Electronic information sharing model for Yemen education sectors based on layered behaviour model

Electronic Information Sharing (EIS) is a proof of the advancement of ICT that supports daily transaction and decision making, including in the higher education sector. In the higher education system in the Republic of Yemen, EIS brings benefits to the Yemen Center for Information Technology in High...

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Bibliographic Details
Main Author: Maarof, Eman Yahya Othman
Format: Thesis
Language:eng
eng
eng
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/8761/1/depositpermission_s96161.pdf
https://etd.uum.edu.my/8761/2/s96161_01.pdf
https://etd.uum.edu.my/8761/3/s96161_references.docx
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Summary:Electronic Information Sharing (EIS) is a proof of the advancement of ICT that supports daily transaction and decision making, including in the higher education sector. In the higher education system in the Republic of Yemen, EIS brings benefits to the Yemen Center for Information Technology in Higher Education (YCIT-HE) and Yemen public universities in many aspects including enhancing information accuracy and timeliness while providing fast services at minimal costs to students and employees of public universities. Albeit a high degree of information sharing, there are limited electronic information sharing between Yemen public universities and YCIT-HE. This limitation creates difficulties and delays in getting services and making decisions. The majority of the previous frameworks and models had concentrated on EIS in the government sector, while very few had focused on the higher education sector. There were also very minimum utilization of the Layer Behavior Model (LBM) in Information Sharing studies in the context of understanding the different situations of EIS at different levels of an organization. Thus, this study aims to develop an EIS model based on Social Exchange Theory, Information Sharing Theory and Layered Behavior Model (LBM). This model combines individual, environment, organization and technology factors which influence EIS. In order to validate the model, Structural Equation Modelling (SEM) was applied. A purposive sampling was applied to collect data involving deans of the faculties, engineers responsible for the system, Director of the computer centre, Vice-Chancellor of the University, the senior management of the universities, and the Student Affairs from each of these six universities. A total of 260 questionnaires were distributed to six universities in Yemen via email and face-to-face meeting with 173 (66.53%) returned response. The model demonstrates three dimensions and ten influential factors that can essentially increase the electronic information sharing between Yemen public universities and YCIT-HE. The significant technological factors include IT capability, information quality, IT compatibility, cloud computing, and social media. As for the significant environment factors, they include upper-level leadership as well as policy and law. Organization factors include top management support, interagency trust and Financial Capability. The model can assist the management of university in planning and managing technological, organizational and environmental aspects of the universities in their way forward to improvise and enhance EIS in the future.