Factors influencing work engagement among administrative staffs at a public hospital
This study is carried out to examine factors influencing work engagement among administrative staffs at a public hospital in Kedah. Three individual-related factors of self-efficacy, proactive behavior and perceived organizational support were tested against work engagement. In order to discover fac...
Saved in:
Main Author: | |
---|---|
Format: | Thesis |
Language: | eng eng eng |
Published: |
2019
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/8844/1/s823150_01.pdf https://etd.uum.edu.my/8844/2/s823150_02.pdf https://etd.uum.edu.my/8844/3/s823150_siap%20deposit.docx |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my-uum-etd.8844 |
---|---|
record_format |
uketd_dc |
spelling |
my-uum-etd.88442022-08-16T07:14:13Z Factors influencing work engagement among administrative staffs at a public hospital 2019 Siam, Uh Chiu Yahya, Khulida Kirana School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment This study is carried out to examine factors influencing work engagement among administrative staffs at a public hospital in Kedah. Three individual-related factors of self-efficacy, proactive behavior and perceived organizational support were tested against work engagement. In order to discover factors that have significant impact on work engagement, this study examine the relationship among self-efficacy, proactive behavior and perceived organizational support with work engagement. A total of 125 questionnaires were distributed but only 101 questionnaires were usable for further analysis. The instruments were adapted from previous studies which were valid and reliable, with a six-point Likert scale. Quantitative research method was used and primary data was collected from administrative staffs in various department from a public hospital. The data was analyzed using Statistical Package for Social Science (SPSS) software version 22.0. Descriptive analysis was applied to interpret the relationship of self-efficacy, proactive behavior and perceived organizational support with work engagement. Cronbach’s alpha was used to measure data reliability, while Skewness and Kurtosis tests were used to check data normality. Relationship between dependent variable and independent variable were analyzed using correlation coefficient, while the multiple regression analysis technique is used for predicting factors of work engagement. The findings indicated that self-efficient and proactive behavior had significant influence on the administrative staffs’ work engagement, but perceived organizational support did not. These findings will help the hospital management take necessary measures to enhance administrative staffs’ work engagement to build a more reliable and effective public sector in Malaysia. 2019 Thesis https://etd.uum.edu.my/8844/ https://etd.uum.edu.my/8844/1/s823150_01.pdf text eng public https://etd.uum.edu.my/8844/2/s823150_02.pdf text eng public https://etd.uum.edu.my/8844/3/s823150_siap%20deposit.docx text eng public other masters Universiti Utara Malaysia |
institution |
Universiti Utara Malaysia |
collection |
UUM ETD |
language |
eng eng eng |
advisor |
Yahya, Khulida Kirana |
topic |
HF5549-5549.5 Personnel Management Employment |
spellingShingle |
HF5549-5549.5 Personnel Management Employment Siam, Uh Chiu Factors influencing work engagement among administrative staffs at a public hospital |
description |
This study is carried out to examine factors influencing work engagement among administrative staffs at a public hospital in Kedah. Three individual-related factors of self-efficacy, proactive behavior and perceived organizational support were tested against work engagement. In order to discover factors that have significant impact on work engagement, this study examine the relationship among self-efficacy, proactive behavior and perceived organizational support with work engagement. A total of 125
questionnaires were distributed but only 101 questionnaires were usable for further analysis. The instruments were adapted from previous studies which were valid and reliable, with a six-point Likert scale. Quantitative research method was used and primary data was collected from administrative staffs in various department from a public hospital. The data was analyzed using Statistical Package for Social Science (SPSS) software version 22.0. Descriptive analysis was applied to interpret the relationship of self-efficacy, proactive behavior and perceived organizational support
with work engagement. Cronbach’s alpha was used to measure data reliability, while Skewness and Kurtosis tests were used to check data normality. Relationship between dependent variable and independent variable were analyzed using correlation coefficient, while the multiple regression analysis technique is used for
predicting factors of work engagement. The findings indicated that self-efficient and proactive behavior had significant influence on the administrative staffs’ work engagement, but perceived organizational support did not. These findings will help the hospital management take necessary measures to enhance administrative staffs’ work engagement to build a more reliable and effective public sector in Malaysia. |
format |
Thesis |
qualification_name |
other |
qualification_level |
Master's degree |
author |
Siam, Uh Chiu |
author_facet |
Siam, Uh Chiu |
author_sort |
Siam, Uh Chiu |
title |
Factors influencing work engagement among administrative staffs at a public hospital |
title_short |
Factors influencing work engagement among administrative staffs at a public hospital |
title_full |
Factors influencing work engagement among administrative staffs at a public hospital |
title_fullStr |
Factors influencing work engagement among administrative staffs at a public hospital |
title_full_unstemmed |
Factors influencing work engagement among administrative staffs at a public hospital |
title_sort |
factors influencing work engagement among administrative staffs at a public hospital |
granting_institution |
Universiti Utara Malaysia |
granting_department |
School of Business Management |
publishDate |
2019 |
url |
https://etd.uum.edu.my/8844/1/s823150_01.pdf https://etd.uum.edu.my/8844/2/s823150_02.pdf https://etd.uum.edu.my/8844/3/s823150_siap%20deposit.docx |
_version_ |
1747828472754995200 |