Integration Of Global Network For Voice And Data Enhancement To Work Quality

This study was undertaken to examine on the relationship between integrated global network and work quality in an organization. The study also examines on how decision making and cost effectiveness control relates to telecommunication equipment and method of communication used. The primary data was...

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Main Author:	Zafiyah, Hussain
Format:	Thesis
Language:	eng eng
Published:	1999
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/781/1/ZAFIYAH_BT_HUSSAIN_-_Integration_Of_Global_Network_For_Voice_And_Data_Enhancement_To_Work_Quality.pdf https://etd.uum.edu.my/781/2/1.ZAFIYAH_BT_HUSSAIN_-_Integration_Of_Global_Network_For_Voice_And_Data_Enhancement_To_Work_Quality.pdf
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id	my-uum-etd.781
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Zafiyah, Hussain Integration Of Global Network For Voice And Data Enhancement To Work Quality
description	This study was undertaken to examine on the relationship between integrated global network and work quality in an organization. The study also examines on how decision making and cost effectiveness control relates to telecommunication equipment and method of communication used. The primary data was collected through Likert type style questionaires and were distributed to 100 respondents of the top and middle managers in the industrial area in Sungai Petani, Kedah Darul Aman. “Statistical Package for the Social Science”(SPSS) was used in analyzing the data obtained, descriptive analysis, factor analysis and Pearson Correlation were use to test the hypotheses. This study shows that 60% of the respondents agrees that communication system and work quality are related and this is further proof by the hypotheses test which shows a significant results between the two variables. For telecommunication equipment which related with decision making, a 74% of agreeable responds were tabulated and also significantly related between the variables. An amount of 57% of the respondents agrees that method of communication relates to cost effectiveness control and further justified with the significance in the Correlation test of the hypotheses. From the results, it can be concluded that with the new millenium just a few steps away, organization should be prepared to change the way organization communication whether internally or externally so as to enhanced work quality and relatively profit increment. Further studies in this research is to give a more detailed and precise picture of the subject matter in order to stimulate organization to a more sophisticated way of business development.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Zafiyah, Hussain
author_facet	Zafiyah, Hussain
author_sort	Zafiyah, Hussain
title	Integration Of Global Network For Voice And Data Enhancement To Work Quality
title_short	Integration Of Global Network For Voice And Data Enhancement To Work Quality
title_full	Integration Of Global Network For Voice And Data Enhancement To Work Quality
title_fullStr	Integration Of Global Network For Voice And Data Enhancement To Work Quality
title_full_unstemmed	Integration Of Global Network For Voice And Data Enhancement To Work Quality
title_sort	integration of global network for voice and data enhancement to work quality
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	1999
url	https://etd.uum.edu.my/781/1/ZAFIYAH_BT_HUSSAIN_-_Integration_Of_Global_Network_For_Voice_And_Data_Enhancement_To_Work_Quality.pdf https://etd.uum.edu.my/781/2/1.ZAFIYAH_BT_HUSSAIN_-_Integration_Of_Global_Network_For_Voice_And_Data_Enhancement_To_Work_Quality.pdf
_version_	1747826996405075968
spelling	my-uum-etd.7812013-07-24T12:08:59Z Integration Of Global Network For Voice And Data Enhancement To Work Quality 1999-06-12 Zafiyah, Hussain Sekolah Siswazah Graduate School HD28-70 Management. Industrial Management This study was undertaken to examine on the relationship between integrated global network and work quality in an organization. The study also examines on how decision making and cost effectiveness control relates to telecommunication equipment and method of communication used. The primary data was collected through Likert type style questionaires and were distributed to 100 respondents of the top and middle managers in the industrial area in Sungai Petani, Kedah Darul Aman. “Statistical Package for the Social Science”(SPSS) was used in analyzing the data obtained, descriptive analysis, factor analysis and Pearson Correlation were use to test the hypotheses. This study shows that 60% of the respondents agrees that communication system and work quality are related and this is further proof by the hypotheses test which shows a significant results between the two variables. For telecommunication equipment which related with decision making, a 74% of agreeable responds were tabulated and also significantly related between the variables. An amount of 57% of the respondents agrees that method of communication relates to cost effectiveness control and further justified with the significance in the Correlation test of the hypotheses. From the results, it can be concluded that with the new millenium just a few steps away, organization should be prepared to change the way organization communication whether internally or externally so as to enhanced work quality and relatively profit increment. Further studies in this research is to give a more detailed and precise picture of the subject matter in order to stimulate organization to a more sophisticated way of business development. 1999-06 Thesis https://etd.uum.edu.my/781/ https://etd.uum.edu.my/781/1/ZAFIYAH_BT_HUSSAIN_-_Integration_Of_Global_Network_For_Voice_And_Data_Enhancement_To_Work_Quality.pdf application/pdf eng validuser https://etd.uum.edu.my/781/2/1.ZAFIYAH_BT_HUSSAIN_-_Integration_Of_Global_Network_For_Voice_And_Data_Enhancement_To_Work_Quality.pdf application/pdf eng public masters masters Universiti Utara Malaysia Applegate, Lynda M., Cash, James J. & Mills , Quinn D. (1988) Information Technology And Tomorrow's Managers. Harvard Business Review. Nov. pp. 130 - 131. Aston, T. (1988). Call Management, Communicate. April. pp. 24 - 25. Abraham, J. (1987). Integrated PDX Svstems. USA : NLC Pub. Inc. Barlett, Christopher A. & Ghoshal, S. (1989) Managing Across Borders. Boston : Harvard Business School Press. 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Goswami (ed.). New York : Gullford Press. pp. 151 - 179. Johnson, C. 8. (1992). New Communication Media And The Potential For Change In The Organization USA: Prentice Hall. Knosynski, B. & Ostrovsky, K. (1991). Personal Portable Technologies: Doing Business Anywhere. Harvard Business School Workinq Pa~erp.p . 14 - 20. Keen, P. G. (1983). Competing In Time : Using Telecommunications For Competitive Advantage. USA : Balinger Inc. Lane, J. & Gee, K. (1991). Management Guide To Communications. England: NCC Blackwell Ltd. Lane, J. E. (1984). Corporate Communications Networks. USA: NLC Pub. Inc. Martin,J. (1977). Future Develogments In Telecommunications. USA : Prentice Hall McLuhan, M. (1992). The Mechanical Bride. Jurnal of Communication Vol. 42. No.4 Michael, Porter E. (1985). Competitive Advantage. New York : The Free Press. Noelle-Neumann, E. (1984). The Spiral Of Silence. Chicago: Univ. Of Chicago. Napier, H. A. & Driskill, L. P. (1991). Business And Managerial Communication. USA : Dryden Press. Pace, Wayne R. & Don, Faules F. (1994). Organizational Communication (3rde. d.). USA: Prentice Hall Inc. Stephen, Reardon, R. (1989). Future Networks, New Developments, New Opportunities. The Role Of Communications In Integration, pp. 280 - 284. Cheshire : Blenheim On Line Publications Richardson, A. (1988). Exploiting Digital Communications. USA: NLC Pub. Inc. Scott, P. (1980). Modems In Data Communications. USA : NLC Pub. Synnott, William R. (1987). The Information Weapon. USA : John Wiley & Sons. Taylor, F.W. (1994). Principles of Scientific Management. USA : Prentice Hall Inc. Vargo, J. & Hunt, R. (1996). Telecommunications In Business. USA : Times Mirror Inc.

Integration Of Global Network For Voice And Data Enhancement To Work Quality

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