Authentic leadership and extra role behaviour among public utility sector employees in Sri Lanka

All organizations greatly depend on employees, as a matter of necessity, to act proactively and perform in their jobs. Basically, three types of employee performance have been identified, namely in-role performance, extra role performance and counterproductive work behaviour. In order for organizati...

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Main Author: Janadari, Malavi Pathirannahalage Nadira
Format: Thesis
Language:eng
eng
eng
Published: 2019
Subjects:
Online Access:https://etd.uum.edu.my/8356/1/s95726_01.pdf
https://etd.uum.edu.my/8356/2/s95726_02.pdf
https://etd.uum.edu.my/8356/3/s95726_references.docx
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spelling my-uum-etd.83562022-05-09T04:33:47Z Authentic leadership and extra role behaviour among public utility sector employees in Sri Lanka 2019 Janadari, Malavi Pathirannahalage Nadira Sri Ramalu, Subramaniam Chuah, Chin Wei Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.7 Organizational Behavior. All organizations greatly depend on employees, as a matter of necessity, to act proactively and perform in their jobs. Basically, three types of employee performance have been identified, namely in-role performance, extra role performance and counterproductive work behaviour. In order for organizations to survive, compete and sustain growth in an ever-changing turbulent business environment, the task-related in-role performance alone appears inadequate. Hence, discretionary or extra role behaviour plays a key role in organizations, contributing positive outcomes. The primary objective of this study was to examine the relationship between authentic leadership and organizational citizenship behaviour with the mediation impact of psychological capital and the moderation effect of the generational differences. The disproportionate stratified random sampling method was used in which samples were drawn from six public utility organizations in Sri Lanka. Data was collected from 396 samples of front line workers through self-administrated questionnaires. The Partial Least Squares Structural Equation Modeling (PLS – SEM) was applied to test the hypotheses. The results of the study confirmed that authentic leadership (AL) and psychological capital (PsyCap) are significant predictors of organizational citizenship behaviour (OCB) and organizational citizenship behaviour towards the environment (OCBE). More importantly, the results also confirmed the mediating effect of PsyCap on the relationship between AL and OCB as well as between AL and OCBE. It indicates that PsyCap is an underlying process which explains the spillover effect of AL on both types of OCB. However, there is no evidence of moderation effect of generational differences on the relationship between PsyCap and both types of OCB. The findings of this study stand as an extension to the existing organization behaviour literature by integrating the factors that could enhance the employee’s extra role performance. The findings also have some significant practical contributions to the public utilities sector in Sri Lanka in terms of policies and practices related to human resource management. 2019 Thesis https://etd.uum.edu.my/8356/ https://etd.uum.edu.my/8356/1/s95726_01.pdf text eng 2022-03-21 public https://etd.uum.edu.my/8356/2/s95726_02.pdf text eng public https://etd.uum.edu.my/8356/3/s95726_references.docx text eng public other doctoral Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Sri Ramalu, Subramaniam
Chuah, Chin Wei
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Janadari, Malavi Pathirannahalage Nadira
Authentic leadership and extra role behaviour among public utility sector employees in Sri Lanka
description All organizations greatly depend on employees, as a matter of necessity, to act proactively and perform in their jobs. Basically, three types of employee performance have been identified, namely in-role performance, extra role performance and counterproductive work behaviour. In order for organizations to survive, compete and sustain growth in an ever-changing turbulent business environment, the task-related in-role performance alone appears inadequate. Hence, discretionary or extra role behaviour plays a key role in organizations, contributing positive outcomes. The primary objective of this study was to examine the relationship between authentic leadership and organizational citizenship behaviour with the mediation impact of psychological capital and the moderation effect of the generational differences. The disproportionate stratified random sampling method was used in which samples were drawn from six public utility organizations in Sri Lanka. Data was collected from 396 samples of front line workers through self-administrated questionnaires. The Partial Least Squares Structural Equation Modeling (PLS – SEM) was applied to test the hypotheses. The results of the study confirmed that authentic leadership (AL) and psychological capital (PsyCap) are significant predictors of organizational citizenship behaviour (OCB) and organizational citizenship behaviour towards the environment (OCBE). More importantly, the results also confirmed the mediating effect of PsyCap on the relationship between AL and OCB as well as between AL and OCBE. It indicates that PsyCap is an underlying process which explains the spillover effect of AL on both types of OCB. However, there is no evidence of moderation effect of generational differences on the relationship between PsyCap and both types of OCB. The findings of this study stand as an extension to the existing organization behaviour literature by integrating the factors that could enhance the employee’s extra role performance. The findings also have some significant practical contributions to the public utilities sector in Sri Lanka in terms of policies and practices related to human resource management.
format Thesis
qualification_name other
qualification_level Doctorate
author Janadari, Malavi Pathirannahalage Nadira
author_facet Janadari, Malavi Pathirannahalage Nadira
author_sort Janadari, Malavi Pathirannahalage Nadira
title Authentic leadership and extra role behaviour among public utility sector employees in Sri Lanka
title_short Authentic leadership and extra role behaviour among public utility sector employees in Sri Lanka
title_full Authentic leadership and extra role behaviour among public utility sector employees in Sri Lanka
title_fullStr Authentic leadership and extra role behaviour among public utility sector employees in Sri Lanka
title_full_unstemmed Authentic leadership and extra role behaviour among public utility sector employees in Sri Lanka
title_sort authentic leadership and extra role behaviour among public utility sector employees in sri lanka
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2019
url https://etd.uum.edu.my/8356/1/s95726_01.pdf
https://etd.uum.edu.my/8356/2/s95726_02.pdf
https://etd.uum.edu.my/8356/3/s95726_references.docx
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