Factors influencing the intention to leave job among generation Z in information technology (IT) industry in Klang Valley

This study examines the factors that influence the intention to leave among generation Z in IT industries. Generation Z, who cannot be wedged at one working place, is the new emerging employees entering the workforce. High turnover rates may have negative impact on the organization, such as creating...

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Main Author: Sherlin, Marirasu
Format: Thesis
Language:eng
eng
eng
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/8691/1/s820266_01.pdf
https://etd.uum.edu.my/8691/2/s820266_02.pdf
https://etd.uum.edu.my/8691/3/s820266_references.docx
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spelling my-uum-etd.86912023-08-14T00:59:32Z Factors influencing the intention to leave job among generation Z in information technology (IT) industry in Klang Valley 2020 Sherlin, Marirasu Mohd Othman, Fazilah Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business T58.6-58.62 Management information systems This study examines the factors that influence the intention to leave among generation Z in IT industries. Generation Z, who cannot be wedged at one working place, is the new emerging employees entering the workforce. High turnover rates may have negative impact on the organization, such as creating instability and uncertainty on labor conditions and rising human resource costs such as investment on training and recruitment. Therefore, this study analyzes salary satisfaction, job satisfaction, organizational commitment and organizational citizenship behavior towards employee’s outbound intention. It adopts a quantitative method where questionnaires were distributed to respondents using stratified random sampling. A total of 250 respondents participated in this study. Findings have shown that salary satisfaction, job satisfaction and organizational commitment have a negative relationship with intention to leave job except one variable which is organizational citizenship behavior. High intention to leave can result in low organization performance therefore retention strategies are proposed. 2020 Thesis https://etd.uum.edu.my/8691/ https://etd.uum.edu.my/8691/1/s820266_01.pdf text eng public https://etd.uum.edu.my/8691/2/s820266_02.pdf text eng public https://etd.uum.edu.my/8691/3/s820266_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Mohd Othman, Fazilah
topic T58.6-58.62 Management information systems
spellingShingle T58.6-58.62 Management information systems
Sherlin, Marirasu
Factors influencing the intention to leave job among generation Z in information technology (IT) industry in Klang Valley
description This study examines the factors that influence the intention to leave among generation Z in IT industries. Generation Z, who cannot be wedged at one working place, is the new emerging employees entering the workforce. High turnover rates may have negative impact on the organization, such as creating instability and uncertainty on labor conditions and rising human resource costs such as investment on training and recruitment. Therefore, this study analyzes salary satisfaction, job satisfaction, organizational commitment and organizational citizenship behavior towards employee’s outbound intention. It adopts a quantitative method where questionnaires were distributed to respondents using stratified random sampling. A total of 250 respondents participated in this study. Findings have shown that salary satisfaction, job satisfaction and organizational commitment have a negative relationship with intention to leave job except one variable which is organizational citizenship behavior. High intention to leave can result in low organization performance therefore retention strategies are proposed.
format Thesis
qualification_name other
qualification_level Master's degree
author Sherlin, Marirasu
author_facet Sherlin, Marirasu
author_sort Sherlin, Marirasu
title Factors influencing the intention to leave job among generation Z in information technology (IT) industry in Klang Valley
title_short Factors influencing the intention to leave job among generation Z in information technology (IT) industry in Klang Valley
title_full Factors influencing the intention to leave job among generation Z in information technology (IT) industry in Klang Valley
title_fullStr Factors influencing the intention to leave job among generation Z in information technology (IT) industry in Klang Valley
title_full_unstemmed Factors influencing the intention to leave job among generation Z in information technology (IT) industry in Klang Valley
title_sort factors influencing the intention to leave job among generation z in information technology (it) industry in klang valley
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2020
url https://etd.uum.edu.my/8691/1/s820266_01.pdf
https://etd.uum.edu.my/8691/2/s820266_02.pdf
https://etd.uum.edu.my/8691/3/s820266_references.docx
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