Sejauh Manakah Kefahaman Guru Mengenai Ciri-ciri Pengurusan Kualiti Menyeluruh (TQM) Dapat Membentuk Amalan Budaya Kerja Kualiti di Kalangan Guru-guru Sekolah Menengah Berasrama Penuh Negeri Kedah

Few programmes have been organised by the Ministry of Education Malaysia in the attempt to inculcate the quality culture among the teachers. One of the culture that has been in the practice is Total Quality of Management. The study was designed to assess the perception of teachers on the implementa...

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Main Author:	Rozianis, Shekh Zain
Format:	Thesis
Language:	eng eng
Published:	2002
Subjects:	LB2801-3095 School administration and organization
Online Access:	https://etd.uum.edu.my/880/1/ROZIANIS_BT._SHEKH_ZAIN.pdf https://etd.uum.edu.my/880/2/1.ROZIANIS_BT._SHEKH_ZAIN.pdf
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id	my-uum-etd.880
record_format	uketd_dc
spelling	my-uum-etd.8802013-07-24T12:09:26Z Sejauh Manakah Kefahaman Guru Mengenai Ciri-ciri Pengurusan Kualiti Menyeluruh (TQM) Dapat Membentuk Amalan Budaya Kerja Kualiti di Kalangan Guru-guru Sekolah Menengah Berasrama Penuh Negeri Kedah 2002 Rozianis, Shekh Zain Sekolah Siswazah Sekolah Siswazah LB2801-3095 School administration and organization Few programmes have been organised by the Ministry of Education Malaysia in the attempt to inculcate the quality culture among the teachers. One of the culture that has been in the practice is Total Quality of Management. The study was designed to assess the perception of teachers on the implementation of TQM elements as the seven qualities of working culture. They are top management commitment, strategic planning, customers satisfaction, rewards and trainings, quality assurance , teamwork and teachers involvement. Demography factors such as gender, academic qualifications, years of service as a teacher, school factor and exposure to TQM courses are used as a measurement to see the respondents perception towards the qualities. The research instrument consists of a total of 54 questions was designed based on "Pekeliling Kemajuan Perkhidmatan Awam, bil. 1/1992", to test the teachers understanding and opinion towards quality management aspects and the implementation of the TQM elements. Statistical analysis of "t-test" and One-way Anova have been used to test the differences while Pearson Correlation 'r' was used to test on the relationship. Findings showed that strategic planning, followed by management responsibility practiced by the school achieved the highest ranking among the seven qualities mentioned. Findings also found that there was no differences in perception based on demography and school factors on the quality of working culture. 2002 Thesis https://etd.uum.edu.my/880/ https://etd.uum.edu.my/880/1/ROZIANIS_BT._SHEKH_ZAIN.pdf application/pdf eng validuser https://etd.uum.edu.my/880/2/1.ROZIANIS_BT._SHEKH_ZAIN.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	LB2801-3095 School administration and organization
spellingShingle	LB2801-3095 School administration and organization Rozianis, Shekh Zain Sejauh Manakah Kefahaman Guru Mengenai Ciri-ciri Pengurusan Kualiti Menyeluruh (TQM) Dapat Membentuk Amalan Budaya Kerja Kualiti di Kalangan Guru-guru Sekolah Menengah Berasrama Penuh Negeri Kedah
description	Few programmes have been organised by the Ministry of Education Malaysia in the attempt to inculcate the quality culture among the teachers. One of the culture that has been in the practice is Total Quality of Management. The study was designed to assess the perception of teachers on the implementation of TQM elements as the seven qualities of working culture. They are top management commitment, strategic planning, customers satisfaction, rewards and trainings, quality assurance , teamwork and teachers involvement. Demography factors such as gender, academic qualifications, years of service as a teacher, school factor and exposure to TQM courses are used as a measurement to see the respondents perception towards the qualities. The research instrument consists of a total of 54 questions was designed based on "Pekeliling Kemajuan Perkhidmatan Awam, bil. 1/1992", to test the teachers understanding and opinion towards quality management aspects and the implementation of the TQM elements. Statistical analysis of "t-test" and One-way Anova have been used to test the differences while Pearson Correlation 'r' was used to test on the relationship. Findings showed that strategic planning, followed by management responsibility practiced by the school achieved the highest ranking among the seven qualities mentioned. Findings also found that there was no differences in perception based on demography and school factors on the quality of working culture.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Rozianis, Shekh Zain
author_facet	Rozianis, Shekh Zain
author_sort	Rozianis, Shekh Zain
title	Sejauh Manakah Kefahaman Guru Mengenai Ciri-ciri Pengurusan Kualiti Menyeluruh (TQM) Dapat Membentuk Amalan Budaya Kerja Kualiti di Kalangan Guru-guru Sekolah Menengah Berasrama Penuh Negeri Kedah
title_short	Sejauh Manakah Kefahaman Guru Mengenai Ciri-ciri Pengurusan Kualiti Menyeluruh (TQM) Dapat Membentuk Amalan Budaya Kerja Kualiti di Kalangan Guru-guru Sekolah Menengah Berasrama Penuh Negeri Kedah
title_full	Sejauh Manakah Kefahaman Guru Mengenai Ciri-ciri Pengurusan Kualiti Menyeluruh (TQM) Dapat Membentuk Amalan Budaya Kerja Kualiti di Kalangan Guru-guru Sekolah Menengah Berasrama Penuh Negeri Kedah
title_fullStr	Sejauh Manakah Kefahaman Guru Mengenai Ciri-ciri Pengurusan Kualiti Menyeluruh (TQM) Dapat Membentuk Amalan Budaya Kerja Kualiti di Kalangan Guru-guru Sekolah Menengah Berasrama Penuh Negeri Kedah
title_full_unstemmed	Sejauh Manakah Kefahaman Guru Mengenai Ciri-ciri Pengurusan Kualiti Menyeluruh (TQM) Dapat Membentuk Amalan Budaya Kerja Kualiti di Kalangan Guru-guru Sekolah Menengah Berasrama Penuh Negeri Kedah
title_sort	sejauh manakah kefahaman guru mengenai ciri-ciri pengurusan kualiti menyeluruh (tqm) dapat membentuk amalan budaya kerja kualiti di kalangan guru-guru sekolah menengah berasrama penuh negeri kedah
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	2002
url	https://etd.uum.edu.my/880/1/ROZIANIS_BT._SHEKH_ZAIN.pdf https://etd.uum.edu.my/880/2/1.ROZIANIS_BT._SHEKH_ZAIN.pdf
_version_	1747827017921855488

Sejauh Manakah Kefahaman Guru Mengenai Ciri-ciri Pengurusan Kualiti Menyeluruh (TQM) Dapat Membentuk Amalan Budaya Kerja Kualiti di Kalangan Guru-guru Sekolah Menengah Berasrama Penuh Negeri Kedah

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