommunication company of algeria (ota) |
granting_institution |
Universiti Utara Malaysia |
granting_department |
Othman Yeop Abdullah Graduate School of Business |
publishDate |
2018 |
url |
https://etd.uum.edu.my/7572/1/s815438_01.pdf https://etd.uum.edu.my/7572/2/s815438_02.pdf |
_version_ |
1747828236847415296 |
spelling |
my-uum-etd.75722021-08-09T02:40:45Z The influence of leadership styles on job performance in telecommunication company of Algeria (OTA) 2018 Abdelmoumen, Benchabane Mohd Yunus, Jasmani Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management This study attempts to present a picture of leadership style in Orascom Telecom Algeria (OTA). The primary purpose of this study is to analyse the relationship between transformational, transactional, servant, and participative leadership, and job performance. The study population is comprised of Telecommunications Company in Algeria located in Algiers, Oran. Data were collected from 205 employees. SmartPLS was used in order to determine whether the hypotheses were accepted. The results supported all of the hypotheses of this study, discovered that transformational, transactional, servant, and participative leadership have positive effects on job performance. The results affirmed that transformational leadership, transactional leadership, servant leadership, and participative leadership styles affect job performance of OTA’ employees. It is hoped that the outcome of this study can be used as guidance for OTA Algeria to empower their workforce. 2018 Thesis https://etd.uum.edu.my/7572/ https://etd.uum.edu.my/7572/1/s815438_01.pdf text eng public https://etd.uum.edu.my/7572/2/s815438_02.pdf text eng public masters masters Universiti Utara Malaysia Ameen, K .(2014). The development of managerial leadership on improvement the economics in Algeria. www.26sep.net. Ameen, N., & Willis, R. (2016). Current and Future Challenges Facing the Mobile Telecommunications Industry in the Arab World. In Proc. Of the 3rd world congress on computer applications and information systems, Dubai. Anthony, E. L., & Anthony, E. L. (2017). The impact of leadership coaching on leadership behaviors. Journal of Management Development, 36(7), 930-939. Arnold, K. A., & Loughlin, C. (2013). Integrating transformational and participative versus directive leadership theories: Examining intellectual stimulation in male and female leaders across three contexts. Leadership & Organization Development Journal, 34(1), 67-84. Avolio, B. J., Bass, B. M., & Jung, D. I. (1999). Re‐examining the components of transformational and transactional leadership using the Multifactor Leadership. Journal of occupational and organizational psychology, 72(4), 441-462. Austin, J. T., & Villanova, P. (1992). The criterion problem: 1917–1992. Journal of Applied Psychology, 77(6), 836. Awang, Z. (2013). Structural equation modeling using AMOS graphic: Penerbit Universiti Teknologi MARA. Awang, Z. (2012). Research methodology and data analysis: Penerbit Universiti Teknologi MARA Press. Bacha, E. (2014). The relationship between transformational leadership, task performance and job characteristics. Journal of Management Development, 33(4), 410-420. Barbuto Jr, J. E. (2005). Motivation and transactional, charismatic, and transformational leadership: A test of antecedents. Journal of Leadership & Organizational Studies, 11(4), 26-40 Bass, B. M. (1985). Leadership And Performance Beyond Expectations: Free Press New York. Bass, B. M. (1990). From transactional to transformational leadership: Learning to share the vision. Organizational dynamics, 18(3), 19-31. Bass, B. M. (1997). Does the transactional–transformational leadership paradigm transcend organizational and national boundaries?. American psychologist, 52(2), 130. Bass, B. M. (1998). Transformational leadership: Industrial, military, and educational impact. Mahwah, NJ, US: Lawrence Erlbaum Associates Publishers. Bass, B. M. (1999). Two decades of research and development in transformational leadership. European journal of work and organizational