Loo Jang Yih, V. (2018). The link on service characteristics, customer satisfaction and competitive strategy among retail chain stores in Kuala Lumpur.
Chicago Style (17th ed.) CitationLoo Jang Yih, Vincent. The Link on Service Characteristics, Customer Satisfaction and Competitive Strategy Among Retail Chain Stores in Kuala Lumpur. 2018.
MLA (8th ed.) CitationLoo Jang Yih, Vincent. The Link on Service Characteristics, Customer Satisfaction and Competitive Strategy Among Retail Chain Stores in Kuala Lumpur. 2018.
Warning: These citations may not always be 100% accurate.