A shari'ah complaint Hospital framework in Malaysia

The increasing awareness among Muslims to be more Islamic in their daily practices has led to an increase in demand for Halal products and Shari 'ah compliant services. It has created research opportunities for Islamic products and services to be on par with contemporary demand. The business op...

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Main Author:	Shaharom, Md Shariff
Format:	Thesis
Language:	eng eng eng
Published:	2020
Subjects:	BP174 The practice of Islam
Online Access:	https://etd.uum.edu.my/8714/1/Deposit%20Permission_s95157.pdf https://etd.uum.edu.my/8714/2/s95157_01.pdf https://etd.uum.edu.my/8714/3/s95157_references.docx
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id	my-uum-etd.8714
record_format	uketd_dc
spelling	my-uum-etd.87142021-10-07T05:50:09Z A shari'ah complaint Hospital framework in Malaysia 2020 Shaharom, Md Shariff Mohtar, Shahimi Jamaludin, Roslan Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business BP174 The practice of Islam The increasing awareness among Muslims to be more Islamic in their daily practices has led to an increase in demand for Halal products and Shari 'ah compliant services. It has created research opportunities for Islamic products and services to be on par with contemporary demand. The business opportunities in Halal products in Islamic Banking and Finances have received a tremendous request and becoming mainstream business amongst Muslims and non-Muslims. In responding to this development, Standard Malaysia has issued MS 1900:2014 Shari' ah based Quality Management System for an organisation to be accredited as a Shari 'ah compliant organisation. However, the MS 1900:2014 issued only provides a theoretical framework. There is still a lack of research on the attributes and implementation of Shari' ah Compliant Hospital (SCH) in the Healthcare industry. This theoretical framework will be realised into a conceptual framework before it can materialise as an implementation activity for accreditation purposes. The purpose of this research is to develop a framework for Shari' ah Compliant Hospital for hospital operators to understand how Shari' ah Compliant Hospital can be implemented efficiently and sustain the continuation of the certification. This research applies a qualitative case study method, which is based on previous academic literature and interviews conducted amongst academicians and hospital operators. The interview sessions involve in-depth and open-ended discussion with senior management of five hospitals. The data collected was analysed through Content Analysis using software application NVivo™ Version 12 plus. The analysis produced themes that led to the development of the framework. With the proposed framework, the study provides a meaningful tool and guidelines for hospital operators to achieve the MS 1900:2014 accreditation. The study will add a novelty contribution to the academic literature, particularly in Shari 'ah based Quality Management System. In terms of industrial practice, the outcome of the research is also applicable to other service industries to be accredited as a Shari 'ah compliance institution. 2020 Thesis https://etd.uum.edu.my/8714/ https://etd.uum.edu.my/8714/1/Deposit%20Permission_s95157.pdf text eng staffonly https://etd.uum.edu.my/8714/2/s95157_01.pdf text eng public https://etd.uum.edu.my/8714/3/s95157_references.docx text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Mohtar, Shahimi Jamaludin, Roslan
topic	BP174 The practice of Islam
spellingShingle	BP174 The practice of Islam Shaharom, Md Shariff A shari'ah complaint Hospital framework in Malaysia
description	The increasing awareness among Muslims to be more Islamic in their daily practices has led to an increase in demand for Halal products and Shari 'ah compliant services. It has created research opportunities for Islamic products and services to be on par with contemporary demand. The business opportunities in Halal products in Islamic Banking and Finances have received a tremendous request and becoming mainstream business amongst Muslims and non-Muslims. In responding to this development, Standard Malaysia has issued MS 1900:2014 Shari' ah based Quality Management System for an organisation to be accredited as a Shari 'ah compliant organisation. However, the MS 1900:2014 issued only provides a theoretical framework. There is still a lack of research on the attributes and implementation of Shari' ah Compliant Hospital (SCH) in the Healthcare industry. This theoretical framework will be realised into a conceptual framework before it can materialise as an implementation activity for accreditation purposes. The purpose of this research is to develop a framework for Shari' ah Compliant Hospital for hospital operators to understand how Shari' ah Compliant Hospital can be implemented efficiently and sustain the continuation of the certification. This research applies a qualitative case study method, which is based on previous academic literature and interviews conducted amongst academicians and hospital operators. The interview sessions involve in-depth and open-ended discussion with senior management of five hospitals. The data collected was analysed through Content Analysis using software application NVivo™ Version 12 plus. The analysis produced themes that led to the development of the framework. With the proposed framework, the study provides a meaningful tool and guidelines for hospital operators to achieve the MS 1900:2014 accreditation. The study will add a novelty contribution to the academic literature, particularly in Shari 'ah based Quality Management System. In terms of industrial practice, the outcome of the research is also applicable to other service industries to be accredited as a Shari 'ah compliance institution.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Shaharom, Md Shariff
author_facet	Shaharom, Md Shariff
author_sort	Shaharom, Md Shariff
title	A shari'ah complaint Hospital framework in Malaysia
title_short	A shari'ah complaint Hospital framework in Malaysia
title_full	A shari'ah complaint Hospital framework in Malaysia
title_fullStr	A shari'ah complaint Hospital framework in Malaysia
title_full_unstemmed	A shari'ah complaint Hospital framework in Malaysia
title_sort	shari'ah complaint hospital framework in malaysia
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2020
url	https://etd.uum.edu.my/8714/1/Deposit%20Permission_s95157.pdf https://etd.uum.edu.my/8714/2/s95157_01.pdf https://etd.uum.edu.my/8714/3/s95157_references.docx
_version_	1747828445732143104

A shari'ah complaint Hospital framework in Malaysia

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