Entrepreneurial orientation, business network, total quality management, export market orientation and SMEs' export performance

Entrepreneurial orientation, business network, total quality management, export market orientation and SMEs' export performance

Studies on the export performance of small and medium enterprises (SMEs) have gained a lot of attention due to its contribution towards the economy of developing countries. Pakistan is one of the developing countries which have reported a decrease in export performance that may affect firm profitabi...

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Main Author: Imran, Muhammad
Format: Thesis
Language:eng
eng
Published: 2018
Subjects:
HB615-715 Entrepreneurship
Risk and uncertainty
Property
HF5001-6182 Business
Online Access:https://etd.uum.edu.my/7990/1/s900694_01.pdf
https://etd.uum.edu.my/7990/2/s900694_02.pdf
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id my-uum-etd.7990
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Aziz, Azelin
Abdul Hamid, Siti Norasyikin
topic HB615-715 Entrepreneurship
Risk and uncertainty
Property
HF5001-6182 Business
spellingShingle HB615-715 Entrepreneurship
Risk and uncertainty
Property
HF5001-6182 Business
Imran, Muhammad
Entrepreneurial orientation, business network, total quality management, export market orientation and SMEs' export performance
description Studies on the export performance of small and medium enterprises (SMEs) have gained a lot of attention due to its contribution towards the economy of developing countries. Pakistan is one of the developing countries which have reported a decrease in export performance that may affect firm profitability and the country's economic growth. Thus, it is pertinent to study the factors that may enhance the export performance of SMEs, particularly in Pakistan. The objective of this study was to examine the relationships between entrepreneurial orientation (EO), business network (BN) and total quality management (TQM) on SMEs' export performance with the mediating role of export market orientation (EMO). The data was collected through questionnaires from owners/managers of exporting SMEs in Pakistan. 364 questionnaires were analysed using the Squares Structural Equation Modeling version smartPLS-3.2.7 and the Statistical Package for the Social Sciences version 25. The research findings showed significant relationships between EO, TQM, EMO and SMEs' export performance. However, the study found that the relationship between BN and SMEs' export performance is not significant. Furthermore, the findings revealed that EO and BN have direct and significant effects on EMO. Nevertheless, this study found that the relationship between TQM and EMO is not significant. With regards to the mediation effect, EMO plays significant mediating roles between EO, BN and SMEs' export performance. In contrast, the results showed no mediating role for EMO between TQM and SMEs' export performance. Generally, these findings support the view that EO, BN, TQM and EMO could effectively foster SMEs' export performance. Based on the findings, it is suggested that the owners/managers of the SMEs should effectively implement EO, BN, TQM and EMO in order to increase the SMEs' export performance. Finally, theoretical, practical and methodological implications as well as limitations and future recommendations are discussed in this study.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Imran, Muhammad
author_facet Imran, Muhammad
author_sort Imran, Muhammad
title Entrepreneurial orientation, business network, total quality management, export market orientation and SMEs' export performance
title_short Entrepreneurial orientation, business network, total quality management, export market orientation and SMEs' export performance
title_full Entrepreneurial orientation, business network, total quality management, export market orientation and SMEs' export performance
title_fullStr Entrepreneurial orientation, business network, total quality management, export market orientation and SMEs' export performance
title_full_unstemmed Entrepreneurial orientation, business network, total quality management, export market orientation and SMEs' export performance
title_sort entrepreneurial orientation, business network, total quality management, export market orientation and smes' export performance
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2018
url https://etd.uum.edu.my/7990/1/s900694_01.pdf
https://etd.uum.edu.my/7990/2/s900694_02.pdf
_version_ 1747828302971666432
spelling my-uum-etd.79902021-08-09T07:55:19Z Entrepreneurial orientation, business network, total quality management, export market orientation and SMEs' export performance 2018 Imran, Muhammad Aziz, Azelin Abdul Hamid, Siti Norasyikin School of Business Management School of Business Management HB615-715 Entrepreneurship. Risk and uncertainty. Property HF5001-6182 Business Studies on the export performance of small and medium enterprises (SMEs) have gained a lot of attention due to its contribution towards the economy of developing countries. Pakistan is one of the developing countries which have reported a decrease in export performance that may affect firm profitability and the country's economic growth. Thus, it is pertinent to study the factors that may enhance the export performance of SMEs, particularly in Pakistan. The objective of this study was to examine the relationships between entrepreneurial orientation (EO), business network (BN) and total quality management (TQM) on SMEs' export performance with the mediating role of export market orientation (EMO). The data was collected through questionnaires from owners/managers of exporting SMEs in Pakistan. 364 questionnaires were analysed using the Squares Structural Equation Modeling version smartPLS-3.2.7 and the Statistical Package for the Social Sciences version 25. The research findings showed significant relationships between EO, TQM, EMO and SMEs' export performance. However, the study found that the relationship between BN and SMEs' export performance is not significant. Furthermore, the findings revealed that EO and BN have direct and significant effects on EMO. Nevertheless, this study found that the relationship between TQM and EMO is not significant. With regards to the mediation effect, EMO plays significant mediating roles between EO, BN and SMEs' export performance. In contrast, the results showed no mediating role for EMO between TQM and SMEs' export performance. Generally, these findings support the view that EO, BN, TQM and EMO could effectively foster SMEs' export performance. Based on the findings, it is suggested that the owners/managers of the SMEs should effectively implement EO, BN, TQM and EMO in order to increase the SMEs' export performance. Finally, theoretical, practical and methodological implications as well as limitations and future recommendations are discussed in this study. 2018 Thesis https://etd.uum.edu.my/7990/ https://etd.uum.edu.my/7990/1/s900694_01.pdf text eng public https://etd.uum.edu.my/7990/2/s900694_02.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abdin, J. (2017). SMEs and our development goals. The Daily Start. 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