psychology, 8(1), 9-32. Bass, B. M., & Avolio, B. J. (1989). Potential biases in leadership measures: How prototypes, leniency, and general satisfaction relate to ratings and rankings of transformational and transactional leadership constructs. Educational and psychological measurement, 49(3), 509-527. Bass, B. M., & Avolio, B. J. (1990). Transformational leadership development: Manual for the multifactor leadership questionnaire: Consulting Psychologists Press Palo Alto, CA. Bass, B. M., & Avolio B. J. (1993). Transformational leadership: A response to critiques. In M. M. Chemers, & A. R. Ayman (Eds.), Leadership theory & research perspectives and directions (pp. 49-80). Sandiego, CA: Academic Press. Bass, B. M., & Avolio, B. J. (1994). Improving Organizational Effectiveness through Transformational Leadership Sage Publications Inc. Bass, B. M., & Avolio, B. J. (1994). Transformational leadership and organizational culture. The International Journal of Public Administration, 17(3-4), 541-554. Bass, B. M., & Avolio, B. J. (1995). MT.O Multi-factor Leadership Questionnaire Manual. Palo Alto: Mind Garden. Bass, B.M. And Avolio, B.J. (1997). Full Range Leadership Development: Manual for The Multifactor Leadership Questionnaire. Redwood City: Mind Garden Inc. Bass, B. M., & Steidlmeier, P. (1999). Ethics, character, and authentic transformational leadership behavior. The leadership quarterly, 10(2), 181-217. Behling, O., & McFillen, J. M. (1996). A syncretical model of charismatic/transformational leadership. Group & Organization Management, 21(2), 163-191. Beugré, C. D., Acar, W., & Braun, W. (2006). Transformational leadership in organizations: an environment-induced model. International Journal of Manpower, 27(1), 52-62. Bingöl, D. (2006). İnsan Kaynakları Yönetimi, Arıkan yayın, 6. Baskı, İstanbul. Blanchard, K. H., & Hersey, P. (1996). Great ideas revisited. Training & Development, 50(1), 42-48. Blau, P. M. (1964). Exchange and power in social life. Transaction Publishers. Bott, G. (2016). Interrogating the unilateral influence of transformational leadership: top-down to bottom-up individualized consideration in the board-executive director relationship. In Governance and Performance in Public and Non-Profit Organizations (pp. 181-206). Emerald Group Publishing Limited. Borman, W. C., & Motowidlo, S. M. (1993). Expanding the criterion domain to include elements of contextual performance. Personnel Selection in Organizations; San Francisco: Jossey-Bass, 71. Bowers, L., Nijman, H., Simpson, A., & Jones, J. (2011). The relationship between leadership, teamworking, structure, burnout and attitude to patients on acute psychiatric wards. Social Psychiatry and Psychiatric Epidemiology, 46(2), 143-148. Boyett, H. Joseph, & Jimmie T. Boyett. (2000). World class advice on managing and motivating people. Boyett and Associates. Available on the World Wide Web at http://www.jboyett.com/managing1.htm. Bryman, A. (1992). Charisma and leadership in organizations. London: Sage. Campbell, Burns, J. M. G. (1978). Leadership: Harper & Row New York. Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology. (1). 687-732. Palo Alto: Consulting Psychologists Press. Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance.In E. Schmitt, W. C. Borman, & Associates (Eds.), Personnel selection in organizations. 35-70. Campbell, K. S., White, C. D., & Johnson, D. E. (2003). Leader-member relations as a function of rapport management. The Journal of Business Communication, 40(3), 170-194. Campbell, J. P., McHenry, J. J., & Wise, L. L. (1990). Modeling job performance in a population of jobs. Personnel Psychology, 43(2), 313-575. Cardona, P. (2000). Transcendental leadership. Leadership & Organization Development Journal, 21(4), 201-207. Carlos Pastor, J., & Mayo, M. (2008). Transformational leadership among Spanish upper echelons: the role of managerial values and goal orientation. Leadership & Organization Development Journal, 29(4), 340-358. Castaneda, M., & Nahavandi, A. (1991). Link of manager behavior to supervisor