Hubungan di antara faktor kepuasan komunikasi dan komitmen terhadap organisasi di kalangan kakitangan agensi penguatkuasaan undang-undang di Malaysia

The main purpose of this study was to establish the relationship between communication satisfaction and organizational commitment among workers. In addition, this study has chosen five main elements in order to measure their effects on the organizational commitment. The main instrument that was used...

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محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Redzaime, Abd Hamid
التنسيق: أطروحة
اللغة:eng
eng
eng
منشور في: 2018
الموضوعات:
الوصول للمادة أونلاين:https://etd.uum.edu.my/8686/1/s810248_01.pdf
https://etd.uum.edu.my/8686/2/s810248_02.pdf
https://etd.uum.edu.my/8686/3/s810248_references.docx
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spelling my-uum-etd.86862022-01-13T01:45:40Z Hubungan di antara faktor kepuasan komunikasi dan komitmen terhadap organisasi di kalangan kakitangan agensi penguatkuasaan undang-undang di Malaysia 2018 Redzaime, Abd Hamid Sri Ramalu, Subramaniam School of Business Management School of Business Management HD58.7 Organizational Behavior. The main purpose of this study was to establish the relationship between communication satisfaction and organizational commitment among workers. In addition, this study has chosen five main elements in order to measure their effects on the organizational commitment. The main instrument that was used in this study was the utilization of a questionnaire which was developed using the models that have been selected by the researcher. They were Communication Satisfactional Questionaires (CSQ) by Down and Hazen (1990) and Organizational Commitment Questionaires (OCQ) by Allen dan Meyer, (1997). A total of 152 repondents have participated in this study and they were all from a selected law enforcement agency in Malaysia. From the results gathered, the researcher has come to conclusion that there are significant relationship between communication satisfaction and organizational commitment. This has led to the conclusion that the level of communication satisfaction level in the organization is low which has led to a relatively low level of organizational commitment. Among the five (5) elements that have been chosen by the researcher in which have been tested through Multiple Linear Regression procedure, it was identified that all five elements have a significant relationship with Organizational Commitment. Corporate Perspective, Supervisory Communication, Horizontal Communication dan Organizational Integration respectively play a big role in determining the level of employee commitment towards the organization. 2018 Thesis https://etd.uum.edu.my/8686/ https://etd.uum.edu.my/8686/1/s810248_01.pdf text eng public https://etd.uum.edu.my/8686/2/s810248_02.pdf text eng public https://etd.uum.edu.my/8686/3/s810248_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Sri Ramalu, Subramaniam
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Redzaime, Abd Hamid
Hubungan di antara faktor kepuasan komunikasi dan komitmen terhadap organisasi di kalangan kakitangan agensi penguatkuasaan undang-undang di Malaysia
description The main purpose of this study was to establish the relationship between communication satisfaction and organizational commitment among workers. In addition, this study has chosen five main elements in order to measure their effects on the organizational commitment. The main instrument that was used in this study was the utilization of a questionnaire which was developed using the models that have been selected by the researcher. They were Communication Satisfactional Questionaires (CSQ) by Down and Hazen (1990) and Organizational Commitment Questionaires (OCQ) by Allen dan Meyer, (1997). A total of 152 repondents have participated in this study and they were all from a selected law enforcement agency in Malaysia. From the results gathered, the researcher has come to conclusion that there are significant relationship between communication satisfaction and organizational commitment. This has led to the conclusion that the level of communication satisfaction level in the organization is low which has led to a relatively low level of organizational commitment. Among the five (5) elements that have been chosen by the researcher in which have been tested through Multiple Linear Regression procedure, it was identified that all five elements have a significant relationship with Organizational Commitment. Corporate Perspective, Supervisory Communication, Horizontal Communication dan Organizational Integration respectively play a big role in determining the level of employee commitment towards the organization.
format Thesis
qualification_name other
qualification_level Master's degree
author Redzaime, Abd Hamid
author_facet Redzaime, Abd Hamid
author_sort Redzaime, Abd Hamid
title Hubungan di antara faktor kepuasan komunikasi dan komitmen terhadap organisasi di kalangan kakitangan agensi penguatkuasaan undang-undang di Malaysia
title_short Hubungan di antara faktor kepuasan komunikasi dan komitmen terhadap organisasi di kalangan kakitangan agensi penguatkuasaan undang-undang di Malaysia
title_full Hubungan di antara faktor kepuasan komunikasi dan komitmen terhadap organisasi di kalangan kakitangan agensi penguatkuasaan undang-undang di Malaysia
title_fullStr Hubungan di antara faktor kepuasan komunikasi dan komitmen terhadap organisasi di kalangan kakitangan agensi penguatkuasaan undang-undang di Malaysia
title_full_unstemmed Hubungan di antara faktor kepuasan komunikasi dan komitmen terhadap organisasi di kalangan kakitangan agensi penguatkuasaan undang-undang di Malaysia
title_sort hubungan di antara faktor kepuasan komunikasi dan komitmen terhadap organisasi di kalangan kakitangan agensi penguatkuasaan undang-undang di malaysia
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2018
url https://etd.uum.edu.my/8686/1/s810248_01.pdf
https://etd.uum.edu.my/8686/2/s810248_02.pdf
https://etd.uum.edu.my/8686/3/s810248_references.docx
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