The relationship between service quality, customer satisfaction, and hedonic value on generation Y customer loyalty in the context of superstores in Bangladesh: the mediating role of corporate image

With the face of immense competition, today's retailers are struggling more to retain their existing customers. This scenario is even worse in the superstore sector in Bangladesh particularly who are dealing with Generation Y customers. Inherently, Generation Y customers exhibit less loyalty bu...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Alam, Mirza Mohammad Didarul
التنسيق: أطروحة
اللغة:eng
eng
eng
eng
منشور في: 2020
الموضوعات:
الوصول للمادة أونلاين:https://etd.uum.edu.my/8851/1/Deposit%20Permission%20Not%20Allow_s901643.pdf
https://etd.uum.edu.my/8851/2/S901643_01.pdf
https://etd.uum.edu.my/8851/3/S901643_02.pdf
https://etd.uum.edu.my/8851/4/s901643_references.docx
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