The role of organisational capability mediates the relationship between external and internal support on SMEs performance

The purpose of this study is to examine the relationship between external support, internal support and firm performance mediated by organisational capability among SMEs in Malaysia. Organisational capability represent the firms' ability of coordination and deployment of resources. This study i...

Full description

Saved in:

Bibliographic Details
Main Author:	Yap, Luen Her
Format:	Thesis
Language:	eng eng eng
Published:	2020
Subjects:	HD58.9 Organizational Effectiveness.
Online Access:	https://etd.uum.edu.my/8960/1/s901212_01.pdf https://etd.uum.edu.my/8960/2/s901212_02.pdf https://etd.uum.edu.my/8960/3/s901212_references.docx
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.8960
record_format	uketd_dc
spelling	my-uum-etd.89602024-01-28T03:11:25Z The role of organisational capability mediates the relationship between external and internal support on SMEs performance 2020 Yap, Luen Her Ahmad, Shuhymee Hoe, Chee Hee School of Business Management School of Business Management HD58.9 Organizational Effectiveness. The purpose of this study is to examine the relationship between external support, internal support and firm performance mediated by organisational capability among SMEs in Malaysia. Organisational capability represent the firms' ability of coordination and deployment of resources. This study intends to identify the link between the support dimensions that which include the government support, financial capital support, ICT support and entrepreneurial orientation support on the business performance which mediated by organisational capability. This study was used stratified random sampling techniques to select the sample. The researcher uses multiple approaches to distribute questionnaires to the selected 384 respondents. A sample size of 296 respondents were collected which then analysed with descriptive analysis, validity analysis, reliability analysis, Pearson correlation analysis, multiple linear regression analysis, simple linear analysis, and hierarchical regression analysis approach. The data analysed by using the 'Statistical Package for Social Sciences' SPSS version 22. Collectively, the results showed that the financial capital support, JCT support and entrepreneurial orientation support presented a positive relationship with business performance by using the multiple regression analysis. However, the finding showed that the government support has negative relationship with business performance. Furthermore, this study applied the Baron and Kenny (1986) hierarchical regression analysis in examining the mediation effect which is organisational capability. The findings showed that the organisational capability is partial mediator of the relationship between government support, financial capital support and business performance but organisational capability become the full mediating role in the relationship between !CT support, entrepreneurial orientation support and business performance. This study tests the mediating role of organisational capabilities between external support, internal support and organizational performance with the help of resource-based view and contingency theory. 2020 Thesis https://etd.uum.edu.my/8960/ https://etd.uum.edu.my/8960/1/s901212_01.pdf text eng public https://etd.uum.edu.my/8960/2/s901212_02.pdf text eng public https://etd.uum.edu.my/8960/3/s901212_references.docx text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Ahmad, Shuhymee Hoe, Chee Hee
topic	HD58.9 Organizational Effectiveness.
spellingShingle	HD58.9 Organizational Effectiveness. Yap, Luen Her The role of organisational capability mediates the relationship between external and internal support on SMEs performance
description	The purpose of this study is to examine the relationship between external support, internal support and firm performance mediated by organisational capability among SMEs in Malaysia. Organisational capability represent the firms' ability of coordination and deployment of resources. This study intends to identify the link between the support dimensions that which include the government support, financial capital support, ICT support and entrepreneurial orientation support on the business performance which mediated by organisational capability. This study was used stratified random sampling techniques to select the sample. The researcher uses multiple approaches to distribute questionnaires to the selected 384 respondents. A sample size of 296 respondents were collected which then analysed with descriptive analysis, validity analysis, reliability analysis, Pearson correlation analysis, multiple linear regression analysis, simple linear analysis, and hierarchical regression analysis approach. The data analysed by using the 'Statistical Package for Social Sciences' SPSS version 22. Collectively, the results showed that the financial capital support, JCT support and entrepreneurial orientation support presented a positive relationship with business performance by using the multiple regression analysis. However, the finding showed that the government support has negative relationship with business performance. Furthermore, this study applied the Baron and Kenny (1986) hierarchical regression analysis in examining the mediation effect which is organisational capability. The findings showed that the organisational capability is partial mediator of the relationship between government support, financial capital support and business performance but organisational capability become the full mediating role in the relationship between !CT support, entrepreneurial orientation support and business performance. This study tests the mediating role of organisational capabilities between external support, internal support and organizational performance with the help of resource-based view and contingency theory.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Yap, Luen Her
author_facet	Yap, Luen Her
author_sort	Yap, Luen Her
title	The role of organisational capability mediates the relationship between external and internal support on SMEs performance
title_short	The role of organisational capability mediates the relationship between external and internal support on SMEs performance
title_full	The role of organisational capability mediates the relationship between external and internal support on SMEs performance
title_fullStr	The role of organisational capability mediates the relationship between external and internal support on SMEs performance
title_full_unstemmed	The role of organisational capability mediates the relationship between external and internal support on SMEs performance
title_sort	role of organisational capability mediates the relationship between external and internal support on smes performance
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2020
url	https://etd.uum.edu.my/8960/1/s901212_01.pdf https://etd.uum.edu.my/8960/2/s901212_02.pdf https://etd.uum.edu.my/8960/3/s901212_references.docx
_version_	1794023736479842304

The role of organisational capability mediates the relationship between external and internal support on SMEs performance

Similar Items