performance rating and subordinate satisfaction. Group & Organization Studies, 16(4), 357-366. Castelli, P. A. (2008). The leader as motivator: coach and self-esteem builder. Management Research News, 31(10), 717-728. Cavana, R. Y., Delahaye, B. L., & Sekaran, U. (2001). Applied business research: Qualitative and quantitative methods: Wiley and Sons. Chen, J. C., & Silverthorne, C. (2008). The impact of locus of control on job stress, job performance and job satisfaction in Taiwan. Leadership & Organization Development Journal, 29(7), 572-582. Choy, J., McCormack, D., & Djurkovic, N. (2016). Leader-member exchange and job performance: The mediating roles of delegation and participation. Journal of Management Development, 35(1), 104-119. Cohen, S. (1988). Psychosocial models of social support in the etiology of physical disease. Health Psychology, 7, 269 –297. Collis, D. J., & Montgomery, C. A. (1995). Competing on Resources: Strategy in the 1990s. Cummings, L. L., & Schwab, D. P. (1973). Performance in organizations: Determinants & appraisal. Good Year Books. Glenview: Scott, Foresman and Company. Dartey-Baah, K. (2015). Resilient leadership: a transformational-transactional leadership mix. Journal of Global Responsibility, 6(1), 99-112. Den Hartog, D. N., House, R. J., Hanges, P. J., Ruiz-Quintanilla, S. A., Dorfman, P. W., Abdalla, I. A., ... & Akande, B. E. (1999). Culture specific and cross-culturally generalizable implicit leadership theories: Are attributes of charismatic/transformational leadership universally endorsed?. The Leadership Quarterly, 10(2), 219-256. Ejere, E. I., & Abasilim, U. D. (2013). Impact of transactional and transformational leadership styles on organisational performance: empirical evidence from Nigeria. The Journal of Commerce, 5(1), 30-41. Erkutlu, H. (2008). The impact of transformational leadership on organizational and leadership effectiveness: The Turkish case. Journal of management development, 27(7), 708-726. Felfe, J., Tartler, K., & Liepmann, D. (2004). Advanced research in the field of transformational leadership. German Journal of Human Resource Management, 18(3), 262-288. Fiedler, F.E. & House, R.J. (1988). Leadership theory and research: a report of progress, International Review of Industrial and Organisational Psychology, 19(88), 73- 91 Fleishman, E. A. (1973). Twenty years of consideration and structure. In E. A. Fleishman & J. G. Hunt (Eds.), Current developments in the study of leadership (pp. 1-37). Carbondale: Southern Illinois University Press. Foot, M., & Hook, C. (2008). Introducing human resource management. Pearson Education. Freeman, R. Edward, & Stoner, James A. (1992). Management 5th Edition. Englewood Cliffs: Prentice Hall. Fry, L. W. (2003). Toward a theory of spiritual leadership. The leadership quarterly, 14(6), 693-727. Fukushige, A., & Spicer, D. P. (2007). Leadership preferences in Japan: An exploratory study. Leadership & Organization Development Journal, 28(6), 508-530. Fuller, J. B., Patterson, C. E., Hester, K., & Stringer, D. Y. (1996). A quantitative review of research on charismatic leadership. Psychological reports, 78(1), 271-287. Gardner, W. L., Cogliser, C. C., Davis, K. M., & Dickens, M. P. (2011). Authentic leadership: A review of the literature and research agenda. The Leadership Quarterly, 22(6), 1120-1145. Gagné, M., & Deci, E. L. (2005). Self‐determination theory and work motivation. Journal of Organizational behavior, 26(4), 331-362. Gay, L. & Diehl. PL, (1996). Research Methods for Business and Management. New York: McMillan. Geyer, A. L., & Steyrer, J. (1998). Transformational leadership, classical leadership dimensions and performance indicators in savings banks. Leadership Quarterly, 47, 397-420. Gibson, J. L., Ivancevich, J. M., & Donnelly, J. H. (1988). Organizations . Plano, TX. Glantz, J. (2002). Finding your leadership style. a guide for educators; association for supervision and curriculum development. ASCD. Graeff, C. L. (2006), The situational leadership theory: A critical view, Academy of Management Review, 8, 285-291. Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The leadership quarterly, 6(2), 219-247. Greenleaf, R. K. (1991). The servant as leader (Rev. ed.). Westfield, IN: The Greenleaf Center for Servant Leadership. Gumusluoglu, L., & Ilsev, A. (2009). Transformational leadership, creativity, and organizational innovation. Journal of business research, 62(4), 461-473. Hair F Jr, J., Sarstedt, M., Hopkins, L., and G. Kuppelwieser, V. (2014). Partial least squares structural equation modeling (PLS-SEM) An emerging tool in business research. European Business Review, 26(2), 106-121. Hair, J. F. (2010). Multivariate data analysis. New Jersey: Pearson Prentice Hall, Seventh Edition. Hair, J. F., Sarstedt, M., Pieper, T. M., and Ringle, C. M. (2012). The use of partial least squares structural equation modeling in strategic management research: a review of past practices and recommendations for future applications. Long range planning, 45(5), 320-340. Hautala, T. M. (2006). The relationship between personality and transformational leadership. Journal of Management Development, 25(8), 777-794. Hemphill, J. K., & Coons, A. E. (1957). Development of the leader behavior description questionnaire. Leader behavior: Its description and measurement, 6, 38. Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. Hersey, P. (1984). The situational leader. Escondido, CA: Center for Leadership Studies. Ho, J. (2016). Influence of organizational context and follower's deposition on the effectiveness of transformational leadership. International Journal of Organization Theory & Behavior (PrAcademics Press), 19(3). Hollander, E. P. (1993). Legitimacy, power, and influence: A perspective on relational features of leadership. Huang, J., Huang, J., Li, W., Li, W., Qiu, C., Qiu, C., ... & Wan, J. (2016). The impact of CEO servant leadership on firm performance in the hospitality industry. International Journal of Contemporary Hospitality Management, 28(5), 945-968. Hunter, J. C. (2004). The world's most powerful leadership principle: How to become a servant leader. Crown Business. Hunter, J. E., & Hunter, R. F. (1984). Validity and utility of alternative predictors of job performance. Psychological bulletin, 96(1), 72. Hunter, J. E., Schmidt, F. L., & Jackson, G. B. (1982). Meta-analysis: Cumulating research findings across studies (4). Sage Publications, Inc. IDE-JETRO. (2017, 3, 5). Orascom Telecom Algeria SPA. Retrieved from Algeria / Telecommunications:http://www.ide.go.jp/English/Data/Africa_file/Company/algeria06.html. Imran, M. K., Imran, M. K., Ilyas, M., Ilyas, M., Aslam, U., Aslam, U., & Ubaid-Ur-Rahman. (2016). Organizational learning through transformational leadership. The Learning Organization, 23(4), 232-248. Jabnoun, N., & Juma AL Rasasi, A. (2005). Transformational leadership and service quality in UAE hospitals. Managing Service Quality: An International Journal, 15(1), 70-81. Jacobs, T. O., & Lewis, P. (1992). Leadership requirements in stratified systems. Strategic leadership: A multiorganizational level perspective. Westport, CT: Quorum. Janssen, O. (2000). Job demands, perceptions of effort‐reward fairness and innovative work behaviour. Journal of Occupational and organizational psychology, 73(3), 287-302. Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: a meta-analytic test of their relative validity. Journal of applied psychology, 89, 755. Judge, T. A., Bono, J. E., Ilies, R., & Gerhardt, M. W. (2002). Personality and leadership: a qualitative and quantitative review. Journal of applied psychology, 87(4), 765. Judge, T. A., Piccolo, R. F., & Kosalka, T. (2009). The bright and dark sides of leader traits: A review and theoretical extension of the leader trait paradigm. The Leadership Quarterly, 20(6), 855-875. Kanter, R. M. (1988). Three tiers for innovation research. Communication Research, 15(5), 509-523. Kark, R., & Van Dijk, D. (2007). Motivation to lead, motivation to follow: The role of the self-regulatory focus in leadership processes. Academy of Management Review, 32(2), 500-528. Katz, D., & Kahn, R. L. (1978). The social psychology of organizations (2). New York: Wiley. Keller, R. T. (2006). Transformational leadership, initiating structure, and substitutes for leadership: a longitudinal study of research and development project team performance. Journal of applied psychology, 91(1), 202. Kets, V. (1996). Leaders who make a difference. European Management Journal. 