Factors influencing turnover intention at Yong Hui department store in the He Nan Province, China

Employee turnover is a challenging issue faced by many industries in China. This study examine one Departmental Store in China that faced issues on employees turnover. The objective of this research is to examine the relationship between work stress, compensation and benefit, and supervisory communi...

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Main Author:	Tian, Meng Lu
Format:	Thesis
Language:	eng eng
Published:	2018
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/8122/1/821646-1.pdf https://etd.uum.edu.my/8122/2/821646-2.pdf
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id	my-uum-etd.8122
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Tian, Meng Lu Factors influencing turnover intention at Yong Hui department store in the He Nan Province, China
description	Employee turnover is a challenging issue faced by many industries in China. This study examine one Departmental Store in China that faced issues on employees turnover. The objective of this research is to examine the relationship between work stress, compensation and benefit, and supervisory communication with employees' turnover intention. Online questionnaires were used to gather data from 8 different departments in Yong Hui Department store. A total of 350 questionnaire were sent but only 268 respondents returned the questionnaires. All the data collected from the survey are entered and coded using SPSS Version 25.0. The Pearson's correlation and multiple regression tests were used to identify the relationship between the variables. The correlation results analysis suggested that work stress compensation and benefits, supervisory communication have relationship with employees' turnover intention. The multiple regression results indicated that compensation and benefits, supervisory communication and work stress influence employees turnover intention. Based on the findings, recommendation are suggested and the limitations of the study being discussed. HR managers in Yong Hui Department store need to help employees reduce their work stress and improve employees' compensation and benefit. Apart from that, they also need to have good communication between management and employee, as these would help Yong Hui Department store reduce employees' turnover intention.
format	Thesis
qualification_name	Master of Philosophy (MPhil)
qualification_level	Master's degree
author	Tian, Meng Lu
author_facet	Tian, Meng Lu
author_sort	Tian, Meng Lu
title	Factors influencing turnover intention at Yong Hui department store in the He Nan Province, China
title_short	Factors influencing turnover intention at Yong Hui department store in the He Nan Province, China
title_full	Factors influencing turnover intention at Yong Hui department store in the He Nan Province, China
title_fullStr	Factors influencing turnover intention at Yong Hui department store in the He Nan Province, China
title_full_unstemmed	Factors influencing turnover intention at Yong Hui department store in the He Nan Province, China
title_sort	factors influencing turnover intention at yong hui department store in the he nan province, china
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2018
url	https://etd.uum.edu.my/8122/1/821646-1.pdf https://etd.uum.edu.my/8122/2/821646-2.pdf
_version_	1747828330734813184
spelling	my-uum-etd.81222021-08-11T07:53:02Z Factors influencing turnover intention at Yong Hui department store in the He Nan Province, China 2018 Tian, Meng Lu School of Business Management School of Business Management HD28-70 Management. Industrial Management Employee turnover is a challenging issue faced by many industries in China. This study examine one Departmental Store in China that faced issues on employees turnover. The objective of this research is to examine the relationship between work stress, compensation and benefit, and supervisory communication with employees' turnover intention. Online questionnaires were used to gather data from 8 different departments in Yong Hui Department store. A total of 350 questionnaire were sent but only 268 respondents returned the questionnaires. All the data collected from the survey are entered and coded using SPSS Version 25.0. The Pearson's correlation and multiple regression tests were used to identify the relationship between the variables. The correlation results analysis suggested that work stress compensation and benefits, supervisory communication have relationship with employees' turnover intention. The multiple regression results indicated that compensation and benefits, supervisory communication and work stress influence employees turnover intention. Based on the findings, recommendation are suggested and the limitations of the study being discussed. HR managers in Yong Hui Department store need to help employees reduce their work stress and improve employees' compensation and benefit. Apart from that, they also need to have good communication between management and employee, as these would help Yong Hui Department store reduce employees' turnover intention. 2018 Thesis https://etd.uum.edu.my/8122/ https://etd.uum.edu.my/8122/1/821646-1.pdf text eng public https://etd.uum.edu.my/8122/2/821646-2.pdf text eng public mphil masters Universiti Utara Malaysia Abu Bakar, H., Mustaffa, C. S, Mohamad, B., (2009), LMX quality, supervisory communication and team-oriented commitment. Corporate Communications: An International Journal, 14, 11-23. Ahmad, A., & Omar, Z. (2010). Perceived family-supportive work culture, effective commitment, and turnover intention of employees. Journal of American Sciences, 6, 8.)9-846. Aiken, N. (2015). The effects of perceived organizational support, perceived supervisor support and intra organizational network resources on turnover intentions. Journal o_f Chinese employees in multinational enterprises, 41 , 22-29. Allen, D. G., Bryant, P. 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Factors influencing turnover intention at Yong Hui department store in the He Nan Province, China

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