The influences of local authorities on Malaysian micro enterprises business performance

The Small and Medium Enterprises (SMEs) is an engine of economic growth, socio-economy development, and political stability. The SMEs are facing numerous interrelated challenges in the era of information and communication technology (ICT), as well as striving to survive, and meeting their economic o...

Full description

Saved in:
Bibliographic Details
Main Author: Harun, Jasin
Format: Thesis
Language:eng
eng
eng
Published: 2018
Subjects:
Online Access:https://etd.uum.edu.my/9006/1/s95271_01.pdf
https://etd.uum.edu.my/9006/2/s95271_02.pdf
https://etd.uum.edu.my/9006/3/s95271_references.docx
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.9006
record_format uketd_dc
spelling my-uum-etd.90062022-01-09T01:51:39Z The influences of local authorities on Malaysian micro enterprises business performance 2018 Harun, Jasin Saud, Mohamad Basir Md. Isa, Mohd Azwardi Ghazali Shafie Graduate School of Government Ghazali Shafie Graduate School of Government HD60 Small Business. KPG1-6999 Malaysia The Small and Medium Enterprises (SMEs) is an engine of economic growth, socio-economy development, and political stability. The SMEs are facing numerous interrelated challenges in the era of information and communication technology (ICT), as well as striving to survive, and meeting their economic obligations by upgrading as well as improving their business performance. This study used The Social Exchange Theory and Institutional Theory to explain how a company's business performance might eventually increase efficiently and effectively when they are facilitated by relevant government agencies. The main question arises is on whether SMEs have been effectively facilitated by local authorities (LAs) in fulfilling their requirements and needs or not. Therefore, the main purpose of this research is to find out the impact of LA 's policy, bureaucracy, physical planning, and physical facilities on the Micro Enterprises (MEs) business performance. The MEs owner's entrepreneurial spirit (ES) is used as a moderator variable between the independent variables and the ME's business performance. A total of 457 questionnaires were returned and after preliminary screening, a total of 315 questionnaires were used during data analysis. Smart PLS-SEM application was used to test the hypotheses between the variables in this study. The findings revealed that LA's physical planning does not have a significant impact on the MEs business performance. In addition, the results also indicate that MEs owner's ES plays a significant role in moderating the relationship between the LA 's policy, physical planning, and physical facilities with the MEs business performance. This study contributes to the existing literature by explaining that LA's policy and physical facilities have a significant relationship on the ME's business performance either without or with owner's ES. The research findings may be valuable especially to MEs, future researchers, and related government agencies in crafting strategies for the survival, growth, and development of MEs. It is recommended that researchers and interest groups may use these research findings as a basis for further research by testing different variables and settings in relation to SMEs business performance. 2018 Thesis https://etd.uum.edu.my/9006/ https://etd.uum.edu.my/9006/1/s95271_01.pdf text eng public https://etd.uum.edu.my/9006/2/s95271_02.pdf text eng public https://etd.uum.edu.my/9006/3/s95271_references.docx text eng public other doctoral Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Saud, Mohamad Basir
Md. Isa, Mohd Azwardi
topic HD60 Small Business.
KPG1-6999 Malaysia
spellingShingle HD60 Small Business.
KPG1-6999 Malaysia
Harun, Jasin
The influences of local authorities on Malaysian micro enterprises business performance
description The Small and Medium Enterprises (SMEs) is an engine of economic growth, socio-economy development, and political stability. The SMEs are facing numerous interrelated challenges in the era of information and communication technology (ICT), as well as striving to survive, and meeting their economic obligations by upgrading as well as improving their business performance. This study used The Social Exchange Theory and Institutional Theory to explain how a company's business performance might eventually increase efficiently and effectively when they are facilitated by relevant government agencies. The main question arises is on whether SMEs have been effectively facilitated by local authorities (LAs) in fulfilling their requirements and needs or not. Therefore, the main purpose of this research is to find out the impact of LA 's policy, bureaucracy, physical planning, and physical facilities on the Micro Enterprises (MEs) business performance. The MEs owner's entrepreneurial spirit (ES) is used as a moderator variable between the independent variables and the ME's business performance. A total of 457 questionnaires were returned and after preliminary screening, a total of 315 questionnaires were used during data analysis. Smart PLS-SEM application was used to test the hypotheses between the variables in this study. The findings revealed that LA's physical planning does not have a significant impact on the MEs business performance. In addition, the results also indicate that MEs owner's ES plays a significant role in moderating the relationship between the LA 's policy, physical planning, and physical facilities with the MEs business performance. This study contributes to the existing literature by explaining that LA's policy and physical facilities have a significant relationship on the ME's business performance either without or with owner's ES. The research findings may be valuable especially to MEs, future researchers, and related government agencies in crafting strategies for the survival, growth, and development of MEs. It is recommended that researchers and interest groups may use these research findings as a basis for further research by testing different variables and settings in relation to SMEs business performance.
format Thesis
qualification_name other
qualification_level Doctorate
author Harun, Jasin
author_facet Harun, Jasin
author_sort Harun, Jasin
title The influences of local authorities on Malaysian micro enterprises business performance
title_short The influences of local authorities on Malaysian micro enterprises business performance
title_full The influences of local authorities on Malaysian micro enterprises business performance
title_fullStr The influences of local authorities on Malaysian micro enterprises business performance
title_full_unstemmed The influences of local authorities on Malaysian micro enterprises business performance
title_sort influences of local authorities on malaysian micro enterprises business performance
granting_institution Universiti Utara Malaysia
granting_department Ghazali Shafie Graduate School of Government
publishDate 2018
url https://etd.uum.edu.my/9006/1/s95271_01.pdf
https://etd.uum.edu.my/9006/2/s95271_02.pdf
https://etd.uum.edu.my/9006/3/s95271_references.docx
_version_ 1747828506376536064