Legal and institutional framework for the protection of e-commerce consumers in Nigeria

The advent of the Internet has brought about a modem way of conducting commercial transactions known as "electronic commerce (e-commerce)". The buyers are called electronic consumers (e-consumers) while the sellers are called electronic traders (e-traders). The tendency of unfair trade pra...

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Main Author:	Nuruddeen, Muhammad
Format:	Thesis
Language:	eng eng eng
Published:	2017
Subjects:	K Law (General) T Technology (General)
Online Access:	https://etd.uum.edu.my/9071/1/s99215_01.pdf https://etd.uum.edu.my/9071/2/s99215_02.pdf https://etd.uum.edu.my/9071/3/s99215_references.docx
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id	my-uum-etd.9071
record_format	uketd_dc
spelling	my-uum-etd.90712022-02-15T00:49:48Z Legal and institutional framework for the protection of e-commerce consumers in Nigeria 2017 Nuruddeen, Muhammad Yusof, Yuhanif Abdullah, Nor Anita Ghazali Shafie Graduate School of Government Ghazali Shafie Graduate School of Government K Law (General) T Technology (General) The advent of the Internet has brought about a modem way of conducting commercial transactions known as "electronic commerce (e-commerce)". The buyers are called electronic consumers (e-consumers) while the sellers are called electronic traders (e-traders). The tendency of unfair trade practices and consumer exploitations by the e-traders is eminent. The need to protect the e-consumers against such inimical conducts becomes paramount. Therefore, this study seeks to analyse the legal and institutional frameworks for the protection of e-consumers in Nigeria. The study analyses the adequacy of the legal framework as well the institutional framework with a view to making recommendations for reform. The study collects and analyses its data using a library-based research and a semi-structured interview. The study also explores international practices for better analyses and appreciation of the legal and institutional problems affecting e-consumers in Nigeria. As a result, the study reveals that the existing laws governing e-commerce and consumer protection are grossly inadequate. The study finds the inadequacy particularly in the provisions of the Nigerian Constitution 1999, the Sale of Goods Act 1893, Consumer Protection Council Act 1992, etc. Additionally, the study reveals that the inadequacy of the legal framework for the protection of e-consumers is further compounded by ineffective consumer protection institutions in the country. Such institutions include the Consumer Protection Council and the Courts. A Nigerian consumer suffers a lot and often gets discouraged when he/she intends to enforce his/her rights before the said consumer protection institutions. The system of enforcing consumer rights in Nigeria is expensive, delay-prone and full of uncertainties and technicalities. Thus. this study recommends a systematic overhaul of the legal and institutional frameworks for e-commerce and consumer protection in Nigeria. The study further recommends the establishment of a specialised consumer court/tribunal. A section of the proposed court/tribunal should be manned by experts in the fields of e-commerce Jaw and consumer protection. This is to ensure effective handling of e-consumer grievances in the country. 2017 Thesis https://etd.uum.edu.my/9071/ https://etd.uum.edu.my/9071/1/s99215_01.pdf text eng public https://etd.uum.edu.my/9071/2/s99215_02.pdf text eng public https://etd.uum.edu.my/9071/3/s99215_references.docx text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Yusof, Yuhanif Abdullah, Nor Anita
topic	K Law (General) T Technology (General)
spellingShingle	K Law (General) T Technology (General) Nuruddeen, Muhammad Legal and institutional framework for the protection of e-commerce consumers in Nigeria
description	The advent of the Internet has brought about a modem way of conducting commercial transactions known as "electronic commerce (e-commerce)". The buyers are called electronic consumers (e-consumers) while the sellers are called electronic traders (e-traders). The tendency of unfair trade practices and consumer exploitations by the e-traders is eminent. The need to protect the e-consumers against such inimical conducts becomes paramount. Therefore, this study seeks to analyse the legal and institutional frameworks for the protection of e-consumers in Nigeria. The study analyses the adequacy of the legal framework as well the institutional framework with a view to making recommendations for reform. The study collects and analyses its data using a library-based research and a semi-structured interview. The study also explores international practices for better analyses and appreciation of the legal and institutional problems affecting e-consumers in Nigeria. As a result, the study reveals that the existing laws governing e-commerce and consumer protection are grossly inadequate. The study finds the inadequacy particularly in the provisions of the Nigerian Constitution 1999, the Sale of Goods Act 1893, Consumer Protection Council Act 1992, etc. Additionally, the study reveals that the inadequacy of the legal framework for the protection of e-consumers is further compounded by ineffective consumer protection institutions in the country. Such institutions include the Consumer Protection Council and the Courts. A Nigerian consumer suffers a lot and often gets discouraged when he/she intends to enforce his/her rights before the said consumer protection institutions. The system of enforcing consumer rights in Nigeria is expensive, delay-prone and full of uncertainties and technicalities. Thus. this study recommends a systematic overhaul of the legal and institutional frameworks for e-commerce and consumer protection in Nigeria. The study further recommends the establishment of a specialised consumer court/tribunal. A section of the proposed court/tribunal should be manned by experts in the fields of e-commerce Jaw and consumer protection. This is to ensure effective handling of e-consumer grievances in the country.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Nuruddeen, Muhammad
author_facet	Nuruddeen, Muhammad
author_sort	Nuruddeen, Muhammad
title	Legal and institutional framework for the protection of e-commerce consumers in Nigeria
title_short	Legal and institutional framework for the protection of e-commerce consumers in Nigeria
title_full	Legal and institutional framework for the protection of e-commerce consumers in Nigeria
title_fullStr	Legal and institutional framework for the protection of e-commerce consumers in Nigeria
title_full_unstemmed	Legal and institutional framework for the protection of e-commerce consumers in Nigeria
title_sort	legal and institutional framework for the protection of e-commerce consumers in nigeria
granting_institution	Universiti Utara Malaysia
granting_department	Ghazali Shafie Graduate School of Government
publishDate	2017
url	https://etd.uum.edu.my/9071/1/s99215_01.pdf https://etd.uum.edu.my/9071/2/s99215_02.pdf https://etd.uum.edu.my/9071/3/s99215_references.docx
_version_	1747828521292529664

Legal and institutional framework for the protection of e-commerce consumers in Nigeria

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