Human capital and public services performance in Bahrain: moderating effect of accountability and mediating effect of Islamic work ethics

Human capital and public services performance in Bahrain: moderating effect of accountability and mediating effect of Islamic work ethics

The main purpose of this study is to examine human capital and its relationship to public services performance, with accountability as a moderating variable and Islamic work ethics as a mediating variable, in the public sector of Bahrain. The motivation for this study is the inconsistent results as...

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Main Author: Busenan, Ebrahim Farhan Mubarak Farhan
Format: Thesis
Language:eng
eng
Published: 2018
Subjects:
HD58.7 Organizational Behavior.
Online Access:https://etd.uum.edu.my/7965/1/s95328_01.pdf
https://etd.uum.edu.my/7965/2/s95328_02.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Ramli, Azahari
Bakar, Muhammad Shukri
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Busenan, Ebrahim Farhan Mubarak Farhan
Human capital and public services performance in Bahrain: moderating effect of accountability and mediating effect of Islamic work ethics
description The main purpose of this study is to examine human capital and its relationship to public services performance, with accountability as a moderating variable and Islamic work ethics as a mediating variable, in the public sector of Bahrain. The motivation for this study is the inconsistent results as well as the lack of research in previous studies in this area. This study is underpinned by the resource-based view (RBV) theory and the contingency theory for the purpose of explaining the proposed conceptual framework. A total of 640 questionnaires were distributed to citizens of Bahrain via systematic random sampling in the four governorates of Bahrain and 384 questionnaires were returned, with 368 responses found usable. Pearson correlation analysis was used to analyze the direct relationship between human capital and public services performance. To identify the moderating impact of accountability on the relationship between human capital and public services performance, hierarchical regression analysis was used. At the same time, hierarchical regression analyses, i.e., Medgraph, the Sobel test and the Kock Mediation test, were used to identify the mediating impact of Islamic work ethics on the relationship between human capital and public services performance. The findings of this study evince that human capital has positive and significant relationships with public services performance. More importantly, this study confirms the mediating impact of Islamic work ethics on the relationship between human capital and public services performance. In addition, the findings of this study indicate no moderating impact of accountability on the relationship between human capital and public services performance. This study has some limitations and finally, makes some recommendations, contributions and suggestions for future researchers.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Busenan, Ebrahim Farhan Mubarak Farhan
author_facet Busenan, Ebrahim Farhan Mubarak Farhan
author_sort Busenan, Ebrahim Farhan Mubarak Farhan
title Human capital and public services performance in Bahrain: moderating effect of accountability and mediating effect of Islamic work ethics
title_short Human capital and public services performance in Bahrain: moderating effect of accountability and mediating effect of Islamic work ethics
title_full Human capital and public services performance in Bahrain: moderating effect of accountability and mediating effect of Islamic work ethics
title_fullStr Human capital and public services performance in Bahrain: moderating effect of accountability and mediating effect of Islamic work ethics
title_full_unstemmed Human capital and public services performance in Bahrain: moderating effect of accountability and mediating effect of Islamic work ethics
title_sort human capital and public services performance in bahrain: moderating effect of accountability and mediating effect of islamic work ethics
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2018
url https://etd.uum.edu.my/7965/1/s95328_01.pdf
https://etd.uum.edu.my/7965/2/s95328_02.pdf
_version_ 1747828297575694336
spelling my-uum-etd.79652021-08-09T06:17:06Z Human capital and public services performance in Bahrain: moderating effect of accountability and mediating effect of Islamic work ethics 2018 Busenan, Ebrahim Farhan Mubarak Farhan Ramli, Azahari Bakar, Muhammad Shukri School of Business Management School of Business Management HD58.7 Organizational Behavior. The main purpose of this study is to examine human capital and its relationship to public services performance, with accountability as a moderating variable and Islamic work ethics as a mediating variable, in the public sector of Bahrain. The motivation for this study is the inconsistent results as well as the lack of research in previous studies in this area. This study is underpinned by the resource-based view (RBV) theory and the contingency theory for the purpose of explaining the proposed conceptual framework. A total of 640 questionnaires were distributed to citizens of Bahrain via systematic random sampling in the four governorates of Bahrain and 384 questionnaires were returned, with 368 responses found usable. Pearson correlation analysis was used to analyze the direct relationship between human capital and public services performance. To identify the moderating impact of accountability on the relationship between human capital and public services performance, hierarchical regression analysis was used. At the same time, hierarchical regression analyses, i.e., Medgraph, the Sobel test and the Kock Mediation test, were used to identify the mediating impact of Islamic work ethics on the relationship between human capital and public services performance. The findings of this study evince that human capital has positive and significant relationships with public services performance. More importantly, this study confirms the mediating impact of Islamic work ethics on the relationship between human capital and public services performance. In addition, the findings of this study indicate no moderating impact of accountability on the relationship between human capital and public services performance. This study has some limitations and finally, makes some recommendations, contributions and suggestions for future researchers. 2018 Thesis https://etd.uum.edu.my/7965/ https://etd.uum.edu.my/7965/1/s95328_01.pdf text eng public https://etd.uum.edu.my/7965/2/s95328_02.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abbasi, A., Mir, G., & Hussain, M. (2012). Islamic work ethics: how it affects organizational learning, innovation and performance. Actual Problems of Economics, 12(138), 471-480. Abdi, M. F., Nor, S. F. D. W. M., & Radzi, N. Z. M. (2014). The impact of Islamic work ethics on job performance and organizational commitment. 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