Impact of career development, compensation, work-life balance and psychological well-being on employee retention in hospitality industry in Malaysia

In Malaysia, the hospitality industry has experienced a positive growth with the development of worldwide hospitality industry in current years. The hospitality industry considered as the major pillars of national economy. As the hospitality industry is the service-oriented business and talented hu...

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Main Author: Nawaz, Allah
Format: Thesis
Language:eng
eng
eng
Published: 2019
Subjects:
Online Access:https://etd.uum.edu.my/8732/1/s824381_01.pdf
https://etd.uum.edu.my/8732/2/s824381_02.pdf
https://etd.uum.edu.my/8732/3/s824381_references.docx
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spelling my-uum-etd.87322022-10-04T01:27:01Z Impact of career development, compensation, work-life balance and psychological well-being on employee retention in hospitality industry in Malaysia 2019 Nawaz, Allah Mohd Isa, Mohd. Faizal Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment In Malaysia, the hospitality industry has experienced a positive growth with the development of worldwide hospitality industry in current years. The hospitality industry considered as the major pillars of national economy. As the hospitality industry is the service-oriented business and talented human resource is considered very important in the hospitality industry. Since the hospitality industry is one of those industries that are experience issues regarding employee retention. This study is conducted in the four- and five-star hotel in the tourist places in Penang and Langkawi, Malaysia. The basic aim of research is to examine to the factors that can influence the employee retention. Four factors namely career development, compensation, work-life balance and psychological well-being have been recognized that can highly impact the employee retention. For this purpose, questionnaires were circulated by self-administered and overall response were 164 employees. Gather data were analysis into database by using Statistical Package for Social Science (SPSS) software version 25. The findings of the survey were analyzed, produced and summarized into statistical analysis which comprise of description analysis, correlation analysis and regression analysis. The outcomes showed that career development, compensation, work-life balance and psychological well-being has significant relationship with employee retention. Therefore, it is vital hotel companies to develop and applied they’re by offering career progression, handsome compensation packages, better work-life balance and mental happiness to retain the talented employees. 2019 Thesis https://etd.uum.edu.my/8732/ https://etd.uum.edu.my/8732/1/s824381_01.pdf text eng public https://etd.uum.edu.my/8732/2/s824381_02.pdf text eng public https://etd.uum.edu.my/8732/3/s824381_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Mohd Isa, Mohd. Faizal
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Nawaz, Allah
Impact of career development, compensation, work-life balance and psychological well-being on employee retention in hospitality industry in Malaysia
description In Malaysia, the hospitality industry has experienced a positive growth with the development of worldwide hospitality industry in current years. The hospitality industry considered as the major pillars of national economy. As the hospitality industry is the service-oriented business and talented human resource is considered very important in the hospitality industry. Since the hospitality industry is one of those industries that are experience issues regarding employee retention. This study is conducted in the four- and five-star hotel in the tourist places in Penang and Langkawi, Malaysia. The basic aim of research is to examine to the factors that can influence the employee retention. Four factors namely career development, compensation, work-life balance and psychological well-being have been recognized that can highly impact the employee retention. For this purpose, questionnaires were circulated by self-administered and overall response were 164 employees. Gather data were analysis into database by using Statistical Package for Social Science (SPSS) software version 25. The findings of the survey were analyzed, produced and summarized into statistical analysis which comprise of description analysis, correlation analysis and regression analysis. The outcomes showed that career development, compensation, work-life balance and psychological well-being has significant relationship with employee retention. Therefore, it is vital hotel companies to develop and applied they’re by offering career progression, handsome compensation packages, better work-life balance and mental happiness to retain the talented employees.
format Thesis
qualification_name other
qualification_level Master's degree
author Nawaz, Allah
author_facet Nawaz, Allah
author_sort Nawaz, Allah
title Impact of career development, compensation, work-life balance and psychological well-being on employee retention in hospitality industry in Malaysia
title_short Impact of career development, compensation, work-life balance and psychological well-being on employee retention in hospitality industry in Malaysia
title_full Impact of career development, compensation, work-life balance and psychological well-being on employee retention in hospitality industry in Malaysia
title_fullStr Impact of career development, compensation, work-life balance and psychological well-being on employee retention in hospitality industry in Malaysia
title_full_unstemmed Impact of career development, compensation, work-life balance and psychological well-being on employee retention in hospitality industry in Malaysia
title_sort impact of career development, compensation, work-life balance and psychological well-being on employee retention in hospitality industry in malaysia
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2019
url https://etd.uum.edu.my/8732/1/s824381_01.pdf
https://etd.uum.edu.my/8732/2/s824381_02.pdf
https://etd.uum.edu.my/8732/3/s824381_references.docx
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