The determinants of turnover intention among bank employees

The main purpose of this research is to investigate the determinants of turnover intention among bank employees in Kuala Lumpur. Specifically, the objective of this study is to examine the relationships between employee relations, working environment and conditions, compensation and benefit packages...

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Main Author:	Yeo, Chiu Hoon
Format:	Thesis
Language:	eng eng
Published:	2018
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/7635/1/s820238_01.pdf https://etd.uum.edu.my/7635/2/s820238_02.pdf
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id	my-uum-etd.7635
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Ibrahim, Hadziroh Tang, Swee Mei
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Yeo, Chiu Hoon The determinants of turnover intention among bank employees
description	The main purpose of this research is to investigate the determinants of turnover intention among bank employees in Kuala Lumpur. Specifically, the objective of this study is to examine the relationships between employee relations, working environment and conditions, compensation and benefit packages, career advancement opportunities with turnover intention. A total of 150 questionnaires were distributed among bank employees in Masjid Jamek area and the researcher was successfully collected 120 questionnaires from the respective respondents. All the data were analyzed by using Statistical Package for Social Science (SPSS) 23.0 versions. Two types of data analysis were used, which are descriptive analysis and inferential analysis. Descriptive analysis is used to study the respondent demographic information’s such as age, gender, highest education level, length of services, and monthly income level, meanwhile, the inferential analysis is used to determine the relationships between independent variables such as employee relations, working environment and conditions, compensation and benefit packages, career advancement opportunities and dependent variable which is turnover intention. The results of the study show that the relationship between turnover intention and employee relations is weak. However, working environment and conditions, compensation and benefit packages, and career advancement opportunities are moderately correlated to the turnover intention among the bank employees in Masjid Jamek area, Kuala Lumpur, Malaysia. Based on the multiple regression analysis, the study found that two independent variables which are working environment and conditions, and compensation and benefit packages have negative and significant relationship with turnover intention.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Yeo, Chiu Hoon
author_facet	Yeo, Chiu Hoon
author_sort	Yeo, Chiu Hoon
title	The determinants of turnover intention among bank employees
title_short	The determinants of turnover intention among bank employees
title_full	The determinants of turnover intention among bank employees
title_fullStr	The determinants of turnover intention among bank employees
title_full_unstemmed	The determinants of turnover intention among bank employees
title_sort	determinants of turnover intention among bank employees
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2018
url	https://etd.uum.edu.my/7635/1/s820238_01.pdf https://etd.uum.edu.my/7635/2/s820238_02.pdf
_version_	1747828246000435200
spelling	my-uum-etd.76352021-08-11T08:16:54Z The determinants of turnover intention among bank employees 2018 Yeo, Chiu Hoon Ibrahim, Hadziroh Tang, Swee Mei Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management The main purpose of this research is to investigate the determinants of turnover intention among bank employees in Kuala Lumpur. Specifically, the objective of this study is to examine the relationships between employee relations, working environment and conditions, compensation and benefit packages, career advancement opportunities with turnover intention. A total of 150 questionnaires were distributed among bank employees in Masjid Jamek area and the researcher was successfully collected 120 questionnaires from the respective respondents. All the data were analyzed by using Statistical Package for Social Science (SPSS) 23.0 versions. Two types of data analysis were used, which are descriptive analysis and inferential analysis. Descriptive analysis is used to study the respondent demographic information’s such as age, gender, highest education level, length of services, and monthly income level, meanwhile, the inferential analysis is used to determine the relationships between independent variables such as employee relations, working environment and conditions, compensation and benefit packages, career advancement opportunities and dependent variable which is turnover intention. The results of the study show that the relationship between turnover intention and employee relations is weak. However, working environment and conditions, compensation and benefit packages, and career advancement opportunities are moderately correlated to the turnover intention among the bank employees in Masjid Jamek area, Kuala Lumpur, Malaysia. Based on the multiple regression analysis, the study found that two independent variables which are working environment and conditions, and compensation and benefit packages have negative and significant relationship with turnover intention. 2018 Thesis https://etd.uum.edu.my/7635/ https://etd.uum.edu.my/7635/1/s820238_01.pdf text eng public https://etd.uum.edu.my/7635/2/s820238_02.pdf text eng public masters masters Universiti Utara Malaysia Adler, H. & Ghiselli, R. (2015). The importance of compensation and benefits on university students’ perception of organizations as potential employers. Journal of Management and Strategy, 6(1), 1-9. Afif, S. H., Sanjay, K. S. & Matloub, H. (2015). Correlates of employee turnover intentions in oil and gas industry in the UAE. International Journal of Organizational Analysis, 23(3), 493-504. Alipour, M., Salehi, M. & Shahnavaz, A. (2009). A study of on the job training effectiveness: empirical evidence of Iran. 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The determinants of turnover intention among bank employees

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