14(5), 486-393. Khozaei, F., Ramayah, T., Sanusi Hassan, A., and Surienty, L. (2012). Sense of attachment to place and fulfilled preferences, the mediating role of housing satisfaction. Property Management, 30(3), 292-310. Koontz, H., & O'Donnell, C. (1993). Management: A systems and contingency analysis of managerial functions (6th ed.). New York: McGraw-Hill. Kotter, J. (1990). A Force for Change: How Leadership Differs from Management. The Free Press, New York, NY. Kotter, J. P. (1988). The leadership factor: Free Pr. Krishnan, V. R. (2005). Transformational leadership and outcomes: Role of relationship duration. Leadership & Organization Development Journal, 26(6), 442-457. Kumar, M., Talib, S. A., & Ramayah, T. (2013). Business research methods: Oxford Fajar/Oxford University Press. Lado, A. A., Boyd, N. G., & Wright, P. (1992). A competency-based model of sustainable competitive advantage: Toward a conceptual integration. Journal of management, 18(1), 77-91. Lee, J. (2008). Effects of leadership and leader-member exchange on innovativeness. Journal of managerial psychology, 23(6), 670-687. Lee, H. C., & Chuang, T. H. (2009). The impact of leadership styles on job stress and turnover intention: Taiwan insurance industry as an example. Effects of Leadership Style on Organizational Performance: A Survey of Selected Small Scale Enterprises in Ikosi-Ketu Council Development Area of Lagos State, Nigeria. Australian Journal of Business and Management Research, 1(7), 100-111. Lee, O. F., Tan, J. A., & Javalgi, R. (2010). Goal orientation and organizational commitment: Individual difference predictors of job performance. International Journal of Organizational Analysis, 18(1), 129-150. Leithwood, K., & Jantzi, D. (1990). Transformational leadership: How principals can help reform school cultures. School effectiveness and school improvement, 1(4), 249-280. Lenssen, G., Tyson, S., Pickard, S., & Bevan, D. (2009). Corporate responsibility and sustainability: leadership and organizational change. Corporate Governance: The international journal of business in society, 9(4). Liao, C. W., Lu, C. Y., Huang, C. K., & Chiang, T. L. (2012). Work values, work attitude and job performance of green energy industry employees in Taiwan. African Journal of Business Management, 6(15), 5299. Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. The leadership quarterly, 19(2), 161-177. Lipman-Blumen, J. (1996). Women in corporate leadership: rewiewing a decade's research. Center for Research on Women, Wellesley College. Lowe, K. B., Kroeck, K. G., & Sivasubramaniam, N. (1996). Effectiveness correlates of transformational and transactional leadership: A meta-analytic review of the MLQ literature. The leadership quarterly, 7(3), 385-425. Maritz, D. (1995). Leadership and mobilizing potential. Human Resource Management, 10(1), 8-16. Masa'deh, R. E., Obeidat, B. Y., & Tarhini, A. (2016). A Jordanian empirical study of the associations among transformational leadership, transactional leadership, knowledge sharing, job performance, and firm performance: A structural equation modelling approach. Journal of Management Development, 35(5), 681-705. MacKenzie, S. B., Podsakoff, P. M., & Rich, G. A. (2001). Transformational and transactional leadership and salesperson performance. Journal of the academy of Marketing Science, 29(2), 115-134. McCloy, R. A., Campbell, J. P., & Cudeck, R. (1994). A confirmatory test of a model of performance determinants. Journal of Applied Psychology, 79(4), 493. McFarland, L. S., Senn, L. E., & Childress, J. R. (1995). Redefining leadership for the next century. In J. T. Wren (Ed.), The Leaders’ Companion: