Pengurusan Kualiti Menyeluruh (TQM) Dan Kepuasan Bekerja Guru-Guru

The purpose of this research is to determine job satisfaction generally among teachers in Sekolah Menengah Derma after the implementation of TQM towards achieving ISO 9002 certificate. Factors that were taken into account for this research were sex, age, year of service, salary and allowance, workin...

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Main Author:	Abd. Rahim, Juhan
Format:	Thesis
Language:	eng eng
Published:	1997
Subjects:	LB2801-3095 School administration and organization
Online Access:	https://etd.uum.edu.my/807/1/Abd_Rahim_Juhan.pdf https://etd.uum.edu.my/807/2/1.Abd_Rahim_Juhan.pdf
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id	my-uum-etd.807
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	LB2801-3095 School administration and organization
spellingShingle	LB2801-3095 School administration and organization Abd. Rahim, Juhan Pengurusan Kualiti Menyeluruh (TQM) Dan Kepuasan Bekerja Guru-Guru
description	The purpose of this research is to determine job satisfaction generally among teachers in Sekolah Menengah Derma after the implementation of TQM towards achieving ISO 9002 certificate. Factors that were taken into account for this research were sex, age, year of service, salary and allowance, working environment, training and recognition, collegue and quality managment. To achieve the objective of this research, data was collected by issuing questionnaires to 72 teachers in Sekolah Menengah Kebangsaan Derma. This type of research was known as Organizational Climate Description Questionnaire to determine the level of job satisfaction. T-test and one-way ANOVA were used to test differences. While Pearson ‘r’ test was used to test correlation. All statistic tests were carried out at a significant level of p < 0.05. The result of the research showed that 57 teachers (79.1%) obtained high satisfaction, 14 teachers (19.5%) obtained middle satisfaction and a teacher (1.4%) had a low satisfaction. General mean score of job satisfaction was 12.167 which showed that job satisfaction was high. The result of the research showed that only collegue factor and training and recognition had significant with job satisfaction. Other factors like sex, age, year of service, salary and allowance, working environment and quality management did not determine job satisfaction after the implementation of TQM. According to the correlation analysis only training and recognition factors could greatly influent teacher’s job satisfaction after implementation of TQM.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Abd. Rahim, Juhan
author_facet	Abd. Rahim, Juhan
author_sort	Abd. Rahim, Juhan
title	Pengurusan Kualiti Menyeluruh (TQM) Dan Kepuasan Bekerja Guru-Guru
title_short	Pengurusan Kualiti Menyeluruh (TQM) Dan Kepuasan Bekerja Guru-Guru
title_full	Pengurusan Kualiti Menyeluruh (TQM) Dan Kepuasan Bekerja Guru-Guru
title_fullStr	Pengurusan Kualiti Menyeluruh (TQM) Dan Kepuasan Bekerja Guru-Guru
title_full_unstemmed	Pengurusan Kualiti Menyeluruh (TQM) Dan Kepuasan Bekerja Guru-Guru
title_sort	pengurusan kualiti menyeluruh (tqm) dan kepuasan bekerja guru-guru
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	1997
url	https://etd.uum.edu.my/807/1/Abd_Rahim_Juhan.pdf https://etd.uum.edu.my/807/2/1.Abd_Rahim_Juhan.pdf
_version_	1747827000582602752
spelling	my-uum-etd.8072013-07-24T12:09:05Z Pengurusan Kualiti Menyeluruh (TQM) Dan Kepuasan Bekerja Guru-Guru 1997 Abd. Rahim, Juhan Sekolah Siswazah Graduate School LB2801-3095 School administration and organization The purpose of this research is to determine job satisfaction generally among teachers in Sekolah Menengah Derma after the implementation of TQM towards achieving ISO 9002 certificate. Factors that were taken into account for this research were sex, age, year of service, salary and allowance, working environment, training and recognition, collegue and quality managment. To achieve the objective of this research, data was collected by issuing questionnaires to 72 teachers in Sekolah Menengah Kebangsaan Derma. This type of research was known as Organizational Climate Description Questionnaire to determine the level of job satisfaction. T-test and one-way ANOVA were used to test differences. While Pearson ‘r’ test was used to test correlation. All statistic tests were carried out at a significant level of p < 0.05. The result of the research showed that 57 teachers (79.1%) obtained high satisfaction, 14 teachers (19.5%) obtained middle satisfaction and a teacher (1.4%) had a low satisfaction. General mean score of job satisfaction was 12.167 which showed that job satisfaction was high. The result of the research showed that only collegue factor and training and recognition had significant with job satisfaction. Other factors like sex, age, year of service, salary and allowance, working environment and quality management did not determine job satisfaction after the implementation of TQM. According to the correlation analysis only training and recognition factors could greatly influent teacher’s job satisfaction after implementation of TQM. 1997 Thesis https://etd.uum.edu.my/807/ https://etd.uum.edu.my/807/1/Abd_Rahim_Juhan.pdf application/pdf eng validuser https://etd.uum.edu.my/807/2/1.Abd_Rahim_Juhan.pdf application/pdf eng public masters masters Universiti Utara Malaysia Abd. Main Salimon (1989). "Perkaitan Kepuasan Kerja dan Pencapaian Mendelegasikan Tugas Dengan Faktor-faktor Personel dan Pentadbiran Di Kalangan Pengetua Sekolah Menengah". Jurnal Pendidikan UKM 3 & 4 : 51-57. Abd. Pateh Abd. Malek dan J.W. Kotlik (1986). "Job Satisfaction of Vocational Agriculture Teacher in the Southeastern United States" The Journal of the American Association of Teacher Education in Agriculture. 27(1) : 33-38. Abu Bakar Hj Hashim (1989). An Analysis of Job Satisfaction Among Academic Stafford University in Malaysia. PHD Dissertation, Ohio University. 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Pengurusan Kualiti Menyeluruh (TQM) Dan Kepuasan Bekerja Guru-Guru

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