The Effect of Performance Management on Employee Productivity in Telecom Companies in Mogadishu Somalia

Somalia is currently in the midst of a telecommunications boom driven by private investors, who have created a mass market with the cheapest calling rates in Africa. Private investors have put an estimated $194 million into Somalia’s telecommunications sector over the last ten years. Despite all, it...

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Main Author:	Yusuf Mohamud, Abdulkadir
Format:	Thesis
Language:	eng eng eng
Published:	2019
Subjects:	HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/8659/1/S823763_01.pdf https://etd.uum.edu.my/8659/2/S823763_02.pdf https://etd.uum.edu.my/8659/3/823763%20REFERENCES.docx
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id	my-uum-etd.8659
record_format	uketd_dc
spelling	my-uum-etd.86592022-08-16T07:52:06Z The Effect of Performance Management on Employee Productivity in Telecom Companies in Mogadishu Somalia 2019 Yusuf Mohamud, Abdulkadir Fareed, Muhammad School of Business Management School of Business Management HF5001-6182 Business Somalia is currently in the midst of a telecommunications boom driven by private investors, who have created a mass market with the cheapest calling rates in Africa. Private investors have put an estimated $194 million into Somalia’s telecommunications sector over the last ten years. Despite all, it is believed that in Somalia, Lack of proper training, reward system, lack of recognition and feedback, are the main aspects that hinder the level of the employee’s productivity in Telecommunication Sector. Therefore, the objective of this study is to examine the relationship between performance appraisals, reward system, training, and employee productivity in telecom companies in Mogadishu Somalia. The respondents of this study were management staff of Hormuud, Somnet, and Somtel headquarters in Mogadishu Somalia. A total of 162 questionnaires were distributed to employees of these three companies by using an online survey, only 110 were useable for analysis. The data was analyzed using SPSS Version 25 to achieve the objectives of the study. The finding of this study has revealed that Performance Appraisal, Reward system, and Training have a positive and significant correlation with employee Productivity. Furthermore, the research framework of this study will contribute to the literature in the context of employee productivity. It will also help Hormuud, Somnet, and Somtel managers to have a further understanding of the correlation of performance appraisal, Reward system, and Training on Employee Productivity. Finally, some limitations have paved the direction for future research. 2019 Thesis https://etd.uum.edu.my/8659/ https://etd.uum.edu.my/8659/1/S823763_01.pdf text eng public https://etd.uum.edu.my/8659/2/S823763_02.pdf text eng public https://etd.uum.edu.my/8659/3/823763%20REFERENCES.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Fareed, Muhammad
topic	HF5001-6182 Business
spellingShingle	HF5001-6182 Business Yusuf Mohamud, Abdulkadir The Effect of Performance Management on Employee Productivity in Telecom Companies in Mogadishu Somalia
description	Somalia is currently in the midst of a telecommunications boom driven by private investors, who have created a mass market with the cheapest calling rates in Africa. Private investors have put an estimated $194 million into Somalia’s telecommunications sector over the last ten years. Despite all, it is believed that in Somalia, Lack of proper training, reward system, lack of recognition and feedback, are the main aspects that hinder the level of the employee’s productivity in Telecommunication Sector. Therefore, the objective of this study is to examine the relationship between performance appraisals, reward system, training, and employee productivity in telecom companies in Mogadishu Somalia. The respondents of this study were management staff of Hormuud, Somnet, and Somtel headquarters in Mogadishu Somalia. A total of 162 questionnaires were distributed to employees of these three companies by using an online survey, only 110 were useable for analysis. The data was analyzed using SPSS Version 25 to achieve the objectives of the study. The finding of this study has revealed that Performance Appraisal, Reward system, and Training have a positive and significant correlation with employee Productivity. Furthermore, the research framework of this study will contribute to the literature in the context of employee productivity. It will also help Hormuud, Somnet, and Somtel managers to have a further understanding of the correlation of performance appraisal, Reward system, and Training on Employee Productivity. Finally, some limitations have paved the direction for future research.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Yusuf Mohamud, Abdulkadir
author_facet	Yusuf Mohamud, Abdulkadir
author_sort	Yusuf Mohamud, Abdulkadir
title	The Effect of Performance Management on Employee Productivity in Telecom Companies in Mogadishu Somalia
title_short	The Effect of Performance Management on Employee Productivity in Telecom Companies in Mogadishu Somalia
title_full	The Effect of Performance Management on Employee Productivity in Telecom Companies in Mogadishu Somalia
title_fullStr	The Effect of Performance Management on Employee Productivity in Telecom Companies in Mogadishu Somalia
title_full_unstemmed	The Effect of Performance Management on Employee Productivity in Telecom Companies in Mogadishu Somalia
title_sort	effect of performance management on employee productivity in telecom companies in mogadishu somalia
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2019
url	https://etd.uum.edu.my/8659/1/S823763_01.pdf https://etd.uum.edu.my/8659/2/S823763_02.pdf https://etd.uum.edu.my/8659/3/823763%20REFERENCES.docx
_version_	1747828433354752000

The Effect of Performance Management on Employee Productivity in Telecom Companies in Mogadishu Somalia

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