Insights on Leadership through the ages, 456-463. New York, NY:The Free Press. McGrath, R. G., & MacMillan, I. C. (2000). The entrepreneurial mindset: Strategies for continuously creating opportunity in an age of uncertainty (Vol. 284). Harvard Business Press. McShane, S. L., & Von Glinow, M. A. (2000). Organizational culture. Canadian Organizational Behavior, 511-522. Mayer, D. M., Kuenzi, M., & Greenbaum, R. L. (2010). Examining the link between ethical leadership and employee misconduct: The mediating role of ethical climate. Journal of Business Ethics, 95, 7-16. Mesu, J., Sanders, K., & Riemsdijk, M. V. (2015). Transformational leadership and organisational commitment in manufacturing and service small to medium-sized enterprises: The moderating effects of directive and participative leadership. Personnel Review, 44(6), 970-990. Michalisin, M. D., Karau, S. J., & Tangpong, C. (2007). Leadership's activation of team cohesion as a strategic asset: An empirical simulation. Journal of Business Strategies, 24(1), 1-26. Michaud, L. (2000). Turning the tables on employee turnover. Franchising World, 32(4), 18-19. Michel, S, J., Pichler, S., & Newness, K. (2014). Integrating leader affect, leader work-family spillover, and leadership. Leadership & Organization Development Journal, 35(5), 410-428. Morales, J., & Molero, F. (1995). Leadership in two types of healthcare organization. Work and organizational psychology: European contributions of the nineties, 209-221. Morphet, E. L., Johns, R. L., & Reller, T. L. (1982). Educational organization and administration: Concepts, practices, and issues. Prentice-Hall. Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied psychology, 79(4), 475. Northouse, P. A. (2007). Leadership: theory and practice (3rd ed.). Thousand Oaks, CA:Sage. Northouse, P. G., (2004). Leadership theory and practice. Thousand Oaks, California: Saga Publication Inc. Ogbeide, G. C. A., & Harrington, R. J. (2011). The relationship among participative management style, strategy implementation success, and financial performance in the foodservice industry. International Journal of Contemporary Hospitality Management, 23(6), 719-738. Orr, J. M., Sackett, P. R., & Mercer, M. (1989). The role of prescribed and nonprescribed behaviors in estimating the dollar value of performance. Journal of Applied Psychology, 74(1), 34. Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time. Human performance, 10(2), 85-97. Otero-Neira, C., Otero-Neira, C., Varela-Neira, C., Varela-Neira, C., Bande, B., & Bande, B. (2016). Supervisory servant leadership and employee’s work role performance: A multilevel mediation model. Leadership & Organization Development Journal, 37(7), 860-881. Pandey, S. K., Wright, B. E., & Moynihan, D. P. (2008). Public service motivation and interpersonal citizenship behavior in public organizations: Testing a preliminary model. International Public Management Journal, 11(1), 89-108. Park, S. M., & Rainey, H. G. (2008). Leadership and public service motivation in US federal agencies. International public management journal, 11(1), 109-142. Parry, K., & Bryman, A. (2006). I: 2.1 Leadership in Organizations. The SAGE handbook of organization studies, 447. Pastor, C, J., & Mayo, M. (2008). Transformational leadership among Spanish upper echelons: the role of managerial values and goal orientation. Leadership & Organization Development Journal, 29(4), 340-358. Paul, H and Kenneth, H. (1988). Management and organizational behavior englewood cliffs, NJ: Prentice-Hall, performance. Psychological Bulletin, 96, 72-98. Pfeffer, J., & Salancik, G. R. (1975). Determinants of supervisory behavior: A role set analysis. Human Relations, 28(2), 139-154. Pollard, B. M. (2008). The effects of leadership style on the job performance of nurses (Doctoral dissertation, Capella University). Pradeep, D. D., & Prabhu, N. R. V. (2011). The relationship between effective leadership and employee performance. Journal of Advancements in Information Technology, 20, 198-207. Prasertwattanakul, S., & Chan, P. (2007). Impact