A study on the key success factors of University Utara Malaysia's portal service performance

The UUM Portal is an accessible platform that definitely designed for UUM students to access the information about the university and acts as the student’s learning center with various related services. Recently, the technology evolves over time at the rate, reviews and updates with the successful f...

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Main Author: Zulkurnain, Zulkifli
Format: Thesis
Language:eng
eng
eng
Published: 2019
Subjects:
Online Access:https://etd.uum.edu.my/8835/1/s818168_01.pdf
https://etd.uum.edu.my/8835/2/s818168_02.pdf
https://etd.uum.edu.my/8835/3/s818168_references.docx
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id my-uum-etd.8835
record_format uketd_dc
spelling my-uum-etd.88352022-04-13T02:38:00Z A study on the key success factors of University Utara Malaysia's portal service performance 2019 Zulkurnain, Zulkifli Bohari, Abdul Manaf Mohd Yusoff, Yusmani School of Business Management School of Business Management T58.6-58.62 Management information systems LB2300 Higher Education The UUM Portal is an accessible platform that definitely designed for UUM students to access the information about the university and acts as the student’s learning center with various related services. Recently, the technology evolves over time at the rate, reviews and updates with the successful features to ensure the portal service performance at the higher level to gain the user requirements and satisfactions. Thus, the objective of this study is to identify the relationship between student’s perceived usefulness, ease of use and attitude towards using the UUM portal service performance. A total of 98 respondents amongst the students of College of Business (COB) were participated in this study. The data were analyzed via descriptive analysis, Partial Least Squares Structural Equation Modelling (PLS), measurement model assessment and structural model assessment. Finding contributed that there were positive significant relationship between the perceived usefulness, perceived ease of use, and attitude towards using, with portal service performance. The study concluded with some suggestions with embedded the keys success factors to further enhance the UUM portal system in future. 2019 Thesis https://etd.uum.edu.my/8835/ https://etd.uum.edu.my/8835/1/s818168_01.pdf text eng 2022-02-28 public https://etd.uum.edu.my/8835/2/s818168_02.pdf text eng public https://etd.uum.edu.my/8835/3/s818168_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Bohari, Abdul Manaf
Mohd Yusoff, Yusmani
topic T58.6-58.62 Management information systems
LB2300 Higher Education
spellingShingle T58.6-58.62 Management information systems
LB2300 Higher Education
Zulkurnain, Zulkifli
A study on the key success factors of University Utara Malaysia's portal service performance
description The UUM Portal is an accessible platform that definitely designed for UUM students to access the information about the university and acts as the student’s learning center with various related services. Recently, the technology evolves over time at the rate, reviews and updates with the successful features to ensure the portal service performance at the higher level to gain the user requirements and satisfactions. Thus, the objective of this study is to identify the relationship between student’s perceived usefulness, ease of use and attitude towards using the UUM portal service performance. A total of 98 respondents amongst the students of College of Business (COB) were participated in this study. The data were analyzed via descriptive analysis, Partial Least Squares Structural Equation Modelling (PLS), measurement model assessment and structural model assessment. Finding contributed that there were positive significant relationship between the perceived usefulness, perceived ease of use, and attitude towards using, with portal service performance. The study concluded with some suggestions with embedded the keys success factors to further enhance the UUM portal system in future.
format Thesis
qualification_name other
qualification_level Master's degree
author Zulkurnain, Zulkifli
author_facet Zulkurnain, Zulkifli
author_sort Zulkurnain, Zulkifli
title A study on the key success factors of University Utara Malaysia's portal service performance
title_short A study on the key success factors of University Utara Malaysia's portal service performance
title_full A study on the key success factors of University Utara Malaysia's portal service performance
title_fullStr A study on the key success factors of University Utara Malaysia's portal service performance
title_full_unstemmed A study on the key success factors of University Utara Malaysia's portal service performance
title_sort study on the key success factors of university utara malaysia's portal service performance
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2019
url https://etd.uum.edu.my/8835/1/s818168_01.pdf
https://etd.uum.edu.my/8835/2/s818168_02.pdf
https://etd.uum.edu.my/8835/3/s818168_references.docx
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