Tahap Profesionalisme Pegawai Skim Perkhidmatan Penguasa Kastam : Satu Kajian Di Jabatan Kastam Diraja Selangor

This study is to identify the level of professionalism among the officer in service scheme of Superintendent of Customs in Royal Customs Department of Selangor. This study emphasis on five criteria pertaining to the understanding of the profession, acquisition in knowledge and skill, practicing of...

Full description

Saved in:

Bibliographic Details
Main Author:	Rosli, Mohamad
Format:	Thesis
Language:	eng eng
Published:	2002
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/864/1/ROSLI_MOHAMAD.pdf https://etd.uum.edu.my/864/2/1.ROSLI_MOHAMAD.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.864
record_format	uketd_dc
spelling	my-uum-etd.8642013-07-24T12:09:21Z Tahap Profesionalisme Pegawai Skim Perkhidmatan Penguasa Kastam : Satu Kajian Di Jabatan Kastam Diraja Selangor 2002 Rosli, Mohamad Sekolah Siswazah Graduate School HD28-70 Management. Industrial Management This study is to identify the level of professionalism among the officer in service scheme of Superintendent of Customs in Royal Customs Department of Selangor. This study emphasis on five criteria pertaining to the understanding of the profession, acquisition in knowledge and skill, practicing of work ethics, communication skills and the leadership ability. The study on the sample of 86 officer from the populations of 176 officers in the scheme which categorized in four divisions under the state director of Customs namely as Customs Division, Internal Tax, Technical Service Division and Preventive Division. The information and data which been collected from respondent and department of record has been processed using the SPSS software to obtain the frequencies, mean and correlation's between variables. The results of the statistical analysis by using one way ANOVA, Tukey HSD, t- test and Correletion Pearson succesfully determined all the hypothesis which has been developed earlier. The results has been concluded that the level of professionalism of the respondent positively high. The perceptions of the five criteria of professionalism been detected from respondent shown that all the criteria is positively high but the criteria of acquisition of knowledge and skill positively moderate. The test on training programs to correlate with the level of professionalism in the department, shown that there is a positive correlation. Based on this research outcomes a few recommendations and suggestions related to future were suggested to be more specific and meaningful. 2002 Thesis https://etd.uum.edu.my/864/ https://etd.uum.edu.my/864/1/ROSLI_MOHAMAD.pdf application/pdf eng validuser https://etd.uum.edu.my/864/2/1.ROSLI_MOHAMAD.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Rosli, Mohamad Tahap Profesionalisme Pegawai Skim Perkhidmatan Penguasa Kastam : Satu Kajian Di Jabatan Kastam Diraja Selangor
description	This study is to identify the level of professionalism among the officer in service scheme of Superintendent of Customs in Royal Customs Department of Selangor. This study emphasis on five criteria pertaining to the understanding of the profession, acquisition in knowledge and skill, practicing of work ethics, communication skills and the leadership ability. The study on the sample of 86 officer from the populations of 176 officers in the scheme which categorized in four divisions under the state director of Customs namely as Customs Division, Internal Tax, Technical Service Division and Preventive Division. The information and data which been collected from respondent and department of record has been processed using the SPSS software to obtain the frequencies, mean and correlation's between variables. The results of the statistical analysis by using one way ANOVA, Tukey HSD, t- test and Correletion Pearson succesfully determined all the hypothesis which has been developed earlier. The results has been concluded that the level of professionalism of the respondent positively high. The perceptions of the five criteria of professionalism been detected from respondent shown that all the criteria is positively high but the criteria of acquisition of knowledge and skill positively moderate. The test on training programs to correlate with the level of professionalism in the department, shown that there is a positive correlation. Based on this research outcomes a few recommendations and suggestions related to future were suggested to be more specific and meaningful.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Rosli, Mohamad
author_facet	Rosli, Mohamad
author_sort	Rosli, Mohamad
title	Tahap Profesionalisme Pegawai Skim Perkhidmatan Penguasa Kastam : Satu Kajian Di Jabatan Kastam Diraja Selangor
title_short	Tahap Profesionalisme Pegawai Skim Perkhidmatan Penguasa Kastam : Satu Kajian Di Jabatan Kastam Diraja Selangor
title_full	Tahap Profesionalisme Pegawai Skim Perkhidmatan Penguasa Kastam : Satu Kajian Di Jabatan Kastam Diraja Selangor
title_fullStr	Tahap Profesionalisme Pegawai Skim Perkhidmatan Penguasa Kastam : Satu Kajian Di Jabatan Kastam Diraja Selangor
title_full_unstemmed	Tahap Profesionalisme Pegawai Skim Perkhidmatan Penguasa Kastam : Satu Kajian Di Jabatan Kastam Diraja Selangor
title_sort	tahap profesionalisme pegawai skim perkhidmatan penguasa kastam : satu kajian di jabatan kastam diraja selangor
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	2002
url	https://etd.uum.edu.my/864/1/ROSLI_MOHAMAD.pdf https://etd.uum.edu.my/864/2/1.ROSLI_MOHAMAD.pdf
_version_	1747827013948801024

Tahap Profesionalisme Pegawai Skim Perkhidmatan Penguasa Kastam : Satu Kajian Di Jabatan Kastam Diraja Selangor

Similar Items