of leadership style on performance: A study of six sigma professionals in Thailand. Asia and Pacific DSI, 1-11. Reinke, S. J. (2003). Does the form really matter? Leadership, trust, and acceptance of the performance appraisal process. Review of Public Personnel Administration, 23(1), 23-37. Richards, D. A., & Hackett, R. D. (2012). Attachment and emotion regulation: Compensatory interactions and leader–member exchange. The Leadership Quarterly, 23(4), 686-701. Ristow, A. M., Amos, T. L., & Staude, G. E. (1999). Transformational leadership and organisational effectiveness in the administration of cricket in South Africa. South African Journal of Business Management, 30(1), 1-5. Robbins S P., Judge, T.A. Millett B & Waters-Marsh T . (2008). Organisational behaviour, 5th Ed,, Pearson Education, Fenchs Forest, NSW. Robbins, S.P. & Judge T. A, (2009),Organizational behavior, contemporary issues in leadership,13, 425-455. Rost, J. C. (1993). Leadership development in the new millennium. Journal of Leadership Studies, 1(1), 91-110. Rowe, W. G. (2001). Creating wealth in organizations: The role of strategic leadership. The Academy of Management Executive, 15(1), 81-94. Russell, R. F., & Gregory Stone, A. (2002). A review of servant leadership attributes: Developing a practical model. Leadership & Organization Development Journal, 23(3), 145-157. Ruthankoon, R., & Olu Ogunlana, S. (2003). Testing Herzberg’s two-factor theory in the Thai construction industry. Engineering, Construction and Architectural Management, 10(5), 333-341. Salmani, D., Taatian, A., Faghani, M., & Ghorbani, M. (2010). Computing symmetry of fullerene molecule C84. Optoelectronics And Advanced Materials-Rapid Communications, 4(9), 1423-1426. Santora, J. C., Seaton, W., & Sarros, J. C. (1999). Changing times: Entrepreneurial leadership in a community-based nonprofit organization. Journal of Leadership Studies, 6(3-4), 101-109. Sarstedt, M., Ringle, C. M., Smith, D., Reams, R., & Hair, J. F. (2014). Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers. Journal of Family Business Strategy, 5(1), 105-115. Scott, P. G., & Pandey, S. K. (2005). Red tape and public service motivation: Findings from a national survey of managers in state health and human services agencies. Review of Public Personnel Administration, 25(2), 155-180. See Paul Hersey, (1984). The situational leader ,escondido, CA: Center for Leadership Studies. Seibert, S. E., Silver, S. R., & Randolph, W. A. (2004). Taking empowerment to the next level: A multiple-level model of empowerment, performance, and satisfaction. Academy of management Journal, 47(3), 332-349. Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. John Wiley & Sons. Sekaran, U. (2006). Research methods for business: A skill building approach: Wiley- India. Sekaran, U., & Bougie, R. (2010).Research methods for business: A skill building approach. United Kingdom: Wiley Publication. Sekaran, Uma. (2007). Research method for business, a skill building approach.4th ed. Seltzer, J., & Bass, B. M. (1990). Transformational leadership: Beyond initiation and consideration. Journal of management, 16(4), 693-703. Semedo, A. S. D., Semedo, A. S. D., Coelho, A. F. M., Coelho, A. F. M., Ribeiro, N. M. P., & Ribeiro, N. M. P. (2016). Effects of authentic leadership, affective commitment and job resourcefulness on employees’ creativity and individual performance. Leadership & Organization Development Journal, 37(8), 1038-1055. Sergiovanni, T. J. (2000). Leadership as stewardship. The Jossey-Bass reader on educational leadership, 269-286. Shaw, K. (2005). Getting leaders involved in communication strategy. Strategic Communication Management, 9(6), 14. Simola, S. K., Barling, J., & Turner, N. (2010). Transformational leadership and leader moral orientation: Contrasting an ethic of justice and an ethic of care. The Leadership Quarterly, 21(1), 179-188. Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of applied psychology, 68(4), 653. Somech, A. (2005). Directive versus participative leadership: Two complementary approaches to managing school effectiveness. Educational administration quarterly, 41(5), 777-800. Sosik, J. J., Godshalk, V. M., & Yammarino, F. J. (2004). Transformational leadership, learning goal orientation, and expectations for career success in mentor–protégé relationships: A multiple levels of analysis perspective. The Leadership Quarterly, 15(2), 241-261. Spears, L. (1996). Reflections on Robert K. Greenleaf and servant-leadership. Leadership & organization development journal, 17(7), 33-35. Stogdill, R. M., & Coons, A. E. (1957). Leader behavior: Its description and measurement. Bureau of Business Research, The Ohio State University, 88, 1-27. Stone, M. (1974). Cross-validatory choice and assessment of statistical predictions. Journal of the Royal Statistical Society. Series B (Methodological), 36(2), 111-147. Sukirno, D. S., & Siengthai, S. (2011). Does participative decision making affect lecturer performance in higher education?. International Journal of Educational Management, 25(5), 494-508. Taleghani, G., Salmani, D., & Taatian, A. (2010). Survey of leadership styles in different cultures. Iranian Journal of management studies, 3(3), 91-111. Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic management journal, 509-533. Van Dierendonck, D. (2011). Servant leadership: A review and synthesis. Journal of management, 37(4), 1228-1261. Van Eerde, W., & Thierry, H. (1996). Vroom's expectancy models and work-related criteria: A meta-analysis. Journal of applied psychology, 81(5), 575. Venkataraman, S. (1997). The distinctive domain of entrepreneurship research. Advances in entrepreneurship, firm emergence and growth, 3(1), 119-138. Vigoda-Gadot, E. (2007). Leadership style, organizational politics, and employees' performance: An empirical examination of two competing models. Personnel Review, 36(5), 661-683. Viswesvaran, C., Schmidt, F. L., & Ones, D. S. (2005). Is there a general factor in ratings of job performance? A meta-analytic framework for disentangling substantive and error influences. Journal of Applied Psychology, 90(1), 108. Wang, H., Law, K. S., Hackett, R. D., Wang, D., & Chen, Z. X. (2005). Leader-member exchange as a mediator of the relationship between transformational leadership and followers' performance and organizational citizenship behavior. Academy of management Journal, 48(3), 420-432. Weiß, E. E., & Süß, S. (2016). The relationship between transformational leadership and effort-reward imbalance. Leadership & Organization Development Journal, 37(4), 450-466. Whitsett, G. (2007). Perceptions of leadership styles of department chairs. College student journal, 41(2), 274-287. Williams, J. C. (1978). Human behavior in organizations. Cincinnati, OH. Southwestern Publishing Co. Wofford, J. C., & Goodwin, V. L. (1994). A cognitive interpretation of transactional and transformational leadership theories. The Leadership Quarterly, 5(2), 161-186. Yukl, G. (2006). An evaluation of conceptual weaknesses in transformational and charismatic leadership theories. The leadership quarterly, 10(2), 285-305. Zaccaro, S.J., & Klimoski, R.J. (2001). The nature of organizational leadership: an introduction. In: Zaccaro, S.J., Klimoski, R.J. (Eds.), The Nature of Organizational Leadership. Jossey Bass, San Francisco, 3–41. Zhang, Z., Zhang, Z., Lee, J. C. K., Lee, J. C. K., Wong, P. H., & Wong, P. H. (2016). Multilevel structural equation modeling analysis of the servant leadership construct and its relation to job satisfaction. Leadership & Organization Development Journal, 37(8), 1147-1167. Zheng, W., & Muir, D. (2015). Embracing leadership: a multi-faceted model of leader identity development. Leadership & Organization Development Journal, 36(6), 630-656. Zhu, W., Chew, I. K., & Spangler, W. D. (2005). CEO transformational leadership and organizational outcomes: The mediating role of human–capital-enhancing human resource management. The leadership quarterly, 16(1), 39-52. Zikmund,W.G.(2010). Business research Methods (3th ed.),fort worth: Harcourt College Publishers. |