Loo Jang Yih, V. (2018). The link on service characteristics, customer satisfaction and competitive strategy among retail chain stores in Kuala Lumpur.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Loo Jang Yih, Vincent. The Link on Service Characteristics, Customer Satisfaction and Competitive Strategy Among Retail Chain Stores in Kuala Lumpur. 2018.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Loo Jang Yih, Vincent. The Link on Service Characteristics, Customer Satisfaction and Competitive Strategy Among Retail Chain Stores in Kuala Lumpur. 2018.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.