Factors affecting turnover intention among employees in hotel industry: a study on Langkawi Island, Malaysia

The primary purpose of this study was to investigate the effect of authentic leadership, workload, organisational trust, employee engagement, communication climate and turnover intention among hotel industry employees in Langkawi island. A total of 360 Questionnaires were distributed to employees w...

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Bibliographic Details
Main Author:	Seffar, Walid
Format:	Thesis
Language:	eng eng eng
Published:	2020
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/8581/1/s824834_01.pdf https://etd.uum.edu.my/8581/2/s824834_02.pdf https://etd.uum.edu.my/8581/3/s824834_references.docx
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id	my-uum-etd.8581
record_format	uketd_dc
spelling	my-uum-etd.85812023-12-17T01:17:12Z Factors affecting turnover intention among employees in hotel industry: a study on Langkawi Island, Malaysia 2020 Seffar, Walid Oussama, Saoula School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment The primary purpose of this study was to investigate the effect of authentic leadership, workload, organisational trust, employee engagement, communication climate and turnover intention among hotel industry employees in Langkawi island. A total of 360 Questionnaires were distributed to employees working in the hotel industry in Langkawi island. A total of 210 questionnaires were returned but only 191 were used in the analysis using Structural Equation Modelling (SEM) - Partial Least (PLS) method. The results of the study revealed a significant effect of workload, organisational trust, and communication climate on turnover intention. The results also revealed an insignificant effect of authentic leadership and employee engagement on turnover intention. The present study also highlighted the implications of the research, future research recommendations as well as its limitations. 2020 Thesis https://etd.uum.edu.my/8581/ https://etd.uum.edu.my/8581/1/s824834_01.pdf text eng public https://etd.uum.edu.my/8581/2/s824834_02.pdf text eng public https://etd.uum.edu.my/8581/3/s824834_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Oussama, Saoula
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Seffar, Walid Factors affecting turnover intention among employees in hotel industry: a study on Langkawi Island, Malaysia
description	The primary purpose of this study was to investigate the effect of authentic leadership, workload, organisational trust, employee engagement, communication climate and turnover intention among hotel industry employees in Langkawi island. A total of 360 Questionnaires were distributed to employees working in the hotel industry in Langkawi island. A total of 210 questionnaires were returned but only 191 were used in the analysis using Structural Equation Modelling (SEM) - Partial Least (PLS) method. The results of the study revealed a significant effect of workload, organisational trust, and communication climate on turnover intention. The results also revealed an insignificant effect of authentic leadership and employee engagement on turnover intention. The present study also highlighted the implications of the research, future research recommendations as well as its limitations.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Seffar, Walid
author_facet	Seffar, Walid
author_sort	Seffar, Walid
title	Factors affecting turnover intention among employees in hotel industry: a study on Langkawi Island, Malaysia
title_short	Factors affecting turnover intention among employees in hotel industry: a study on Langkawi Island, Malaysia
title_full	Factors affecting turnover intention among employees in hotel industry: a study on Langkawi Island, Malaysia
title_fullStr	Factors affecting turnover intention among employees in hotel industry: a study on Langkawi Island, Malaysia
title_full_unstemmed	Factors affecting turnover intention among employees in hotel industry: a study on Langkawi Island, Malaysia
title_sort	factors affecting turnover intention among employees in hotel industry: a study on langkawi island, malaysia
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2020
url	https://etd.uum.edu.my/8581/1/s824834_01.pdf https://etd.uum.edu.my/8581/2/s824834_02.pdf https://etd.uum.edu.my/8581/3/s824834_references.docx
_version_	1794023731202359296

Factors affecting turnover intention among employees in hotel industry: a study on Langkawi Island, Malaysia

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